easy check in. added late check out on for only £10 more. close to bars.

late check out however one of the very rude staff members barged in 2

car parking good and the choice to stay for late check out is good

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

the takeaways on high st, i only travel up to see my kids

very welcoming staff in all departments. availability of late check out. attention to detail.

also, we became members last year and enjoyed a late check out but no mention of anything like that this time - also the room was smaller - but

the time of booking, check in and the the late check out, the hotel accommodated all our requests

the pool

wifi was also great throughout the

they communicated well in advance of my stay and allowed me to have a late check out, which is important to me

cleaners entered the room twice without nocking and woke us up even though we had a late check out at

i had also paid for late check out until 1pm

paid for late check out for 1pm cleaner tried to get in at 10am

and when complained was told that they are cold because we ate the nachos first :/ we booked with late check out but was woken up by the cleaners knocking on the door and eventually checked out

they gave us complimentary late check out till 12pm because we weren't ready for 11!

comfy bed. heating just right. quiet. late check out. good location.

i asked for a late check out, and was then moved to the adjacent building

helpful staff, late check out

one suitcase less i could well have reached it by train :) staff was great, i ended up adding late check out some twenty minutes before the original time because my travel plans changed and the

the check in time is very late at 3pm but i was able to request and book a 9am check in at no extra cost in advance by email

late check out for £ 10

can be quite difficult to navigate probably would not recommend the hotel if travelling with kids or a party of any more than

even though we put do not disturb on the door and we had arranged a late check out due to 3am arrival

was late so didn't check in until10pm, staff made it very easy

gave me late check out 90 min.

great. checked in at 2am after a flight. clean and comfortable. late check out. all good

rita on reception was amazing and put us at ease suggested late check out and helped us settle in

great breakfast and friendly staff. lovely clean room and late check out, loved that.

gym was a nice bonus and was very quiet

was right next to the gym

breakfast was ample, everything you needed

selection of breakfast

clean and comfy! breakfast was lovely. late check out

late check out at 12:00 at no extra cost

everything was really clean and comfortable for our nights stay, with the late check out being perfect after a late night

breakfast was so tasty and i love the late check out it made the stay so relaxing not feeling rushed

the restaurant bar area was really nice and breakfast was spot on with a huge variety

realised they wavered the parking charge & extended the parking stay as we had requested a late check out

looked down on, my kids had just been diving and wasn't looking very 'posh'

the family rooms are very comfortable and a good size even for 4 of us (2 adults, 2 kids)

so much to choose from for breakfast which set us up for the whole day

staff were great and very proactive. fabulous breakfast and free bar snacks...

great location, cooperative staff, and they let us avail a late check out.

there was no room service

wifi could have been better.

the hotel had what i wanted- a bar for drinks, car parking

the breakfast was lovely. the wifi connection good there is also a very pretty back garden.

also got late check out at request for no extra cost which was lovely and a hot breakfast was also included

late check out breakfast

lovely comfy bed. good choice for breakfast

this hotel had a cafe (lounge) area with plenty of tables and seating with a licensed bar in the evening, the breakfast was a

staff were friendly and supported us with an early check in

i needed a late check out and that was no problem which really helped me out as i had a young child with me

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

lovely place and great bar below with decent food and range of beers - room was nice enough.

we was even allowed to take our drinks from the bar to our room in the evening

great value for money nice bar and restaurant

i was running late for check out and cleaning lady advised that it’s okay as there still cleaning other rooms,

we paid for late check out ontop of this but kept getting disturbed

late check out which meant no uncomfortably early alarms on the

it was clean. the security and staff were nice. you can pay for late check out.

late check out is great

location was great, staff were friendly. got a late check out which was great.

5pm late check out

staff were super friendly and helpful. food overnight. late check out. good central location

parking £15 rip off and £10 extra late check out 5pm excellent

the bar was open late for guests and panini's were also available (we had been to a concert), buit no other hot food

late check out time (12 o'clock) overall a very enjoyable stay and i would happily stay here again (+)great location, late check out is great. good customer service (+) lifts are quick, late check out allowed for members, discounted parking at grand central brittania car park 12 (-)not ready by 1500 for check=in but they compensate us with free drinks and late check out the air=conditioned not working and the guy in reception replied unprofessionally as

breakfast is well done, staff are generally helpful and the location is very good. wifi is good.

room service food was excellent as was service

very rowdy spill over from the bar into hotel reception at night.

the wifi signal was poor, can't even use the search engine.

bad to say just prefer them to tell you on the day if you can have a later check in rather than calling in the morning as if you plan a night out you can t really

daily movement of vehicles in front of the main gate i was there from thursday to sunday no late check out even for an extra hour i have to pay for every single extra

late check out free of charge, staff friendly, lovely clean rooms

the late check out was a bonus and the staff really pleasant

they gave us complimentary dessert for our anniversary and allowed a very late check out so we could have a lie in

very clean and comfortable. friendly staff the free late check out was a great surprise!

quirky little bar to walk into, staff were helpful and friendly, extra late check out on sunday until three

pool table, bar 24/7, late check out, cool bedroom lights, cool games.

stay, great location, very friendly and accommodating staff late check out a great benefit

comfy room, as we had a late night the free late check out was very welcome the multi storey car park round the corner at

slick and easy check in and late check out

even give an extra hour complimentary late check out as most hotels do

staff kicked us out despite requesting late check out as a marriot card holder

the late check out time of 12pm

friendly staff. late check out. excellent room ambiance and amenities. tasty food.

late check out that was really good as we check in very late at night, so because of that we could

a late check out and then having to re do key activation again after 10am m

especially steven who was able to sort out the issues i was experiencing and explained the late checkout

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

he only thing worth the 35 was the late check

warm room late check out

the bed, 2 swans made out of towels, and some soft drinks

late check out midday! love that. location is great too

used the gym on one

it was my birthday & they arranged some chocolates + prosecco in the room which was a lovely suprise

requested a slightly late check out and was shot down without even trying

and bathroom decor lovely, staff very helpful and allowed late check out as

i had a gym on my floor which was well equipped

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

excellent value. late check out.

excellent place no issues lovely staff and the room service people were excellent

reception, bar and breakfast xx thank you 10 star service

wifi speed unusable in the room

prompt room service, great location, style and room

hit and miss not great on checking in but excdllent service checking out and arranging late check out

allowed late check out to which we thought was great

staff, clean and the option of a free late check out

staff who took the time to tell me where everything in the hotel was, breakfast/check-out/late check out etc and helped me sort out my awards thingy

kept knocking on my door when i had done a late check out already

you were kind enough to allow us to use the sauna and steam room before 3pm and allowed us late check out to which we were very grateful

above

late check out and a bath in the room

beds, excellent breakfast, great pool/spa, staff very helpful- early check in/late check

musician with a mic and guitar amp) practiced all morning on the day i asked for a late check out so didn't really rest - this wasn't the hotels fault but did see this as

also being signed up for the holiday in club for free late check out was very

they signed me straight up so i could get late check out for free

staff are very helpful as we arrived midnight, we had given a favour for late check out with no fee

housekeeper knocked twice despite no disturb sign on the door and late check out

which not needed also cleaners knocked door twice although we had late check out and do not disturb in door but more sleep needed

not great facilities and staff not great, did allow late check out though

late check out at 11am so not rushed

food was incredible it took over an hour to be served i had to go ask for my kids dinner but when it did come it was incredible fair

playground facilities good for the kids

it was in a quite location, the staff where lovely, had a great selection at the bar and the food was amazing

day we as a family decided to eat in the restaurant but told unable to serve food til after 6pm kids were starving

the lobby was beautiful shout out to alex in reception who was exceptional and accommodating our late check

we got offered a complimentary late check out of an extra hour also which was nice

hotel, beautiful reception area, the staff very obliging and gave us a late check out

i had late check out however i had cleaners knocking on my room door at 11 and reception calling for no

a little late to check out (5-10 mins) and the staff were rude about it and bluntly refused a late check

late check out (12pm) which was needed after a long night out (-)the late check out option, was a lil too stiff (*)is my go to hotel when i m in birmingham free parking late check out and close to city (*)and this is the hotel i always stay at as it s local to the city centre, has free parking and late check

room service lady kept barging into our room while we were getting dressed the next morning

staff are rude and not trained room service does not know english

room service was satisfactory

hotel out on a limb ,no room service, no information on hotel in the rooms

location, car park and late check out

have to pay for parking and late check out

free coffee in reception, late check out, friendly staff, amenities in room great like the free soap and shower gel

breakfast for kids

great location friendly staff. bar open till 2 am. nice clean rooms

late check out was no rushing around in the morning

i used the gym, which was really nice. lots of different machines to use and not busy at all.

pool was an excellent treat for the children, great breakfast and dinners, leisure facilities, room

nice hotel. very nice staff. surprise cake for my daughters 4th spacious rooms and has a gym.

gym and pool nice

upgraded to free breakfasts for my son and i, plus a complimentary late check out

location, got a late check out by signing up to hilton honors programme

charging 10 per hour for a late check out wasn t great and tarnished the good service up to that point

next day, tv and the wifi wasn t working for about 3 hours

the gym is basic and small but has all that you need and is open 24/7 and has air conditioning