there is also a nice gym to burn those caloroies

from the entrance to the rooms, the gym, the restaurants, it was all very nice

the gym is very well equipped too

the pool, the size of the hotel

food in main pool restaurants is super tasty, room service super fast

the facilities were great, the gym was fantastic, and the food was very good most of the time

room was big and comfortable, the gym and fitness activities were great, the pools were great and the service was

the pools were clean and a better option for swimming

ce only without kids)

small beach and many pools to enjoy, the staff is super friendly, special shout out to the lobby bar staff they were just amazing

the gym was spotless and well-equipped with high-quality machines one of the best i ve seen at a

check-in process, need additional shows and events. the gym was below average.

gym

things about this resort that the few could improve should not be mentioned except for the gym - a disaster common

perhaps would be good to upgrade the gym

the vegetation and trees, the fresh air, the pool, the straw-roofed cabin

very comfortable beds, tranquil swimming pool

the hotel is located in a jungle, with a swimming pool, it has a very peaceful atmosphere, good place to chill and relax

it was not possible to use the pool area, or sit outside whilst they were they, and they did not leave until 17:30 at night

they should put some citronella torches out at the pool so that the deck and pool area can be enjoyed without being eaten alive

we have 2 children, 6 and 8 and they loved the pool, just enough to cool off

loud frogs at night who swim around the pool and hop around the restaurant area

the restaurant had delicious food and the pool was key

to begin with the service and facilities are terrific, the pool out of this world

both nights and mornings there was no electricity- hence no water (we were flushing toilet with pool water

4 restaurants, sushi bar & 24 hour snack bar

as for the buffet, get them to make you an omelet for breakfast

several minor things: burnt out light bulbs in the bathroom, tv remote not working, no bag for laundry service

each summer we bring the kids and watch the turtles nest

each summer we bring the kids and watch the turtles nest

there was a nice big spa, a gym, on site pharmacy, oxxo store, gift shop all on the property

pools, lazy river, beach, gym, spa all very nice

loved the wildlife around the resort and it had a great gym

nice beach area and half decent gym and spa

gym is garbage, pillows on bed are hard as rock, have to get out of bed to grab key card to turn of

unflexible gym bookings

working); there are plenty of pools throughout the property with differing levels of noise; the gym and spa pool are clean, spacious and very nice; helios restaurant is consistent with a

property had great food and amenities - their gym and spa was high end

the receptionist never bothered to mention there are showers at the main hotel and also at the gym/spa

an appt to use the gym

gym facility was well equipped, clean and staff very polite

appreciated the facilities, tennis, shuttleboard, mini golf at no additional expense

p: stop at

all spa services are extra cost including sauna na s steam room

resort is massive with great pool facilities and kids splash pool

so be prepared to walk alot or allot time for the golf cart style shuttles for pick up

staff is really nice and friendly - they did their best to help us with early check in and late check out, which was great

great buffet for breakfast and every other meal. nice grounds with pathways winding through the

ny of them after long flight) waiting for their room - phone calls to the reception or room service from guest-rooms are just not answered

wifi was decent throughout the resort

priced and lots of on site activities : tennis, mini golf, exercise class at the pool and gym

breakfast was good

the buffet food including the 24 hour sports bar was almost as amazing as the a la carte restaurants

center was good with equipment for all sports, though some facilities needed a repair (ex: mini golf)

also we need more pool towels and more space near the pool

the kids club at the beach could have been better.

kids club, worse i have ever seen

the kindness of breakfast staff in the nest restaurant

the family selection is ideal for family with kids

it you need a spa, gym, restaurant in any mexico city or town your personal butler would do it for you

the gym is one of the best i have seen

the gym wasn t as big as we would have liked

we enjoyed the well-equipped gym and fitness classes

great variety of restaurants, great spa and gym

private location for relaxing in the sun in pure 5 star luxury, everything from the bach, the pool, the rooms with the most comfortable beds ever to the most fabulous foods ever eaten anywhere

pool and other amenities, staff

plenty of lounge chairs by the pool and on the beach

s not repaired during my stay) - i booked the hotel in my first stay for 240 dollar per

breakfast til late night room service the foods offered were varied and delicious

phone in room did not work and app/site to order room service never worked

- pool bars are very much understaffed, only 1 bartender per pool bar and there are long lines to get a

whether trimming palm trees or cleaning the pool, every staff member greeted us with a smile and a friendly hola, making us feel like truly

nice availability of cabanas and pools around the area - great lunch options with the wood fired pizza and taco station - beautiful

- pool bars are very much understaffed, only 1 bartender per pool bar and there are long lines to get

in the main restaurant, seafood restaurant and mexican modern equipment and large variety in the gym good quality spirits included had a great massage in the

the gym was excellent

staff at the gym and the staff at the reception who charged me 155 $

walking to the gym and lobby from my room was far

the kids' club was awesome as was the gym

there are millions of places to go and party and have kids run around

more food options little music in pool area the sargasso

there are millions of places to go and party and have kids run around

the gorgeous details scattered all around - from the way they change the pool lounges to black and light up the oil lamps, the stunning interiors, lovely staff that wants

after a long flight with kids, at a property of this caliber, service is really trying to accommodate, not just repeated

lovely beach and pool areas

adults only site is quieter, but transport to other aspects of barcelo becomes a challenge during

entertainment is so boring by the pool, you can not hear the music, it’s only adults resorts, you could do some entertainment for adults and not for tamiles

to spa is paid and expensive even without massage or therapy services

gorgeous hotel, super friendly and fun staff, beautiful pools

the breakfast was

the breakfast was disappointing, in your room there is only included a coffee, juice and a small plate

regular breakfast was a joke

breakfast, food and drinks where amazing and all included in the all inclusive rate room was

the breakfast could have more option for meat , no steak sausage bacon or salmon on the menu

food, gym was the best i've seen around. shows

beach front, great gym and spa

the gym was absolutely gorgeous and the shows were fun and pretty quality

food, especial 24hr snack bar and pool side bar

booking needs to specify the age of the kids so that the kids are charged properly.

lunch buffet by pool was bad and almost never replenished

any extra activities or coupons suppose to be included at check in or full details about premium spa benefits

large swimming pool

view and pool in ocean front room was really amazing

the hydrotherapy spa was excellent

allow 17 yo to workout in the gym but you could if you stayed in the palace

large, well equipped and clean gym, like i have never seen before

gym, plenty of activities, great pools

great beaches, clean resort grounds, amazing gym facilities, breakfast was great.

tropical pool bar had terrible staff everyday.

a lot things to do,(the gym is big, a lot of pools, a mall, dolphins, a big game place) the night shows at the theaters (+)spa, gym (+) the spa and the gym were very good, nothing compared to the different mindset of the rest of the hotel

not a really wonderful experience to wait with two small kids

a bad surprise at the bar table

the beach the food the room the pool the trees everything was 10/10 cant wait to come

the breakfast option could have added more non pork products. add turkey sausage, bacon ect.

the gym at the colonial and the hydrotherapy were probably the highlight of my trip

the u spa was one of the best massages i have had by far

breakfast was always great, excellent variety, lots of fresh fruits

the room was spacious enough for a family of 4 (with 2 almost grown kids)

pool area is great for kids

pool and personal were superior and friendly.

the pool was wonderful as well and the room was wonderfully decorated

the pool closed at 8 pm which we thought was a little early

4 swimming pools, great garden, nice spa area

there seemed to be one pool that played louder thumpy music

gym needs atencion as some equipment is rusty and perhaps a more suitable flooring is needed

mfortable and large), room service, view

great gym

m), swimming pools, pool with bar, large room, beds

eenery), enter hall, background of the hotel

you might not be able to find much shadow next to the pool (which was quite a problem for the kids)

the kids run wild and jump in the pool splashing everyone and their drinks, parents don’t say

the food was great. the pool area was amazing. the kids classes were great

the facilities at the hostel were fantastic: free welcome drink, gym/fitness area, two pools, and plenty of areas to relax in

didn’t have white wine at the rooftop bar but no big deal

i had a juice and fruit for breakfast and was a little

the rooftop bar was extremely expensive for all drinks

tulum on the beach / hotel area (triple the price when we booked) and use the sun loungers, pool area, and co-working space for free

— directly across from a grocery store and within walking distance to cafés, restaurants, gyms, and everything you need

the hotel is not completely finished, yet we were able to use the two pools and the gym, which are all top notch

access to multiple pools, gym on the roof

we also used the pools and gym quite often

good downtown location. lovely pool area. roof top pool and gym were a bonus.

nice staff, had a gym

didn't top up coffee. gym was quite basic

hotel is in a great location and has a large room, a terrace on the roof, a gym and a pool

-parking right in

location , cleanliness , staff , pool , restaurant , room is pristine - aaa

the gym equipment was amazing

there is an outdoor gym to help us burn all the mexican food we ate hehe

the gym is nice

a cute lil gym area

gym, pool + dmt possibility to try (kinda expensive) +/- small, but beautiful rooms (good

pool food entretenient

pool bar service is very slow and never come

downside was that the lifeguard at the kids’ water park spent most of the time watching videos on her phone instead of paying attention,

too many kids.

gloria from room service was probably one of the rudest, condescending people i ve ever encountered