loved the pool atmosphere with the dj

eduardo ,the bar tender, prepares amazing cocktails

the wifi was solid as long as we stayed inside

booked this getaway to get away from the kids and have an adults romantic getaway this was the x complete opposite this was all a lie

the bartender in heaven and the bar next to umo were beyond amazing

rooms were comfy, the beach was small but beautiful, and the wave barrier made it perfect for our kids

nice water park

we did not have the chance to use the water park

room service was great

you have to call a room service for minibar refill as they don't do autorefill when cleaning

the kids run wild and jump in the pool splashing everyone and their drinks, parents don’t say

the food was great. the pool area was amazing. the kids classes were great

you might not be able to find much shadow next to the pool (which was quite a problem for the kids)

mfortable and large), room service, view

great gym

eenery), enter hall, background of the hotel

not much facilities in the hotel. no kayaks or snorkelling equipment, no gym, no spa. basic.

walk to the beach, gym, breakfast area, and several restaurants and stores within the gated community

a lot things to do,(the gym is big, a lot of pools, a mall, dolphins, a big game place) the night shows at the theaters (+)spa, gym (+) the spa and the gym were very good, nothing compared to the different mindset of the rest of the hotel

the breakfast option could have added more non pork products. add turkey sausage, bacon ect.

more than 50 people in line for breakfast had to cancel my breakfast and went outside to have it

a bad surprise at the bar table

the water at the beach was so warm, and the kids had a blast at the waterpark too (free waterpark)

of things to do for adults & kids

service, beautiful private beach and great shows family oriented too if you have kids barcelo resorts just has it all

large swimming pool

kids water park is extra charge, mini golf after 7,

same kids menu every restaurant every meal isn’t acceptable

the gym at the colonial and the hydrotherapy were probably the highlight of my trip

lot of variation of breakfast, very good food and people very kind, the restaurants are big so there are no issues with

of all we got an upgrade to other of their hotels in the complex: barceló riviera maya the best one of all of them so this was amazing

breakfast was always great, excellent variety, lots of fresh fruits

outdoor bars were constantly short for bar tenders

food, gym was the best i've seen around. shows

beach front, great gym and spa

the gym was absolutely gorgeous and the shows were fun and pretty quality

lines for the bar were long as there was one bartender

the food was great! the bed was very comfy. the beaches were beautiful and the pool was lovely.

large, well equipped and clean gym, like i have never seen before

allow 17 yo to workout in the gym but you could if you stayed in the palace

gym, plenty of activities, great pools

great beaches, clean resort grounds, amazing gym facilities, breakfast was great.

childrens' pool was exceptional

we got massages at the spa and the spa rooms where beautifully decorated and the therapists where great

liked the open concept of the main building , and the amazing large 4 pools , the large buffet restaurant where you never have to worry about finding a place to sit,

adults only site is quieter, but transport to other aspects of barcelo becomes a challenge during

i had so much fun at the music and pool bar so did the beach

lots of guests but it felt relaxed and calm, plenty of sun beds and room either by the huge pools or on the beach

beautiful jungle grounds, the jungle gym, the state of the art gym, having access to all the xcaret parks and how well-organised your

a lot of facilities were available inside the resort like tennis court, spa, gym, kids club

our two children in the first one, and our friends stayed in the other one, which was only for adults

wish they would let us go in the adult pool maybe until 2am and the pool bar open until 2am also

great service, great pool and great ocean view

the gym

wildlife, pool, adult pool oceanside, food, beverage, service, on-site shopping, entertainment, gym

big and beautiful, kids friendly.

so, if you have kids or teenagers

the kids club staff were excellent

maintenance issues at the pool and some paint in room

there are millions of places to go and party and have kids run around

after a long flight with kids, at a property of this caliber, service is really trying to accommodate, not just repeated

there are millions of places to go and party and have kids run around

pool could do with some shade

people that wore gym shorts and old tennis shoes were allowed in

gym bathroom smelled rough. kinda hard to navigate but getting lost was kinda fun.

another minor issue is also that there was no squat rack in the gym

i will say the bathroom in the gym was a little tart smelling but other than that the food was the best ive had ever

amazing service beautiful location, sets the bar forsure

the base level rooms are all very big and private, each has a small pool and you could easily chill out for the day there

private jacuzzi and pool with full bar and wine included

private jacuzzi and pool with full bar and wine included

the view of the caribbean sea and the hotel s signature swimming pool visible directly from the hotel room were breathtakingly beautiful

please change the clock in the gym

nice gym

we were told we cannot use the water provided in the gym when another staff told us we could

in bathroom, leaky shower drain install that sent water under our laminated-wood flooring in our kitchen/entrance (room 250; we never told them because we would have changed hotels rather than

big and clean rooms, good breakfast

the landscaping, proximity to the beach, the pool and food options.

beach, pool and activities were fun but the food is pretty bad

lots of pool room

rooms are ok, a lot of activities are there in the hotel and shows at night and pool party

unless you get up early and snag a chair at the pool, there won't be any available

it needs a lot of updating, rooms, paint, pool cleanings

we were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space

were not exting considering that it was christmas, not kid friendly i had a 18,16,11,1 year old kids with our crew

includes ping pong tables, a tennis court and a small gym

for example only sports facilities were a single tennis court and a mediocre gym

gym hours and pools hours they close way to early the beach was a 50min walk food was the

there were many things to do like tennis, golf, basketball, table-tennis and gym

the gym could be bigger and have more equipment.

coffee was really good, breakfast fine

it was a bit noisy begining around 6am because our room was very close to the breakfast area.

the comfort of the room. the breakfast; healthy food included.

good if you are not picky. nice pool and meals are ok

good location, pool had a good size as well as the rooms

) the gym is a bit small and can use more machines

the gym and yoga places are

the scenary was magical, the beach is pristine and they clean it everyday from seaweed, the gym is inside a jungle literally, the room was filled with exciting ammenities and excellent treats

the facilities are amazing and you also get to use the neighboring resorts gym and tennis court which we made the most of

pool, vegan tacos, vegan breakfast

shared spaces: • the gym was filthy, with an unbearable smell making it unusable

the only minor downside is that the gym equipment could use an update

the gym was very disappointing and wasn't very clean

gym was lack luster at best - i've seen better in a best western

équipement in your gym

gym half the of the machines are broken, pool closed first 2 days,house keeping shows up late like

no bar in the hotel - impossible to get a drink cold pool not good maintained gym sealed windows

apart of turned conditioner off 24/7 and ventilation in the gym room

frig absence in the suit; ac didn’t work in the gym.

and, antonio was there to save the day when he discovered me using the gym facilities at 6 a

once they realized that they can't fix it, the front desk operator suggested us to use the gym showers until the next day when they can fix our room

were in bad shape, equipment in gym was broken, 3 kayaks and paddle boards for many guests, lost luggage delivered at 3am and front

lot's of activities such as archery, use of bikes, dance classes, aqua gym, nice work out facility

staff, perfect beach, good rooms well looked after, and good gym, the whole resort very green

amenities (gym, tennis, catamaran, games, archery, sports bar)

lead the beach volleyball and evening entertainment(halloween and circus show), carlos for aqua gym and stretching classes along with jonathan for aqua gym classes also and coco bingo around the (-) gym equipment was sparse and broken (-)the gym was not good equipped and the material was a bit old. (+) friendly staff, beautiful beach and ocean, high quality beverages, ease of access, aqua gym, the concierge david in villa 30 was extremely knowledgeable (-)there was too much music based/loud activities organised daily by the pool (like bingo, aqua-gym) which meant that the place was not quiet

room service was amazing

from; room service, breakfast, lunch, pool side service

r drinks and snacks) and dinner, all meals were served a la carte

beautiful airy rooms, the beach was stunning, loads of day beds to sit by the pool

enjoyed the live music in the evening and the aqua gym

beach, staff were amazing particularly in kids club, huge variety of food available all day, good gym, good entertainment - kids loved it all

gym well equipped

kids enjoyed the entertainment and kids club

spa massage at maya sister hotel very good

it also has a gym and sauna

no towels available in gym

the pyramid in which the gym is inside of was gorgeous

gym was absolutely disgusting with no ac as well pool is very small i doubt many people used it

gym was very old with no a/c there was no bar as detailed although one of the ladies did make us s

handles didn’t work well, gym was too small, sargassum, and the earliest restaurant reservation available was

gym is next door but you can’t hear a thing

our stay the gym was closed due to maintenance work, also one of the vip lounges which we paid extra to get

gym (you get the job done) close to 5th ave (walking distance 10-15 min) it is a private condo

my husband very much enjoys the gym

the gym also didn’t have ac which is not ideal

staff was excellent the hotel is clean the bed i comfortable had a washer and dryer all good the gym was good the staff let us stay 3 hours after the checkout not in the room however thy were so

location just 5 blocks away from 5th avenue gym and sauna included comfortable room friendly staff clean

there’s a decent size pool and a basic gym

good location. friendly staff. amenities as pool and gym.

we used the spa for a swedish massage, it was amazing

it was good to be 15 mins walk from town it meant it was quiet and peaceful and the view from the pool of the sea was great

this hotel offers great service and excellent buffet breakfast. will definitely return!

the beach really was incredible, almost no one there, direct view at that beautiful sea from the pool

was facing on parking lot, coctails in pool bar were very bad, gentelman in check-in was very very rude, every morning was some checking

nice availability of cabanas and pools around the area - great lunch options with the wood fired pizza and taco station - beautiful

we were upgraded to a swim-out room in the top vip section of the hotel, which had its own pool, pool bar and restaurant, which we really enjoyed

phone in room did not work and app/site to order room service never worked

upgraded to a swim-out room in the top vip section of the hotel, which had its own pool, pool bar and restaurant, which we really enjoyed

away for dinner some nights because they are no longer take walk-ins some guests forced to use room service in those situations once room service didn t show up main buffet closed most nights

gym was excellent

pool hours too short

pool,horrible room that they wouldn't change,jackhammering till 2am 3 nights in a row from

great pool area, very good restaurants, great staff. nice rooms

also there was many people slip on the pool area due to

ts) - defect hot pool

pool and other amenities, staff

without beach shoes, there is a clear risk of injury

we loved the daily volleyball games in the pool and getting to know other travelers

private location for relaxing in the sun in pure 5 star luxury, everything from the bach, the pool, the rooms with the most comfortable beds ever to the most fabulous foods ever eaten anywhere

gym

friendly and very helpful staff! great location great pool great massages! good gym

little hotel, good gym and rooftop pool, great staff and mamagement

in was quick and got an early check in

roof top pool was great, the restaurant downstairs was great and so was breakfast.