the wifi could be better

breakfast is wonderful

more parking facilities although these were managed very well by staff

staff were impeccably polite and helpful in particular the guy sorting out the parking outside

breakfast could have been better, order was wrong twice but they did not charge us for it

location for a nearby wedding in hampton palace golf club

location for a wedding at hampton court golf club, fantastic staff and a lovely room

i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing disruption for all guests and the staff

staff were lovely, from entering the hotel, the food service, the bar service, the room service everything was just perfect

location with ample parking on site and very friendly and helpful staff

the wifi even held up for a few games while my partner was getting ready

good location and quiet. clean and modern, helpful staff. small but well equipped gym

the bed was good nice size and the gym th

shower was huge in the wall - exactly as it should be - staff very pleasant - iron in the room - wifi

the breakfast choice was great but a special mention must go to all the staff who were unfailingly

but please improve your location instructions as sat nav took us to golf course

parking for guests

the free wifi worked well

easy to find, great location next to the racecourse with safe car parking. all round agreable.

lovely warm welcome, good size room with tv and free wifi, free parking

the wifi access is unreliable.

and we got an early check in

room, large comfortable bed, fridge, wifi, tea & coffee

no room service request card in room

location was very good, breakfast tasty, coffee fabulous! late check out no problem

did wonder where my sat nav was taking me) i arrived plenty of parking spaces a few steps to heave up my case

t help did arrive) checked in and shown to my

breakfast was good

lovely balcony and minimal noise, even though bar and beer garden in close proximity

the bar area was full of character and the food tasty and portions very large

cosy, eclectic design to the room. great bar service and welcoming staff.

parking.

the only negative , the wifi signal was so weak , unable to make wifi call and not connect on social media which was a

parking wasn t great but a small price to pay for such a lovely place

parking was a bit difficult as i had to park a couple of streets away.

easy parking

staff at reception and in dining room at breakfast were charming, welcoming and helpful

we arrived late with 3 kids no room service or even crisps in

bed for kids in family room not very comfortable

lovely old house great location just south of richmond park helpful, courteous staff delicious breakfast

wanted to charge 60 for buffet breakfast for two adults and two kids

wifi signal was weak, the minibar was empty and there was a strange smell coming from the empty

the spa the room

ar the doors) they ran out of pastry's which the kids were disappointed about

treat 2 nights away from kids, busy life etc

t it is a very exciting

there were lots of activities for kids

breakfast was included in our booking and we couldn't fault it

no room service available

lack of seating in the safari hotel bar side

even gave ideas of what to do while in richmond, including organising a game of golf

bad but wifi was through the cloud or you could log into your sky account and use wifi

have its own dedicated wifi, and the wifi was spotty

parking available on a 1st come, 1st serve basis and 10 mins walk to richmond station

wifi was very flakey.

the bar staff were another highlight so friendly, chatty, and welcoming

wifi didn t work, no thermostat in room, bathroom very average

wifi was iffy and didn't really reach the room

the free wifi

thai menu in pub pub had a nice vibe good wifi spacious

pay for wifi expensive rates that don t include breakfast

hotel itself is super beautiful ,its surrounding gardens restaurant and bar will take you in the wonderland build by you

we don’t get to leave the kids, and the staff at the hilton syon park made our time away extra special

wifi, lived forniture, breakfast could have been better

more choice for breakfast buffet

nothing to dislike - only slight issue we experienced was problematic wifi signal in our room.

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

the wifi did not work

and they had room service

slight doggy smell in the bar and and breakfast area due to the hotel welcoming dog walkers , i am being picky and did not

no phone signal and the wifi was extremely poor.

i went to the bar and the lady there said i'd be able to order room service via the app

loved the restaurant and bar and the room was very cosy and well decorated

convenient location, lovely room, friendly staff, lovely food and bar area.

free wifi was a put off as it didn't work

we used the kitchenette for breakfast

very strong and stable unlimited wifi tv with many freeview channels

excellent wifi

kitchen not very well equipped. stairs very steep and not very clean.

room we had was well appointed with good tea and coffee in a kitchenette

we use woodland park as an easy way to get to the surrey golf courses

having to pay for room service before the morning because i hadn t left a credit car tab open

wifi was terrible in my room

we had room service for breakfast and a lovely selection of hot and cold foods

beautiful building in wonderful countryside, with ample free parking and relatively easy access to heathrow

and love the indoor balcony cons need 20mins+ walk from tube, if you are with heavy lauggage or kids not suggest to do so no house keeping unless stay more than a

didn't have any coffee or croissants but instead used the kitchen facilities to have our breakfast on the terrace which was lovely

also a gym and laundry facilities if needed

a very modern facility. gym. free laundry facility.

kids running in and out of rooms door to hotel open for anyone to walk on insecure

early check in and late check out

the pool and the gym

- room service took too long at night though - 30 minutes for a sandwich at midnight

would have liked to have the restaurant menu in the room so we could have ordered room service from it

seating area in the bar is set up mainly for dining

great location for my visit and work meetings and very close to a super golf course to keep me occupied in the

nice staff very accommodating next to silvermere driving range which is paradies for golf

fairly close to golf course

we only stayed one night as we were going to a function at the golf club nearby

a brilliant location, went to painshill park, the ivy and the golf club next door