room, large comfortable bed, fridge, wifi, tea & coffee

reception staff gave a very early check in

very central location with free parking

arrived at school pick up time and the parking area was very busy as there's a school next door

the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected

every single member of staff acknowledged us at breakfast with a smile and a good morning the room service was fast and excellent quality

parking directly in front of the hotel was very convenient - important when travelling with kids

beautiful location and hotel. staff very friendly and great with the kids

room serviced daily to a high standard

even gave ideas of what to do while in richmond, including organising a game of golf

wifi was very flakey.

comfortable and spacious room with telly, wifi & kettle

location, breakfast, free parking

proper old school local bar with great staff and very welcoming host in pat

good wifi

accessing wifi a pain

great selection of beers in the bar and delicious food

thai menu in pub pub had a nice vibe good wifi spacious

the wifi was slow and inconsistent, having failed a couple of times

r my kids)

room service was also amazing when needed and the hotel was so gorgeous

was no availability to the spa as was all fill and 25 pp is a lot if you ask me

i went with the impression that the use of the pool was free, but you had to pay for the gym and spa as it was for over 18s

wifi worked very well

checked in late at night but still able to order room service

the bed was good nice size and the gym th

breakfast was excellent

good location and quiet. clean and modern, helpful staff. small but well equipped gym

the room was comfortable. the gym was good.

location for a wedding at hampton court golf club, fantastic staff and a lovely room

location for a nearby wedding in hampton palace golf club

delicious well presented food albeit with a limited menu - and the breakfast was brilliant

i had to keep reminding myself it was a pub, but when kids are literally running around from 8pm, causing disruption for all guests and the staff

we were given a very early check in which was wonderful as we had come off a long flight

excellent wifi

kitchen not very well equipped. stairs very steep and not very clean.

we used the kitchenette for breakfast

very strong and stable unlimited wifi tv with many freeview channels

room we had was well appointed with good tea and coffee in a kitchenette

swimming pool delightfully warm

not connect to wifi

lovely old house great location just south of richmond park helpful, courteous staff delicious breakfast

great location, staff very friendly and superb breakfast

staff at reception and in dining room at breakfast were charming, welcoming and helpful

it's a great idea to have a self catering hotel - no rushing to get to breakfast in the morning

fully furnished kitchen

enough cutlery, kitchen utensils and no oven trays

ch as the gym) was great, and the breakfast was very good

not great for young kids

the pool and the gym.

would have liked to have the restaurant menu in the room so we could have ordered room service from it

in, there is an open plan reception which is confusing and looks untidy, booked an early check in but they weren't ready for me and then it took over 20 minutes to be checked in

the night before we was told we could have a late check out till 3pm at 10 an hour when called in the morning i was told would have to be out

pool was great for the kids and room was comfortable

parking food

breakfast is wonderful

more parking facilities although these were managed very well by staff

wish food and bar hours ran later especially given it was a friday night but all in all there was nothing i was

the room and breakfast were very good. the location was excellent. staff were also very good

-lovely room -friendly staff -wifi good -good tv

to hotels wifi never works for secure laptops , i never have this issue with other hotels , it s not only

no laundry

was about 14:00)

breakfast was great.

location was beautiful, though parking was a bit dificult to find

none or very little car parking.

staff, free wifi and great breakfast options

parking was a bit difficult as i had to park a couple of streets away.

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

the bar staff were very friendly and helpful and we had a very tasty evening meal

the parking is great too, small car park but plenty of space, and there is space on the road to park

residents parking

location ,breakfast, staff

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,