pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

not enough parking on weekend

beds comfortable, hot water, and ok wifi

wifi didn't work in one of the luxury suites we reserved, and it wasn't fixed during our two-day

breakfast is good. cost needs review

other than the breakfast, every thing was perfect

facilities pool food location clean

nice staff and extremely helpful, fast wifi, water in the room and in the hallway

room, free breakfast, hot water, free wifi, friendly and kind staff

en when it was difficult to communicate in english for them), good

so much is included in the price: complimentary coffee, excellent breakfast, parking if needed, and

oscar was super friendly and helpful, he gave us insight of top spots to see, guided us to free parking and even walked us through city center all the way to tourist info

hotel offers water, coffee, tea and laundry service

the wifi didn't ever work. the complementary drinks weren't very good

wifi was good and there were convenient power outlets by the bed

room is spacious. bed is very comfortable. good tv. good wifi. breakfast was good.

great wifi

arrived staff was alright, the day after they were really really not nice, had problems with the wifi and their answer was

breakfast was amazing

breakfast was incredible as usual. love this property!!

good location, breakfast

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

we had an early flight out, causing us to miss breakfast, so they prepared a box lunch containing

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

breakfast was real good

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

proximity to the airport cleanliness complimentary breakfast

easy access from highway. breakfast.

maybe need to have a variety of breakfast

it was a good clean room. they had free laundry service.!

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

wonderful clean room and great breakfast.

the hot breakfast food had ham or bacon on it

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

staff is very friendly, reasonable breakfast

breakfast would have been nice.

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

breakfast is too expensive

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

a great value with nice rooms with kitchen.

social hour, kitchenette, laundry facility

kitchen was very well equipped, including with stainless steel cookware

location, room size, very comfortable bed and pillows, the kitchen

great staff,comfy bed, good water pressure in shower. good kitchen area.

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

room service from the restaurant across the street was quick and

pros: pet friendly, hot water, secure parking

not enough staff at the breakfast . tables didn’t get clean , not enough plates

the hotel was very busy it gets very occupied at breakfast time

they need to clean breakfast area

also for longer stays i think there should be more variety in the breakfast

dirty. breakfast área dirty.

the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the stay included breakfast (though it wasn't mentioned in the reservation)

location , breakfast room

in the price breakfast was include simple nut very ok

the breakfast service, not enough, bad quality

great price and free breakfast is a plus

breakfast was good and plenty of choice and the coffee was available 24/7

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

great breakfast! friendly and helpful staff.

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

the wifi reception was very poor in various rooms.

wifi non existent on 2nd floor

wifi didn't work sometimes, that's the only real dislike

wifi

great location, very friendly staff, very good wifi connection

location wifi

free wifi with good signal in the room

close to all the sites to see and they have room service that's very quick

spa services were excellent and affordable

hotel restaurant had good coffee and unlimited refills at breakfast

you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built ontop of the

very central location and lovely breakfast in the morning.

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

parking lot was super close to the rooms

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

we liked the garden and the parking lot

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

good parking for our car and utility trailer

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

breakfast was ok

we really enjoyed the simple, but delicious breakfast set for us each morning

very nice historic building, early check in possible, spacious room

very good parking. friendly staff. nice room. good privacy.

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

the pool has a great view as the terrace bar

the residence's garden is wonderful and the pool is really huge

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

no chairs around the pool!

the pool looks great too

pool is heated

the pool was dirty and pretty cold.

great value, good staff, safe, great little pool

great design around the hotel, pool, rooms

architecture, style, swiming pool, bar and excellent staff

the pool is clean and the whole hotel has a great vibe

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

the pool was not crowded and although not large, was fine for swimming a few lengths

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

noisy bar opposite

staff was excellent, location great, roof top bar had the best view and margaritas ever

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

very romantic except for the blaring music from the bar on the rooftop

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

large spacious rooms, high ceilings, parking available

the wifi is fast, and the beds are comfortable

very good wifi

the breakfast was really good, buffet and with a lot of variety

delicious breakfast, spacious room with extra bed / crib for free

breakfast- food and service fantastic

the amenities in the room are good, bed comfortable, wifi, fast and reliable

wifi password didn t work

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

wifi not so good.

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming service nice atmosphere in the lobby

the pool is awesome and the gym is very complete

the gym has great equipment for a hotel gym, david at the bar was excellent

the gym has great equipment for a hotel gym, david at the bar was excellent

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

wifi worked well

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

wifi

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

big room, easy fairly secure parking

having safe parking was a plus