pros: pet friendly, hot water, secure parking

room service from the restaurant across the street was quick and

very clean, good breakfast, lovely staff

breakfast on the day we were there was only ok - although it was cooked to order.

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

breakfast was amazing

breakfast was incredible as usual. love this property!!

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

beds comfortable, hot water, and ok wifi

wifi didn't work in one of the luxury suites we reserved, and it wasn't fixed during our two-day

hacienda-style hotel with a stunning covered pool

t the buffet) was average

great breakfast, happy staff, across from zocalo so good

hotel offers water, coffee, tea and laundry service

not enough parking on weekend

room, free breakfast, hot water, free wifi, friendly and kind staff

en when it was difficult to communicate in english for them), good

nice staff and extremely helpful, fast wifi, water in the room and in the hallway

parking lot is natural soil and gets muddy in rainy days

t this) free laundry

great wifi

good wifi and tv

room is spacious. bed is very comfortable. good tv. good wifi. breakfast was good.

arrived staff was alright, the day after they were really really not nice, had problems with the wifi and their answer was

wifi was good and there were convenient power outlets by the bed

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

breakfast was real good

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

proximity to the airport cleanliness complimentary breakfast

easy access from highway. breakfast.

large spacious rooms, high ceilings, parking available

maybe need to have a variety of breakfast

it was a good clean room. they had free laundry service.!

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

wonderful clean room and great breakfast.

the hot breakfast food had ham or bacon on it

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

parking lot was super close to the rooms

good parking for our car and utility trailer

we liked the garden and the parking lot

chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

the pool and the room were a little bit cold.

the pool looks great too

name on a piece of paper, and was issued a key to a very large and pleasant room overlooking the pool

very clean, friendly staff, good food, my kids loved it!!

wifi non existent on 2nd floor

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

wifi didn't work sometimes, that's the only real dislike

the wifi reception was very poor in various rooms.

spa services were excellent and affordable

outside of breakfast, food at the restaurant is so

great location, great breakfast and friendly service.

kids enjoyed the pool

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

great location, very friendly staff, very good wifi connection

location wifi

wifi

free wifi with good signal in the room

we could do an early check in as fortunately our room was ready

the breakfast and the service was great too

very nice historic building, early check in possible, spacious room

breakfast was ok

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

we really enjoyed the simple, but delicious breakfast set for us each morning

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

pool setting was lovely but water cold

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

the pool is clean and the whole hotel has a great vibe

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

the pool and attention

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

staff was excellent, location great, roof top bar had the best view and margaritas ever

noisy bar opposite

very romantic except for the blaring music from the bar on the rooftop

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

the pool has a great view as the terrace bar

free and secure parking available

beautiful campus with a huge garden and a pool

there is ample parking onsite

parking and green areas

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

big room, easy fairly secure parking

having safe parking was a plus

they need to clean breakfast area

the hotel was very busy it gets very occupied at breakfast time

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

not enought tables in the restaurante during the breakfast.

not enough staff at the breakfast . tables didn’t get clean , not enough plates

wifi worked well

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

wifi

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

staff is very friendly, reasonable breakfast

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

great breakfast and service

breakfast is too expensive

very good wifi connection

the breakfast should be a little beat complete for the price ,but it was very nice stay .

very clean, friendly staff and good breakfast. very good deal and would go there again

the complementary breakfast leaves you looking for another breakfast

the included breakfast consists of a coffee, milk, pastry and a small portion of fruit

the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

hotel room had a full kitchen and it was super clean. nice shower.

staff lovely rooms comfortable bed and the complementary breakfast was delicious with varied assortment of nice choices

they have improved the food offerings for breakfast and it’s very good

breakfast was excellent friendly staff, quiet rooms

kitchen was very well equipped, including with stainless steel cookware

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

the stay included breakfast (though it wasn't mentioned in the reservation)

the breakfast was excellent and plenty food and drink

great price and free breakfast is a plus

breakfast was good and plenty of choice and the coffee was available 24/7

good choice at breakfast despite being very busy

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

location , breakfast room

in the price breakfast was include simple nut very ok

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming service nice atmosphere in the lobby

breakfast and the evening time to spend on bar counter

the bedrooms very clean and comfortable, and the reception area with bar and restaurant was also a nice place to relax

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

room service food is average