very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

wifi

wifi worked well

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

my favorite part was the pool, the gardens and the view

great staff. good size rooms. lovely garden and free ample parking.

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

free and secure parking available

there is ample parking onsite

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

big room, easy fairly secure parking

having safe parking was a plus

pool setting was lovely but water cold

the pool is relatively small

architecture, style, swiming pool, bar and excellent staff

the pool and attention

great design around the hotel, pool, rooms

very romantic except for the blaring music from the bar on the rooftop

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

staff was excellent, location great, roof top bar had the best view and margaritas ever

noisy bar opposite

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

wifi

free wifi with good signal in the room

great location, very friendly staff, very good wifi connection

location wifi

close to all the sites to see and they have room service that's very quick

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast and the service was great too

breakfast was ok

very nice historic building, early check in possible, spacious room

the breakfast could have been improved by more variety.

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

great location, great breakfast and friendly service.

very central location and lovely breakfast in the morning.

kids enjoyed the pool

spa services were excellent and affordable

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

wifi didn't work sometimes, that's the only real dislike

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

wifi non existent on 2nd floor

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

the wifi reception was very poor in various rooms.

very clean, friendly staff, good food, my kids loved it!!

great value, good staff, safe, great little pool

it has a small playground for kids

the pool was dirty and pretty cold.

the pool is well kept

we liked the garden and the parking lot

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

good parking for our car and utility trailer

parking lot was super close to the rooms

also for longer stays i think there should be more variety in the breakfast

it’s clean and the breakfast was actual my really good, remarkable considering it’s just a hotel buffet

dirty. breakfast área dirty.

not enough staff at the breakfast . tables didn’t get clean , not enough plates

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

large spacious rooms, high ceilings, parking available

breakfast

i like the breakfast a-lot

clean rooms, nice service, comfortable bed, good breakfast.

breakfast can imporove

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

tha accessibility, location, may need to extend the breakfast time though

it ´s nice and clean place. breakfast is very tasty.

should have a different breakfast day it was all the same every day

was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the

breakfast was included and very delicious, we had chilaquiles and beans, fruit

the stay included breakfast (though it wasn't mentioned in the reservation)

the breakfast could improve is a three stars breakfast not a four star

the roof was nice. room service was good . comfortable beds. free breakfast was very good

the little options for food and that room service ends at 11 pm. i arrived at midnight

the ballet parking don t want to park your car, and then ask you for

basic breakfast service. no room service or food availability

i requested to change rooms and i got a nice view to the pool and partial golf court

they let us check-in early and check-out late with no charge. nice pool.

the pool was extremely dirty location not too good. can't walk anywhere

i requested to change rooms and i got a nice view to the pool and partial golf court

nice areas around, barroco museum walking distane, golf court in front of the hotel nice view.

breakfast was ok

the breakfast was the same every day.

they have a gym in the second floor how makes a lot of noise. things can change for good.

toilets with water logging, lockers were not working, most negetive answer from receptions, breakfast was very basic one bread per person, disappointed with overall

was really nice, the room was big and comfortable, breakfast good enough and tasty, but the location is great

the games at the lobby and the breakfast was a nice

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

there was access to the gym facilities and the pool facilities

pool was unusable

had to call every time you want towel for the pool

the fitness room is excellent as well as the pool

stuff didn’t tell that the restaurant next to the swimming pool is not working, water in the swimming pool was terribly cold

but the worst it was that the pool had a lamp floating inside exposing everyone to get electrocuted inside the pool, we were

location, price, very warm pool with small pool for children

very nice indoor pool and jacuzzi

-accommodated me on my early check in

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

location, cleanliness, free private parking and room's size.

the location is very convenient and had everything we needed

fi, shampoo, soap, clean towels, ac, optional breakfast)

comfortable beds, nice bathroom, elevator, silent a/c, nice and helpful staff, good wifi signal in the room

better wifi

same staff member helped us when we couldn't connect to wifi, my teenagers were grateful for that

wifi password given was not correct / not working

the wifi only worked 1 out of 4 days

wifi, no ethernet cable at bussines center.

bad wifi

onsite wifi is abysmal

was very clean, modern, had everything you could need in the kitchen to prepare a meal, accepted pets, and it was an easy drive to the historic district

the daily breakfast included was delicious, also

breakfast at the restaurant was very good

did like having breakfast served to our room every morning and the flexibility with the cleaning schedule

good breakfast for the price...

was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they even have a toaster and

very good continental breakfast, within close walking distance of several restaurants and a grocery store

staff is amazing. rooms are well kept and clean. breakfast is good. good location

breakfast

breakfast could be better

breakfast was not good

food is very basic, just breakfast

breakfast was so bad

the breakfast is functional and a plus

restaurant was full in the breakfast time we had to wait for a table, but even there the staff was very kind and they found an

lovely heated pool

the gym was very nice and the breakfast was good.

breakfast is very complete and the staff is just amazing

magnificent breakfast and very pleasant pool area

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming service nice atmosphere in the lobby

the pool area is tiny for a hotel of its size, and the hotel is not as close to downtown

room service food is average

some parts of the hotel need some maintenance, ie the pool

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

the breakfast was excellent and plenty food and drink

breakfast was good and plenty of choice and the coffee was available 24/7

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

great breakfast! friendly and helpful staff.

the breakfast

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

staff is very friendly, reasonable breakfast

breakfast would have been nice.

great breakfast and service

breakfast is too expensive

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

it was a good clean room. they had free laundry service.!

the breakfast choices were very few and there could have been more

breakfast staff was very helpful and cheerful

maybe need to have a variety of breakfast

my older son loves the small gym and i appreciate the spacious laundry room

they have improved the food offerings for breakfast and it’s very good

the gym was perfect

65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff even brought us complementary beers everything was

breakfast was very complete, good quality and delicious

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

proximity to the airport cleanliness complimentary breakfast

easy access from highway. breakfast.

i did not had breakfast!!!

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

breakfast buffet is excellent, great food and service

clean, comfortable beds, nice little gym.

amenities were great, there's a small gym to get a small workout in

i enjoyed breakfast.

excellent breakfast staff at the restaurant helpful

there is a kitchen with a fridge for guests to use

can be quite loud. the bedsheets were not completely clean, wifi was very very weak in our room.

if you have netflix account the wifi is slow but good enough to watch movies and series

the wifi is spotty at times

the wifi was awful.

the wifi didn't work for most of my second night there

the attached restaurant served a good breakfast (included)

the spa services were fantastic

we also took advantage of the nice spa and the cafe, which had good food

amazing breakfast, very helpful and friendly staff (carlos especially and mariana the manager), clean and

our stay included breakfast at their gourmet restaurant

good wifi in the rooms for us and nice tv

old, insects in our room

use we found left overs of meat on the floor when checking in), wifi didnt work at all,

fast wifi