very clean, good breakfast, lovely staff

breakfast on the day we were there was only ok - although it was cooked to order.

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

breakfast was amazing

breakfast was incredible as usual. love this property!!

large spacious rooms, high ceilings, parking available

we liked the garden and the parking lot

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

parking lot was super close to the rooms

good parking for our car and utility trailer

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

great value, good staff, safe, great little pool

the pool is well kept

the pool was dirty and pretty cold.

pool is heated

the pool and the room were a little bit cold.

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast could have been improved by more variety.

very nice historic building, early check in possible, spacious room

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

breakfast was ok

outside of breakfast, food at the restaurant is so

you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built ontop of the

spa services were excellent and affordable

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

hotel restaurant had good coffee and unlimited refills at breakfast

wifi non existent on 2nd floor

the wifi reception was very poor in various rooms.

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

wifi didn't work sometimes, that's the only real dislike

wifi

free wifi with good signal in the room

great location, very friendly staff, very good wifi connection

location wifi

close to all the sites to see and they have room service that's very quick

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

very romantic except for the blaring music from the bar on the rooftop

noisy bar opposite

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

staff was excellent, location great, roof top bar had the best view and margaritas ever

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

architecture, style, swiming pool, bar and excellent staff

the pool is clean and the whole hotel has a great vibe

great design around the hotel, pool, rooms

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

big room, easy fairly secure parking

having safe parking was a plus

pros: pet friendly, hot water, secure parking

secure gated parking

there is ample parking onsite

beautiful campus with a huge garden and a pool

great staff. good size rooms. lovely garden and free ample parking.

very good parking. friendly staff. nice room. good privacy.

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

wifi

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

wifi worked well

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

room service from the restaurant across the street was quick and

great wifi

wifi was good and there were convenient power outlets by the bed

arrived staff was alright, the day after they were really really not nice, had problems with the wifi and their answer was

good wifi and tv

room is spacious. bed is very comfortable. good tv. good wifi. breakfast was good.

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

also for longer stays i think there should be more variety in the breakfast

was no water pressure in the shower hotel was full so to get breakfast was not easy

not enought tables in the restaurante during the breakfast.

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

the hotel was very busy it gets very occupied at breakfast time

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

proximity to the airport cleanliness complimentary breakfast

breakfast was real good

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

easy access from highway. breakfast.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

breakfast staff was very helpful and cheerful

the hot breakfast food had ham or bacon on it

it was a good clean room. they had free laundry service.!

maybe need to have a variety of breakfast

the breakfast choices were very few and there could have been more

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

the stay included breakfast (though it wasn't mentioned in the reservation)

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel vip services

great breakfast and service

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

staff is very friendly, reasonable breakfast

breakfast would have been nice.

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast was very complete, good quality and delicious

the breakfast was amazing and th social..love the fact that they accept our service dogs..

65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff even brought us complementary beers everything was

hotel room had a full kitchen and it was super clean. nice shower.

a great value with nice rooms with kitchen.

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

breakfast can imporove

breakfast

clean rooms, nice service, comfortable bed, good breakfast.

i like the breakfast a-lot

it ´s nice and clean place. breakfast is very tasty.

breakfast was included and very delicious, we had chilaquiles and beans, fruit

should have a different breakfast day it was all the same every day

was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the

tha accessibility, location, may need to extend the breakfast time though

great breakfast! friendly and helpful staff.

breakfast was good and plenty of choice and the coffee was available 24/7

good choice at breakfast despite being very busy

great price and free breakfast is a plus

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

toilets with water logging, lockers were not working, most negetive answer from receptions, breakfast was very basic one bread per person, disappointed with overall

was really nice, the room was big and comfortable, breakfast good enough and tasty, but the location is great

breakfast should be better

the staff at the breakfast was very unfriendly and breakfast was limited to what they had to offer

the breakfast was the same every day.

stuff didn’t tell that the restaurant next to the swimming pool is not working, water in the swimming pool was terribly cold

swimming pool was too small

pool was unusable

the pool was closed without mentioning anything and when we stayed two of the three lifts did not work

the fitness room is excellent as well as the pool

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

there was access to the gym facilities and the pool facilities

i felt safe loved valet parking i was over driving and it was nice to have vehicle parked the breakfast was delish and had

the location is superb, all facilities super clean and love the rooftop pool

the ballet parking don t want to park your car, and then ask you for

valet parking, my daughter left a necklace on the bathroom sink and went out

gym/pool level marked g just like the g for ground floor

located to the right of the front desk have a unique location, next to the golf course and easy access to the restaurant

nice areas around, barroco museum walking distane, golf court in front of the hotel nice view.

location was good. our room had a golf course view, which was very nice.

and there wasn’t any chairs or sits to be comfy outside looking at the beautiful view of the golf court and the city

the balcony and the pool

the games at the lobby and the breakfast was a nice

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming service nice atmosphere in the lobby

staff were very efficient and they let me do an early check in

pool was not open

the gym has great equipment for a hotel gym, david at the bar was excellent

the pool is awesome and the gym is very complete

they stayed for a while at the bar and then went to a master suite

to leave early for a long drive from puebla to villahermosa, and they kindly prepared a delicious breakfast to-go for both of us

breakfast was too crowded. coffee shop was not opened. bar was not opened

the gym was very nice and the breakfast was good.

evening buffet, pool, gym

was very clean, modern, had everything you could need in the kitchen to prepare a meal, accepted pets, and it was an easy drive to the historic district

did like having breakfast served to our room every morning and the flexibility with the cleaning schedule

the daily breakfast included was delicious, also

breakfast at the restaurant was very good

-accommodated me on my early check in

location, price, very warm pool with small pool for children

location, cleanliness, free private parking and room's size.

very nice indoor pool and jacuzzi

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position