courteous staff; clean rooms, hot breakfast, easy wifi

they also provide pretty decent breakfast buffet

wonderful breakfasts

breakfast and laundry.

and make this chain our first choice for their price, hot breakfasts, and facilities such as fitness rooms

bar, restaurant and breakfast bar

bar was out of milk

horrific near the laundry room and gym

gym had no lights and every machine requiring power was unplugged

nice breakfast

beds were comfortable. staff was really nice. checking in was quick. breakfast was good.

it is very near the highway and has gym, laundry, ice machines

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with us this time, it would be a great place to stop for the night with them in

the continental breakfast was excellent and very tasty

the breakfast in a bag was very well done

breakfast is a great bonus

now the breakfast the next morning supplied by the hotel isn't anything to write home about.

nothing. even the breakfast was super good!

in the bag was one 8oz bottle of water, an apple, one crunch bar

had a nice breakfast bar and a cute xmas tree! room was comfortable.

gym area was amazing, best hotel gym we’ve used

there's a mini court to play sports next to the gym room

my husband liked the gym facility

great breakfast

the gym was super nice, very clean and offered freshwater towels and cleaning wipes

spacious rooms with nice kitchen and big bathroom

included hot breakfast and dinner

i say is nice places love it i just think is no fair charge all amount i have to leave bc the kids freaking

very hard-working staff, and kind. pretty hotel, super nice breakfast, very comfy bedsheets!

free laundry, breakfast and dinner

the wifi was very weak the further the room was away from the office

room is clean with good wifi park at your door value for money definitely coming back

wifi seemed to cut out frequently.

nice staff, clean, and lots of amenities like microwave, fridge, iron, hair dryer and free secure wifi

whoever manages the property is doing a great job, as everything in room works and wifi didn t drop once

no bathroom products other than a bar of soap. bed uncomfortable. no microwave.

hotels provide free breakfast now, this hotel did not

included a hot breakfast, which is rare these days

bar and restaurant on site was helpful

rate the breakfast as we packed up and got back on route, but usually enjoy the continental at your express

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

breakfast of fresh fruit or cooked to

fantastic b&b. breakfast was perfect. house is wonderful. room superb.

room was great and the breakfast as well

our hosts were amazing, breakfast delicious(5*

bed was super comfy, the bathroom was sparkling clean, the breakfast was absolutely delicious

easy check in and out. our shuttle was on time.

the free shuttle and long term parking.

the airport shuttle was my primary reason for staying at this hotel

breakfast bar was awesome! loved the waffles

when i asked if i could just pay a late check out fee, they told me they couldn’t accommodate that because they were all booked and

there was free wifi (eventhough the boling app was saying the opposite) and the wifi was fast no lag (+)clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at the lobby

the pool and hot tub were crystal clear and well maintained

pool floor gets way to wet when lots of kids are in there

husband had an accident in the parking lot

shuttle service to the airport

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved the lobby with the fuse ball

the breakfast was very nice

breakfast just doesn’t substitute for your usual fare, but it’s understandable

nice updated gym that had a peloton bike, very cool for those of us who like to still get a little workout in

was slightly chaotic with the shuttle pick up as my message via booking

very clean room. really good breakfast.

breakfast was plentiful and very good

amazing servive, great location, clean, comfortable beds, great breakfast .

super friendly staff. good breakfast.

liked that our room was close to the lobby and that they offered a nice breakfast

the attendant at the breakfast bar was not kind.

everyone there were very helpful in everything you asked them. the breakfast was great also.

i loved the room, the decor, liked the pool and hot tub. restaurant food was very good.

don’t offer free breakfast

everything was just great. the breakfast was really good.

loved the mini kitchen setup

the floor was sticky in the kitchen and bathroom area

breakfast and lack of carts

breakfast was fresh with great selections

big ,it was set up nice loved the kitchenette the staff was really friendly , breakfast was nice kids loved the pool

pool and hot tub were quite dirty & in need of cleaning

the breakfast was really good

clean, indoor pool, breakfast.

great breakfast options

clean and location and breakfast

clean rooms. nice staff. nice breakfast set up in the morning. nice pool.

that the pool wasn't open

pool was kinda dirty

it was a comfortable stay and the pool was convenient for my 13yr old daughter.

good breakfast. parking, pool,

not too bad for a 2 star! i got to do my laundry!

the bar was convenient with food options as well

great views of the harbor. early check in was much appreciated.

hotels bar menu is very limited with options

very dog friendly hotel. pool and gym are nice.

kids were transported by decor and comfy beds

shuttle service to and from airport. also the breakfast

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service at 430am was also exceptional

offer a shuttle for free directly from the airport when you get in

the room was large and came with a little kitchenette.

airport shuttle service starting at 4am was great

a kitchen for about the same price as a regular hotel is a huge plus

the room was spotless and while i didn't use it, the kitchen was very well equipped compared with some other suites hotels

excellent location close to everything, thru way, casinos, destiny usa

very clean . great breakfast, super staff

the 24 hour airport shuttle was excellent

easy access to the airport with free shuttle service

the location & i especially liked the shuttle to/from the airport

they have an airport shuttle available, which we appreciated

onsite pool is a bonus

pool was closed ud83dude25

there's no breakfast and pool close too early

bar was awful

were nice, bed was awesome, hotel had a bar and a place for breakfast if wanted

no wifi provided paid was extremely slow and very annoying.

the wifi on my phone only worked in the lobby

no wifi provided paid was extremely slow and very annoying.

pool was not very clean or well maintained. breakfast leaves something to be desired.

pool area a bit small

they let us have early check in

the bedroom was awful because of the traffic from the other room- not to mention the smells the kids would leave in there when trying to sleep

that breakfast included eggs and sausage as well as typical continental breakfast items

to get outlets turned on (loose connections caused by the bed bumping up against the outlet), the fitness center is apparently closed indefinitely, there were no hot breakfast options provided, and

early check in. day supervisor took complaint seriously.

easy to get to. room was clean, nice. good breakfast. front desk staff very nice.

clean. good customer service. easy to find off rt 81. fantastic breakfast

laundry was a welcome surprise

everything! receptionist paul - the best! clean room, great location, decent breakfast!

hotel was clean and quiet. good breakfast.

you have to pay for wifi in room

wifi worked fine

wifi was not very good. actually very slow

the noise and no free wifi.

never heard of a hotel where wifi is not free

we did not use it but the gym room looked nice

the room was spacious and clean. the laundry facility was also very nice.

gym was closed for no reason, no notice on the website

laundry machine took my money and did not work

the gym is not usable because of a strong rubber smell

free shuttle to airport, train station

great bar and restaurant

i got in pretty late friday night, restaurant was open until 10, bar until 11

gym was nice

proximity to syracuse university. also the gym was surprisingly outfitted with equipment.

necessarily a negative, but just take note that there is no bar or restaurant at this

large room, very quiet, bar and breakfast available. rooms bright and well appointed

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

breakfast bar with nice selection of food

very nice front desk staff as well as the folks working behind the lobby bar very friendly

the spa tub and it's smoking room

no breakfast but was very nice. loved the spa tub.

spa tub was fantastic. very quiet for the area! staff was excellent! room was clean.

spa tub was amazing

i love the spa tub

early check in and later check out than most places

could of had a better breakfast station.

breakfast was basic - fresh fruit and yoghurt would have been nice

clean nice stay, breakfast - toast, cofee, juice and cornflakes

frien_dly. staff. quiet. room. cleaned. daily. value. was. great. breakfast. veey. nice

also, no eggs at breakfast, they had coffee, breads, fruits, and waffles (which you can't go wrong with) but not hot

bed and pillows were comfortable. breakfast was good.

kids and i did not sleep at all the night we stayed

please extend the breakfast hours

breakfast hours need to go later

it was the worst, and believe me, when they read this, they will know and blame it on unruly kids deciding to have a halloween bash and ruin the whole night for all the paying guests, i can

i was able to get a early check in so i could get to school and work on time

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

pool not open that’s why i booked

the kids loved it as well

they have a grilling area and small sitting area by the pool

comfy bed. having the kitchenette. 1st floor room available. location.

i also enjoyed use of the fitness center

comfortable bed and pillows. nice staff, coffee all day, gym nice.

suite each has a king bed an each room also had their own bathroom there was also a living room kitchen and dining area which i thought was awesome an spacious for my 3 yr old to play an not be

liked the room, nicely appointed, nothing lavish but, spacious with a small kitchen, nice size bathroom, and a nice work area and dinner

privacy,free laundry

either included or at cost, though i understand it is an extended stay location and we had a kitchen, with our late arrival and next day departure, prepping and cooking meal

the pool and hot tub were nice for our kids.

liked the pool for the kids, room was clean and comfortable

clean, nice room. pool and fitness room were appreciated.

pool and sauna not available due to covid guidelines

my kids loved the indoor pool

the continental breakfast was complete.

pool was out of towels :(

breakfast buffet had a huge selection for everyone, even the kids enjoyed it

very friendly and helpful staff. a nice variety of choices for breakfast.

pool was nice

the continental breakfast exceeded my expectations

it was very clean room were nice and a awesome breakfast for a hotel

machine was broken for breakfast

breakfast was great

breakfast was much better than expected too

hotel breakfast area, pool and fitness areas were fairly well maintained

price was great until they added the pet fee that i was not in their online information and i was never informed of this until i saw it

the noise in the hallways of kids running up and down

the pool is old and bit rundown. the fitness center is dumpy.

great location and good breakfast

kids making noises

my kids kept asking me why i was so cheap

kids running and screaming

didn't feel safe with our kids at this place

they can'ttake responsibility and fix the issue when they have kids pulling fire alarms 2 times in one day and refused to give me a free night over it that's

the breakfast was a little lacking in items

no breakfast

i needed a place because of a snow storm and they allowed early check in.

do wish the hotel offered something for breakfast if even just oatmeal, muffins, fruit, even coffee all day like some hotel would be great

more breakfast items and fresh fruit

misunderstood the breakfast offer

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

wish the breakfast was more substantial, even the addition of bagels would make a world of difference

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

the breakfast

the breakfast area was so full we couldn't find a table.

room, breakfast, gym

free breakfast was excellent

the free breakfast, happy hour, comfortable beds, spacious room with suite.

drinks at bar was pricey.

curtains didn't close completely so room was bright all night. wifi was very spotty.

easy use of the wifi and tv

wifi was not secure and soundproofing could have been better but noise was not disruptive in our

variety of pillows to meet your comfort needs, lots of space to put your stuff away, strong wifi

the second morning there was a group of about 25 kids eating

gym was great(a little small) but it got the job done

very disappointed with size of pool. it was so small that we didn't use it.

me and my family went to the swimming pool and the fitness room and had a lot of fun

pool , gym or regular breakfast

breakfast

part of the reason we picked this hotel was for the pool for our kids

especially when we walked in to find 11 big kids swimming too and could barely get in

fresh fruit for breakfast would be a nice touch...

giving us a small credit but it ruined what was supposed to be a fun overnight excursion for our kids

continental breakfast and swimming pool

clean, comfortable, convenient, friendly and helpful staff, wonderful pool and gym, nice business room, delicious breakfast and cookies and coffee available complimentary

laundry services were very helpful

the pool had lots of kids that weren’t supervised

great breakfast, excellent staff, very clean rooms

free breakfast was great for me and the kids, one less thing to have to think of.

breakfast was hot, fresh and plenty of options

breakfast was good, gym was good

it was quiet in the evenings for sleeping. breakfast options changed daily and were great.

large rooms, free laundry, full kitchen, nice breakfast

breakfast was amazing

laundry facility on the same floor as our room was very convenient

guest laundry facility was good and appreciated

breakfast and the pool . and the employees are so friendly.

functioned great - pool, room, breakfast, gym

clean, staff from front desk to the women passing out water bottles at breakfast were very friendly and helpful

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

breakfast buffet was outstanding

the rooms were clean, breakfast was good and the front desk people were great

friendly staff. clean comfortable room. fully equipped kitchen.

the pool was a great perk and having a small kitchen

and bedding *beds were comfortable *employees are extremely helpful and kind *good location *nice breakfast with many choices i can’t say enough positive things about this hotel

clean, big room, free full breakfast

family loved the pool

very comfortable and clean. good breakfast.

cleanliness, free breakfast, amenities

the breakfast could be better.

staff while friendly are clearly overworked as they cant monitor the desk because they are in the laundry room doing laundry

laundry room washer leaks and dryer dosent heat up

what they called a breakfast was little mini chocolate chip muffins which i could not have because i'm allergic to

laundry facilities on site

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

breakfast was phenomenal but baked goods would havbe been fantastic

like to have had some more breakfast options

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

the snacks and breakfast was great

the bar in the pub at the sherwood inn, which is next door and same owner as hannum house, is small,

was comfortable, room was clean, the staff were great especially the breakfast attendant

pet-friendly hotel with great staff

rooms are well decorated, the bed was comfortable, fitness center was nice

the fire pit at the bar was really nice to hang out

breakfast was great. location is near everywheres i wanted to go.

spa is close to rooms - was nice to spend time together and not have to worry about anything

the service...the website said you had a pool...when it was just a hot tub!

was fabulous and the spa an added treat

a pool

no room service for a late night snack.

lots of really hot water:) there’s a pool as well but it was chilly… about 5 minutes from the lake and village

beds were comfortable there is a swimming pool and a nice area in front to sit and relax

i liked how the staff treated us! to the extent of opening the pool for my nephew after hours!!

pool, location, good mattress, good price

nothing to dislike, we loved our stay, especially chilling out in the large gardens by the pool

we were in the middle of a heat wave and the pool was empty and not available

old school charm of fingerlake motels. love the pool!

facilities were the cleanest of any of the hotels in which we stayed, the outdoor pool was so refreshing, the location was across from a u pick endless strawberry farm and sunflower

they had a pretty heated pool

i was disappointed that the pool was not available.

the gym equipment was not functioning.

above--lack of any extras at all--newspaper, gym, pool, breakfast of any kind, except coffee

easy parking, good amenities (gym, breakfast), access to finger lakes area is a breeze

surprise gem in auburn. the room had a sweet little window seat. convenient gym.

this was a good location in town. close to grocery, fuel, gym, state store. and a elevator.

in house bar could use some consistent hours and probably expand them in order to attract some business

the hotel is still under construction but the rooms were very nice and breakfast was awsome

wish the pool stayed open a little longer

the breakfast was wonderfull.

we got a banana and granola bar with bottled water

we sent a lot of time in the pool and we loved it

pool area was

pool maintenance did not seem to exist, water was green both days we were there and did not see

the facility is clean and bright, the food at the bar and restaurant is good, and the staff is helpful

we used the pool 3 times!