was the breakfast the best ever

the machines in the gym did not work, the tv was difficult to use, the room was extremely dim.

horrific near the laundry room and gym

the lobby, bar & restaurant areas were nice.

eggs were bad. ditto the sausage. room was good. grab bar needed in shower.

it is very near the highway and has gym, laundry, ice machines

shouldn't complain about a complimentary breakfast, but i've seen eggs done much better than what they served

breakfest was good room was clean perfect for 2 adults 2 kids

the window didn’t open and we had two little kids who finally fell asleep so we sucked it up

the continental breakfast was excellent and very tasty

courteous staff; clean rooms, hot breakfast, easy wifi

room 426 also, the fitness area needs more weights

hotel is clean, well maintained, friendly staff, provide a good breakfast and the rates are fair

breakfast and laundry.

gentleman that ran the breakfast in the morning during my stay is absolutely amazing

they made breakfast for us and it was one of the best breakfasts i

bed was super comfy, the bathroom was sparkling clean, the breakfast was absolutely delicious

the breakfast was delicious and the hosts were friendly and warm, i highly recommend this b

the breakfast was amazing

breakfast of fresh fruit or cooked to

late check out was able to leave at noon. laundry on my floor.

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

not many room comes without the basic bar fridge, microwave and coffee maker

the breakfast was good

breakfast was great, the restaurant downstairs was great

didn’t mention the fitness room or the wifi

it was spotless. the room was clean the lobby was clean. breakfast was very good.

love having the kitchenett

breakfast was well stocked

breakfast was plentiful as there were many options and more for all to choose from

breakfast service was great

kitchen was well stocked with everything we needed

were very friendly and accommodating, with extra towels for pool, provided utensils after ordering food in, and the breakfast well exceeded my expectations

indoor pool--water was warm; great breakfast

love the pool and how clean the hallways was..

very clean, friendly staff, wonderful breakfast variety, good amount of outlets in room

clean, indoor pool, breakfast.

spacious rooms with nice kitchen and big bathroom

great room very clean good breakfast

room very clean, breakfast great, staff very helpful

laundry facilities weren’t working well.

very hard-working staff, and kind. pretty hotel, super nice breakfast, very comfy bedsheets!

the breakfast was scarce.

breakfast was lack luster.

clean and comfortable. good breakfast.

good breakfast. parking, pool,

breakfast selection was decent

that there was a little gaming area for the kids, the staff that was on that night took the time to play a game of foosball with my son

friendly staff, free breakfast, lots of parking

they didn’t have waffles that were advertised. the gym was great!

my kids thoroughly enjoyed the indoor basketball gym.

extremely friendly and helpful staff if you have kids there is plenty for them to do

the bar to restaurant wasn't open (strike

prices at bar were ridiculous

pool was closed, gym had one machine, bar was closed

a breakfast would have been nice.

pool or gym as described

wifi seemed to cut out frequently.

room was small but nice, nice tv and wifi; was a good deal with what we paid

nice staff, clean, and lots of amenities like microwave, fridge, iron, hair dryer and free secure wifi

room is clean with good wifi park at your door value for money definitely coming back

the wifi was very weak the further the room was away from the office

there was free wifi (eventhough the boling app was saying the opposite) and the wifi was fast no lag (+)clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at the lobby

pool and hot tub great

we did not take advantage of the gym,, pool or business office

no shades trees around for parking

bunch of kids running up and down the hallway and the stairs that was adjacent to my room

when i asked if i could just pay a late check out fee, they told me they couldn’t accommodate that because they were all booked and

easy check in and out. our shuttle was on time.

the stuff they offer for breakfast

more options on breakfast

the free shuttle and long term parking.

the lobby has coloring and games for kids

the gym also had a nice mix of equipment

clean, location and easy airport shuttle

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved the lobby with the fuse ball

if you have kids with you, dont stay there

clean, modern, very comfy beds, great breakfast

the breakfast was wonderful

very clean room. really good breakfast.

amazing servive, great location, clean, comfortable beds, great breakfast .

breakfast was plentiful and very good

pool was closed and no normal breakfast because of covid, but that was out of the hotels control

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

it was clean, room was large, and breakfast was fantastic.

they offered kids eat free with adult purchase in the hotel restaurant

and comfortable room close to the airport great breakfast shuttle service to destiny mall drink

not too bad for a 2 star! i got to do my laundry!

offer a shuttle for free directly from the airport when you get in

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

the laundry facilities and paper were free

a kitchen for about the same price as a regular hotel is a huge plus

quiet and close to the airport with shuttle service.

the shuttle service was beyond superb as were the drivers

i liked that the hotel has a laundry room!!

location and 24/7 shuttle service to airport

they have an airport shuttle available, which we appreciated

it was clean, close to the airport, breakfast was great, staff friendly, and room awesome.

the 3rd floor elevator door was dirty and no pool

pool was closed.

the hotel easily accommodated our two labs, without a pet fee and on the first floor

facilities were nice. live music was a nice touch. games were available for the kids.

the front desk staff were helpful and accommodating to our requests for early check in and late check out

kids were transported by decor and comfy beds

great views of the harbor. early check in was much appreciated.

onsite pool is a bonus

pool was closed ud83dude25

there's no breakfast and pool close too early

bar was awful

were nice, bed was awesome, hotel had a bar and a place for breakfast if wanted

no wifi provided paid was extremely slow and very annoying.

the wifi on my phone only worked in the lobby

no wifi provided paid was extremely slow and very annoying.

pool was not very clean or well maintained. breakfast leaves something to be desired.

pool area a bit small

they let us have early check in

the bedroom was awful because of the traffic from the other room- not to mention the smells the kids would leave in there when trying to sleep

that breakfast included eggs and sausage as well as typical continental breakfast items

to get outlets turned on (loose connections caused by the bed bumping up against the outlet), the fitness center is apparently closed indefinitely, there were no hot breakfast options provided, and

early check in. day supervisor took complaint seriously.

spa tub was amazing

no breakfast but was very nice. loved the spa tub.

i absolutely loved the spa tub and the room had everything we needed

lots of room to park boat

the spa tub and it's smoking room

maybe more options for the breakfast too

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

fitness center was small, but still had two machines that my wife and i could use

everything! receptionist paul - the best! clean room, great location, decent breakfast!

the location and early check in

never heard of a hotel where wifi is not free

the noise and no free wifi.

wifi worked fine

you have to pay for wifi in room

wifi was not very good. actually very slow

there was not breakfast but i was aware of that from the beginning

we did not use it but the gym room looked nice

i really liked the coffee and tea in the lobby. i would have enjoyed a breakfast offering.

early check in when we happened to arrive early for a syracuse university football game.

the gym is not usable because of a strong rubber smell

the gym and breakfast

if you have kids and want to sleep, this is not the place for you

the shuttle was very convenient and the driver was very accommodating

no microwave or fridge, with kids it’s hard

the hotel does not have a laundry service

breakfast was excellent

pool was nice

pool was out of towels :(

in the hotel bringing own beverages into lobby area other than that need it was great oh and a pool open till

clean staff very friendly . liked pool and utilized fitness center

breakfast bar with nice selection of food

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

breakfast parking gym the bed was very comfortable

necessarily a negative, but just take note that there is no bar or restaurant at this

great addition with the bar and food

early check in and later check out than most places

breakfast was basic - fresh fruit and yoghurt would have been nice

fridge, lots of towels, good breakfast that included waffles, microwave was clean, very close to all the tracks i went to for

also, no eggs at breakfast, they had coffee, breads, fruits, and waffles (which you can't go wrong with) but not hot

breakfast was only two hrs from 7 to 9

clean nice stay, breakfast - toast, cofee, juice and cornflakes

it was the worst, and believe me, when they read this, they will know and blame it on unruly kids deciding to have a halloween bash and ruin the whole night for all the paying guests, i can

kids and i did not sleep at all the night we stayed

i didn’t like that he kept trying to come up to my kids either

big beds, best breakfast

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

i was able to get a early check in so i could get to school and work on time

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

all of the above and the convenience of the kitchen.

kitchen facilities were good, although we didn't use them

we chose a residence inn because it was a bigger space and had a kitchen

the kitchen was functional

sheets or blankets at 11pm we had to go to reception to request them also we choose this for the pool which was permanently closed

everything from the check in person. the cleanliness of the hotel and the pool.

loved their outdoor patio and pool

clean, nice room. pool and fitness room were appreciated.

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center was very old and also

the pool and hot tub were nice for our kids.

the bed and the kitchen

comfortable bed and pillows. nice staff, coffee all day, gym nice.

liked the two king rooms with a kitchen and living room at a very reasonable cost

price of laundry detergent no pool

having free laundry and a kitchenette in the room

the continental breakfast exceeded my expectations

it was very clean room were nice and a awesome breakfast for a hotel

machine was broken for breakfast

breakfast was great

breakfast was much better than expected too

kids making noises

like kids pulling fire alarms all hrs

the late check out

didn't feel safe with our kids at this place

place is very old and i did not feel safe staying here with my kids

breakfast was fantastic! the room was very clean and the bed was very comfortable.

indoor pool was perfect for my kids

comfortable bed, fitness center.

the pool is old and bit rundown. the fitness center is dumpy.

our room was right next to pool and 8am kids were in it screaming.

the breakfast was a little lacking in items

no breakfast

i needed a place because of a snow storm and they allowed early check in.

do wish the hotel offered something for breakfast if even just oatmeal, muffins, fruit, even coffee all day like some hotel would be great

more breakfast items and fresh fruit

misunderstood the breakfast offer

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

wish the breakfast was more substantial, even the addition of bagels would make a world of difference

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

the breakfast

the breakfast area was so full we couldn't find a table.

room, breakfast, gym

free breakfast was excellent

the free breakfast, happy hour, comfortable beds, spacious room with suite.

drinks at bar was pricey.

curtains didn't close completely so room was bright all night. wifi was very spotty.

easy use of the wifi and tv

wifi was not secure and soundproofing could have been better but noise was not disruptive in our

variety of pillows to meet your comfort needs, lots of space to put your stuff away, strong wifi

the second morning there was a group of about 25 kids eating

gym was great(a little small) but it got the job done

very disappointed with size of pool. it was so small that we didn't use it.

me and my family went to the swimming pool and the fitness room and had a lot of fun

pool , gym or regular breakfast

breakfast

we had a bit of a rush getting things packed into the car after breakfast

exceptional breakfast

pool not heated

so close to highway, quiet, comfortable, good breakfast

great pool and gym

part of the reason we picked this hotel was for the pool for our kids

the morning rush at breakfast - so we went elsewhere.

breakfast was basic food you would get from a school cafeteria

continental breakfast and swimming pool

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

no quarters for laundry machine. dryer was rather weak, had to run it twice.

the dryer in the laundry did not dry our clothes

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to restaurants

a better choice for breakfast such as waffles and fluffy scramble eggs fruit cup bananas

was amazing, rooms looked and smelled clean, very close to gas stations, food, tackle shops, laundry mat,

free laundry if you bring soap

in shower, reddish brown stuff running down side of bed (not mine), and the treadmills in the gym do not work

from the front desk there were young people hanging around the elevator when we got off and then kids were running up and down the hallway being noisy but at quiet time it was

the large spacious suites and the full kitchens as well as the exercise room.

they have a laundry room on site and area to sit outside and cookout on their grill as well

the rooms were clean, breakfast was good and the front desk people were great

breakfast buffet was outstanding

the pool was a great perk and having a small kitchen

beautiful room, great kitchenette, clean and comfortable.

the breakfast and kitchen staff was excellent service

laundry facility on the same floor as our room was very convenient

the pool being open but i understand cause of covid

from the front desk, the housekeeping staff and the staff in charge of the breakfast was a truly pleasurable experience

pool was freezing, and they had the air on

it was very clean. the breakfast was excellent.

it was very clean, staff was super friendly, and breakfast was nice !

family loved the pool

indoor pool and hot breakfast

the room was clean and comfortable. the breakfast was excellent with many options!

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

breakfast was phenomenal but baked goods would havbe been fantastic

like to have had some more breakfast options

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

the snacks and breakfast was great

the bar in the pub at the sherwood inn, which is next door and same owner as hannum house, is small,

was comfortable, room was clean, the staff were great especially the breakfast attendant

pet-friendly hotel with great staff

rooms are well decorated, the bed was comfortable, fitness center was nice

the fire pit at the bar was really nice to hang out

breakfast was great. location is near everywheres i wanted to go.

spa is close to rooms - was nice to spend time together and not have to worry about anything

the service...the website said you had a pool...when it was just a hot tub!

was fabulous and the spa an added treat

a pool

no room service for a late night snack.

lots of really hot water:) there’s a pool as well but it was chilly… about 5 minutes from the lake and village

beds were comfortable there is a swimming pool and a nice area in front to sit and relax

i liked how the staff treated us! to the extent of opening the pool for my nephew after hours!!

pool, location, good mattress, good price

nothing to dislike, we loved our stay, especially chilling out in the large gardens by the pool

we were in the middle of a heat wave and the pool was empty and not available

old school charm of fingerlake motels. love the pool!

facilities were the cleanest of any of the hotels in which we stayed, the outdoor pool was so refreshing, the location was across from a u pick endless strawberry farm and sunflower

they had a pretty heated pool

i was disappointed that the pool was not available.

the gym equipment was not functioning.

above--lack of any extras at all--newspaper, gym, pool, breakfast of any kind, except coffee

easy parking, good amenities (gym, breakfast), access to finger lakes area is a breeze

surprise gem in auburn. the room had a sweet little window seat. convenient gym.

this was a good location in town. close to grocery, fuel, gym, state store. and a elevator.

in house bar could use some consistent hours and probably expand them in order to attract some business

the hotel is still under construction but the rooms were very nice and breakfast was awsome

wish the pool stayed open a little longer

the breakfast was wonderfull.

we got a banana and granola bar with bottled water

we sent a lot of time in the pool and we loved it

pool area was

pool maintenance did not seem to exist, water was green both days we were there and did not see

the facility is clean and bright, the food at the bar and restaurant is good, and the staff is helpful

we used the pool 3 times!