any hot water in the shower and nothing to cook with for the kitchenette

quiet and close to the airport with shuttle service.

i liked that the hotel has a laundry room!!

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the heat from the dryer units made the fitness area very hot

even though flight arrival was very late at night, hotel shuttle was made available and reasonably prompt

family loved the pool

have a shuttle to the airport which is only about a mile away - very convenient and they came to pick me

they have an airport shuttle available, which we appreciated

it was clean, close to the airport, breakfast was great, staff friendly, and room awesome.

employee was very friendly and professional extremely quick check in and check out good breakfast comfortable

offer a shuttle for free directly from the airport when you get in

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

so convenient to the syracuse airport and the shuttle made it perfect

not too bad for a 2 star! i got to do my laundry!

i absolutely loved the spa tub and the room had everything we needed

are always clean, we’ve stayed in the spa room twice now and it’s been great everytime

the spa tub and it's smoking room

i love the spa tub

lots of room to park boat

nice to have a kitchen and couch

cleanliness of room, location to highway, pool for the kids

great room very clean good breakfast

2 bedroom suites are great size with a full kitchen front desk is very professional and makes you feel welcome on arrival location to destiny

i have also enjoyed the food from the kitchen which is included in my room fee

kids loved the breakfast in the morning too

included a hot breakfast, which is rare these days

the bar to restaurant wasn't open (strike

a breakfast would have been nice.

pool or gym as described

there was free wifi (eventhough the boling app was saying the opposite) and the wifi was fast no lag (+)clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at the lobby

and the little boxes they give when we were leaving the hotel were a big suprise for my kids

pool floor gets way to wet when lots of kids are in there

there was no shuttle to pick us up the hotel said they would pay for a taxi but not an uber there were no

free breakfast was excellent

wifi seemed to cut out frequently.

room is clean with good wifi park at your door value for money definitely coming back

nice staff, clean, and lots of amenities like microwave, fridge, iron, hair dryer and free secure wifi

whoever manages the property is doing a great job, as everything in room works and wifi didn t drop once

the wifi was very weak the further the room was away from the office

variety breakfast, size and room quality , clean , jacuzzi & pool

i loved the room, the decor, liked the pool and hot tub. restaurant food was very good.

the shuttle to the airport and back was wonderful

shuttle service was a definite perk to get us to a show downtown stress

great location and very pleased they had a shuttle to the airport

shuttle to the airport was on time and a pleasant experience

breakfast isn't really breakfast but that's okay i planned on eating elsewhere.

the stuff they offer for breakfast

when i asked if i could just pay a late check out fee, they told me they couldn’t accommodate that because they were all booked and

denny’s near by airport shuttle available staff friendly & accommodating

room, or having to arrange my own transportation to the bus station aftee being told i would have shuttle service both times that i called before my stay

clean, friendly staff, nice rooms, breakfast

the lobby has coloring and games for kids

hospitalities, shuttle service,convenience from the airport to name a few.

the breakfast was very nice

very clean room. really good breakfast.

clean and new looking room. nice breakfast

amazing servive, great location, clean, comfortable beds, great breakfast .

the breakfast was wonderful

clean, modern, very comfy beds, great breakfast

breakfast was excellent

breakfast buffet had a huge selection for everyone, even the kids enjoyed it

very friendly and helpful staff. a nice variety of choices for breakfast.

the breakfast was very good

the pool room was a little noisy with other people on it but that is my only complaint.

early check in and later check out than most places

wifi was not secure and soundproofing could have been better but noise was not disruptive in our

easy use of the wifi and tv

curtains didn't close completely so room was bright all night. wifi was very spotty.

variety of pillows to meet your comfort needs, lots of space to put your stuff away, strong wifi

we were able to have a late check out and

frien_dly. staff. quiet. room. cleaned. daily. value. was. great. breakfast. veey. nice

breakfast was only two hrs from 7 to 9

breakfast was basic - fresh fruit and yoghurt would have been nice

the hotel breakfast was less than desirable

clean nice stay, breakfast - toast, cofee, juice and cornflakes

wonderful outdoor courtyard, full kitchen was a huge plus

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no fire pit no jacuzzi worked paid for a price had free cancellation but not refunded

the kids loved it as well

they have a grilling area and small sitting area by the pool

needed a few days away from the kids and this was just great

my kids loved the indoor pool

the color of the pool water, it looked dirty

the pool and hot tub were nice for our kids.

pool and sauna not available due to covid guidelines

liked the pool for the kids, room was clean and comfortable

i was able to get a early check in so i could get to school and work on time

like kids pulling fire alarms all hrs

kids u supervised running around

didn't feel safe with our kids at this place

kids making noises

kids running around screaming and knocking on doors

love the amenities - food great, bar convenient

it included drinks for certain times and had breakfast and a

breakfast was very good. lots of choices. the rooms were exceptional and very clean.

we've enjoyed and loved our stay... hopefully with swimming pool and a bigger gym

the bed was awesome and the breakfast was good

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

early check in

skimpy on the breakfast

more breakfast selections.

misunderstood the breakfast offer

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

breakfast was much better than expected too

breakfast was great

oh and the breakfast was awesome, loved the chef

the continental breakfast exceeded my expectations

the breakfast was very good and the bed was very comfortable.

requested an early check in

no breakfast

i like the late check out of 2:00 and i like the fact they worked with me to check in early

breakfast could be better, very skimpy

do wish the hotel offered something for breakfast if even just oatmeal, muffins, fruit, even coffee all day like some hotel would be great

having free laundry and a kitchenette in the room

amazingly comfy beds large room with kitchen area

liked the two king rooms with a kitchen and living room at a very reasonable cost

either included or at cost, though i understand it is an extended stay location and we had a kitchen, with our late arrival and next day departure, prepping and cooking meal

having free laundry and a kitchenette in the room

complimentary breakfast was better than most of the

breakfast was fantastic! the room was very clean and the bed was very comfortable.

the pool was not open and neither was the fitness room

price was great until they added the pet fee that i was not in their online information and i was never informed of this until i saw it

everything was lovely and kids enjoyed the breakfast selection very much

i didn’t like that he kept trying to come up to my kids either

please extend the breakfast hours

cleanliness, service, friendliness, convenience, breakfast, you name it

big beds, best breakfast

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

the pool

staff helpful. rooms great. spacious bathroom. breakfast good.

exceptional breakfast

the pool had lots of kids that weren’t supervised

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at the front desk

breakfast

hot breakfast

breakfast was only fair...institutional.

comfortable, quiet, and a great complimentary breakfast.

everything was great good breakfast good restaurant close buy.

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

clean, quiet, great breakfast

my kids used the pool (no diving as its shallow and small, but clean

the morning rush at breakfast - so we went elsewhere.

clean. good breakfast served early at 6:30am

the wifi works fantastic and you can do laundry and use a small gym

free laundry if you bring soap

the room is very spacious and has a kitchen for your need

the room was a suite, great value. nice pool, friendly staff

hotel has complimentary breakfast, happy hour (with light meal) and complimentary laundry area

was friendly, everything was very clean and breakfast was wonderful

the rooms are great (spacious, nice kitchen) and clean. free hot breakfast was decent.

the rooms were spacious and clean. modern and updated. even gave usa late check out.

the room was very spacious and offered a home away from home feel with a whole kitchen set up.

the breakfast and kitchen staff was excellent service

the layout is gorgeous and the bar, outside lounge area, pool area and main lobby are gorgeous

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

kids were transported by decor and comfy beds

has a small pool, which was perfect for my young kids

loved the bed. it was so comfortable. my daughter loved the pool so warm

breakfast is a great bonus

the location is excellent. the on-site bar and restaurant is exceptional.

breakfast very good location very good

the breakfast was good

bar at the onsite restaurant daniella's is always fantastic

there are coin operated laundry room and exercise room

asked the milk for coffee they locked the fridge and nothing was on the breakfast only cold coffee and few danish

the clean was very clean. very good breakfast.

fitness room on site

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice, fridge, and micro-wave

wasn't the cleanest, food from previous visitors left in kitchen sponge and hair in shower drain

size of the room was great, loved the kitchen and loved that it had a kitchen table.

guest with pets but very responsible for taking care of there waste loved the jr suite beautiful kitchen with everything

the ev charging stations were available and an excellent complimentary bonus

i loved the kitchen in my room. the pool was a lot of fun for the whole family.

this particular time i was in no hurry and was able to enjoy the breakfast and pool

this particular time i was in no hurry and was able to enjoy the breakfast and pool

love the pool and how clean the hallways was..

indoor pool--water was warm; great breakfast

having laundry available to dry bathing suits rates high on our list.

bigger coffee cups at breakfast

good breakfast. parking, pool,

pool

the pool was nice kids loved it

breakfast was lack luster.

no wifi provided paid was extremely slow and very annoying.

the wifi on my phone only worked in the lobby

no wifi provided paid was extremely slow and very annoying.

there was a brochure with a map of the lay out of the hotel to find the pool, etc

great front desk staff and breakfast.

pool was closed ud83dude25

bar wasn't open cause there wasn't much occupancy there wasn't a shuttle to bring you places and

love the pool and gym

pool was

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

i really liked the coffee and tea in the lobby. i would have enjoyed a breakfast offering.

the room was spacious and clean. the laundry facility was also very nice.

early check in when we happened to arrive early for a syracuse university football game.

no towel in gym, no milk for coffee, no breakfast, large garbage can in front of room door

breakfast gym/fitness center room

it was great for my kids

large refrigerator, microwave, full tub bath, next to landmark, and the best free continental breakfast i ever had

smell of marijuana all night, staff has been informed could not find source. loud kids.

the kids slept on the pull out sofa

the kids were not happy with me at all

location was a not far from anything and shuttle was always available

is not so easy to get hold of the airport shuttle, which is often not available

clean comfortable shuttle to airport

smelled like mildew and walking in smell of marijuana didn’t realize college kids lived in the same

i had one request that heat be turned on because we were getting in late and did not want our kids to be cold for bed

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

we requested an early check in and was given a noon check in without any problems

guest laundry facility was good and appreciated

liked to know my guest (my photographer at my wedding, who has no arms) was able to do an early check in, and i called weeks in advance to do this

we loved the size of our room. the staff is always friendly and the breakfast is delicious!!

you have to pay for wifi in room

wifi worked fine

the noise and no free wifi.

wifi was not very good. actually very slow

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

necessarily a negative, but just take note that there is no bar or restaurant at this

breakfast bar with nice selection of food

large room, very quiet, bar and breakfast available. rooms bright and well appointed

breakfast parking gym the bed was very comfortable

very nice front desk staff as well as the folks working behind the lobby bar very friendly

bar, restaurant and breakfast bar

bar was out of milk

gym had no lights and every machine requiring power was unplugged

horrific near the laundry room and gym

but there is a restaurant and bar on site

courteous staff; clean rooms, hot breakfast, easy wifi

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

they also provide pretty decent breakfast buffet

hotel is clean, well maintained, friendly staff, provide a good breakfast and the rates are fair

breakfast and laundry.

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to restaurants

breakfast was great - there were 3 of us and the room was great and loved blackout curtains.

laundry room washer leaks and dryer dosent heat up

staff while friendly are clearly overworked as they cant monitor the desk because they are in the laundry room doing laundry

staff was so welcoming and made me feel at home they also made complimentary breakfast for my partner early because he works so early in the morning

the breakfast was great !

cleanliness, free breakfast, amenities

delicious satisfing breakfast

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

the pool, the location

great staff, comfortable beds, good breakfast. right off the thruway exit 39

this place also includes a gym, laundry facilities and free breakfast

only thing that i didn't like was when we sat down for breakfast and also up in our room there were little wee ants running all over

it is very near the highway and has gym, laundry, ice machines

the breakfast in a bag was very well done

they didn’t have waffles that were advertised. the gym was great!

my husband liked the gym facility

no turkey or beef products for breakfast

that there was a little gaming area for the kids, the staff that was on that night took the time to play a game of foosball with my son

that they had game areas for kids to play basketball etc.

bed was super comfy, the bathroom was sparkling clean, the breakfast was absolutely delicious

they made breakfast for us and it was one of the best breakfasts i

breakfast was yummy each morning

proximity to my work. the breakfast was excellent.

fantastic b&b. breakfast was perfect. house is wonderful. room superb.

bed, clean and modern room, small fitness center, and decent breakfast

the rooms are comfortable, the breakfast is fantastic, the staff is great, and the sports bar is a great experience

it’s beautiful, breakfast was great & coffee on the

i was able to eat breakfast in the room which made things easier for me

the breakfast provided in the morning was better than expected

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

breakfast was phenomenal but baked goods would havbe been fantastic

like to have had some more breakfast options

really isn't a bed and breakfast as breakfast was not served

the bar in the pub at the sherwood inn, which is next door and same owner as hannum house, is small,

spa is close to rooms - was nice to spend time together and not have to worry about anything

the service...the website said you had a pool...when it was just a hot tub!

was fabulous and the spa an added treat

a pool

no room service for a late night snack.

i was disappointed that the pool was not available.

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

old school charm of fingerlake motels. love the pool!

we were in the middle of a heat wave and the pool was empty and not available

they had a pretty heated pool