heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

wifi was not very good. actually very slow

you have to pay for wifi in room

the noise and no free wifi.

never heard of a hotel where wifi is not free

that breakfast included eggs and sausage as well as typical continental breakfast items

location is fantastic when you come with kids

the kids slept on the pull out sofa

it was great for my kids

breakfast buffet is a bonus with great options available

pool was

bar was awful

morning staff at coffee bar was lovely and welcoming

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

the pool was nice and the maid's were amazing. very kind and professional

no wifi provided paid was extremely slow and very annoying.

no wifi provided paid was extremely slow and very annoying.

the wifi on my phone only worked in the lobby

breakfast and pool

pool area a bit small

breakfast,, but lots of coffee and tea

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

early check in when we happened to arrive early for a syracuse university football game.

they were extremely flexible and accommodated our early check in request

no towel in gym, no milk for coffee, no breakfast, large garbage can in front of room door

easy to get to. room was clean, nice. good breakfast. front desk staff very nice.

clean. good customer service. easy to find off rt 81. fantastic breakfast

asked the milk for coffee they locked the fridge and nothing was on the breakfast only cold coffee and few danish

fitness center was small, but still had two machines that my wife and i could use

hotel was clean and quiet. good breakfast.

great addition with the bar and food

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

large room, very quiet, bar and breakfast available. rooms bright and well appointed

breakfast parking gym the bed was very comfortable

very nice front desk staff as well as the folks working behind the lobby bar very friendly

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room was dirty

proximity to syracuse university. also the gym was surprisingly outfitted with equipment.

the ev charger was very slow and i would have had to stay there for two days to fully charge my car

the hotel does not have a laundry service

is not so easy to get hold of the airport shuttle, which is often not available

the pool, with the floor to ceiling windows gives

the room was clean and comfortable. the bathroom was very nice, as was the gym.

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

has a small pool, which was perfect for my young kids

pool table. place looked great. room beds and pillows very comfortable.

clean and new looking room. nice breakfast

breakfast, bed comfortable, quiet & close to a lot of stuff

clean, modern, very comfy beds, great breakfast

amazing servive, great location, clean, comfortable beds, great breakfast .

the breakfast was wonderful

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

room wasn't cleaned when we arrived at 6, waited 6-8 but had dinner in between the restaurant and bar was

a cheer competition was that weekend and adults could not use the pool or jacuzzi due to young kids occupying it the hold

no complimentary breakfast, had to pay for it.

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

had the gym closed

the breakfast staff were also friendly and helpful the day staff organised our shuttle back to the

the breakfast staff were also friendly and helpful the day staff organised our shuttle back to the airport and allowed us to check out an hour later than normal to coincide with

only problem was with the shuttle service, when you go on line you get reservations not the hotel lobby

and big, breakfast typical us hotel, staff very good, location very convenient, big parking, gym very good, everything ok

shuttle to the airport was on time and a pleasant experience

denny’s near by airport shuttle available staff friendly & accommodating

breakfast bar was awesome! loved the waffles

very convenient for location. great value. good breakfast. beds comfortable.

free shuttle to and from train station. freindly driver.

there was free wifi (eventhough the boling app was saying the opposite) and the wifi was fast no lag (+)clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at the lobby

staff was great we have 4 kids ranging from 6 down to two, the two year olds are twins and the one evening the one was crying

kids running around late at night, couldn't sleep

kids running around late at night, couldn't sleep

went to breakfast with friends in the area. it looked great though.

nice to have gym to use as not that suitable to run outside

the pool waiver/ key system was inconvenient.

it was very clean. the breakfast was excellent.

pool was very small

birthday for my nephew he want to get in the pool

the wifi was very weak the further the room was away from the office

nice staff, clean, and lots of amenities like microwave, fridge, iron, hair dryer and free secure wifi

whoever manages the property is doing a great job, as everything in room works and wifi didn t drop once

room is clean with good wifi park at your door value for money definitely coming back

room was small but nice, nice tv and wifi; was a good deal with what we paid

bar at the onsite restaurant daniella's is always fantastic

the location is excellent. the on-site bar and restaurant is exceptional.

the breakfast was best i've ever had at a hotel

now the breakfast the next morning supplied by the hotel isn't anything to write home about.

the breakfast was good

no bathroom products other than a bar of soap. bed uncomfortable. no microwave.

staff was friendly and cook to order breakfast was reasonable and good.

hotels provide free breakfast now, this hotel did not

pool was closed, gym had one machine, bar was closed

there's also a bar that opens around 4pm

kristina was amazing and my kids absolutely adored her

nice to have a kitchen and couch

room very clean, breakfast great, staff very helpful

very clean and well stocked an entire kitchen etc excellent staff

employee arranged a late check out for me which was extremely helpful and much appreciated

it was the worst, and believe me, when they read this, they will know and blame it on unruly kids deciding to have a halloween bash and ruin the whole night for all the paying guests, i can

longer breakfast hours please

cleanliness, service, friendliness, convenience, breakfast, you name it

staff was very accommodating to our early check in request.

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

not too bad for a 2 star! i got to do my laundry!

family loved the pool

very comfortable and clean. good breakfast.

clean, big room, free full breakfast

good hot breakfast with plenty of choices

awesome breakfast and perfect location for what we came to town for

frien_dly. staff. quiet. room. cleaned. daily. value. was. great. breakfast. veey. nice

breakfast

breakfast was only two hrs from 7 to 9

the hotel breakfast was less than desirable

breakfast was basic - fresh fruit and yoghurt would have been nice

early check in and later check out than most places

having free laundry and a kitchenette in the room

having free laundry and a kitchenette in the room

they offer free laundry and staff was great

privacy,free laundry

the bed and the kitchen

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

i was able to get a early check in so i could get to school and work on time

the pool was under construction the fitness room was under construction the whole place is under construction

the pool and fitness room were shut down

indoor pool was perfect for my kids

there’s a bar in the hotel with a pool table and also an indoor pool for the kids

the pool is old and bit rundown. the fitness center is dumpy.

the kitchen was updated and fully equipped to make meals

kitchen facilities were good, although we didn't use them

property had a two bedroom apartment small but just right a little kitchen with everything you need and rooms were separated in different buildings i loved that

we chose a residence inn because it was a bigger space and had a kitchen

they have a grilling area and small sitting area by the pool

clean, comfortable, nice pool, great location

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed for the day

nothing was open...pool, fitness room, bistro.

we couldn’t get in the pool because it was dirty, and they had a baseball team there and the kids were going around knocking on peoples door and running and no supervision at all

pool and sauna not available due to covid guidelines

the breakfast was very good and the bed was very comfortable.

the breakfast was excellent. we enjoyed it.

machine was broken for breakfast

oh and the breakfast was awesome, loved the chef

great hot breakfast

more breakfast items and fresh fruit

do wish the hotel offered something for breakfast if even just oatmeal, muffins, fruit, even coffee all day like some hotel would be great

the breakfast was a little lacking in items

requested an early check in

no breakfast

kids making noises

kids u supervised running around

my kids kept asking me why i was so cheap

place is very old and i did not feel safe staying here with my kids

kids running around screaming and knocking on doors

offer a shuttle for free directly from the airport when you get in

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

so convenient to the syracuse airport and the shuttle made it perfect

great room. nice staff.big kitchen

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

nice there are laundry facilities on site

the room was clean and open. i loved that i could do laundry.

the bed was awesome and the breakfast was good

love the amenities - food great, bar convenient

the room was very clean, the bar with free alcohol drinks from 5:30-7:30pm and snacks was very nice

the free breakfast, happy hour, comfortable beds, spacious room with suite.

is very friendly, ficility was very clean, breakfast was good, and setting was nice and quite

breakfast was terrific

gym was great(a little small) but it got the job done

breakfast was good and we were able to do laundry which was a plus

pool was tiny and there was no hot tub

hot breakfast

continental breakfast and swimming pool

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

in the lobby kids running around screaming

their had to be 18 kids in it and 4 adults

clean easy access beds comfortable breakfast was delicious

so close to highway, quiet, comfortable, good breakfast

staff helpful. rooms great. spacious bathroom. breakfast good.

pool not heated

the lady working the breakfast was very friendly and kept everything clean and stocked

great breakfast, excellent staff, very clean rooms

the shuttle service to the airport was first rate!

the pool close too early

the room was great. the pool was fantastic!

i wish there was more information in the rooms. ex. hours of the pool. hours for breakfast.

it was the breakfast for me. ud83eudd70

we love staying here because of the kitchenette, laundry facility and it’s close to everything

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

and separate room and bathroom to a comfy bed and even two types of pillows…not to mention a kitchenette with everything you need

the room was large and came with a little kitchenette.

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

the pool was outdoor and it was wintertime, but we don't have small kids so it didn't matter to us

i liked that i wasn't charged a pet fee for each and every night i stayed there

breakfast wasnt the best but hey its complimentary.

breakfast was good, gym was good

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

the gym was fantastic and super fun for basketball, volleyball and just taking a ball around

there's a mini court to play sports next to the gym room

the breakfast could have been better.

that there was a little gaming area for the kids, the staff that was on that night took the time to play a game of foosball with my son

breakfast was wonderful and it ran longer hours than most hotels so that guest can sleep in, check

easy use of the wifi and tv

variety of pillows to meet your comfort needs, lots of space to put your stuff away, strong wifi

curtains didn't close completely so room was bright all night. wifi was very spotty.

wifi was not secure and soundproofing could have been better but noise was not disruptive in our

we were able to have a late check out and

beautiful room, great kitchenette, clean and comfortable.

the rooms are great (spacious, nice kitchen) and clean. free hot breakfast was decent.

the rooms were clean, breakfast was good and the front desk people were great

breakfast buffet was outstanding

the complimentary breakfast was great with lots of options & there's plenty of seating

the breakfast provided in the morning was better than expected

the rooms are clean and comfortable, the beds are soft and warm, the breakfast choices satisfy our different interests and tastes

restaurant on site, breakfast, shopping plaza across street with more food options; mattress is amazing super

love the woman who takes care of the breakfast buffet

great restaurant and bar attached to the inn.

courteous staff; clean rooms, hot breakfast, easy wifi

they also provide pretty decent breakfast buffet

wonderful breakfasts

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

lots of room to park boat

spa tub was amazing

i absolutely loved the spa tub and the room had everything we needed

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

no breakfast but was very nice. loved the spa tub.

was the breakfast the best ever

bar, restaurant and breakfast bar

the location, breakfast and facilities

horrific near the laundry room and gym

had a gym and a pool

it is very near the highway and has gym, laundry, ice machines

beds were comfortable. staff was really nice. checking in was quick. breakfast was good.

the breakfast in a bag was very well done

it is very near the highway and has gym, laundry, ice machines

staff, lots of place to park our truck and trailer, quiet surroundings

clean staff very friendly . liked pool and utilized fitness center

the staff, breakfast and pool

pool was nice

breakfast buffet had a huge selection for everyone, even the kids enjoyed it

clean, bed very comfortable, staff very friendly. excellent breakfast!

i loved the kitchen in my room. the pool was a lot of fun for the whole family.

we come on kids winter break every year they love the pool , we like the free

my kids did enjoy the french toast sticks

5 hours just bought milk and groceries for our suite because i was traveling with two kids (9 year old and 5 month old) for a very important drs appointment and i ended up spending an

they close the pool first thing in the morning so the kids can’t swim before they leave

pool and hot tub were quite dirty & in need of cleaning

super hot on first floor and in pool room. you can hardly breathe it’s so hot

love the pool and how clean the hallways was..

clean, indoor pool, breakfast.

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

the breakfast was good and staff at this facility were very friendly and helpful.

clean rooms. nice staff. nice breakfast set up in the morning. nice pool.

bigger coffee cups at breakfast

so comfortable, the shower head was amazing (had great pressure), and i loved that i got a good breakfast before work

clean and comfortable. good breakfast.

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

our hosts were amazing, breakfast delicious(5*

the breakfast was delicious and the hosts were friendly and warm, i highly recommend this b

they made breakfast for us and it was one of the best breakfasts i

the breakfast was amazing

room was great and the breakfast as well

i had requested early check in and the basic rooms were not yet ready

a better choice for breakfast such as waffles and fluffy scramble eggs fruit cup bananas

was amazing, rooms looked and smelled clean, very close to gas stations, food, tackle shops, laundry mat,

the dryer in the laundry did not dry our clothes

good size room and bed. laundry only $1.25.

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

breakfast was phenomenal but baked goods would havbe been fantastic

like to have had some more breakfast options

really isn't a bed and breakfast as breakfast was not served

the bar in the pub at the sherwood inn, which is next door and same owner as hannum house, is small,

spa is close to rooms - was nice to spend time together and not have to worry about anything

the service...the website said you had a pool...when it was just a hot tub!

was fabulous and the spa an added treat

a pool

no room service for a late night snack.

i was disappointed that the pool was not available.

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

old school charm of fingerlake motels. love the pool!

we were in the middle of a heat wave and the pool was empty and not available

they had a pretty heated pool