very hard-working staff, and kind. pretty hotel, super nice breakfast, very comfy bedsheets!

kristina was amazing and my kids absolutely adored her

2 bedroom suites are great size with a full kitchen front desk is very professional and makes you feel welcome on arrival location to destiny

beautiful suite with a spacious and really beautiful full-size kitchen

employee arranged a late check out for me which was extremely helpful and much appreciated

the breakfast was really good.

bar and restaurant on site was helpful

was clean and definitely met my expectations; however, could offer more options for breakfast

hotels provide free breakfast now, this hotel did not

right off the highway, good hot breakfast, plenty of parking

wifi was a bit weak

whoever manages the property is doing a great job, as everything in room works and wifi didn t drop once

the wifi was very weak the further the room was away from the office

wifi seemed to cut out frequently.

nice staff, clean, and lots of amenities like microwave, fridge, iron, hair dryer and free secure wifi

there was free wifi (eventhough the boling app was saying the opposite) and the wifi was fast no lag (+)clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at the lobby

free breakfast was excellent

no shades trees around for parking

staff was great we have 4 kids ranging from 6 down to two, the two year olds are twins and the one evening the one was crying

kids running around late at night, couldn't sleep

they made me feel at home thank you for the breakfast,airport shuttle and the flexibility in checking

very convenient for location. great value. good breakfast. beds comfortable.

breakfast bar was awesome! loved the waffles

bigger breakfast

the free shuttle and long term parking.

late check out

r playing a game, eating, setting out medicine), would have liked a 2nd chair in the room (the kids fight over the 1 chair), and there was not a working fan in the bathroom

very clean, good breakfast

the lobby has coloring and games for kids

breakfast or shuttle due to pandemic

shuttle was rarely available

everything was just great. the breakfast was really good.

breakfast bar was not very well stocked when we went down for breakfast

a cheer competition was that weekend and adults could not use the pool or jacuzzi due to young kids occupying it the hold

the pool was clean and my kids loved it

the free breakfast was way more than i expected

clean, modern, very comfy beds, great breakfast

super friendly staff. good breakfast.

amazing servive, great location, clean, comfortable beds, great breakfast .

the breakfast was wonderful

not too bad for a 2 star! i got to do my laundry!

offer a shuttle for free directly from the airport when you get in

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

so convenient to the syracuse airport and the shuttle made it perfect

we love staying here because of the kitchenette, laundry facility and it’s close to everything

quiet and close to the airport with shuttle service.

staff were very nice ' from lady at front desk to housekeeping to shuttle staff all very

liked the convience of the airport shuttle and leaving car there and it was close to getting something to eat and everyone was very

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

good and delicious breakfast. good location and clean.

very clean . great breakfast, super staff

close to airport with a shuttle!

hot breakfast with excellent variety of foods

shuttle driver was excellent

breakfast was great, the restaurant downstairs was great

the breakfast was best i've ever had at a hotel

not many room comes without the basic bar fridge, microwave and coffee maker

bar at the onsite restaurant daniella's is always fantastic

did not like that the front desk worker told me the fitness room lock was malfunctioning and i could not use it, when the night before i was directed

pool table. place looked great. room beds and pillows very comfortable.

location was great. clean. friendly staff. having laundry was nice.

there's a gym, pool, bar, light

very dog friendly hotel. pool and gym are nice.

nice for kids to be able to go walk down by the water

courteous staff; clean rooms, hot breakfast, easy wifi

clean comfortable beds room service every day with new towels

no hot breakfast

great hotel. very nice people, breakfast was awesome. location strange but hotel great

they also provide pretty decent breakfast buffet

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice, fridge, and micro-wave

clean. good customer service. easy to find off rt 81. fantastic breakfast

breakfast included, laundry facilities, large comfy room

asked the milk for coffee they locked the fridge and nothing was on the breakfast only cold coffee and few danish

bar was out of milk

didn't have breakfast, but it smelled awesome!!

but there is a restaurant and bar on site

the machines in the gym did not work, the tv was difficult to use, the room was extremely dim.

outdoor pool breakfast bar

no wifi provided paid was extremely slow and very annoying.

the wifi on my phone only worked in the lobby

no wifi provided paid was extremely slow and very annoying.

breakfast was okay, it would have been nice to see scrambled eggs, bacon strips, sausage patties,

pool was ok for a short cooling

the pool was great for the kids, location to our event was great

onsite pool is a bonus

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

went to irish bar across the street

the kids really enjoyed the science museum

no breakfast but was very nice. loved the spa tub.

are always clean, we’ve stayed in the spa room twice now and it’s been great everytime

i love the spa tub

spa tub was fantastic. very quiet for the area! staff was excellent! room was clean.

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

to get outlets turned on (loose connections caused by the bed bumping up against the outlet), the fitness center is apparently closed indefinitely, there were no hot breakfast options provided, and

that breakfast included eggs and sausage as well as typical continental breakfast items

it was great for my kids

the breakfast was nice, it was quiet for a downtown hotel. very close to what we wanted to see.

smell of marijuana all night, staff has been informed could not find source. loud kids.

never heard of a hotel where wifi is not free

you have to pay for wifi in room

the noise and no free wifi.

wifi worked fine

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

nice,clean,comfortable room... nice gym...nice breakfast and free parking...

there was not breakfast but i was aware of that from the beginning

no product in the laundry room to do

they should add breakfast to the place or maybe a restaurant and bar!

they have coffee downstairs and they started serving breakfast which is really nice

also have a great restaurant and bar in the lobby

and the rest of our stay was great i’m assuming the sixth floors where they put all the college kids and that’s why it smells like weed

is not so easy to get hold of the airport shuttle, which is often not available

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room was dirty

i had one request that heat be turned on because we were getting in late and did not want our kids to be cold for bed

early check in and later check out than most places

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with us this time, it would be a great place to stop for the night with them in

this place also includes a gym, laundry facilities and free breakfast

breakfest was good room was clean perfect for 2 adults 2 kids

it is very near the highway and has gym, laundry, ice machines

this place also includes a gym, laundry facilities and free breakfast

breakfast

breakfast was basic - fresh fruit and yoghurt would have been nice

breakfast was only two hrs from 7 to 9

improvemant of breakfast is needed

could of had a better breakfast station.

breakfast parking gym the bed was very comfortable

necessarily a negative, but just take note that there is no bar or restaurant at this

large room, very quiet, bar and breakfast available. rooms bright and well appointed

breakfast bar with nice selection of food

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

very clean and pleasant staff. excellent breakfast

longer breakfast hours please

this as a quick stop for the kids to sleep the night

we were there, which wouldn’t have been great for the next guest as i was unable to keep my kids off the sheets and so it wasn’t clean by the time we left (and i doubt it got changed again

there could have been more staff handling the front desk and the breakfast area.

i was able to get a early check in so i could get to school and work on time

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

comfy bed. having the kitchenette. 1st floor room available. location.

i also enjoyed use of the fitness center

wonderful outdoor courtyard, full kitchen was a huge plus

we chose a residence inn because it was a bigger space and had a kitchen

liked the room, nicely appointed, nothing lavish but, spacious with a small kitchen, nice size bathroom, and a nice work area and dinner

privacy,free laundry

having free laundry and a kitchenette in the room

liked the two king rooms with a kitchen and living room at a very reasonable cost

having free laundry and a kitchenette in the room

clean, nice room. pool and fitness room were appreciated.

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed for the day

the location and pool.

the pool and hot tub were nice for our kids.

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center was very old and also

the breakfast was very good and the bed was very comfortable.

breakfast was much better than expected too

machine was broken for breakfast

breakfast was great

the breakfast was excellent. we enjoyed it.

equipment was missing from the fitness room

comfortable bed, fitness center.

the pool is old and bit rundown. the fitness center is dumpy.

was good until we wanted to give our kids a bath

great location and good breakfast

cleanliness, upgraded newness of the room, friendly staff, no pet fee (my dog travels with me), rate compared to other hotels/motels

kids u supervised running around

they can'ttake responsibility and fix the issue when they have kids pulling fire alarms 2 times in one day and refused to give me a free night over it that's

place is very old and i did not feel safe staying here with my kids

the late check out

excellent breakfast, clean quiet rooms, and bathroom clean. good quality for the price.

the breakfast was a little lacking in items

breakfast ran out of cream cheese and there could have been some fruit, muffins and maybe oatmeal

do wish the hotel offered something for breakfast if even just oatmeal, muffins, fruit, even coffee all day like some hotel would be great

breakfast could be better, very skimpy

full kitchen. nice room. great rate

wish the breakfast was more substantial, even the addition of bagels would make a world of difference

it had a kitchen and was very clean

liked the kitchen area the refrigerator was full size

misunderstood the breakfast offer

the free breakfast, happy hour, comfortable beds, spacious room with suite.

love the amenities - food great, bar convenient

the bed was awesome and the breakfast was good

breakfast, fitness room

the room was very clean, the bar with free alcohol drinks from 5:30-7:30pm and snacks was very nice

could have a little better breakfast selection

free breakfast (healthy options) and free coffee/teas in lobby

extremely friendly and helpful staff if you have kids there is plenty for them to do

that they had game areas for kids to play basketball etc.

breakfast was great & the gymnasium was cool

easy use of the wifi and tv

wifi was not secure and soundproofing could have been better but noise was not disruptive in our

variety of pillows to meet your comfort needs, lots of space to put your stuff away, strong wifi

curtains didn't close completely so room was bright all night. wifi was very spotty.

the second morning there was a group of about 25 kids eating

breakfast was terrific

you have great facilities for a family stay with a swimming pool and other amenities and it's close to shopping areas and highways

they accommodated our request for a suite by the pool and the room was quiet

toaster for breakfast should be upgraded too slow not hot enough that's it but all was perfect pool was great

breakfast

pool. breakfast

so close to highway, quiet, comfortable, good breakfast

stay, pool and fitness center very nice and super clean

the pool had lots of kids that weren’t supervised

we enjoyed time in the indoor pool, relaxing in our room, and free breakfast

i had a few un happy kids

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

fresh fruit for breakfast would be a nice touch...

my kids used the pool (no diving as its shallow and small, but clean

breakfast was better than most hotels of this class

except the room kitchen was lacking needed kitchen pots, pans, bowls, spoon, forks

hotel has complimentary breakfast, happy hour (with light meal) and complimentary laundry area

very safe at this location, good options for breakfast, room was very clean, front desk staff very kind and friendly

they had everything from pool to gym etc

no hot chocolate for the kids

loved the mini kitchen setup

clean rooms, we had a kitchenette that came fully stocked with clean dishes and cookware

staff breakfast was great

big ,it was set up nice loved the kitchenette the staff was really friendly , breakfast was nice kids loved the pool

wasn't the cleanest, food from previous visitors left in kitchen sponge and hair in shower drain

the pool had too much clorox my 5 year old twins eyes where really red and it was hurting them they

the breakfast was wonderful & staff was very helpful and friendly!

morning breakfast was excellent with a variety of food choices, hot and cold

super hot on first floor and in pool room. you can hardly breathe it’s so hot

indoor pool--water was warm; great breakfast

the complimentary breakfast was great with lots of options & there's plenty of seating

the pool was a great perk and having a small kitchen

the rooms were clean, breakfast was good and the front desk people were great

modern,clean, pet friendly, noon checkout, and kitchen with plates, silverware, etc

large room with a full kitchen. very comfortable bed convenient location

the breakfast was ok but no complaints

very friendly staff, clean pool.

pool was kinda dirty

pool

clean rooms. nice staff. nice breakfast set up in the morning. nice pool.

laundry facility on the same floor as our room was very convenient

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves in being completely cashless but require

breakfast

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud83dude41

we requested an early check in and was given a noon check in without any problems

pool room was extremely warm

i have celiac so there was not a lot of options on the breakfast bar.

clean staff very friendly . liked pool and utilized fitness center

the kids loved the pool and i enjoyed the exercise

the pool room was a little noisy with other people on it but that is my only complaint.

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

cleanliness, free breakfast, amenities

went swimming in pool with daughter had other guest come in drinking blaring music had to leave

the room was clean and comfortable. the breakfast was excellent with many options!

the pool, the location

breakfast of fresh fruit or cooked to

they made breakfast for us and it was one of the best breakfasts i

fantastic b&b. breakfast was perfect. house is wonderful. room superb.

the breakfast was delicious and the hosts were friendly and warm, i highly recommend this b

the breakfast was amazing

late check out was able to leave at noon. laundry on my floor.

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

the breakfast could be better.

staff while friendly are clearly overworked as they cant monitor the desk because they are in the laundry room doing laundry

laundry room washer leaks and dryer dosent heat up

what they called a breakfast was little mini chocolate chip muffins which i could not have because i'm allergic to

laundry facilities on site

great amenities and a perfect restaurant and bar next door

we didn’t have breakfast there but it’s great that they provided it

pet-friendly hotel with great staff

the fire pit at the bar was really nice to hang out

the rooms are comfortable, the breakfast is fantastic, the staff is great, and the sports bar is a great experience

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

breakfast was phenomenal but baked goods would havbe been fantastic

like to have had some more breakfast options

really isn't a bed and breakfast as breakfast was not served

the bar in the pub at the sherwood inn, which is next door and same owner as hannum house, is small,

spa is close to rooms - was nice to spend time together and not have to worry about anything

the service...the website said you had a pool...when it was just a hot tub!

was fabulous and the spa an added treat

a pool

no room service for a late night snack.

i was disappointed that the pool was not available.

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

old school charm of fingerlake motels. love the pool!

we were in the middle of a heat wave and the pool was empty and not available

they had a pretty heated pool