i was able to eat breakfast in the room which made things easier for me

bed, clean and modern room, small fitness center, and decent breakfast

rooms are well decorated, the bed was comfortable, fitness center was nice

great restaurant and bar attached to the inn.

the fire pit at the bar was really nice to hang out

delicious satisfing breakfast

went swimming in pool with daughter had other guest come in drinking blaring music had to leave

the room was clean and comfortable. the breakfast was excellent with many options!

and bedding *beds were comfortable *employees are extremely helpful and kind *good location *nice breakfast with many choices i can’t say enough positive things about this hotel

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

pool was very small

we were able to get a late check out and the front desk assisted with my questions over the phone

the pool being open but i understand cause of covid

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud83dude41

liked to know my guest (my photographer at my wedding, who has no arms) was able to do an early check in, and i called weeks in advance to do this

the rooms were clean, breakfast was good and the front desk people were great

beautiful room, great kitchenette, clean and comfortable.

heated indoor pool and gym somehow managed to be vacant for us at times we used it (and occupied by 1-2 families whenever

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

large room with a full kitchen. very comfortable bed convenient location

my kids had a ball breakfast that was great the lady

the wifi works fantastic and you can do laundry and use a small gym

the pool was outdoor and it was wintertime, but we don't have small kids so it didn't matter to us

has all the amenities you need; comfortable beds; reasonably priced; 24-hr coffee/tea station; gym; outdoor sitting

large rooms, quiet, free laundry, continental breakfast.

the morning rush at breakfast - so we went elsewhere.

their had to be 18 kids in it and 4 adults

especially when we walked in to find 11 big kids swimming too and could barely get in

breakfast was better than most hotels of this class

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

friendly, professional staff. good breakfast.

breakfast had a wide variety and the staff was amazingly friendly

very clean,great breakfast

me and my family went to the swimming pool and the fitness room and had a lot of fun

gym & pool

free breakfast was great for me and the kids, one less thing to have to think of.

they didn't have information about the pool being closed until further notice.

the pool was heated which is great because its cold in

stay, pool and fitness center very nice and super clean

pool not heated

breakfast was good

the pool was not open and neither was the fitness room

price was great until they added the pet fee that i was not in their online information and i was never informed of this until i saw it

staff was very accommodating with helping us with early check in

having resturant bar in building and swimming if kids wanted to go

breakfast was nice and employees were so kind and calm to everyone and very help ful, rooms and

bed and pillows were comfortable. breakfast was good.

friendly staff, clean rooms, breakfast was so good.

cleanliness, service, friendliness, convenience, breakfast, you name it

my kids and i were bitten by bed bugs.

price of laundry detergent no pool

suite each has a king bed an each room also had their own bathroom there was also a living room kitchen and dining area which i thought was awesome an spacious for my 3 yr old to play an not be

having free laundry and a kitchenette in the room

they offer free laundry and staff was great

the bed and the kitchen

more breakfast items and leave the coffee out all day.

breakfast could be better, very skimpy

i needed a place because of a snow storm and they allowed early check in.

excellent breakfast, clean quiet rooms, and bathroom clean. good quality for the price.

requested an early check in

i wish they offered a milk alternative for breakfast.

the continental breakfast exceeded my expectations

great hot breakfast

breakfast was great

it was very clean room were nice and a awesome breakfast for a hotel

nice there are laundry facilities on site

breakfast could be better but you can cook in the room.

selling coffee packets from vending machines in the laundry room is very tacky.

skimpy on the breakfast

full kitchen. nice room. great rate

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

place is very old and i did not feel safe staying here with my kids

didn't feel safe with our kids at this place

they can'ttake responsibility and fix the issue when they have kids pulling fire alarms 2 times in one day and refused to give me a free night over it that's

like kids pulling fire alarms all hrs

kids u supervised running around

love the amenities - food great, bar convenient

nice hotel. breakfast was good. peaceful room.

none of the amenities were available, ie restaurant, bar etc

the bed was awesome and the breakfast was good

is very friendly, ficility was very clean, breakfast was good, and setting was nice and quite

i was able to get a early check in so i could get to school and work on time

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed for the day

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center was very old and also

liked the pool for the kids, room was clean and comfortable

clean, comfortable, nice pool, great location

the pool and hot tub were nice for our kids.

wonderful outdoor courtyard, full kitchen was a huge plus

comfy bed. having the kitchenette. 1st floor room available. location.

pool not open that’s why i booked

kitchen facilities were good, although we didn't use them

we chose a residence inn because it was a bigger space and had a kitchen

breakfast was only two hrs from 7 to 9

also, no eggs at breakfast, they had coffee, breads, fruits, and waffles (which you can't go wrong with) but not hot

frien_dly. staff. quiet. room. cleaned. daily. value. was. great. breakfast. veey. nice

fridge, lots of towels, good breakfast that included waffles, microwave was clean, very close to all the tracks i went to for

clean nice stay, breakfast - toast, cofee, juice and cornflakes

early check in and later check out than most places

wifi was not secure and soundproofing could have been better but noise was not disruptive in our

variety of pillows to meet your comfort needs, lots of space to put your stuff away, strong wifi

easy use of the wifi and tv

curtains didn't close completely so room was bright all night. wifi was very spotty.

clean, comfortable, safe room. my kids love the breakfast! beds are super comfy.

proximity to syracuse university. also the gym was surprisingly outfitted with equipment.

family fell asleep and college kids burst into the room at 1:30am as they were assigned our room when computers came back up

if you have kids and want to sleep, this is not the place for you

clean comfortable shuttle to airport

smelled like mildew and walking in smell of marijuana didn’t realize college kids lived in the same

great addition with the bar and food

large room, very quiet, bar and breakfast available. rooms bright and well appointed

breakfast parking gym the bed was very comfortable

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

very nice front desk staff as well as the folks working behind the lobby bar very friendly

no coins available with the reception staff to use at the laundry room

they have coffee downstairs and they started serving breakfast which is really nice

gym was closed for no reason, no notice on the website

breakfast gym/fitness center room

nice,clean,comfortable room... nice gym...nice breakfast and free parking...

it was nice that breakfast was included as well

good breakfast and we will definitely stay here again…thank you quality inn

fitness room on site

easy to get to. room was clean, nice. good breakfast. front desk staff very nice.

fitness center was small, but still had two machines that my wife and i could use

the noise and no free wifi.

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

wifi worked fine

never heard of a hotel where wifi is not free

wifi was not very good. actually very slow

large refrigerator, microwave, full tub bath, next to landmark, and the best free continental breakfast i ever had

it was great for my kids

everything was top-notch from the excellent staff to the amazing breakfast spread

great omelette for breakfast. very friendly kind staff. love the historical hotel.

location - close to suny esf & syracuse univ, the dome, armory square, destiny usa mall wonderful breakfast with omlette station staff was welcoming, friendly and helpful private parking lot on

no wifi provided paid was extremely slow and very annoying.

no wifi provided paid was extremely slow and very annoying.

the wifi on my phone only worked in the lobby

great front desk staff and breakfast.

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

pool was

pool was closed ud83dude25

bar was awful

love the pool and gym

good location staff very great the pool absolutely perfect

the layout is gorgeous and the bar, outside lounge area, pool area and main lobby are gorgeous

i didn’t use gym and pool but was next to our room

loved the bed. it was so comfortable. my daughter loved the pool so warm

not like that our room had a connecting wall with the gym and we could hear the banging of the weights being dropped on the floor

there's a gym, pool, bar, light

not too bad for a 2 star! i got to do my laundry!

offer a shuttle for free directly from the airport when you get in

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

so convenient to the syracuse airport and the shuttle made it perfect

heated and well kept indoor pool excellent warm breakfast

location to airport and their 24/7 shuttle service

employee was very friendly and professional extremely quick check in and check out good breakfast comfortable

shuttle driver was excellent

the 24 hour airport shuttle was excellent

airport shuttle service starting at 4am was great

a kitchen for about the same price as a regular hotel is a huge plus

staff was helpful and friendly; comfortable beds; free shuttle to and from airport and affordable long term parking for our car while we are away

the room was large and came with a little kitchenette.

very close to the airport. easy to find. excellent parking. good gym.

the hotel had ample parking, easy check in, check out; although i didnt use the pool, it looked fun

pool and gym are closed during covid-19

breakfast, restaurant, live entertainment, hot tub, pool, and the starbucks machine.

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

don’t offer free breakfast

the breakfast was wonderful

very clean room. really good breakfast.

clean, modern, very comfy beds, great breakfast

breakfast, bed comfortable, quiet & close to a lot of stuff

clean and new looking room. nice breakfast

breakfast was excellent. my kids loved the pancake maker.

breakfast was good

nice updated gym that had a peloton bike, very cool for those of us who like to still get a little workout in

good location near airport with free shuttle

very clean and staff was excellent ..definitely will stay again. breakfast was good

breakfast bar was awesome! loved the waffles

they made me feel at home thank you for the breakfast,airport shuttle and the flexibility in checking

free shuttle to airport

very handy to the airport, appreciate the shuttle

they let me have a late check out

there was free wifi (eventhough the boling app was saying the opposite) and the wifi was fast no lag (+)clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at the lobby

no shades trees around for parking

size room with mini frig & coffee maker, great location to syracuse airport and university, free parking

tub, how ever there was loud music people yelling and what appeared to be drinking while having kids in there site

staff was great we have 4 kids ranging from 6 down to two, the two year olds are twins and the one evening the one was crying

lots of room to park boat

no breakfast but was very nice. loved the spa tub.

the spa tub and it's smoking room

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

are always clean, we’ve stayed in the spa room twice now and it’s been great everytime

wifi was a bit weak

good location and free in-room wifi

the wifi was very weak the further the room was away from the office

nice flat screen tv and strong wifi

room was small but nice, nice tv and wifi; was a good deal with what we paid

kids loved the breakfast in the morning too

we didn't have time to utilize the restaurant, bar or pool, but rooms were nice and clean and front desk staff was friendly and helpful

the bar to restaurant wasn't open (strike

hotels provide free breakfast now, this hotel did not

included a hot breakfast, which is rare these days

very nice (even the cleaning staff and pool attendees) every thing was very clean and my three kids loved it (ages 1,5, and

really liked the full kitchen, the breakfast bar, and the living area

2 bedroom suites are great size with a full kitchen front desk is very professional and makes you feel welcome on arrival location to destiny

employee arranged a late check out for me which was extremely helpful and much appreciated

breakfast

inadequate fitness facility

not many room comes without the basic bar fridge, microwave and coffee maker

nothing. even the breakfast was super good!

breakfast is a great bonus

the breakfast was best i've ever had at a hotel

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags and waste basket bags when requested the manager could be seen doing checks around the

the breakfast was very good

clean staff very friendly . liked pool and utilized fitness center

it was ckean, close to the event we were attending. my grandsons enjoyed the pool.

pool was nice

what breakfast?

breakfast less than non existent

i dont go there for the breakfast but hands down its the worst i have ever seen

re: the breakfast

breakfast options

my kids loved the basketball court

great breakfast

breakfast was great & the gymnasium was cool

no turkey or beef products for breakfast

that there was a little gaming area for the kids, the staff that was on that night took the time to play a game of foosball with my son

courteous staff; clean rooms, hot breakfast, easy wifi

breakfast and laundry.

wonderful breakfasts

gentleman that ran the breakfast in the morning during my stay is absolutely amazing

pool was clean, fitness room clean, hallways, elevator the bedrooms, all very clean

the machines in the gym did not work, the tv was difficult to use, the room was extremely dim.

nice breakfast

horrific near the laundry room and gym

free breakfast was so so

i also really enjoyed the breakfast

this place also includes a gym, laundry facilities and free breakfast

the window didn’t open and we had two little kids who finally fell asleep so we sucked it up

only thing that i didn't like was when we sat down for breakfast and also up in our room there were little wee ants running all over

breakfast room was lovely and the food was good

the continental breakfast was excellent and very tasty

would have liked a better breakfast

a better choice for breakfast such as waffles and fluffy scramble eggs fruit cup bananas

no towels in the room, but the laundry room door was open so got them myself

keeping my belongings in my boat because they have many cameras in the parking area

selected this hotel because they had laundry facilities advertised as we were travelling for days, with our motorcycle and trailer, and

breakfast was fresh with great selections

our kids loved the pool too

we come on kids winter break every year they love the pool , we like the free

breakfast and lack of carts

clean rooms, we had a kitchenette that came fully stocked with clean dishes and cookware

indoor pool--water was warm; great breakfast

clean, indoor pool, breakfast.

great breakfast options

the breakfast was wonderful & staff was very helpful and friendly!

love the pool and how clean the hallways was..

pool was kinda dirty

so comfortable, the shower head was amazing (had great pressure), and i loved that i got a good breakfast before work

breakfast was lack luster.

good price, good breakfast, good service

that the pool wasn't open