the pool wasn't open when we arrived for our stay and also that the choices for the free breakfast was

was clean breakfast was good and right across from the dispensary a lot of restaurants near by casino 5 minutes

staff was very friendly, the pool is perfect for families the communication was wonderful and the breakfast was

and breakfast was far better than the competing hotels

only had one night so didn't have time to enjoy the amenities - pool, gym

there was a laundry center, fitness center and pool

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool at all times

the breakfast was good, there were pancakes and my kids loved it

hot breakfast. nice clean room. helpful staff.

the pool was the best part because our kids had a wonderful time, and the staff was very friendly and attentive

beds were comfortable, kids liked the pool, husband liked the gym and breakfast was nice.

i had a nice time but my kids were disappointed because the pool was closed

pool was nice size and deep. staff was very friendly and accommodating.

all the towels were rather small and very thin—perhaps this reduces the laundry burden and helps the environment—if so then it’s a positive and not a negative

off saying no breakfast that was a snack bag for kids there was no milk no danishes real muffins no orange juice

location, breakfast, very clean, friendly staff.

the breakfast area has a beautiful scenic view of what used to be jam's beach

parking was plentiful, even enough room to park with a trailer

i thought they would have more variety for breakfast but the waffles was amazing!

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

spacious downstairs with a large dining table, couch, and kitchen

my wife paused, my kids slowly laughed and asked,

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

everything was available from hygene to the kitchen supplies

a laundry machine for guest use (not free), the staff was helpful, the included breakfast was nice,

dry clean friendly staff good breakfast

good parking, great laundry

laundry not available, soda machines and ice machines on 3rg floor. not convenient

no breakfast.

cereal was really good, pool was amazing!!

i wish they had indoor pool....

not enough towels and when we asked for more, they gave us one pool towel

pool want open

laundry facilities on premises

laundry that worked properly

big rooms, the pool

laundry facilities, kitchen,

laundry basket if you needed to do laundry

having kitchen facilities was a bonus

hotel was very clean, we liked that there is a bar and pool on the premises

breakfast was delicious and fresh every day

could have been better i tried to get dinner but there was no one at the bar to order my fiance said the pillows were too

we were able to get extra breakfasts, and they were very creative with the breakfast bags!

friendly staff, very clean room, comfortable bed and inviting restaurant and bar area

was no coffee cups for coffee maker, bar was closed, elevators smelled of smoke and worst of al our shower leaked all over the bathroom

lobby, pool, fitness areas are great

we were able to get early check in which we were very grateful for

we had 2 adults and 2 kids

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

pool, late check out time, clean & cozy

breakfast was better than other chains in the same price range have

nice pool

we loved the pool

everyone was friendly and accommodating. parking was a breeze. breakfast was nice.

i liked the spacious room with the kitchenette. pool was great! breakfast was good!

hot breakfast is amazing

no hot breakfast on week days

the breakfast offered a variety of choice

i like the plce its very clean have swimming pool its quite i like thanks

perfect room after a long day of travel. pool for kids.

free breakfast,laundry on premises

was very clean, convenient location, very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a very nice surprise

free breakfast was great, pool and hot tub were awesome.

the gym was great

breakfast was okay . the pool was crazy crowded

we liked the complementary breakfast. we liked the addition of a gym room and a pool.

kids running up and down hall; this went on for hours

pool was closed while we were there, that was a bummer for the kids

then charged it twenty dollars anyway then the toilet constantly ran the supplies were none the kids next door were loud 24/7 n threw legos into my room

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

no breakfast because of covid

fitness room door creaks and equipment is loud

everything was great!! great breakfast!!

fitness center could use a new set of dumbbells

looked the pool. bed was comfortable, bought the pillows they were perfect.

clean, easy freeway access, free breakfast and quiet. staff is really friendly!

very clean. great breakfast and the staff was very friendly.

pool was closed

breakfast was amazing

i like breakfast and room size and the pool.

clean, warm and friendly staff! breakfast was yummy!! my kids enjoyed the pool!

workout room had machines that needed work and the cleaning products at the gym were dried out.

the pool water was freezing. definitely not a heated pool.

when my family and i arrived we were told the pool and the gym were unavailable for use due to renovations

the indoor pool and hot tub were really nice after the workout

the place was very clean and salt water pool was awesome!

breakfast was a mix of cold and hot

the kitchen is extremely handy and the appliances were newer

spacious, pool, bball court

the breakfast was decent

pool area was clean and towels always readily

breakfast was great, i like the pool, awesome jacuzzi

would have liked to have tried out the pool or fitness center but wasn't sure if included

the breakfast was great. there was a wide variety to choose from.

no deposit or pet fee close to multiple stores and restaurants friendly front desk

i liked there was no pet fee for my dogs.

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

the motel has a guest laundry room, with some vending machines

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

red roof is a good value. i really appreciate that they don't charge a pet fee.

no pet fee

it’s quiet, good location, had laundry room

early check in

the location was great. the rooms are very clean. but no breakfast at this time!

nice indoor pool and very nice and accommodating personnel

we enjoyed the gym and pool

hotel is quiet, convenient location, staff very friendly, and the breakfast is excellent

friendly staff. location and convenient stores near by. breakfast was good as well.

the wifi is strong and it's close to the airport

were never given the wifi password

the inn was very nice, staff friendly, bed great, fast wifi, hot water. would stay again.

poor wifi didn t work in my room.

would have liked wifi password

pool was closed :(

ended up having a dark room :( covid had the pool and fitness closed

pictures of pool area

excellent breakfast and front desk staff

pool was perfect for what i was looking for as was the room

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

breakfast and coffee was good and staff was very pleasant

very nice room, easy access. good breakfast, love the waffles.

breakfast as excellent

breakfast was great!

the rooms were spacious, and the hotel had an adequate continental breakfast

good variety of breakfast, kids and adults were satisfied

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

space

kids in a separate (attached) room on the pull out couch with their own tv

wifi was almost non existent

what surprised me is the quality of the wifi which was reliable enough for business phone calls and emails

frig and microwave worked well, wifi was reasonably fast

the wifi is bad and there are areas that smell a lot of cigarettes and other things.

breakfast, clean pool, comfortable bed, and room was pristine

breakfast was good. hotel was clean. pool was perfect

room great for sleeping and nice gym! loved the microwave and refrigerator.

24 hour shuttle, nice room with couch and desk, mini fridge and coffee in room, lovely clean

to bradley with a shuttle to the airport

the breakfast eggs and sausage wasn't good in my opinion. but the waffles were awesome!

offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room

accommodated an early check in which we appreciated

is a great hotel, friendly staff, timely airport shuttle, clean rooms, comfortable beds, great space

i didn't like that breakfast was not served until 630am. i had to catch a 620 am shuttle.

in only one room, so the kids slept in a cold room and the other room temperature was little hot but ok

location to airport was great, help setting up the shuttle was much appreciated

shuttle driver did not ask passengers to wear a mask

to move us to another room and that would have been great but we already had laid down the kids

shuttle service to the airport, provided by a contracted company

very clean. pool was nice. having laundry facilities came in handy.

the pool and hot tub were nice and kept clean

pool was very nice, everything was very clean, friendly, helpful staff, great restaurant on site,

wish restaurant and bar had been open one night during m-th stay.

pool area could be more inviting.

nice and quiet. shuttle was great.

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but neither existed at this hotel

shuttle service to bradley was great with very extended hours

close to the airport, shuttle service, staff was great.

a early check in the second stay, very friendly and helpful

room had a kitchenette and was stocked for easy cleaning

loved that they had a kitchen with everything you need to cook

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

laundry room and gym facility downstairs

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

thanks for fixing the cable of tv, pool is excellent

peaceful, clean, pool ready. easily accessible to other locations.

the property itself was nice. pool was good. next to the airport a lot around you.

by, the staff was okay not very pleased with them but over all everything was great including the pool

pool was close

the room service menu was weak

it would have been great to at least have room

friendly, plush bed and pillows, bar and grill, room service

there wasn't room service but i understand due to covid

no restaurants were open. had room service for dinner and it was great.

the time for the pool

excellent customer service as well as a delicious breakfast buffet

son an i loved the pool it was very clean due to the covid restrictions

we enjoyed the location - and the breakfast and the pool.

and intelligent, actually nutritious breakfast choices — thank you

wish breakfast was available earlier for early flights.

was close to the laundry room so it was always very loud

location to the airport and airport shuttle offered

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed up for work and woke

the lobby, dining room and gym were also neat and clean

and then i heard her in the kitchen with the door open making a comment to another worker about me asking

let the hotel know that we had 6 kids and at 8pm we were being told by the downstairs people to be quiet

the breakfast was scrumptious too

dirty dishes in the sink, pool closed at 9pm, other hotels in the area close at 10pm, broken window in the hallway, broken

also, having doors to separate the room from the living room and kitchen gives guests extra privacy

bag had brown substance on it, wifi was not working, unclear signage in terms of a small breakfast display

they didnt give me any wifi password when i came in

wifi down. no atm no elevator

wifi working would have been great and able to use card to pay for dinner

hotel s wifi wasn t working

wifi worked well

- wifi wasn't working - although several people complain about wifi, the person in the front desk

great location. good wifi. nice restaurant with the hotel as well.

wifi did not work at all!

the wifi was awful so couldn't prove i paid by accessing the site

the pool was chilly but still great, and the hot tub is so awesome i didn't want to leave

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

the airport shuttle was the key for us. the front desk staff were very friendly and helpful.

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

pool, gym, atmosphere.

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which my kids could see and

room- however pool closed for repair, gym closed for repair, elevator out of service

loved the breakfast

clean and plenty of parking! breakfast was great.

possibly from pipes in laundry below room

breakfast very good

wished that the pool was warm enough to actually enjoy swimming in

very clean and quiet breakfast available

didn't bring a bathing suit but if i had we would have used the pool area

great free breakfast, great early check in, great late check out, great tv, great shower.

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i do not recall the drivers name( airport shuttle)however, he deserves an honorable mention as well

1 grab bar in the bathtub is not enough

too much to like - shuttle was unavailable to airport - which is why i booked this location

for 2 hours , water wouldn’t get hot, sheets on one bed were unchanged, right across from the gym

love the full kitchen

space of rooms and the bar and food were good

nice breakfast, clean room

have the bar open all day. provide a wider range of food for lunch and dinner.

we sat at the bar after a long day of tournaments and the bartender and everyone around was just so pleasant and

and the concierge’s let us stay an extra hour for a late check out since we had arrived very late the night before due to snowy & stormy weather

it has so much charm and a bar that dates to 1786

lovely bar too

reasonably priced, including the good tavern food and bar - indoor and out

your bar was closed

walking distance to campus. amazing complimentary breakfast options.

breakfast was adequate and well set up.

breakfast was continental, a little disengenuous to say otherwise.

was pleasant, room was large and clean, lounge with fire place was relaxing, breakfast was excellent

breakfast by the fire

breakfast was decent. more fresh fruit would be nice (maybe i just went too late).

loved the pool, breakfast was amazing and the beds were really comfortable.

the room was clean and the tub was fantastic. it was nice to be able to reserve the pool.

the pool and gym were very clean

staff, breakfast, room

breakfast was amazing

hotel was roomy, breakfast was good, staff were nice .

having a laundry facility

need a better breakfast selection

mon-wed complimentary beer, wine, and dinner. breakfast selection is wonderful

the pool maintenance should've been better

no microwave. no coffee in room or lobby. pool closed down

they were doing work around the pool so we didn't use it.

no coffee available pool closed no place to lounge outdoors

outdoor pool very nice

have to walk outside to get to the pool, which is kind of strange, but not a huge 'deal

love the salt walter heated pool

appreciated the fitness facility

pool was great.

what the kitchen provided

large rooms, comfortable beds, good breakfast, friendly cleaning staff.

my kids loved the pool & snack area

pool was on the smaller side, but my kids had it to themselves both times we went and they loved it (would have loved a hot tub for the

the pool was small and no hot tub.

was comfortable with good tv and ample space full kitchen and dish/drink/silverware convenient location comfortable bed with excellent pillows and a

could hear kids jumping around above my room, while trying to sleep

beds were comfortable and room was clean. pool was very nice. everything was perfect

bed, nice pool & hot tub' although the hot tub was almost too hot, breakfast was great' super location' i would definitely stay there again

staff are professional and kind, the rooms are clean and inviting, the pool was a nice escape to along journey

breakfast is superb

pool is tiny

very clean, quiet and comfortable. reasonable fitness center.

the pool

the swimming pool is very small

also has an indoor pool and fitness

wifi here is always a issue

wifi didn t work at all

wifi was a little weak and hard to pick up in some parts of the room, but that was about all that i

couldn't connect to wifi, tv reception poor

was surprisingly nice, liked the amenities, tv, microwave, fridge, wifi