was excellent service and clean and fit for a comfortable stay. also a great breakfast

space

good variety of breakfast, kids and adults were satisfied

i wish they had a taller toilet seat. when my little kids say it's low.

we had a big group with lots of kids so everyone was very disappointed

were never given the wifi password

trouble with the wifi, a bit far from everything

poor wifi didn t work in my room.

the wifi is strong and it's close to the airport

the wifi didn't work

everything at your fingertips! comfortable, yummy breakfast, kids loved the pool.

convenient to the hartford airport and shuttle service available.

everything at your fingertips! comfortable, yummy breakfast, kids loved the pool.

pool was cold but the kids didn't mind.

hotel was very clean in and out the pool was down the staff was friendly i had 3 kids i felt very welcome the room was cozy bed was amazing i will stay again and recomend my family

shuttle service to the airport, provided by a contracted company

down side was that our shuttle bus driver to the airport was not very friendly and a little cranky

it's next to the office/lobby and you can hear guests waiting for the shuttle at 4 am

nice big room lots of space for the kids

the shuttle was

internet access in the rooms was horrible - low to no signal, wifi name didn t match what s in the info given at check in

the wifi works great

what surprised me is the quality of the wifi which was reliable enough for business phone calls and emails

the wifi was very slow

breakfast could have more options, the wifi didnt work

sofa was not clean and had stains. pool and gym were very small.

the size of the room. the shuttle.

the pool water is cold

is a great hotel, friendly staff, timely airport shuttle, clean rooms, comfortable beds, great space

fault of the hotel, i was woken up very early by some folks in the next room with lots of small kids and a tv with the volume turned way up

really liked that all the suits had a kitchen and that laundry was available at no extra charge

thank you for free laundry machines

airport shuttle roundtrip with added bonus of wake up call! thank you!

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

with a free shuttle from the airport

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but neither existed at this hotel

no fitness room, but it was alright for the

shuttle service to bradley was great with very extended hours

the fitness room didn’t have a treadmill (as shown in the photos online), so i had to run in the rain

the breakfast was served for 6 hours

great service, clean and very comfortable room, clean and nice pool and great price!

the pool

by, the staff was okay not very pleased with them but over all everything was great including the pool

the property itself was nice. pool was good. next to the airport a lot around you.

pool is great

clean neat rooms, friendly staff and breakfast was decent

friendly staff. spacious rooms. good wifi signal. great breakfast choices.

wish i could have stayed for breakfast but i had an early morning flight

the breakfast and the pool were great.

and intelligent, actually nutritious breakfast choices — thank you

my room was spacious . my bed was super comfy . i liked the kitchen area.

room with kitchen

breakfast selection

it had an accessible pool and is very close to the airport and food

complementary breakfast was great

there was a wide variety of food for breakfast

the lobby is clean the gymnasium was fantastic the room was 80% clean

we made arrangements for an early shuttle to the airport, and a wake up call

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed up for work and woke

the gym was good.

wifi working would have been great and able to use card to pay for dinner

they didnt give me any wifi password when i came in

liked that they had free wifi and an indoor pool but the paint was peeling from the ceiling inside the room with the pool,

hotel s wifi wasn t working

the only thing they didn't have was wifi as it was down sooo i couldn't use my laptop to do school work for my 2 day stay which was

wifi not working in room

wifi free

wifi did not work at all!

wifi worked well

the wifi was awful so couldn't prove i paid by accessing the site

friendly, plush bed and pillows, bar and grill, room service

only the bar area open for meals which were not great..disappointed

very happy restaurant and bar was open

i enjoyed how pleasant room service was and enjoyed the shuttle

the early morning room service delivery man is excellent.

the shuttle driver was wonderful

beautiful seating at breakfast and generous availability of breakfast selections

not much. next to a bbq place i guess. good gym and pool

was not feeling well, and did not have breakfast

also, maybe add a shuttle to the hartford amtrak station

red roof is a good value. i really appreciate that they don't charge a pet fee.

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

early check in

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

no pet fee

no deposit or pet fee close to multiple stores and restaurants friendly front desk

i liked there was no pet fee for my dogs.

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

the motel has a guest laundry room, with some vending machines

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

me in and suggested dropping my rental car so they could return me to the hotel for the night and shuttle me to the airport in the morning

front desk clerk laundry shuttle

i appreciated shuttle to and from the hotel

i loved the laundry facility as

have the bar open all day. provide a wider range of food for lunch and dinner.

the pool sign up and the price of the rooms

the bar could be open later. a couple of waffel machines would be a nice touch to the breakfast!

complimentary breakfast

thrilled with the complimentary breakfast buffet, but other than that i was very happy with my 5 day stay

i loved the pool , the complimentary breakfast and the room

the pool area was great the kids had fun swimming and i was able to relax

pool and gym were fine - gym would be better with all-in-one machine or smith machine but dumbbells and

restaurant staff were great. my kids loved the pool

i enjoyed the pool, and free breakfast, plus the staff were very patient and considerate.

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

need a better breakfast selection

having a laundry facility

the breakfast was different everyday which was so nice

coffee was just ok and the photos didn't make me aware at the time i had a full kitchen i thought it was just a bed couch and bathroom until i

well appointed rooms. good breakfast

everything was clean the rooms were nice and presentable pool was great for small kids.

nice location. great pool.

beautifully done. great breakfast. nice pool indoor.

staff were so nice and the breakfast was very good

should have some paper towels or hand towels in the kitchen

my wife paused, my kids slowly laughed and asked,

everything was available from hygene to the kitchen supplies

it was nice having a full size table for meals and kids’ homework, too

spacious downstairs with a large dining table, couch, and kitchen

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

use the pool or hot tub because there was too many kids in it

easy check in, pool was warm and clean, facility was very clean,

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

indoor pool, coffee in room, nice size bathroom.

very comfortable bed, the best i have had. very helpful friendly bar staff.

no pool or hot tub access

the front desk staff were great. nice breakfast.

was terrible too many room parties like 10 kids in hallway in front of my bedroom door

was about 30 minutes from my venue but i didn't mind much because the room and breakfast were fabulous

the hotel is clean and well appointed, the complimentary breakfast is good also.

only complaint is that the pool was closed

staff was friendly. great pool and breakfast options

of a good hotel are covered , perfectly clean , new , staff super friendly , location x 3 , breakfast , fully recommended

pool hours

full kitchen with a regular sized refrigerator (you can freeze your

a staff member went to the breakfast area and hoarded all the sausage just before breakfast ended

they have a great set up for usage of pool and fitness center

breakfast was very nice.

specifically for pool and hot tub for kids, but was not open due to lighting issues

the pool was great

the gym was very nice and the breakfast was good

brightness comfortable access to things like computer gym laundry breakfast quit no

great variety to choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and the kids enjoyed it

and breakfast was far better than the competing hotels

breakfast was amazing

the water at the gym taste bad.

friendly staff, decent breakfast, clean and comfortable

nice room, pet friendly at a reasonable fee, great area to walk the dog, substantial breakfast!!

very clean, great breakfast, staff very helpful

room size was great. had an on site gym, comp breakfast.

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces should not be so high with false

we asked for early check in and a later check out, she was gracious and accomdation

kids loved the pool

breakfast was a nice surprise including a variety of hot and cold options

bonus was the free breakfast which they class as continental yet you had the choice of omelettes, sausages, pancakes

hot breakfast. nice clean room. helpful staff.

beds were comfortable, kids liked the pool, husband liked the gym and breakfast was nice.

pet fee is only $20. my kids love the indoor pool.

in the bedroom couldn’t sleep well gym room water was broken left a black zipper shirt there late at night and never find it

the bonus for us was the coin operated guest laundry which made travelling easier

good options in gym. clean. good staff. quick elevators.

of the main reasons we booked this hotel was being had a kitchen

room was very large and the kitchen was very useful with a hob, microwave, toaster, fridge and plates/pans/cutlery etc

fitness room and pool are new and nice

hotel had great rooms and a kitchen very spacious

bedroom suite was excellent and the kitchen was so beautifully unexpected

eggs at breakfast.

staff, breakfast

dry clean friendly staff good breakfast

good parking, great laundry

no breakfast.

had the studio with a connecting door to an entire room the size of a hotel room with a kitchen, dining for two, sofa, chair, coffee table and tv

breakfast was great, fitness center is nice but a few things were broken on the cycling machine.

the bed was comfortable and the breakfast was fantastic

location was nice and the jamaican lady who worked in the kitchen was a sweet heart

dust on top of fountain drink machine that is used during breakfast

pool was looking very nasty and was closed

laundry facilities on premises

cereal was really good, pool was amazing!!

pool was not open and just toast and a coffee for breakfast

pool want open

the convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those staying multiple nights

great breakfast buffet offerings

no breakfast because of covid

only thing that went wrong was breakfast every thing was lukewarm and only one staff person working that day

no dining other than breakfast

spacious room with kitchen area, pool in basement, clean, quiet and comfortable

the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry

great free laundry facilities.

i had everything i could possibly need in the kitchen area

laundry didn't work and messed up my day.

the selections of breakfast foods was outstanding more than i would exspect

the hotel actually has a breakfast folks might recognise from the good old pre-covid days

delicious hot breakfast, beautiful view of state capital.

clean, good. clean. breakfast options great

staff vey pleasant breakfast was very fresh

dirty. bad smells. over priced. bad wifi.

ee) not told on check-in the wifi password or that room refresh only done upon

good location downtown. nice design and good bed. good wifi.

restaurant or bar really poor continental breakfast

quirky but nice room was spacious with a kitchenette and a sofa, and had a small snack offering in the room which we used as we were

pricing and the king sized bed are wonderful access to the downtown area is confident in door gym and swimming breakfast is always fresh and fulfilling

bed, good ac, breakfast and pedestrian bridge to park where dragon boat festival was held

breakfast was good

very clean, love the indoor pool.

the pool wasn’t tiny so the kids loved that

the gym and pool facilities were also very nice and clean

location was good for new years activities. pool was great for the kids. room was comfortable.

it has swimming pool and little gym

staff were great and the restaurant and bar were amazing

l bar in lobby was great

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

- pool is more of a kiddie splash pool , not meant for swimming - paid breakfast

it seemed to have a nice fitness room. i didn't use it though.

lobby, pool, fitness areas are great

the pool the room... breakfast on the go was great!!! i was always in the go

inside pool.

breakfast could have ben better

pool

i booked mainly for the outdoor pool which was very nice and was open until 9pm

the gym was great

the gym was underwhelming

3rd floor company that staying there had kids running, jumping & banging on the walls very late

pool is seasonal idk if that was clear.

the pool is seasonal, so we weren't able to use it in the fall or winter season.

the room was clean and the breakfast was ud83dudc4d

much chlorine in the pool'maybe a protocol during covid, but we didn't stay in the pool as long as we hoped because our

we didn’t take advantage of the breakfast but it smelled delicious and was well attended by other guests

pool was great breakfast was yummy and the room comfy

breakfast was great

great pool

decent breakfast and nice lounge areas, pool and fire pit

there was nothing left for breakfast when we went down

the pool was just the right temperature, and size to allow multiple families to use it at once

clean, warm and friendly staff! breakfast was yummy!! my kids enjoyed the pool!

large, clean suite with full kitchen

good wifi

the wifi was terrible no breakfast like was it said

the only problem we had was that the wifi was very weak and pretty much useless.

rooms with uncomfortable beds, was told there was no wifi

service fee- staff said that it paid for wifi and breakfast

the gym was closed and the breakfast bar was meh.

room service food came barely warm

staff was amazing, hotel was stunning, their breakfast was out of this world…the attention to detail is unmatched

location, breakfast, room

there was more spa availability, wasn t able to get to it this time but hopefully next time

i like the fact that they had a outside pool and an inside whirlpool and breakfast was included in the price too

they will provide food facility in future for the guest and they need to put a small sing for the breakfast timings 1 more thing that keep some drinking water in the

didn't know pool was out of order

the pool and whirlpool tub were very nice and relaxing

comfy beds, good gym

staff, very comfortable bed- clean, spacious room- great breakfast- perfect location right off turnpike

pool too chilly

my family loved the gym and the pool

the indoor pool and breakfast area were very nice

breakfast was quite tasty as well

love the quietness the smell of clean bed was comfortable and breakfast was great

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

very nice room, easy access. good breakfast, love the waffles.

it was very clean , receptionist was excellent, free breakfast was great

breakfast was awesome

has a pool, basketball for my boys and a grill with fire pit to relax with my fam

great breakfast. helpful staff

full kitchen was exceptional

no salt or pepper in the kitchen

they need more tables by the pool

the pool closes at 10 but by the time we got there and settled in it was closed.

the pool is nice

we had a great server at the bar who was on his first shift ever

there was ample parking and it was conveniently accessible to the hotel's entrances

veseat), safe and secure parking and neighborhood .

there was a lot of food choices in the area and was pretty close to the mgm casino.

no breakfast

i absolutely loved it and the free breakfast was great, i

the breakfast area has a beautiful scenic view of what used to be jam's beach

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

clean room, friendly staff, nice swimming pool and a variety of nearby places to eat, best part was the tv channels that were available at no

the amenities- fitness gym and indoor pool

clean, easy freeway access, free breakfast and quiet. staff is really friendly!

the breakfast had so many options and we loved that it wasnt over until 10

the gym is great

was clean smell the clean me and my family enjoy it and furbaby dog they even had breakfast in bags that was

the breakfast was good i thought everything was satisfactory

location, near shopping stores and restaurants. good breakfast

location, continental breakfast was excellent, room was very nice

fitness room door creaks and equipment is loud

pool was closed

breakfast was good.

very nice selection for breakfast. our room was clean, comfortable and quiet.

hotel is quiet, convenient location, staff very friendly, and the breakfast is excellent

we enjoyed the gym and pool

had dents an the over head light was crack an pulled all the way out just wasn’t happy my kids an i cleaned up it was my daughter bday i did call down to front desk an they said they will

breakfast ended too early. most hotels are 10 not 9 am.

breakfast selection: imma diabetic and the only choice was yogurt

the fitness room. the kitchen in the room. the size of the room.

breakfast was good but wish they also offered bacon and extended hours to 10 am.

pool area was clean and towels always readily

the breakfast was decent

great staff, wonderful room and very good breakfast.

breakfast was okay

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

the breakfast was ok but could have been a little better especially the eggs.

the pool was a great size for the kids

the set up of rooms with convenience and comfort of a kitchen, living area, bedroom and

and kitchen staff

great breakfast and gathering area.

no hot breakfast on week days

dont like the idea thatthey dont have coffee even after breakfast because most big hotels offered this one for

easily accessible from highway. free breakfast and pool was enjoyable

i had to leave early and breakfast person was accommodating.

i liked the spacious room with the kitchenette. pool was great! breakfast was good!

the gym and pool are out of order

pool and gym were closed

breakfast was very limited

breakfast was fine location was also fine

gym

- wifi a little weak in some parts of my room (suite) (-)wifi very slow and tough to get connected to. (+) wifi worked just fine (-) wifi was very slow (-) wifi was poor in both rooms i stayed in, can't recommend for work (-) i had very spotty wifi connection and the tv did not work (-)wifi service was a nightmare (+) wifi access was good (-) no wifi the last night (-) barely getting any signal of wifi

starting with an early check in, the staff did everything they could to make our stay special for a family wedding

gym was small, but nice enough for all the basics we needed

everything was clean, good shower, huge comfortable bed, parking, helpful staff

good little gym, fridge to share.