the wifi didn't work

the wifi is strong and it's close to the airport

the inn was very nice, staff friendly, bed great, fast wifi, hot water. would stay again.

poor wifi didn t work in my room.

would have liked wifi password

downside to the continental breakfast was that if you went the last hour that it was served, there was not much left and the

kids in a separate (attached) room on the pull out couch with their own tv

good variety of breakfast, kids and adults were satisfied

my kids were

also, breakfast was nice, staff constantly cleaned the dining room after guests

no pet fee

red roof is a good value. i really appreciate that they don't charge a pet fee.

early check in

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

i liked there was no pet fee for my dogs.

the motel has a guest laundry room, with some vending machines

no deposit or pet fee close to multiple stores and restaurants friendly front desk

the wifi works great

wifi was almost non existent

frig and microwave worked well, wifi was reasonably fast

the wifi was really weak and slow in the room

plentiful breakfast buffet

quiet, breakfast was great! thank you hotel employee!

24 hour shuttle, nice room with couch and desk, mini fridge and coffee in room, lovely clean

breakfast was good. a good amount of choices.

i booked the hotel for 3 nights just to have the kids go to a pool and when i checked in was when i found out that it was closed

shuttle service to the airport, provided by a contracted company

to move us to another room and that would have been great but we already had laid down the kids

it's next to the office/lobby and you can hear guests waiting for the shuttle at 4 am

location to airport was great, help setting up the shuttle was much appreciated

flashy but clean, quiet, close, free shuttle and wifi

offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room

i didn't like that breakfast was not served until 630am. i had to catch a 620 am shuttle.

breakfast was adequate. staff was exceptional!

all of the staff was extra friendly, also friendly w the kids

sofa was not clean and had stains. pool and gym were very small.

full kitchen

the airport shuttle started at this hotel so was guaranteed a seat/pickup

room was comfortable for 3 adults. loved the airport shuttle. on time and very friendly.

the gym was small but had everything we needed, the laundry room is attached to the gym and free

wish we had time to check out the pool and gym, both looked great

close to the airport, shuttle service, staff was great.

the breakfast was served for 6 hours

the breakfast. no bananas.

i love the breakfast selection.

front desk staff fantastic. also, shuttle driver right on, friendly and organized.

bag had brown substance on it, wifi was not working, unclear signage in terms of a small breakfast display

for the breakfast i would add fruits and veggies . the wifi wasn t working.

wifi down. no atm no elevator

liked that they had free wifi and an indoor pool but the paint was peeling from the ceiling inside the room with the pool,

they didnt give me any wifi password when i came in

outdoor pool was a bonus but we unfortunately did not have time to try it out

the property itself was nice. pool was good. next to the airport a lot around you.

the pool

great service, clean and very comfortable room, clean and nice pool and great price!

peaceful, clean, pool ready. easily accessible to other locations.

were thin; could hear dogs and kids nearby

restaurant staff were great. my kids loved the pool

the pool area was great the kids had fun swimming and i was able to relax

perfect place to sleep when you have a flight at bdl. clean and quiet and great breakfast!

had a very good and simple dinner about $15 per person in addition to the excellent free breakfast

the breakfast and the pool were great.

friendly staff. spacious rooms. good wifi signal. great breakfast choices.

the time for the pool

excellent breakfast, very comfortable beds.

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

complementary breakfast was great

are in separate buildings so walking to the lobby/breakfast area could be a problem in bad weather

yes, the breakfast

awesome breakfast

room size along with amenities pool,grill

the shuttle to airport

there was a wide variety of food for breakfast

my flight came in early and the hotel accommodated me with early check in!

keys malfunctioned daily . bathroom exhaust very loud . breakfast poor . tv in gym not working

the breakfast options were adequate. on-site laundry was a plus.

great location. good wifi. nice restaurant with the hotel as well.

wifi not working in room

wifi did not work at all!

the wifi was awful so couldn't prove i paid by accessing the site

wifi worked well

the room service menu was weak

friendly, plush bed and pillows, bar and grill, room service

no room service

atmosphere depressing in bar and food poor

there wasn't room service but i understand due to covid

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

the pool was chilly but still great, and the hot tub is so awesome i didn't want to leave

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

beautiful seating at breakfast and generous availability of breakfast selections

shuttle driver 10/14 was exceptionally friendly and helpful with suggestions of where to eat

for 2 hours , water wouldn’t get hot, sheets on one bed were unchanged, right across from the gym

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

pool, no staff for the bar and restaurant for the fourth, one night the man at the front desk seemed more into his phone

i appreciated shuttle to and from the hotel

clean, gym was ok

the family really enjoyed the fire table/bar out back

the room was exceptional, bar was great & breakfast was nice.

room, clean, breakfast, staff

all the amenities were very nice: pool area, bar, fire pit

thrilled with the complimentary breakfast buffet, but other than that i was very happy with my 5 day stay

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

need a better breakfast selection

having a laundry facility

the breakfast was different everyday which was so nice

coffee was just ok and the photos didn't make me aware at the time i had a full kitchen i thought it was just a bed couch and bathroom until i

brightness comfortable access to things like computer gym laundry breakfast quit no

have offered a shuttle service to/from the new mgm springfield casino

the pool wasn't open when we arrived for our stay and also that the choices for the free breakfast was

breakfast was amazing

wonderful breakfast and staff was

spacious downstairs with a large dining table, couch, and kitchen

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

my wife paused, my kids slowly laughed and asked,

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

should have some paper towels or hand towels in the kitchen

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

in the morning, good coffee and an ok breakfast

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool at all times

the moms and the kids went to the dr

the hotel was clean, staff was friendly and the breakfast was good.

there was a laundry center, fitness center and pool

fact that the pool is not open longer than 9pm and the gym is not a all nighter

had drinks at night at the bar and the bartender kim was supper friendly and made you feel very comfortable

awesome gym, great pool and good breakfast that was included in the price

all the towels were rather small and very thin—perhaps this reduces the laundry burden and helps the environment—if so then it’s a positive and not a negative

amenity’s very comfortable great staff i was able to do laundry while my son swam in the huge pool, then we played arcade games and had snacks from the

pool and gym open

extremely relaxing bed amazing pool stunning loved it

nice location. great pool.

the pool had a little too much chlorine.

right beside the bed, the bed was comfortable not to soft nor to hard, my 16 year old enjoyed the gym open 24 hours

very comfortable bed, the best i have had. very helpful friendly bar staff.

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

the location and friendless and the pool area

pool

indoor pool, coffee in room, nice size bathroom.

breakfasts were delicious the outdoor pool was fun for our kids

the pool area had some litter

hotel is not in a good location and they kept the pool closed when the kids wanted to swim.

we stayed with three kids and we were only able to get 1

suite allowed for 2 separate bedrooms. full kitchen was nice.

pool, basketball court, free delicious breakfast, stove, microwave, dishes for me to use and a

extremely clean, nice room. the kitchen was great for cooking.

when we went down for breakfast, we had the option of carrying our food back to our room with trays that were provided

of a good hotel are covered , perfectly clean , new , staff super friendly , location x 3 , breakfast , fully recommended

the mini kitchen was nicely stocked with items needed to reheat and serve meals

they have a great set up for usage of pool and fitness center

my grandsons loved the pool

the pool was great

staff was very helpful and accommodating. very family friendly. pool facility was great.

the pool, beds, pillows, breaksfast, staff on the desk.... everything was clean!!

they tried to tell us breakfast closed 30 minutes before the posted time.

room size was great. had an on site gym, comp breakfast.

breakfast. gym coffee in room pleasant staft

room size was great. had an on site gym, comp breakfast.

the hotel is clean and safe, nice gym and good value for what you pay

the lady in the breakfast room kept that area immaculate

nice inside wonderful breakfast had a gym

dry clean friendly staff good breakfast

clean comfy room / bed and a fine free breakfast.

quick check-in; complimentary toiletries and breakfast; all fine; nice to have option of gym; friendly staff; good to have fridge, freezer and microwave in the

clean pleasant room pool was very well kept

laundry facilities on premises

cereal was really good, pool was amazing!!

pool was not open and just toast and a coffee for breakfast

pool was looking very nasty and was closed

i had everything i could possibly need in the kitchen area

laundry that worked properly

has a full kitchen with glass dishes a full size fridge and stove

my son also enjoyed the pool so much

big rooms, the pool

pool is extremely tiny

we had 2 adults and 2 kids

clean, spacious, great fitness room

good location. very clean rooms. welcoming lobby. nice pool. very nice staff.

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

an umbrella or two by the pool may be a good idea for those that need to come watch their kids but don't necessarily want to

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

nice pool

the pool.

the pool the room... breakfast on the go was great!!! i was always in the go

the gym was great

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces should not be so high with false

pool is seasonal idk if that was clear.

one night was very noisy with kids in het hallways

breakfast was okay . the pool was crazy crowded

i like this hotel. it's a very nice place and the breakfast is very good

pool wasn't open.

we didn’t take advantage of the breakfast but it smelled delicious and was well attended by other guests

free breakfast was great, pool and hot tub were awesome.

i wish we would have made it to breakfast and the pool but unfortunately we over slept but i bet it would have been amazing

pool was great breakfast was yummy and the room comfy

i like the plce its very clean have swimming pool its quite i like thanks

the pool water was freezing. definitely not a heated pool.

nothing was open , as in pool and gym

pool was down for maintence and when i arrived the women at front desk wasn't to pleasent

didn’t receive breakfast great location nice area clean outside

full size kitchen and full size stove/oven and fridge

it comes with good breakfast

stayed in a suite with kitchen facilities and yet i had to preorder cookware, dining ware, utensils and i had to bring my

the kitchen area's tv was dirty w little kid hand prints on it

dated staff are great rooms with kitchen doesn't have the essentiels had to go out and buy forks knifes pan bowls dish washing

the bed really comfortable and breakfast really good

stayed for a week so having the small kitchen was nice and especially the complimentary laundry was fantastic

of the main reasons we booked this hotel was being had a kitchen

very clean hotel with pleasant staff. rooms are large and have decent kitchens and workspaces.

kitchenette is not stocked w/ pans and have to borrow from the hotel locker

room was very large and the kitchen was very useful with a hob, microwave, toaster, fridge and plates/pans/cutlery etc

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

great breakfast buffet offerings

the convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those staying multiple nights

the huge room and fully equipped kitchen. friendly staff

the room is a 2 bedroom suite and is around 1200 square feet, including a full kitchen and 2 full baths

choices for breakfast

pool! water was too cold to swim in. need heated pool!!

no one else could use the pool and the gym facilities

was awesome the kids enjoy the waffles

pool was great, rooms were comfortable, large and clean

everything met our needs. please provide creamers at breakfast.

instant noodle for breakfast

the breakfast area has a beautiful scenic view of what used to be jam's beach

no breakfast

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

the only thing we didn’t like was that we could hear our neighbors that had pretty loud kids.

free tea / coffee/ juices/ breakfast

even the kids mentioned the smell right away

knowing we wete thete for sports she put out breakfast 15 minutes early so kids could eat

at breakfast was totally the highlight of the stay, especially for my kids

ee) not told on check-in the wifi password or that room refresh only done upon

good location downtown. nice design and good bed. good wifi.

restaurant or bar really poor continental breakfast

dirty. bad smells. over priced. bad wifi.

we did have the service elevator but needed to travel thru the kitchen area several times a day

friendly staff. great location. fun bar downstairs where we could watch the world series.

friendly bar also

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

food options were too highend if traveling with kids

there had to be 50 kids and 30 adults in pool area at all times

the room, breakfast was just what we needed

breakfast was great! pool was warm and clean

pool too chilly

the indoor pool and breakfast area were very nice

my family loved the gym and the pool

breakfast as excellent

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

breakfast was awesome

breakfast was great!

love the quietness the smell of clean bed was comfortable and breakfast was great

the food was good. the pool was nice. the room was big, and the bathroom was big too.

reasonable rate for a simple hotel room. clean, well maintained, good breakfast. thank you!

very clean. great breakfast and the staff was very friendly.

breakfast was amazing

pool closed when i arrived,

breakfast was good. coffee excellent.

super helpful staff. good complimentory breakfast. clean room. excellent price.

pike; clean, comfortable room; breakfast was very good for an economy motel; had small fitness room; inexpensive

was clean smell the clean me and my family enjoy it and furbaby dog they even had breakfast in bags that was

everything was great!! great breakfast!!

the indoor pool and hot tub were really nice after the workout

wished there was a hot tub, heated pool not very warm.

only issue was that in the morning on the weekend was no breakfast meat like bacon and the kids were mad the staff said they only do that on the

spacious, pool, bball court

breakfast was amazing way more options than i expected they had almost everything you could think

kids had a blast in the pool

breakfast was great, i like the pool, awesome jacuzzi

it was nice enjoyed the pool

my wife and kids really liked the pool

location close to the mass pike. good breakfast.

breakfast was hot and delicious with plenty of options which is important to me

the pool was way to small. 3 people at most.

early check in request was accommodated,

swimming pool of course!

friendly staff. location and convenient stores near by. breakfast was good as well.

rooms with uncomfortable beds, was told there was no wifi

the only problem we had was that the wifi was very weak and pretty much useless.

the wifi was terrible no breakfast like was it said

service fee- staff said that it paid for wifi and breakfast

wifi was not working half the time

parking is a block away and no valet service. continental breakfast

love that parking and breakfast are included

staff was amazing, hotel was stunning, their breakfast was out of this world…the attention to detail is unmatched

mini bar was well stocked with a nice variety of items

room service food came barely warm

everyone was friendly and accommodating. parking was a breeze. breakfast was nice.

great staff. clean everywhere. pool fridge microwave :)

no hot breakfast on week days

pool water was cold

no gym. breakfast hot food not really hot

i like the fact that they had a outside pool and an inside whirlpool and breakfast was included in the price too

the location and the staff and the breakfast was amazing it was very good and fresh

the breakfast was great! management was very helpful and accommodating.

free breakfast was also nice, only a little disappointed with the fact they had no potato option for

staff was soo friendly and the pool was nice

full kitchen was exceptional

coffee mate at breakfast and happy hour

the room i stayed in had a lovely little kitchen, a living room area, and a fantastic bed

they need more tables by the pool

would be nice to have been able for guest to sight up to utilize the pool for an hour each guest that would of been

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

there were no small cups in the bathroom and no exhaust fan 2) the tub's safety bar was at the wrong end of the tub

we had a great server at the bar who was on his first shift ever

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was nice too

the pool was nicely cleaned and heated

the best part was the pool is open 9am-10pm with no sign up needed

the pool was a great size for the kids

that breakfast was available and built into the price

staff was nice and accommodated early check in at around noon

great breakfast and gathering area.

- wifi a little weak in some parts of my room (suite) (-)wifi very slow and tough to get connected to. (+) wifi worked just fine (-) wifi was very slow (-) wifi was poor in both rooms i stayed in, can't recommend for work (-) i had very spotty wifi connection and the tv did not work (-)wifi service was a nightmare (+) wifi access was good (-) no wifi the last night (-) barely getting any signal of wifi

gym and breakfast good

bed was comfy. breakfast waa very good. staff were friendly and helpful.

to figure out how to get room service

early check in

like thelocation,price,service and great amenities (free breakfast,internet,,parking and they are pet friendly, what a good experience,definitely i will

clean, quiet, helpful staff, comfy bed, full kitchen, able to get a dvd player.

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

liked the laminate flooring and access to fridge and kitchen if needed.

the kitchen is great and they even had ice trays in the freezer to make our own ice to use in our water

the precor equipment in the fitness room were newer and better than our gym at home

gym near pool was clean and appreciated

maybe i would have liked an additional stationary bike in the gym

comfortable bed. good breakfast. the kids loved the indoor pool. convenient to i-84 and i-91.

just needed a place to stay overnight for a golf tournament in farmington