the children loved the pool

no microwave. no coffee in room or lobby. pool closed down

pool closed for season

a pool which is why i stayed there pool was closed very disappointed

outdoor pool very nice

staff, breakfast, room

the pool and gym were very clean

breakfast was so-so

breakfast was decent. more fresh fruit would be nice (maybe i just went too late).

we live the location - off busy route 9. the staff is very friendly. great varied breakfast.

very clean & nice. welcoming staff. nice pool.

she did her best to rectify the small items i requested (working remote control, where fitness room located, etc

appreciated the fitness facility

nice fitness room with some free weights. free breakfast. nice room.

i was too busy this time to take advantage of the indoor pool, but i would make time to use it next time

trader joes and target across the street for provisions for college kids

the pool was a little on the small side, but nothing really to complain about.

pool doesn't seem to have chlorine in

i really enjoyed the in-room kitchen

comfortable bed with excellent pillows and a hot shower a great value for a night without kids

the kitchen was so well equipped

to keep our travel schedule we needed to leave before breakfast but made an exception in this case

no hot breakfast, but we knew that. scones and muffins are great... and best cappacino...!

great breakfast in the morning and all new updated rooms with fantastic decorating and

breakfast was great. inn unique & room very comfortable!

the pool temperature was cold for an indoor pool.

nice hot tub and pool

pool, hot tub, gym, and above-average breakfast! perfect for a mid-week business trip.

like that not only was there an indoor pool but also a hot tub as i have been on vacation earlier bouncing around sleeping in various

bed, nice pool & hot tub' although the hot tub was almost too hot, breakfast was great' super location' i

and the concierge’s let us stay an extra hour for a late check out since we had arrived very late the night before due to snowy & stormy weather

reasonably priced, including the good tavern food and bar - indoor and out

lovely bar too

your bar was closed

it has so much charm and a bar that dates to 1786

the room and breakfast

free breakfast was

clean and plenty of parking! breakfast was great.

staff, good breakfast, very comfortable beds , very clean , good location

improve quality of the breakfast

that i didn't like it but if i had one thing it would be that the breakfast ended too early in weekdays

the free breakfast was delicious and we love webs yarn which is in ealking distance

were very happy with our stay and enjoyed the ev charger, breakfast and pool amenities

breakfast was awesome! lots of options including non dairy milk and gluten free.

super clean, breakfast had great selection with healthy options. staff exceptionally friendly.

clean and good sized room with two queen beds, wifi, tv and coffee

my only issue was that the wifi didn't work, but it's in an area where that is to be expected

wifi was strong

wifi here is always a issue

couldn't connect to wifi, tv reception poor

very clean, quiet and comfortable. reasonable fitness center.

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

swimming pool smaller than expected

pool and gym a plus

pool too small to warrant the name pool.

location park 18 wheeler with plenty of parking no one messed with truck or

breakfast was continental, a little disengenuous to say otherwise.

great location, impeccably clean and comfortable room, great breakfast

the breakfast was presented in theme with the town and space, as well as, delicious

walking distance to campus. amazing complimentary breakfast options.

breakfast is very good, and it was wonderful to have coffee and tea available all the time

the bar is great with a lovely outdoor seating area, and the restaurant food is delicious

the bar delivered into the library so we were able to read in comfort

great bar and restaurant in this historic inn right on the main square/green in amherst

fitness center was small but adequate

the bar was fun, and the food was good

hotel suites & spa several times and have never been disappointed

we liked the pool and the fact that the restaurant was so close and the food was delicious

ease of location, checkin, gym and breakfast option.

wish restaurant and bar had been open one night during m-th stay.

there is a 24 hour coffee bar that was really good

beautifully restored colonial style room, very pleasant to stay; hearty breakfast following the new england tradition; could feel the love and care that the owner put in

traditional decor, cleanliness, convenient location, breakfast — all excellent!

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

the breakfast was just delicious

lovely, comfortable, spacious! delicious breakfast!

nice big parking lot for big trucks

no pet fee which was a plus

lots of good facilities with games and laundry. beautiful location.

laundry facilities were dingy and the dryer door wouldn't close

the on-site laundry is very convenient for me

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

breakfast was gross. we ate out after tying to eat in.

the breakfast was great. there was a wide variety to choose from.

my wife and kids really liked the pool

location close to the mass pike. good breakfast.

the breakfast was great!

the kitchen is extremely handy and the appliances were newer

great laundry facilities

breakfast was a mix of cold and hot

the indoor pool and hot tub were really nice after the workout

nice indoor pool and very nice and accommodating personnel

breakfast was hot and delicious with plenty of options which is important to me

very nice selection for breakfast. our room was clean, comfortable and quiet.

no pool bcuz of corona maybe they should do time slot for ppl to use the pool

indoor pool was a little small

breakfast was good enough, clean, well-stocked, and varied

the layout, decor, location, breakfast, amenities. i loved it all!

the pool could have been available.

breakfast was amazing

clean, easy freeway access, free breakfast and quiet. staff is really friendly!

the breakfast was good i thought everything was satisfactory

breakfast was good. coffee excellent.

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

fitness center could use a new set of dumbbells

everything was great!! great breakfast!!

i had to leave early and breakfast person was accommodating.

nice pool

good pool and fitness center

continental breakfast wasn't very appealing

the pool area was very very slippery

i wish we would have made it to breakfast and the pool but unfortunately we over slept but i bet it would have been amazing

very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a very nice surprise

free breakfast was great, pool and hot tub were awesome.

quiet clean good breakfast

pool was great breakfast was yummy and the room comfy

the bed was very comfortable and most of all the breakfast was awesome

breakfast was excellent as was dinner in the inn restaurant

the breakfast is fine

continental breakfast at 7:00 was very small, but we could not stay for full breakfast service at 8:00 am

breakfast order misunderstanding but quickly corrected to our satisfaction.

work in springfield and needed to be in town for 3 days, i chose residence inn to have a kitchen area which was great

large, clean suite with full kitchen

i was also expecting more of a kitchen than just a microwave and stove top

glad to have a laundry room

bedroom area is open to kitchen/living area, most residence inns those are separated by wall and door

then charged it twenty dollars anyway then the toilet constantly ran the supplies were none the kids next door were loud 24/7 n threw legos into my room

pool is seasonal idk if that was clear.

the gym was underwhelming

the first day we didn't even swim because my kids were afraid of all the rough housing and screaming going on for hours, which we could hear in

breakfast was okay . the pool was crazy crowded

the gym was great

i absolutely loved it and the free breakfast was great, i

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

the breakfast area has a beautiful scenic view of what used to be jam's beach

the room was spotless, the beds were really comfortable, the breakfast was more than adequate and the view from the dining area was simply lovely

no breakfast

i booked mainly for the outdoor pool which was very nice and was open until 9pm

nice pool

breakfast was better than other chains in the same price range have

the pool.

inside pool.

the pool is tiny

pool a bit smaller than appeared on the photos

was such a great time everything looked brand new the bar and the bistro was amazing the room was extra

the heated pool was great for the kids to help burn off energy

we were able to get early check in which we were very grateful for

laundry didn't work and messed up my day.

great free laundry facilities.

has a amazing pool and hot tub

the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry

need some sorts mat to go from elevator to pool

pool was not open and just toast and a coffee for breakfast

clean pleasant room pool was very well kept

pool was looking very nasty and was closed

cereal was really good, pool was amazing!!

not enough towels and when we asked for more, they gave us one pool towel

my family loved the gym and the pool

the indoor pool and breakfast area were very nice

breakfast was great! pool was warm and clean

pictures of pool area

pool

breakfast was fine.

good parking, great laundry

on-site laundry was a great convenience

a laundry machine for guest use (not free), the staff was helpful, the included breakfast was nice,

dry clean friendly staff good breakfast

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

breakfast as excellent

love the quietness the smell of clean bed was comfortable and breakfast was great

breakfast was great!

it was very clean , receptionist was excellent, free breakfast was great

clean and comfortable room. great breakfast. friendly staff.

everything... clean comfortable pool was nice gym was great!

everything... clean comfortable pool was nice gym was great!

they only had $3 worth of coins at the front desk so we couldn’t let the kids do arcade or laundry

clean, modern, updated, pool, laundry facilities, nice breakfast

the breakfast was good, there were pancakes and my kids loved it

i had carried food for my kids that ended up going bad

kids loved the pool

in the morning, good coffee and an ok breakfast

the pool was the best part because our kids had a wonderful time, and the staff was very friendly and attentive

missed hot breakfast however understand due to covid-19

a reservation for saturday february 27th and needed an early check-in

we loved breakfast and even with the location being under construction it still was clean and a lovely

the breakfast and staff were especially wonderful

the variety at breakfast with a clean, cozy area to eat with a friendly staff

indoor pool!! cleanliness! complimentary good breakfast. parking. comfort.

very good proximity to the new mgm springfield casino, just over a half mile walk

luckily we have kids so i was able to wipe a lot with baby wipes

breakfast was amazing

the pool and workout facility were fantastic. the staff was tremendous! either one is good.

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

all the kitchen facilities are fully equipped

it was nice having a full size table for meals and kids’ homework, too

my wife paused, my kids slowly laughed and asked,

spacious downstairs with a large dining table, couch, and kitchen