need a better breakfast selection

the room had a full size kitchen in it. and was clean when i arrived.

the 2 level bedrooms plus having 2 bathrooms was the best and the complete kitchen ?

having a laundry facility

there were no pans in the kitchen we had. we had pots and a colander, but no fry pan.

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces should not be so high with false

we love the breakfast too

that the pool close at 10 it should close at least 11:00pm

friendly staff, great room, nice continental breakfast

was a sports team there for a tournament and we went down to the bar to have a nightcap and it was very noisy with nowhere to sit

nice breakfast, clean room

no towels in room pool out of commission gym out of commission

i do not recall the drivers name( airport shuttle)however, he deserves an honorable mention as well

value near airport; friendly and helpful staff, comfortable room; very clean, shuttle

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

the staff. very friendly and accommodating. shuttle service to bdl

fitness room and pool are new and nice

hotel had great rooms and a kitchen very spacious

very clean hotel with pleasant staff. rooms are large and have decent kitchens and workspaces.

of the main reasons we booked this hotel was being had a kitchen

room was very large and the kitchen was very useful with a hob, microwave, toaster, fridge and plates/pans/cutlery etc

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

from the front desk staff, to the housekeeping staff, to the amazing woman who set up the breakfast buffet and kept it clean and restocked

breakfast was not really good, but oh well.

the loft was like a separate bedroom and it had a full size kitchen

the huge room and fully equipped kitchen. friendly staff

the pool was a little dirty and no towels in gym area

all the food in the breakfast buffet was perfect!

bed, good ac, breakfast and pedestrian bridge to park where dragon boat festival was held

the kids enjoyed the pool so much

choices for breakfast

i didn’t like that the gym wasn’t open all hours

the selections of breakfast foods was outstanding more than i would exspect

breakfast was absolutely amazing

the only thing we didn’t like was that we could hear our neighbors that had pretty loud kids.

cleanliness, comfort breakfast

dirty. bad smells. over priced. bad wifi.

restaurant or bar really poor continental breakfast

ee) not told on check-in the wifi password or that room refresh only done upon

good location downtown. nice design and good bed. good wifi.

missed having room service

stayed in a suite with kitchen facilities and yet i had to preorder cookware, dining ware, utensils and i had to bring my

it comes with good breakfast

the bed really comfortable and breakfast really good

had the studio with a connecting door to an entire room the size of a hotel room with a kitchen, dining for two, sofa, chair, coffee table and tv

had issues that needed fixing: closet door wouldn't stay closed, kitchen had loose floorboards, carpet needed shampooing, toilet needed a new tank lid, light over

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their parents to the point where i’m not sure it was safe

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

the gym and pool facilities were also very nice and clean

staff were great and the restaurant and bar were amazing

l bar in lobby was great

pool and gym open

everything was clean the rooms were nice and presentable pool was great for small kids.

location. cleanliness, breakfast and front desk stagg

didn't really like the size of the pool and i wish the store had more variety and things that were a little inexpensive

open breakfast until checkout

hotel s wifi wasn t working

the only thing they didn't have was wifi as it was down sooo i couldn't use my laptop to do school work for my 2 day stay which was

no wifi

for the breakfast i would add fruits and veggies . the wifi wasn t working.

liked that they had free wifi and an indoor pool but the paint was peeling from the ceiling inside the room with the pool,

the kitchen is well stocked with all the cooking utensils you need

the spa, indoor pool, and fitness room were all close to one another

the mini kitchen was nicely stocked with items needed to reheat and serve meals

pool, basketball court, free delicious breakfast, stove, microwave, dishes for me to use and a

jacuzzi wasn't working pool water was cold even tough it was hot in there

pool

my grandsons loved the pool

staff was very helpful and accommodating. very family friendly. pool facility was great.

the pool and jacuzzi were both clean and well maintained

specifically for pool and hot tub for kids, but was not open due to lighting issues

very clean and staff was very pleasant. the pool and hot tub was great

indoor pool, coffee in room, nice size bathroom.

pool and gym and hot tub were open

pool and jacuzzi were warm and made the stay so much better

she was very nice and accommodating when we needed a late check out.

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

pool and hot tub well-maintained

beautiful seating at breakfast and generous availability of breakfast selections

they shuttled us to and from the airport and to and from the car rental agency

the pool and breakfast

comfortable large room. good breakfast with real plates!

ud83dude0a) and the kitchen was equipped with what we needed to do some cooking for ourselves

also the there wasn’t a spare trash bag for kitchenette but i figured we didn’t need it till it got full but it managed

was terrible too many room parties like 10 kids in hallway in front of my bedroom door

breakfast was ok had a sandwhich that wasnt that great

the gym is available 24/7 which is convenient when you have a jet lag

pool was

- good number of choice, hot (egg and sausages ) and continental gym - small but has basic machine bed - comfortable size of the room - reasonably good parking -

the pool and hot tub were my favorite party

rooms, bed, gym

staff was amazing, hotel was stunning, their breakfast was out of this world…the attention to detail is unmatched

the gym was closed and the breakfast bar was meh.

love that parking and breakfast are included

best hotel buffet breakfast i have seen in years if not ever

breakfast was fantastic. everyone very helpful.

wifi free

- wifi wasn't working - although several people complain about wifi, the person in the front desk

wifi not working in room

wifi did not work at all!

great location. good wifi. nice restaurant with the hotel as well.

the breakfast was somewhat lacking - water for tea was luke warm, limited selections.

my room was spacious . my bed was super comfy . i liked the kitchen area.

very clean!! i love how many restaurants,gas station, pool hall etc that is 2 mins away!!!

room was spacious for the kids to run around.

the breakfast was scrumptious too

the complimentary breakfast, cleanliness of the hotel, complimentary beverages 24 hours, great shampoo , conditioner

you cannot beat the location and shuttle to the airport

it was conveniently located. free and reliable shuttle service. breakfast was yummy.

we made arrangements for an early shuttle to the airport, and a wake up call

loved the ability to have breakfast before taking flight at 6 a

what surprised me is the quality of the wifi which was reliable enough for business phone calls and emails

the wifi was very slow

the wifi was really weak and slow in the room

the wifi works great

experience never had this done before checked room 242 was given the slip with that number and wifi password the key didn't work so she fixed it we chilled for an hour we left came back to the

clean neat rooms, friendly staff and breakfast was decent

we enjoyed the location - and the breakfast and the pool.

wish i could have stayed for breakfast but i had an early morning flight

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

and intelligent, actually nutritious breakfast choices — thank you

outdoor pool was a bonus but we unfortunately did not have time to try it out

pool is great

peaceful, clean, pool ready. easily accessible to other locations.

the pool was very clean my kids had a blast

by, the staff was okay not very pleased with them but over all everything was great including the pool

laundry room and gym facility downstairs

room had a kitchenette and was stocked for easy cleaning

i like the rooms and access to the gym and laundry services

at the hotel and it was quiet i will stay again when i come back to town and the man driving the shuttle was so nice for the ride to the

room was comfortable for 3 adults. loved the airport shuttle. on time and very friendly.

to move us to another room and that would have been great but we already had laid down the kids

shuttle driver did not ask passengers to wear a mask

flashy but clean, quiet, close, free shuttle and wifi

shuttle service to the airport, provided by a contracted company

did not offer breakfast even though the website says it does, pool didn't have water in it (kids were bummed), the other bedroom did not have ac

staff quiet no state supported junkies breakfast!!!

i love the breakfast selection.

courteous,offered help,went above what i expected location- proximity to airport was perfect shuttle-complimentary and quick price- economical valid advertising

the shuttle to the airport was excellent

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but neither existed at this hotel

i didn't like that breakfast was not served until 630am. i had to catch a 620 am shuttle.

breakfast was adequate. staff was exceptional!

the pool was smalland not very warm. everything else was fantastic!!

the pool water is cold

offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room

the only thing pool is outside but we didn't mind,we enjoy the hotel and breakfast.

the fact that it had a kitchen so we could our own food.

great breakfast. helpful staff

the bed was so comfortable and the breakfast spread was yummy!

to add: very clean room with kitchenette, pleasant staff and great amenities

en though i was in this hotels parking lot) they then asked me to see if any other cars were damaged

it was clean. had a pool. had a small bar in the nice, up to date lobby.

i wish it was a little less expensive. and i was hoping for room service.

the room it self it was nice and clean, everyone fit it wasn t uncomfortable, and mostly the pool, it was a good size not crowded with people

the bar staff was awesome and the front desk clerk was the best

room size was great. had an on site gym, comp breakfast.

nice room, pet friendly at a reasonable fee, great area to walk the dog, substantial breakfast!!

room size was great. had an on site gym, comp breakfast.

the water at the gym taste bad.

amenities galore include fridge and microwave in each room, ice machine, breakfast, dependable internet and cable, up to date heating and cooling adjustable in each room,

only the bar area open for meals which were not great..disappointed

it would have been great to at least have room

atmosphere depressing in bar and food poor

no room service

there wasn't room service but i understand due to covid

convenient to the hartford airport and shuttle service available.

breakfast. bed layout. friendliness of staff.

pool is a little small

close to airport, van shuttle so easy with little wait time both & back

front desk attendant was very nice and professional setting up my shuttle for the next morning

my kids were

kids in a separate (attached) room on the pull out couch with their own tv

space

breakfast was good

quick and early check in. friendly staff.

the wifi was terrible no breakfast like was it said

good wifi

wifi was not working half the time

the only problem we had was that the wifi was very weak and pretty much useless.

service fee- staff said that it paid for wifi and breakfast

trouble with the wifi, a bit far from everything

would have liked wifi password

poor wifi didn t work in my room.

the wifi didn't work

the inn was very nice, staff friendly, bed great, fast wifi, hot water. would stay again.

convenient, clean, descent breakfast options and great customer service.

the breakfast was really good with many choices

breakfast was fine location was also fine

broken gym equipment

free parking, good free breakfast

that breakfast was available and built into the price

it was also nice to have a kitchen with the refrigerator, microwave and mini stove

awesome space. sleeping separate from living/ kitchen space

staff was nice and accommodated early check in at around noon

pool was fun with the kids

wasn't much selection for breakfast, but it was good if you wanted a grab a go like we did

had check out early before breakfast

was great and simple breakfast was awesome enjoyed it every day we were there

more variety at breakfast.

breakfast was typical of carbohydrates, hard boiled eggs, yogurt, juice, cereal

laundry bag or pad and pen in the room

we like the gym

5 hours here from long island and my children have golf tournaments in the next days very early in the morning

the breakfast was very noisy they were kids out of control

breakfast

place with great staff and an excellent breakfast

no salsa on the continental breakfast

and breakfast was very good

breakfast was great both mornings

breakfast gym and pool were nice. bed was comfortable.

the property had a laundry facility

laundry could have opened earlier

the laundry facility was very good too

laundry room was not well maintained

the breakfast is totally unhealthy. there was a very unpleasant smell when i entered the room.

terrible noise from laundry till 12:39 p

there was a laundry facility onsite which was convenient

the kitchen in the room

breakfast provided

- wifi a little weak in some parts of my room (suite) (-)wifi very slow and tough to get connected to. (+) wifi worked just fine (-) wifi was very slow (-) wifi was poor in both rooms i stayed in, can't recommend for work (-) i had very spotty wifi connection and the tv did not work (-)wifi service was a nightmare (+) wifi access was good (-) no wifi the last night (-) barely getting any signal of wifi

no room service due to covid. cmon

very different-this should just be included in the room fee the facility fee was for use of the gym and breakfast yet it was advertised as breakfast included

cleanliness, room service from excellent italian restaurant next door, nail salon next door - handy as i had

across the road is a nice bar called fork and fire that serves decent food and drinks

wifi

advertised free wifi which there was none only at front desk the bed was uncomfortable i spotted a roach by the spa

the wifi and fridge

free wifi not available everywhere on property

the shower was bigger than most. motel had free wifi. getting food delivered there was quick.

we loved the size of the room and the breakfast.

breakfasts were stocked and service was

gym was open

pool was great

bed was comfy, mini suite was perfect! breakfast was great! gym facilities were great!

no pet fee

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

red roof is a good value. i really appreciate that they don't charge a pet fee.

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

early check in

no deposit or pet fee close to multiple stores and restaurants friendly front desk

the motel has a guest laundry room, with some vending machines

i liked there was no pet fee for my dogs.

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

the pool area and pool was very nice and clean. the gym was as well.

indoor pool could have been heated

the breakfast was a good value.

breakfast great! service was professional and friendly.. i will recommend to friends and family!

there was a clean and clear indoor pool

staff the great beds top quality products and a really nice hot tub and pool the patio was nice as

it’s always clean, it’s in the perfect location and i enjoy swimming in the salt water pool

was very surprised that the pool and gym have no changing rooms or showers attached

kids playing in the parking lot and trash/dog poop all over the property

pool was clean and relaxing

the staff was really friendly and helpful, and breakfast was amazing.

cleanliness, friendly staff, great breakfast and comfortable suite.

you could hear kids running down the hall, music and the room on top had kids as well n sounded like they were

gym.

patient and friendly front desk service, and courteous hardworking kitchen staff

the ppl next to me and asked for another room they were just loud and screaming they had little kids

it was a spacious room. comfortable for my kids.

they also allowed these kids to ride their bikes up and

other people kept interrupting my sleep and kids yelling hitting doors walls

there were very noisy families with multiple kids making constant excessive noise

pool and gym were fine - gym would be better with all-in-one machine or smith machine but dumbbells and

the pool area was great the kids had fun swimming and i was able to relax

sack breakfast was ok.

the pool area was great the kids had fun swimming and i was able to relax

the large outdoor pool - 9 ft deep in the deep end - lots of space around the pool

with two kids, one of whom is still in diapers, we needed house keeping daily

room & breakfast

pool could have been bigger

good price with breakfast included!!

breakfast is good very clean

staff members disrespected me in front of my kids swearing knocking on the door very rude never

pool and room

pool was very nice

i loved the pool. the rooms were clean and the bed was very comfortable.

the pool

went there and was able to get late check out

really don't have anything to say i like everything about it you know breakfast is great but at least they served coffee and snacks other than that no they're absolutely

the room above us had kids running and jumping of all hours of the night even during the day

being given breakfast.

breakfast……… frozen pastry ????????

vending machine for beverages not stocked, wifi on floor 3 not so good.

wifi service; would lose connectivity often; very noticeable.

they had wifi so i could work.

was good except for the breakfast

the location was excellent... the staff was excellent... the parking was excellent... nice

pool was closed for maintenance

and when the random kids running in the hallway they will go to your room knocking most of the rooms with kids even

everyone was so nice and the breakfast was wonderful

pool room and breakfast

nice pool, spacious room

kitchen in my room didn't provide dish soap so i could clean my dishes

the hotel has an indoor pool, gym for working out, offers wifi and has parking

and dryer were broken gym machines didn’t all work building and room were so hot upon

the hotel has an indoor pool, gym for working out, offers wifi and has parking

very good breakfast!

the breakfast is simple but there's diners and food not to far away

and definitely tried to go out of their way to help with requests like extra towels and a late check out

breakfast, nice staff, clean beautiful pool

no bicycle rack for cyclists to park a mountain bike. there is no pool , and there is no gym.

the back side of the hotel days inn berlin turnpike has a clean pool and a small gym with breakfast included

the price of the room. the no pet fee was great. walking distance to eateries. great dog area.

early check in

pool was outdoor and closed

no indor pool or any kids attractions

breakfast was really good

room was very clean, breakfast area was spotless, food was great

the pool closed at 8p. would ve preferred it to close at 10p

room was clean, bed very comfortable, heat worked, shower was hot, wifi worked

could not connect my laptop to the wifi but for only very short periods and not every day

parking area was filthy, couldn't get promised wifi, breakfast was short on supply, everytime we'd leave the room we would have to get a new key

wifi signal was weak

wifi bad & weak tv remote not working

love the gym and the fast wifi. really liked the food & drink options in the bar at night.

provided shuttle for our baseball team to the field

ud83dudc4f ud83dudc4d front desk and bar staff members were very friendly and helpful

the gym & pool were a plus

the pool!

the breakfast was cheap and nasty… if they did better on that this would be the perfect hotel.

great room with everything you could want, great breakfast, great staff (except see below)

kitchen was stocked with plates, silverware, glasses, etc

i only spent one night ,i didn't get time to use the gym.

breakfast was great but the selection wasn't what i've seen at other hotels

lovely and clean! great customer service. pool water and room was perfect temperature

was actually a suite with a livingroom, large kitchen, and whirlpool

love it the kitchen in the room is awesome

i like the sitting area outside and the breakfast was good and the rooms was amazing

i liked the set up of the room. lots of space. the breakfast was delicious too!