much chlorine in the pool'maybe a protocol during covid, but we didn't stay in the pool as long as we hoped because our

we didn’t take advantage of the breakfast but it smelled delicious and was well attended by other guests

i wish we would have made it to breakfast and the pool but unfortunately we over slept but i bet it would have been amazing

very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a very nice surprise

quiet clean good breakfast

pool wasn't open.

the guy that checked us in was awesome, a level of service hard to find weird breakfast rules about not leaving the dinning area with any food or drink

kids loved the pool

the breakfast was always good

3rd floor company that staying there had kids running, jumping & banging on the walls very late

nothing was open , as in pool and gym

there was nothing left for breakfast when we went down

it was clean, had a kitchenette and staff was very friendly and helpful

kitchen in room was great. clean. recently renovated.

i though the room was outstanding. the breakfast was fantastic!

the gym was great

the staff was courteous and the breakfast was delicious

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

breakfast was delicious

pool

the pool.

- pool is more of a kiddie splash pool , not meant for swimming - paid breakfast

pool is extremely tiny

the pool was amazing. 

was such a great time everything looked brand new the bar and the bistro was amazing the room was extra

lobby, pool, fitness areas are great

has a full kitchen with glass dishes a full size fridge and stove

big rooms, the pool

great free laundry facilities.

needed to do laundry, but dryers were not functioning well.

laundry basket if you needed to do laundry

laundry facilities on premises

cereal was really good, pool was amazing!!

i stay before the summer so i don't get to use the pool, but they have a pool

clean pleasant room pool was very well kept

not enough towels and when we asked for more, they gave us one pool towel

pool closed when i arrived,

would be nice to be able to access the pool 24hrs like the gym

breakfast was amazing

clean, easy freeway access, free breakfast and quiet. staff is really friendly!

liked the gym facilities and swimming pool

and it comes with complementary breakfast

no breakfast because of covid

super helpful staff. good complimentory breakfast. clean room. excellent price.

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

fitness room door creaks and equipment is loud

great laundry facilities

the place was very clean and salt water pool was awesome!

they went above and beyond to be kind to me and my family, especially the kids, and were quick to respond to requests

breakfast selection: imma diabetic and the only choice was yogurt

the kitchen is extremely handy and the appliances were newer

even opened up the breakfast room so i could get coffee

the breakfast was very good also

no breakfast- no room service- very tiny room- no gym- no computers to use

free breakfast and the room was great

staff, breakfast

great staff, wonderful room and very good breakfast.

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

pool area was clean and towels always readily

the breakfast was great. there was a wide variety to choose from.

swimming pool of course!

breakfast was hot and delicious with plenty of options which is important to me

hotel is quiet, convenient location, staff very friendly, and the breakfast is excellent

indoor pool was a little small

nice indoor pool and very nice and accommodating personnel

hot breakfast was definitely a

early check in & cleanliness

i like that it had gym

good options in gym. clean. good staff. quick elevators.

we arrived a bit early, and they were even willing to accommodate our early check in

i had carried food for my kids that ended up going bad

the pool was the best part because our kids had a wonderful time, and the staff was very friendly and attentive

hot breakfast. nice clean room. helpful staff.

what i liked the most was the room super clean, organized and the pool my kids loved it

in the morning, good coffee and an ok breakfast

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

it was nice having a full size table for meals and kids’ homework, too

my wife paused, my kids slowly laughed and asked,

spacious downstairs with a large dining table, couch, and kitchen

everything was available from hygene to the kitchen supplies

all the kitchen facilities are fully equipped

the property was exceptionally clean and close to a lot of food places and casino!

the morning, close to everything, but just far enough away to avoid the crazy traffic jams at the casino

there is no scale in the gym. every workout center and facility should have a scale.

wanted to grab a beer when we got back from the casino but the woman at the counter had closed her register down earlier than 11 and said we

very good proximity to the new mgm springfield casino, just over a half mile walk

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

i absolutely loved it and the free breakfast was great, i

very nice place, very clean, comfortable, quite, good breakfast.... they treated us really good!

i thought they would have more variety for breakfast but the waffles was amazing!

everything met our needs. please provide creamers at breakfast.

breakfast was excellent.

the pool was good sized, which we were wondering about as there are no pool pictures on the website

staff, very comfortable bed- clean, spacious room- great breakfast- perfect location right off turnpike

breakfast food selection

pool too chilly

location,breakfast

very nice room, easy access. good breakfast, love the waffles.

breakfast and coffee was good and staff was very pleasant

it was very clean , receptionist was excellent, free breakfast was great

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

everyone was friendly and accommodating. parking was a breeze. breakfast was nice.

good pool and fitness center

no gym. breakfast hot food not really hot

indoor pool and gym

i didn't try the pool or anything but it i did check it out, nobody was in there all the times i checked, they had a

we liked the pool and the fact that the restaurant was so close and the food was delicious

the next day i went for my complimentary grab and go hot breakfast

restaurant and bar closed at 8:30 pm

great location, spacious room, pool and laundry, breakfast was great!

nice winter break with pool and hot tub

friendly staff, very clean room, comfortable bed and inviting restaurant and bar area

the live entertainment in the bar was a plus and not expected

perfect place to sleep when you have a flight at bdl. clean and quiet and great breakfast!

the whole location was awesome nice parking good size room good pool

faculty has a bar inside and love the breakfast in the morning

i liked there was no pet fee for my dogs.

the motel has a guest laundry room, with some vending machines

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

no deposit or pet fee close to multiple stores and restaurants friendly front desk

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

red roof is a good value. i really appreciate that they don't charge a pet fee.

it’s quiet, good location, had laundry room

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

early check in

great laundry facilities, clean. room was airy and good use of space.

improve quality of the breakfast

staff, good breakfast, very comfortable beds , very clean , good location

the room and breakfast

the food was ok. typical hotel breakfast.

didn't bring a bathing suit but if i had we would have used the pool area

were very few towels available at the pool in the morning for the number of people using that amenity

the clean spacious rooms, really expansive food/snack station, full breakfast in the morning, gym and the staff was really helpful (even despite me getting locked out of my room for a couple

my daughter really liked the swimming pool

noisey room over the pool

your bar was closed

and the concierge’s let us stay an extra hour for a late check out since we had arrived very late the night before due to snowy & stormy weather

it has so much charm and a bar that dates to 1786

lovely bar too

reasonably priced, including the good tavern food and bar - indoor and out

walking distance to campus. amazing complimentary breakfast options.

breakfast was continental, a little disengenuous to say otherwise.

and very accessible grounds, comfortable bed, yummy continental breakfast, supportive, friendly staff, great central

was pleasant, room was large and clean, lounge with fire place was relaxing, breakfast was excellent

breakfast by the fire

breakfast was so-so

pool was nice and warm, gym facilities good

the pool was very well maintained and my kids loved it

the room was clean and the tub was fantastic. it was nice to be able to reserve the pool.

the gym facilities were also a bit out dated and basic

the wifi is strong and it's close to the airport

poor wifi didn t work in my room.

the inn was very nice, staff friendly, bed great, fast wifi, hot water. would stay again.

trouble with the wifi, a bit far from everything

the wifi didn't work

no microwave. no coffee in room or lobby. pool closed down

pool closed for season

they were doing work around the pool so we didn't use it.

the children loved the pool

considering this motel has a pool - it is rather strange there would not be television as well

have to walk outside to get to the pool, which is kind of strange, but not a huge 'deal

she did her best to rectify the small items i requested (working remote control, where fitness room located, etc

gym and pool cleese by 9pm.

appreciated the fitness facility

the very rusty door in the pool room. t

wifi here is always a issue

wifi was strong

couldn't connect to wifi, tv reception poor

wifi didn t work at all

wifi didn't work

the location, the free parking, the amazing gym, the breakfast and the rooms

quiet, view of trees from our window, extremely comfortable, staff was absolutely love, wonderful breakfast

pool was on the smaller side, but my kids had it to themselves both times we went and they loved it

was comfortable with good tv and ample space full kitchen and dish/drink/silverware convenient location comfortable bed with excellent pillows and a

had little kids but we’re given a room that was shower only (no tub)

quick and early check in. friendly staff.

had breakfast rooms were very nice microwave refrigerator water was nice and hot in shower very

good variety of breakfast, kids and adults were satisfied

breakfast was good

my kids were

pool, hot tub, gym, and above-average breakfast! perfect for a mid-week business trip.

like that not only was there an indoor pool but also a hot tub as i have been on vacation earlier bouncing around sleeping in various

(front desk did offer to switch rooms in which i declined since my kids already sat on the beds and disheveled them

nice hot tub and pool

my family enjoyed an evening swim in the pool

pool too small to warrant the name pool.

also has an indoor pool and fitness

very clean and attractive. i appreciated the fitness center as an amenity.

swimming pool smaller than expected

pool and gym a plus

quiet, breakfast was great! thank you hotel employee!

breakfast. bed layout. friendliness of staff.

pool is a little small

proximity to airport with shuttle

room great for sleeping and nice gym! loved the microwave and refrigerator.

location park 18 wheeler with plenty of parking no one messed with truck or

the pool was smalland not very warm. everything else was fantastic!!

pool water was warm great for small kids. ample breakfast options.

i didn't like that breakfast was not served until 630am. i had to catch a 620 am shuttle.

location right across from the bradley airport with a shuttle

the breakfast eggs and sausage wasn't good in my opinion. but the waffles were awesome!

room 11 is a gorgeous suite with a full kitchen and views of the falls

there was a kitchen and living room

no hot breakfast, but we knew that. scones and muffins are great... and best cappacino...!

breakfast was fresh, and we had the best biscuits we have ever had on our many travels

great breakfast in the morning and all new updated rooms with fantastic decorating and

friendly, plush bed and pillows, bar and grill, room service

only the bar area open for meals which were not great..disappointed

atmosphere depressing in bar and food poor

i enjoyed how pleasant room service was and enjoyed the shuttle

no restaurants were open. had room service for dinner and it was great.

the shuttle to the airport was excellent

corridor still a tad smelly, breakfast was mediocre - no eggs

courteous,offered help,went above what i expected location- proximity to airport was perfect shuttle-complimentary and quick price- economical valid advertising

shuttle service to bradley was great with very extended hours

staff quiet no state supported junkies breakfast!!!

did not offer breakfast even though the website says it does, pool didn't have water in it (kids were bummed), the other bedroom did not have ac

this was simple with an airport shuttle and not bad in the pocket book

location to airport was great, help setting up the shuttle was much appreciated

down side was that our shuttle bus driver to the airport was not very friendly and a little cranky

shuttle service to and from airport was excellent

quiet, nice staff, free laundry, location

really liked that all the suits had a kitchen and that laundry was available at no extra charge

i had a 6am flight, but the 24-hour shuttle service got me there with ample time to spare

close to airport and with free shuttle service--both appreciated

i like the kitchen area. especially the cooktop with the kettle.

the property itself was nice. pool was good. next to the airport a lot around you.

great service, clean and very comfortable room, clean and nice pool and great price!

thanks for fixing the cable of tv, pool is excellent

by, the staff was okay not very pleased with them but over all everything was great including the pool

peaceful, clean, pool ready. easily accessible to other locations.

the time for the pool

and intelligent, actually nutritious breakfast choices — thank you

the cleanliness of the hotel n the use of the pool

we enjoyed the location - and the breakfast and the pool.

i wish i had brought swim wear for the pool

what surprised me is the quality of the wifi which was reliable enough for business phone calls and emails

the wifi was very slow

the wifi was really weak and slow in the room

wifi was almost non existent

comfortable and right next to the airport shuttle.

the breakfast options were adequate. on-site laundry was a plus.

wish breakfast was available earlier for early flights.

the complimentary breakfast, cleanliness of the hotel, complimentary beverages 24 hours, great shampoo , conditioner

breakfast was included

the pool, lobby, breakfast and being close to amenities.

complementary breakfast was great

and then i heard her in the kitchen with the door open making a comment to another worker about me asking

awesome breakfast

all over the kitchen floor, the curtains did close well enough for privacy, the sink faucet was very loose

great bar and restaurant in this historic inn right on the main square/green in amherst

could us a bar in the shower for added safety.

the bar is great with a lovely outdoor seating area, and the restaurant food is delicious

warm reception, great restaurant and bar staff. best location.

the bar was fun, and the food was good

wifi did not work at all!

the wifi was awful so couldn't prove i paid by accessing the site

wifi free

- wifi wasn't working - although several people complain about wifi, the person in the front desk

great location. good wifi. nice restaurant with the hotel as well.

the breakfasts.

not much. next to a bbq place i guess. good gym and pool

/pool combo was spectacular for adults/kids

was convenient to i 91 it was quiet and the staff was very nice and added benefit was the breakfast which was included in the price

the pool was chilly but still great, and the hot tub is so awesome i didn't want to leave

no wifi

dn't know if it was

the only thing they didn't have was wifi as it was down sooo i couldn't use my laptop to do school work for my 2 day stay which was

wifi down. no atm no elevator

bag had brown substance on it, wifi was not working, unclear signage in terms of a small breakfast display

beautifully restored colonial style room, very pleasant to stay; hearty breakfast following the new england tradition; could feel the love and care that the owner put in

lovely, comfortable, spacious! delicious breakfast!

the breakfast was just delicious

the breakfast was delicious and the cook was incredibly kind

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

clean, gym was ok

this time we asked for a late check out which they happily gave us

no towels in room pool out of commission gym out of commission

1 grab bar in the bathtub is not enough

the pool wasn't open, and had no bar inside

friendly staff, great room, nice continental breakfast

pool was small, i wish it was bigger

kitchen was great with table, bench, chair and nice large window

thrilled with the complimentary breakfast buffet, but other than that i was very happy with my 5 day stay

have the bar open all day. provide a wider range of food for lunch and dinner.

mon-wed complimentary beer, wine, and dinner. breakfast selection is wonderful

there were no pans in the kitchen we had. we had pots and a colander, but no fry pan.

the breakfast staff was also very nice and the food was

the breakfast was great

need a better breakfast selection