you do not get access to the kitchen and rooms are tiny

nice room with a decent shared living room and shared kitchen

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

kitchen facilities available in the evening

should be kitchen facilities for the morning too

the breakfast was excellent, and the staff could not have been kinder and more accommodating

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas and water

they serve a very nice dinner at a reasonable price, breakfast is great

everything - design, location, surroundings, staff, breakfast

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

the hotel also has a really good gym and spa

eco friendly, beautiful area, quiet, great food, beautiful yoga studio and gym

to children, as the only pool that was open was for 18+, and there was no babysitting or kids club which meant no one in our group could enjoy the facilities

the breakfast was amazing, the gym is so modern and good also

beautiful spa and gym, excellent breakfast, super kind people!

wifi good, parking free, cleanliness

staff, comfy stay, great parking and also dog friendly

good location, with parking

location and a big parking lot

big, free parking

the free underground parking is a huge bonus

spacious room, confortable, parking available. also, they were so nice to us.

great stay on the way. late check in, clean room and great breakfast.

extensive breakfast buffet

all. breakfast special the service from ms. zurine

great location, very clean, nice bar restaurant and helpful staff

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

ow and unsecured); the key card for the room often didn't work.

poor wifi, noisy neighbors

very good wifi in room

the wifi kept dropping even when i reported it was not fixed

wifi

facilities were great, there was plenty of space, gym, pool

didn't get to use the rooftop pool but it looked lovely, as did the surrounding terrace

there was a decent sized restaurant and bar area, although we didn’t have food, so can’t comment

caffe and gym

the pool and the staff were fantastic

wifi throughout the hotel and room

wifi signal wasn t very strong.

wifi also excellent

also no wifi in the room not even in the

free wifi, easy to connect

great hotel location good very central bar people very efficient and helpful

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

good service in the bar

the bar could have stayed open later than 11pm

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

good parking facilities and easy access for wheelchairs

accomodation, great view and usefull parking

private parking and good communication were also much appreciated

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

free coffee and tea plus fruit with a lounge on the 1st floor with microwave plus a small gym

kind and pleasant staff, comfortable room, small but serviceable gym (a few cardio machines, a rack of dumbbells and a lat pulldown/fly machine)

rooms, cleanliness of the place, good facilities (including gym), complimentary apples and coffee

lots of gym equipment

everything, the comfort, the gym, the sitting room and the staff!

unfortunately the rooftop spa pool was closed during our stay ud83dude25

beautiful hotel. excellent gym. nice bar

drinks in bar very expensive

reception failed to tell us about the gym, we would have used it if we knew

there is plenty of independent shops including bakeries, coffee shops and bars along the way

wifi was very quick and included

spotty wifi

wifi could have been stronger and secured

wifi connection was not enough, system only let to connect two devices

staff, clean, well laid out, quiet area but walkable, good wifi, good spacious shower, ac, balcony room was great

wifi was terrible in my room

wifi worked really well

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

were very clean, nice big showers, and good wifi

excellent wifi connection

poor wifi. should be better in this day and age.

clean, stylish room with comfortable bed. helpful staff. good wifi.

super breakfast, ok wifi

at 9 am, according to our experience very late for 4* hotel, we asked, but no exception was made; wifi not continiously stable; very heavy hair dryer even for a very fit woman

wifi basically didn't work on my 9th floor room, which was a little disappointing

the only note - they have a large swimming pool, but it only opens at 11 am. why not earlier?!

we have heard kids running in the hallway next to the elevators

only thing was the spa center

breakfast a bit pricey, ate in smaller cafe at bar.

buffet breakfast was great

we availed of the free laundry and dryer

lovely rooftop pool plus bike storage and free laundry facilities were

everything. the style, the rooms the free access to gym and laundry

everything: big room, swimming pool, bikes, table tennis, gym, laundry and more

loved the included free laundry facility and helpful staff

great views and location. kids loved the free sweets! clean rooms and good facilities.

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities that

great property and loved the gym. staff were excellent

hotel bar was lovely and relaxing

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

modern, comfortable hotel with a good bar on the ground floor

the snack bar is very pleasant and ideal for a drink or snack any time of the day

the food at the bar is really bad

they helped to get 2 rooms together so parents and kids could be together

chose this hotel because of the pool but on arrival we were told pool was closed and unavailable

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

breakfast

comfortable property with great seafront location, amazing views and nice rooftop pool service was very friendly and responsive using a dedicated whatsapp channel to communicate

no pool access and nothing to warn us. we wouldn’t have booked if we knew wasn’t open

good bar and restaurant with a terrace

the hotel also benefits from the bar 'pepe', 2 minutes walk

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

great bar for drinks and food

evening meal in the restaurant was very good along with bar services too

loved everything… the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially the nice staff who was very friendly

a bit clearer expectation management on the 'adults only' label

although we didn’t use them, the provision of leisure facilities/swimming pool on the premises is a bonus

the spa and pool were amazing

the room was very clean, and the spa was absolutely amazing

awesome swimming pool with proper depth, lot's of sun beds on two levels

the pool was brilliant although a bit chilly at first to get

gym and service for pizza and sushi. we were allowed to enter our room earlier.

there are nice spaces to hang out such as the common room near the reception and the gym, the breakfast was delicious and served in a room overlooking all the town

the gym is not worth to mention

took our own tea bags)

good wifi and kettles and mugs are available on request

also, the wifi doesn t work either

small but clean and comfortable room, good wifi, very nice and helpful staff.

wifi was inconsistent and slow

great location and bar at the front

the bar makes the best gin and tonic i have ever had

price and the fact that there was no mini bar or safety deposit box in our room

there is no safe nor a minibar but when i booked the reservation, i was offered the use of their fridge (dining area) if need

10-15 minute walk to old town and all the main attractions and pintxos bars

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

much choice at breakfast - also it would be nice if they invested in a nice wine bar for evening time to relax

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

mini bar items quite expensive hotel isn’t cheap although nothing really is in san sebastián

downstairs had a spacious area for breakfast and then open work space with good speedy wifi

good position for beaches and old town, wonderful breakfast, very helpful staff.

i loved the garden feel of the grounds, pool nice and clean and felt tranquil

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

the grounds were very pretty and there was a nice pool

pool, staff and breakfast

free parking, friendly stuff, clean.

lovely modern hotel with good wifi.

the size of the gym.

the gym was tiny

gym is rather small and smelly

the gym was not functioning.

a bonus too, there was a small fitness room we used daily

did not have breakfast there. location excellent.

loved the location of the hotel and the breakfast was great

excellent breakfast in a well laid out

room fully serviced with mini bar and tea/coffee making facilities

wifi not good

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

wifi didn't work inside our room. we had to go into the hallway

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

clean rooms and great food in the neighbourhood bar and restaurant downstairs

location bed staff wifi

wifi didn't work with iphone

free wifi

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

location, staff, breakfast, wifi

kind and helpful staff, incredible interior design, amazing location on the beach front, superior bar and dining set up - just immaculate throughout

the breakfast was terrific

breakfast was delicious and the welcome drink at the bar was a nice touch

the breakfast could be better.

everything except the bar service. relay perfect room, wonderful staff and super clean

the morning, when we reach the hotel before the check in hour, we asked the counter, can we have early check in

breakfast could have more options, and should should be fiiled regurarly with food.

great room and bathroom. lovely helpful staff. great value breakfast. close to the old town

loved that the breakfast was so relaxing and staff easy going and helpful

it was between bar area and bus terminal

the wifi was inconsistent and slow

good bedding, good wifi, pleasant park , very good coffee at cafeteria.

very pleasant place to stay . dog friendly. good wifi. secure parking

wifi in my room, which was a bit disappointing as it is supposed to be a four star hotel

pool was closed, people letting their dogs pee and poo on the property, wifi didn t work 2/3

to use the spa room, there's an additional 25 euros for 1

i liked the grounds and the appearance of the gardens and pool.

pool didn’t work, restaurant have poor menu and quality not so good

the outside pool is not heated

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

they also have a small gym and sauna in the basement

there is just a sauna room next to the gym

the room was really spacious and the bathroom in the suite was like a spa in itself

she helped us a lot in arranging a possible early check in instead of luggage storage only as we will head to sanctuary of st

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

wifi is not too good dometimes

wifi,, was a pain

nuary)room

strong wifi

wifi in our room in some places was not that good, so if you need high speed, you must be in a

the location was excellent, the wifi was strong, and the view from our room was unforgettable.

wifi ran a bit slow at times.

excellent wifi service

spa facility not at building.

no gym no spa they were down the road

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

water can be supplied in gym

was extremely kind and helpful and the hotel offers everything you need including a sauna and gym which was a huge plus

beautiful mezzanine bedroom on the 5th floor, to the friendliness of the staff, to the gorgeous bar area, to the location in the heart of san sebastien

nothing really. would've been nice to have some tea options in the kitchen area

kitchen facilities are there for guest use, making it convenient for us to warm up food etc

the community kitchen and the hot chocolate was so good, perfect location for our stay that week, nice room and

the shared kitchen is helpful

and the kitchen area was useful

slow wifi. very slow at times.

wifi was available

mentioned in other reviews, the wifi is an issue

wifi was good

wifi very good

gym was okay but there was no towels, no cleaning equipment or drinking water…this was very

the hotel has a roof top bar with beautiful views of the city

location, quite, nice room, delicious breakfast, reason able gym, fun roof bar, parking was

the gym was small, but we made use of it

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

food at every meal whether akelare, room service or oteiza

the breakfast is obviously a highlight

breakfast biggest selection we have ever had

and the breakfast

lovely breakfast, great room, friendly staff and excellent location

breakfast was lovely

breakfast and gym were ok, can be improved slightly.

surrounded by great restaurants & bars

check out at midday and early check in was much

you don't like to walk and have a fairly good level of fitness (this is not the hotel for you) the train/cable car from the hotel to the bottom of the

not get into the pool after we had checked out

the room, the view, the pool, the terrace bar the staff.

the bar was too expensive!

if you have young kids this is the place to be as there is a small amusement park on the back side

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

gym even though they said they had one

breakfast was excellent and the location was perfect

everything was awesome! only the gym and the hotel facilities can be improved.

the breakfast was wonderful ,& so was the location.

welcome and the helpfulness of all staff, reception, breakfast room, and housekeeping

there is a bar next door that can get very busy and noisy.

location close to shops and bars and restaurants for pinchos

bit noisy in the room in the morning with all the kids going past to get to school but the location was worth the minor inconvenience

was tasty but too much effort to have to choose from a menu when you have young hungry kids

street noise was loud but sound machine for the kids worked fine.

the wifi worked great

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

perfect location, nice staff, new hotel, great breakfast

gs, toast,

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

wifi was strong and free, and my shower had seriously magnificent water pressure

very poor wifi

good bed, and located above a side street that was quiet, so no problems sleeping; excellent wifi

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wifi at evening not working very great but triedto find solution

clean and comfortable hotel. i loved the pool!

breakfast, helpful staff and a great swimming pool to spend some siestas relaxing while the kids play

stated it was adults only but there were kids everywhere owner was very inflexible

clean, 20 minutes walk into the old city great breakfast, friendly staff nice pool area everything is spotless and kept very clean good

pleasant pool and plenty of interior & exterior areas to relax in

really nice hotel and good food. on-site ev charger is 3.6kwh.

upon request a parkingspot with ev charging was reserved for us

the bar was a comfortable area to relax at the end of the day

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

i was at the edge always with kids in the room

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

no bar !

allowed early check in. room was basic but ok.

go to the bar op down the road across from the michelin place, great

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

to name a few of its great features: lovely rooms, great outdoor patio with fantastic pool, free parking, complimentary minibar and a great host : one of the best managed b&b s we recently visited

had two cloudy days of the three we were there so didn't get to use the sun beds or pool, so had to spend more time in the town bars eating pintxos

85 euro) to enjoy the continental breakfast of 3-courses and good coffee, by the pool

owner , very welcoming , amazing property and beautiful pool - the weather cold so didn t use

hope to be back here again on a summer trip to take advantage of the delightful pool area

check-in; wifi

few little cosmetic things like not all light bulbs were working, wifi channels tripped over each other and shower bracket didn't work properly

wifi not great in bedrooms

reliable wifi connection

lovely big room and the fastest wifi i ve ever seen in a hotel

the hotel is clean and modern, and the breakfast offers a good variety of options

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

very smart for a mid range hotel, excellent breakfast and attentive staff.

had not gotten things sorted out re wifi,parking,restaurant

super close to the great beach. brand new hotel comfy beds, good wifi

the breakfast was lovely

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

breakfast and nice room

a comprehensive and tasty breakfast was provided with a large variety of choices

breakfast was good

20 min walk to the beach, clean and stylish rooms, very comfortable bed, free parking, very good

views, the breakfast, the room and the really comfortable bed

only thing they could do to improve the property would be the addition of secure parking for motorcycles

the wifi system has a problem and lacks any security

wifi was very slow

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

wifi was very poor, there was no bar

the ev chargers are a big plus for me

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

good location with parking and ev charging

is only minutes from san sebastian and france, good for adults or kids

location, ev chargers, pet allowed, clean and large rooms and extremely good value for money