super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

breakfast bar with nice selection of food

large room, very quiet, bar and breakfast available. rooms bright and well appointed

very nice front desk staff as well as the folks working behind the lobby bar very friendly

great addition with the bar and food

the noise and no free wifi.

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

wifi worked fine

never heard of a hotel where wifi is not free

wifi was not very good. actually very slow

very nice gym with a large variety of new equipment

the hotel does not have a laundry service

if you have kids and want to sleep, this is not the place for you

location is about a 20 minute walk from the dome but they also provide a shuttle.

is not so easy to get hold of the airport shuttle, which is often not available

no towel in gym, no milk for coffee, no breakfast, large garbage can in front of room door

no breakfast

on-site laundry was super convenient and easy to use and continental breakfast was good

gym was closed for no reason, no notice on the website

the room was spacious and clean. the laundry facility was also very nice.

great omelette for breakfast. very friendly kind staff. love the historical hotel.

complimentary breakfast, spacious king suite, locked outside doors

and breakfast

appreciated the early check in and friendly professional staff

to get outlets turned on (loose connections caused by the bed bumping up against the outlet), the fitness center is apparently closed indefinitely, there were no hot breakfast options provided, and

the pool was nice and warm and opened until 10pm

the reason i took my kids there was for the heated pool and that was a bust

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

the pool was nice and the maid's were amazing. very kind and professional

morning staff at coffee bar was lovely and welcoming

the wifi on my phone only worked in the lobby

no wifi provided paid was extremely slow and very annoying.

no wifi provided paid was extremely slow and very annoying.

the breakfast bar had pre-made sausage biscuits, and there were egg patties you could add on top

the pool and proximity to places.

excellent hot breakfast including scrambled eggs, sausage, and waffles, room was small but very clean and new

the desk clerk at check-in didn't know there was a fitness center

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

hotel was clean and quiet. good breakfast.

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to use

the pool, with the floor to ceiling windows gives

the room was clean and comfortable. the bathroom was very nice, as was the gym.

awesome stylish hotel. amazing gym with new lifefitness machines. great pool.

has a small pool, which was perfect for my young kids

pool table. place looked great. room beds and pillows very comfortable.

clean, staff from front desk to the women passing out water bottles at breakfast were very friendly and helpful

the pool being open but i understand cause of covid

nice to have gym to use as not that suitable to run outside

breakfast was good

guest laundry facility was good and appreciated

it was very clean, staff was super friendly, and breakfast was nice !

the indoor pool could have been warmer. it was heated, but not as much as we like. minor point.

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

very comfortable and clean. good breakfast.

awesome breakfast and perfect location for what we came to town for

was comfortable, room was clean, the staff were great especially the breakfast attendant

love the woman who takes care of the breakfast buffet

the rooms are clean and comfortable, the beds are soft and warm, the breakfast choices satisfy our different interests and tastes

the rooms are comfortable, the breakfast is fantastic, the staff is great, and the sports bar is a great experience

great amenities and a perfect restaurant and bar next door

breakfast was nice and employees were so kind and calm to everyone and very help ful, rooms and

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

cleanliness, service, friendliness, convenience, breakfast, you name it

bed and pillows were comfortable. breakfast was good.

kids and i did not sleep at all the night we stayed

the free breakfast was way more than i expected

breakfast, bed comfortable, quiet & close to a lot of stuff

the breakfast was wonderful

amazing servive, great location, clean, comfortable beds, great breakfast .

liked that our room was close to the lobby and that they offered a nice breakfast

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

the hotel had lots of kids that weekend, so noise from kids running & yelling in the hallway

kids liked the board games in the lobby

room wasn't cleaned when we arrived at 6, waited 6-8 but had dinner in between the restaurant and bar was

everyone there were very helpful in everything you asked them. the breakfast was great also.

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved the lobby with the fuse ball

good location near airport with free shuttle

they offer airport shuttle which is s plus

the breakfast was very nice

the gym also had a nice mix of equipment

more options on breakfast

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was really loud in the morning

free shuttle to airport

breakfast was limited

breakfast was basic - fresh fruit and yoghurt would have been nice

could of had a better breakfast station.

frien_dly. staff. quiet. room. cleaned. daily. value. was. great. breakfast. veey. nice

clean nice stay, breakfast - toast, cofee, juice and cornflakes

the hotel breakfast was less than desirable

either included or at cost, though i understand it is an extended stay location and we had a kitchen, with our late arrival and next day departure, prepping and cooking meal

liked the two king rooms with a kitchen and living room at a very reasonable cost

price of laundry detergent no pool

comfortable bed and pillows. nice staff, coffee all day, gym nice.

privacy,free laundry

there was free wifi (eventhough the boling app was saying the opposite) and the wifi was fast no lag (+)clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at the lobby

tub, how ever there was loud music people yelling and what appeared to be drinking while having kids in there site

easy parking and the room was cozy and clean

and the little boxes they give when we were leaving the hotel were a big suprise for my kids

close to airport shuttle pick up/drop off comfortable beds!

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

i was able to get a early check in so i could get to school and work on time

the noise in the hallways of kids running up and down

price was great until they added the pet fee that i was not in their online information and i was never informed of this until i saw it

she was on her job and my kids loved her

our room was right next to pool and 8am kids were in it screaming.

breakfast was outstanding as was the girl who set it all up she was a great asset!

early check in and later check out than most places

they didn’t have waffles that were advertised. the gym was great!

clean and quiet. incredible breakfast and lots of dining options close with discounts for guest

the gym was super nice, very clean and offered freshwater towels and cleaning wipes

that they had game areas for kids to play basketball etc.

there was stuff for my kids to do to keep them busy

breakfast was much better than expected too

great hot breakfast

breakfast was great

oh and the breakfast was awesome, loved the chef

it was very clean room were nice and a awesome breakfast for a hotel

outdoor pool was not open during our stay

pool not open that’s why i booked

staff was very nice, bed comfortable, pool and hot tub was fantastic

they have a grilling area and small sitting area by the pool

we chose a residence inn because it was a bigger space and had a kitchen

their had to be 18 kids in it and 4 adults

continental breakfast and swimming pool

in the lobby kids running around screaming

i had a few un happy kids

clean. good breakfast served early at 6:30am

my kids loved the indoor pool

the pool and hot tub were nice for our kids.

clean, nice room. pool and fitness room were appreciated.

the color of the pool water, it looked dirty

the location and pool.

you have great facilities for a family stay with a swimming pool and other amenities and it's close to shopping areas and highways

gym & pool

pool , gym or regular breakfast

comfortable beds, gym was good, nice breakfast :)

breakfast was only fair...institutional.

more breakfast items and leave the coffee out all day.

i like the late check out of 2:00 and i like the fact they worked with me to check in early

breakfast was the best

breakfast could be better, very skimpy

breakfast ran out of cream cheese and there could have been some fruit, muffins and maybe oatmeal

like kids pulling fire alarms all hrs

my kids kept asking me why i was so cheap

didn't feel safe with our kids at this place

the late check out

cleanliness, upgraded newness of the room, friendly staff, no pet fee (my dog travels with me), rate compared to other hotels/motels

liked the kitchen area the refrigerator was full size

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

full kitchen. nice room. great rate

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

has a kitchen in the so that helps save money from not having to go to a restaurant

everything.the pool the most for the little one.

they had everything from pool to gym etc

the wifi works fantastic and you can do laundry and use a small gym

location, price, gym, staff

checkin - helpful and friendly staff - large comfortable suite - good food for breakfast and reception - good

inadequate fitness facility

not many room comes without the basic bar fridge, microwave and coffee maker

the staff and the restaurant was amazing if it had a pool and a fitness center it would be like a mini

had a nice breakfast bar and a cute xmas tree! room was comfortable.

it was spotless. the room was clean the lobby was clean. breakfast was very good.

free breakfast was great for me and the kids, one less thing to have to think of.

so close to highway, quiet, comfortable, good breakfast

the pool had lots of kids that weren’t supervised

not enough towels in the pool.

staff helpful. rooms great. spacious bathroom. breakfast good.

the free breakfast, happy hour, comfortable beds, spacious room with suite.

- #1 the gym did not have an bicycle (i'm in physical therapy and it's part of my routine for my bad knee)

the bar closed at 11, we would have liked to sit and watch the rest of the basketball game at the bar

the bed was awesome and the breakfast was good

drinks at bar was pricey.

the breakfast and kitchen staff was excellent service

the breakfast and kitchen staff was excellent service

the rooms were clean, breakfast was good and the front desk people were great

it was clean, quiet, and it had a good breakfast

indoor pool, gym, bbq station outside the building

good location and free in-room wifi

the wifi was very weak the further the room was away from the office

room is clean with good wifi park at your door value for money definitely coming back

room was small but nice, nice tv and wifi; was a good deal with what we paid

whoever manages the property is doing a great job, as everything in room works and wifi didn t drop once

hotels provide free breakfast now, this hotel did not

was clean and definitely met my expectations; however, could offer more options for breakfast

right off the highway, good hot breakfast, plenty of parking

kids loved the breakfast in the morning too

pool was closed, gym had one machine, bar was closed

curtains didn't close completely so room was bright all night. wifi was very spotty.

wifi was not secure and soundproofing could have been better but noise was not disruptive in our

variety of pillows to meet your comfort needs, lots of space to put your stuff away, strong wifi

easy use of the wifi and tv

second, the music from the bar next store is way too loud especially if you have kids

enjoyed the spacious room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free self-service laundry right next to the fitness center

the life guard named john was so great with my kids

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

for two adults two kids got one queen bed then she upgraded us to handicap with couch very full breakfast

not too bad for a 2 star! i got to do my laundry!

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service to and from airport. also the breakfast

offer a shuttle for free directly from the airport when you get in

shuttle service at 430am was also exceptional

proximity of restaurants, etc., the pool!

pool was closed.

she talked to my grandson about the pool, she offered us the shuttle services to the airport, she made sure we got a quiet room, and

beds are so comfortable and the breakfast is delicious

i wish there was more information in the rooms. ex. hours of the pool. hours for breakfast.

didn’t let my kids sit on it

laundry room for guest use

hotel had a great location near the airport and offered a shuttle service within a three mile radius

the kitchen utensils are not complete

staff was helpful and friendly; comfortable beds; free shuttle to and from airport and affordable long term parking for our car while we are away

courteous staff; clean rooms, hot breakfast, easy wifi

they also provide pretty decent breakfast buffet

wonderful breakfasts

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

lots of room to park boat

spa tub was amazing

i absolutely loved the spa tub and the room had everything we needed

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

no breakfast but was very nice. loved the spa tub.

was the breakfast the best ever

bar, restaurant and breakfast bar

the location, breakfast and facilities

horrific near the laundry room and gym

had a gym and a pool

it is very near the highway and has gym, laundry, ice machines

beds were comfortable. staff was really nice. checking in was quick. breakfast was good.

the breakfast in a bag was very well done

it is very near the highway and has gym, laundry, ice machines

staff, lots of place to park our truck and trailer, quiet surroundings

clean staff very friendly . liked pool and utilized fitness center

the staff, breakfast and pool

pool was nice

breakfast buffet had a huge selection for everyone, even the kids enjoyed it

clean, bed very comfortable, staff very friendly. excellent breakfast!

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

like to have had some more breakfast options

the snacks and breakfast was great

really isn't a bed and breakfast as breakfast was not served

breakfast

the bar in the pub at the sherwood inn, which is next door and same owner as hannum house, is small,

i loved the kitchen in my room. the pool was a lot of fun for the whole family.

the ev charging stations were available and an excellent complimentary bonus

, even kids didn’t like it, does not feel private, need hooks for towels in bathroom or shelf for

the breakfast had a nice assortment

lots of kids from a baseball tournament but still was fine. just very crowded.

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

clean, indoor pool, breakfast.

love the pool and how clean the hallways was..

clean and location and breakfast

indoor pool--water was warm; great breakfast

the breakfast was good and staff at this facility were very friendly and helpful.

pool

that the pool wasn't open

very friendly staff, clean pool.

breakfast selection was decent

leisurely pace for guests. never felt pressured. gardens, of course. spa facilities.

the spa services were all booked in advance

was fabulous and the spa an added treat

fitness room, spa area, and hot tub were terrific

the outdoor hot pool was incredible

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

room was great and the breakfast as well

breakfast of fresh fruit or cooked to

the breakfast was delicious and the hosts were friendly and warm, i highly recommend this b

bed was super comfy, the bathroom was sparkling clean, the breakfast was absolutely delicious

fantastic b&b. breakfast was perfect. house is wonderful. room superb.

i was disappointed that the pool was not available.

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

pool was closed and no continental breakfast all of which were due to covid precautions which is

we were in the middle of a heat wave and the pool was empty and not available

old school charm of fingerlake motels. love the pool!

was amazing, rooms looked and smelled clean, very close to gas stations, food, tackle shops, laundry mat,

laundry room washer leaks and dryer dosent heat up

the breakfast could be better.

laundry facilities on site

breakfast was a little sparse