my son loved the pool

have stayed here many times- always receive superior service- and i like the breakfast that they offer

breakfast not good. had a piece if plastic in my sausage gravy.

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

allowed early check in and late checkout.

that allows dogs without a big pet fee, hampton inn turned out to be the best place

breakfast was perfect and the beds were very comfortable

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

the fitness room was clean and provided what i wanted/needed

breakfast was bad because of the covid virus.

over priced breakfast ($19) which was not included in price of room

restaurant was not open and there was no breakfast

breakfast spread wasn’t very impressive and i felt that it was too expensive, especially for kids who are picky eaters

wish they had an indoor pool

comfortable good location excellent staff and fitness room was excellent and pool was

did not eat breakfast

everything great, the only minor thing i would improve a bit is breakfast.

i know we are still going through a pandemic but i wish the pool was open.

swimming pool water was cloudy.

gym was also clean and included all basic training devices

front desk lady was nice and recommended a great breakfast place too.

and the free breakfast could be a little more options

good value... full kitchen... comfortable room.

breakfast selection is very limited.

problem with kitchen sink knobs turning but it didn't effect me using them once i figured it

pool was down for repairs which is why i rented there to start with

great rooms, service, staff, breakfast, shuttle service and pool.

but to be better than other hotels, i would recommend the hotel to have a diverse menu for breakfast

bathroom towels were kids towels and only got two because the did clean room the next day

pool looked dirty

maintenance trying to upgrade wifi during wedding preparation

wifi never worked. great restaurant connected to the hotel.

bad wifi. high prices

we sat at the fireplace and relaxed while the kids played cards at the

we ordered room service from the hotel restaurant, and it was wonderful.

breakfast, the room, the beds were wonderful, i slept great

pool is a great size so kids could splash around and adults had space for quiet swimming in the

laundry

unsupervised kids in the gym on several occasions

pool had long hours. laundry available. it was clean. staff were awesome!

though the breakfast is free; however there are not much options.

less than 10 minutes to upmc montefiore and rivers casino

no dryer even there is a pool ?

complimentary breakfast. not that it wasn't liked could offer more.

breakfast could had been bacon, cereal, bagels, and pancakes

the fitness center- pretty basic, but was still nice to use

love the pool and fitness area

it had rooms that accommodated my large family! and the hot breakfast my kids loved great job!

i liked the laundry facility onsite also

clean hotel with friendly staff. nice fitness center.

may have had shuttle running to airport

nice and clean and very friendly. kids loved the pool.

they also offer airport shuttle

everyone at the hotel was very friendly , shuttle was perfect running 24hours. would stay again.

little further from the airport than we anticipated, but with a free shuttle, that really didn’t matter

grandkids loved the pool

they had enough grassy area for pet relief with bags to pick up poop

kickback &breakfast excellent. john the shuttle driver outstanding!

suggestion for breakfast, waffles already made

breakfast was very good

staff was always available. let me have early check in and late check out

the breakfast being included is nice, the laundry facility was nice and the fact that there was a pool was

late check out time

met our needs and we enjoyed fireplace breakfast gym and pool

they do everything but manny personal laundry. very accommodating staff.

breakfast was superb

plus the indoor pool was great

my only criticism would be the kitchen staff who was tending to breakfast that morning

staff is excellent any questions you have ,nice weight room and gym, and also a swimming pool great if you have children, over all location great , keep doing what

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

pool was not able to be used (maintenance)

i think that the pool should be open later and/or open sooner

the pool was closed the second day

shower room and changing room attached to the pool

wish pool and breakfast were available.

of hotel was very nice very good breakfast bar

amelia in laundry and the rest of the housekeeping staff were

manager/owner was very kind and assisted us when we had to call in order to request early check in

the breakfast was amazing!!

friendly staff, clean, comfortable room, good breakfast with lots of choices.

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

doors and guest laundry room

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

monday leaving i put in for late check out at four

the late check out

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

pool and location

false advertising of a 24 hour shuttle and then had to pay for my uber

breakfast was good

new breakfast protocol

we enjoyed the pool

too many carbs for breakfast. would like to see some healthier choices.

needs better breakfast selection

we didn’t take advantage of the breakfast so we can’t comment on that

price was good for how long we where there the breakfast was good only thing is the tv screen was not fit to the tv but had great channels to

didn’t like the limitations on breakfast

great restaurant nearby no pet

good breakfast which actually starts at 3:30 am

also you can pay to park your car and the airport shuttle was nice

close to airport; shuttle always timely

everything great accept for the shuttle problem

wish they offered more regular airport shuttle service

gym was okay.

just sorry we arrived late and couldn't enjoy the sparkling pool and relaxing patio

flight - no shuttle service after 11:00 pm

she didn't seem inclined to explain the airport shuttle when i asked, i had to ask about the shuttle twice

if not for covid, we could have used more of the amenities like the bar & pool

complimentary breakfast was perfect

no shuttle to stadium or downtown

breakfast

the room, bed, breakfast, women in front of desk

i really appreciated how friendly the staff was and the laundry room was excellent.

the booking page said the wifi was outstanding, but that is not true it doesn t like to run on laptop only a phone

wifi is so slow and the bed is out of the date.

the wifi is slow!

no wifi room very cold. i couldn t find controls.

the wifi was not reliable

clean and comfort rooms with fully equipped kitchen

the fully equipped kitchen was an unexpected plus as was the

the cleartoken laundry setup is not useful for foreigners to setup

the facility also had a laundry room and gym

nice big room. full kitchen with dishes.

has everything same as at home a specially the kitchen

limited options for breakfast

the breakfast

brilliant extended stay. everything you need. kitchen is great. good cheap mini apartments

the kitchen

the breakfast staff!!

breakfast was also enjoyable, no need to go next door to ihop

the staff member covering the breakfast area was extremely helpful and doing a wonderful job

the staff were very accommodating and let us do an early check in

pool is small and only 4’ but good for horsing around

very roomy. easy parking. decent hot breakfast.

this one did and the results were predictable - kids playing on elevators - loud well into the night - overran breakfast servide the next morning

the kitchen staff was very friendly

the pool is always a hit with the kids and the availability of free breakfast and the options for evening meals is a plus

it had a great pool for kids, exercise room, and very nice breakfast!

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

lovely great room with breakfast

self-serve breakfast options were extensive

the breakfast options provided for the morning were great, and the coffee was excellent

great coffee and healthy breakfast

good location. love having a kitchen. helpful staff. great price/value.

love the kitchenettes in rooms

a kitchen in room

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

chair were comfortable - nice views out of the windows - close to activities and food markets - wifi was strong and

when i complained about that my wife's wifi connection doesn't work, i was told it was her phone

bad wifi connection

very poor wifi there was a hotel crash ...

the wifi did not work

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

breakfast could use some improvement, but it was ok

breakfast was not as great as i expected and they ran out of the muffins i had wanted

employee in the breakfast area was outstanding

location and the room was very comfortable. excellent breakfast

great location, clean rooms nice staff decent free breakfast, fair price.

comfort and full breakfast

staff was great breakfast was even better

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

excellent hot breakfast, even scrambled eggs and sausage

beautiful breakfast, wonderful bed and linens, it far surpassed any other similar hotel in the area for price

very friendly staff. so helpful. nice laundry facilities!

very nice staff, comfortable, accommodated a late check out

breakfast wasnt worth it there was 1 brand of cereal witch i dont prefer i tried to get juice the

this was the end of our trip and being able to do laundry on site was really handy

the continental breakfast has everything you need

breakfast was excellent, fresh even when very busy sunday morning

clean with a nice kitchenette

the kitchen is very sparse. when it comes to plates, silverware, glasses, etc

were nice it had a kitchen area that wasnt expected, we were only there for one night so wasnt of much use to us but

restaurant and no breakfast and the microwave was broken

after the pandemic they will be able to have lobby coffee and continental breakfast again

actually like that there was no breakfast, because i'd rather make my own meal choices

was perfectly clean, staff were all helpful, breakfast was more than normally expected from this kind of hotels

breakfast would be a big plus.

the gym being closed was the only thing that made me sad about this place.

gym was decent

lounge/bar was cool and restaurant in the old gymnasium was interesting

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

pop up bar was great and the staff was super friendly

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

we did not have a mini bar in our room

dark room, small, bar limited, no room service, no info in room bout services.

we traveled from san fransisco and arrived super early

drunk hotel guests, dirt on the 'new' bar of soap

also a band in the bar downstairs was playing loudly until probably around 2am

great central location. bar is not open during week days.

location, friendly staff, rooms (incl fitness center and business center in good repair and

free wifi, and good breakfast

wifi was unusable; 1mb download,

loud neighbors the flooding toilet and the wifi didn t work my entire stay my key kept

the wifi did not work correctly

the room itself was clean and comfortable and there was free wifi.

the bar and breakfast area had a

i chose your hotel because i had my 3 kids

i liked everything was close to where i needed to be had a pool for the kids!

most things were in walkable distance, like the stadium and casino

pool was closed for a bit and my kids weren't happy

the breakfast options.

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

restaurant is close by on the 5th floor, along side the gym which is very clean

there was a gym inside my room! the room was massive and had cool lighting and signage

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

happy for the fitness center and the filtered water cooler there

breakfast was excellent. room was comfortable. staff was great!

staff allowed us late check out without hassle, that was huge

breakfast was complete

breakfast was alright

location to pnc park...kitchen with stove top and fridge was great to have.

if you have kids definitely check out the children’s museum

the pool was cloudy and not that clean

rooms were so clean huge beds and bathrooms kitchen was amazing

i like jay-z a great deal, but i'm not i wanted my kids introduced to hov during our quiet breakfast

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

unable to get a strong enough wifi connection to use my laptop.

the free wifi was not working the entire stay.

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

nice restaurant downstairs. quiet room. good wifi.

is very positive that the hotel chooses to have both their swimming pool and gym open during this time of covid

she made sure we got everything we needed, including a bath tub, snacks, and the shuttle for our early flight

before the official breakfast time they still had several options for me to eat before taking my shuttle over to the airport

wasn't the best veiw and the gym was tiny, the roooms were not the best but they were fairly clean

the staff, location, and free shuttle were all perfect.

all good. breakfast was good.

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so can't complain

breakfast was nice and the cost was great

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking in and no pool

water in halls and elevators from pool loud kids

the room was comfortable and modern as well as excellent wifi connection

wifi

it was just the wifi connection that was the downfall

location was perfect. nice bar and good breakfast

served breakfast would have been a bonus, but they did bring a microwave to our room, so we were able to

excellent bar with food located inside hotel. will visit again.

the pool and gym was magnificent

shuttle didn t start until 4am

room service food was terrific.

very clean, beautiful fitness room and pool

the free breakfast and wifi are great

big room, comfy bed. wifi was easy access. great breakfast

the only disappointment was a pool and wifi

wifi and absolutely no acknowledgment of the fact that it caused a problem for guests

had to pay for wifi for every device.

the indoor pool, the friendly staff, and the breakfast!

the to go breakfast

we didn't use the pool, but in order to use the pool, you have to ask the front desk (due to covid)

close to the casino

the gym and pool were perfect for our family

nice location, they were accommodating to my late check out, and need for bottle openers

no recommended with kids

location and cleanliness nice bar and restaurant in the lobby area

decent bar that we spent a little time at, too

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

good wifi, decent room receptionist is ok, but not the rest.

rooms were clean and large, had a tv & wifi

i was able to work on my laptop with very good wifi and that was wonderful

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

location, valet parking and the outdoor atrium. the attach bar was very cool.

young kids partying

pool and breakfast buffet were excellent

she seen we travelled with 2 kids

went to the gym and that was clean and nice

the kids loved the hot tub and outdoor deck space to chill

nice hotel, had a large bar and restaurant inside

bills burger bar was excellent

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

awesome gym

in-house restaurant (bill’s burgers) has good food and excellent wait staff and bar tender

was perfect so was the pool and hot tub as well as our room and the space in it and comfortable

swimming pool was to cold.

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

we enjoyed the bar and even more the court yard

the gym was small but good

we had no light bulbs in our kitchen area

the kitchen pans and some cutlery were left dirty

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

let me have a late check out

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

decor, lobby bar view

was amazing for pnc park and rivers casino

great location, helpful staff, good gym, comfortable and clean.

i love the fact the the gym have to be key access only and the building as well

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

kitchen utensils, plates and bowls were not adequate for the number of people each room held

breakfast was simple and delicious

we used the transportation to downtown, and we also used the bar which had a great bar

kids wanted the fresh baked chocolate chip cookies like we have had at other hamptons.

went for a swim on new years, had an amazing breakfast, enjoyed the free parking, and it had an ev charger for our rental

nearby guests let kids make noise, to very late.

rooms were large, breakfast was good, snacks were good && how can you say no to free parking

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

shuttle service was excellent, we used it to go back and forth to the baseball game

so lovely! so well restored and comfortable. great breakfast and staff.

the accommodations felt super luxe, the breakfast was delicious, gym was surprisingly well appointed, and although we did not use it that night the little bar area

breakfast was different

the history of the place was really cool. and the shuttle service was nice.

asked for an early check in and arrived around 11:30 and room was ready. thank you.

staff and bar staff lounge was awesome. had alot of fun

pool and bar were both closed when i stayed here.

“gym” was beyond dirty and tiny wasn’t going to enter it

easy early check in with friendly staff

it was quiet and my kids were able to go between 3 rooms

the breakfast left a lot to be desired.

we didn't get to enjoy breakfast because we checked out before it opened

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

the added touch for breakfast was more than i expected

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

the complimentary breakfast is excellent with a broad range of options

i could hear the laundry room in the evening

food was excellent , laundry on site and they even gave me detergent

the gym is very simple - no barbells, but they have all the weights you need for the common exercises

the view and the pool

fitness centre is as good as i have ever seen in a hotel

breakfast was wonderful with a wide variety of items

staff was friendly, the fitness center was impressive they have everything you would need, the entire place was clean and

great breakfast

- only offered a bagel in a bag pool & fitness area wasnâ

resturant and bar close early

shuttle not available as it stated in website

we called ahead for a early check in

the roof top bar

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

hopefully the breakfast should improve post pandemic

the breakfast was great. the area was very clean. the staff was very helpful.

staff accommodated a very early check in after a long drive.

breakfast options were great

awesome breakfast

loved the landscaping and loved our room had a full kitchen

“breakfast” isn’t what’s in the pictures

breakfast could have been better, some marmalade/jam would have been nice

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini

the free breakfast could have more options.

no free breakfast due to covid 19 i can understand this and was happy for the room

the breakfast was very good

clean and modern facilities, the gym, swimming pool and office areas

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

room is clean. gym is small. parking entry isn't friendly to big car. location is convenient.

were vary large (i did not expect kitchen

hot breakfast

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

beautiful clean hotel friendly staff delicious hot breakfast there included

it was very clean and quiet. the free breakfast was great.

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

i could not use their wifi

only issue i encountered was connecting to wifi.

room with comfortable bed and free wifi

this time i asked for early check in and late check out

this time i asked for early check in and late check out

room service and support at the reception not a the level of the hotel

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

the food in the restaurant and through room service was just awful

was eh did order room service and dined at the restaurant the morning of check out due to convenience

cold pool in the early morning.

boys 3&5 were excited for the pool

the property itself always has a welcoming sent except for the gym which smelled a bit wonky.

close to cmu, it had a bar and a starbucks cafe.

the gym is nice

great free laundry, spacious units, clean

a complimentary washer and dryer were for our use, a full kitchen was convenient and the fitness center was great

kitchen and the room was spacious staff are so friendly

laundry services free. excellent staff

we were attending a concert at the casino

she said the pool was amazing and warm

nice staff great spa and pool

nice staff great spa and pool

grandkids loved the pool!beds were comfortable too!

clean and easy to deal with. great breakfast too.

breakfast was lacking but assuming that’s due to covid-19

the breakfast is sufficient, i know some would want more, but to me having the option of a few

breakfast was a little basic

breakfast was alright

the free breakfast was great

early check in, reasonable privacy.

restaurant and bar still closed due to the virus with no food service at all

cafe and bar were closed

i was sorry restuarant and bar areas were unavailable

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

the pool is kind of an awkward shape but also was nice to swim in

i also appreciated that there was someone attending the breakfast buffet, cleaning and refilling

great breakfast. very clean and fresh!

breakfast included for free! great!

pool and clean room, the breakfast was good.

pool was warm and open late

room and pool

beautiful room with great view of the river. gym had a good variety of equipment.

nice breakfast and wonderful staff

breakfast was fine considering the restrictions

due to covid the breakfast was not open or the bar. no fault to the hotel.

staff was awesome and breakfast selection was very good

the pool is relatively small

very laid back and the pool was great for the kids

the kids enjoyed the pool that they had to themselves and the wife enjoyed the fitness room

excellent breakfast

study room, attention to cleanliness, good temperature of water in hot tub and pool and tasty breakfast made this hotel the 'right one' to stay at in this area

staff, amazing place, very clean rooms n bathrooms, delicious breakfast, great pool n jacuzzi jets, and enjoyed using the gym

renovation forced some things (pool, gym) to be closed which is understandable and 100% ok but it should be noted on the website or

the bag breakfast but however i understand with the virus you can't have it

new, clean, ability to eat in bar or outside breakfast area late evening

great bed and sheets! nice pool!

easy access to the casino

the two employees there on saturday, july 18, 2020 that drove the shuttle to the casino were wonderful

the shuttle to the casino saved us from walking

nice hotel, nice gym and facilities

the pool, the gazebo and all of the property looked lovely

bar was fun and staff was helpful

i wasn't too happy about the swimming pool hrs

nice hotel,they have a nice outdoor pool & good room

pool was closed while we were there, so not seen

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great stay

room and long hours for the pool make as very happy

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great stay

the bar was not open the entire time we were there

located close to casino

the location to the casino.

location is less then 5 minutes by car from the casino

the location is great. very close to the casino and a few great restaurants.

friendly staff. close to casino and dining.

bed comfortable, breakfast was very nice.

the pool restriction is a pain

breakfast was awesome

the breakfast was hot and fresh, the dining area was very clean and was set for times were you didn't

rooms were clean and comfortable, it had a nice view and the breakfast was good.