wifi worked no problem

ds eat for free) wifi was fast

great rooms , comfy beds. great breakfast

wifi dropped a couple of times at peak times but only for a couple of minutes.

everything about the facilities - clean room and comfortable, bathroom and toilet facilities, wifi,

wifi worked ok

cups in room for water basic for the price wifi poor struggled to download the app for food and drink in restaurant breakfast very

the children where welcome in most areas of the hotel the pool area and the wifi was good also

poor wifi

poor wifi in bedroom.

there is plenty of parking, and now ev charger is available it suits us well

booked the windsor apartment to allow us more space and individual bedrooms and kitchen facilities

staff, ev charging point, dog friendly, good area for walking the dog, ideal base for exploring north

so all in all a very good hotel, bar and food , shame about the breakfast

location. good ev chargers.

noisy early morning due to golf course maintenance however, this is to be expected.

venue, room and really nice surroundings of golf course, wildlife and converted stables

we ate our main meals and breakfasts in the bar area and the food was first class

we only wanted a bed for the night so didn't use any facilities except one quick drink in the bar which was well stocked and warm and cosy with very good staff

we ate in the bar that evening and had a lovely, great value for money meal

roomz and bed was so comfy , the new big chef (tudor rose ) where very value for money and the bar area had all sky sports on which was a added bonus, in the morning we went to cheshire oats

bar area, very comfortable rooms, friendly staff

there is also a brilliant bar with a great selection of spirits, largers & soft drinks

nice warm homely bar area and restaurant and also a pool table to play on

had a meal in the restaurant and a few drinks in the bar whilst the footy was on

t good at all) if i was to say hotel is over

the tv in our room did not work either, it wouldn t connect to the wifi so our stay was very boring same for the bar very small and basic, basic restaurant and no tv

wifi was terrible when it worked

wifi- good

everything good except wifi

window lock and wifi not constant and walls were painfully thin so hearing other people in adjoining

the room lacked a hairdryer and the wifi signal was weak in room 55

wifi for laptops couldn't get working but we were out most of the time so it wasn't a major problem

i was on business trip - i found that the wifi was to slow for my purposes other wise easy to access

comfy room, good wifi, shortbreads at reception a very nice touch

great room, bar service superb and lovely breakfast

came for breakfast quite late so the cooked breakfast was slightly 'over'

would have liked fresh fruit salad instead uf while fruit at breakfast

early check in

breakfast was excellent and the evening meal was good

wifi connectivity was poor in my room.

only negative thing i can say is the wifi was not good!

wifi didn't work.

wifi kept dipping in and out

overall good value for money. good wifi. very comfy beds

bar was open till 2am ( not that we stayed up that late)

good breakfast and tea coffee juice are served even during thr night and great place to stay

good location and parking available. friendly staff and breakfast excellent

friendly staff , bar and reception area , cleanliness

everything very good value for money and the breakfast was excellent

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

fully equipped kitchen, spacious and modern

generous size rooms and fully furnished with everything you could need especially in the kitchen

everything was fantastic! good sized rooms, big kitchen and comfortable sitting room!

wifi was useless

told about the wifi reported faulty tv/tv remote control but nothing done nor was any feedback given

city centre location.excellent breakfast.fast wifi very friendly staff

into chester two minutes walk handed for bars club restaurant and shops lovely pool and spa free wifi

needs to change menu for evening meals each night wifi would be better if it was coded, since this would make it more secure

signal was very poor and the wifi was terrible

wifi struggled at times and i think the tv channel availability could do with looking at but as

not sure if it was just this weekend but the wifi was rubbish in the room

the wifi was a bit slow..maybe due to a lot of people staying

wifi shouldn't be restricted to 500mb

staff here were very friendly, we had a drink in the bar one night before going out and they were very chatty with us, ran out of coffee and milk in the

hotel but full of teenagers being aloud to run riot in the bar area standing and jumping over tables and a dj that was encouraging the riot

part could do with a lick of paint and furniture was a bit old fashioned, carpets a bit thread bare, room was directly above the bar so could hear noise from the pub, but we were warned about

work going on in front of house for a burger venture but on the advertisement we thought it had a bar / social area but obviously changed hands as the front house was also undergoing a

great location. lovely lady behind the bar organising check in.

wifi in morning was a bit slow but otherwise all good

wifi connection cutting out.

free wifi good

the wifi could have been better.

i can think of other than better wifi, for some reason it was really slow which made working difficult

restaurant and bar had plenty to choose from

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

room great bar good didn't have any food there but was told it was excellent by other guests

fabulous bedroom location to town lovely bar great breakfast

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

both breakfast and dinner were absolutely delicious with a great choice and the bar area was spacious and relaxing

the staff were friendly the hotel and bar very clean and the service excellent

lovely xx food gorgeous x breakfast and dinner 10/10 xx extremely clean x fab stay x thank you to bar manager, jamie

the free hot drinks in the bar at any time was a very welcome and unusually generous feature for the hotel quests

the bar area was nicely decorated for the occasion and the popular guided ghost tours depart from just

especially the lady in the morning serving our breakfast she was absolutely amazing the owner and bar staff also gave us the warmest of welcomes the room was fabulous

allowing us a late check out and early breakfast

no pub grub, no bar food available apart from roast dinner.....

comfortable bedding, warm and friendly staff, lovely breakfast in the morning, beautiful room design and lovely pub atmosphere

breakfast was very tasty

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

wifi was very slow

good wifi reception

is nothing in our room to tell us the password for wifi

rge and round) the shower was great, wifi good, dinner was not cheap but very good and breakfast was excellent

the room was big, the bed comfortable

did not have the breakfast, the room was spacious, the beds was comfortable, late check out which was great, the reception let us keep our suitcase their while we had a walk

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

for example the waitress also did the bar waited every table aswell as sorting cuterlery etc

they treated us to drinks at the bar for our anniversary and we had a lovely card in the room

was there for my birthday, complimentary drinks and a late check out

i would have liked the wifi to be secure.

pior wifi

also has the fastest wifi i ve had in any hotel recently

hot water, big tv, super fast wifi had no issues at all and was staying on the top floor

hotel not too far from chester centre, and free on-site private parking, also wifi

the room was clean and comfortable, with wifi included

wi-fi connection was not good and there was a security problem with the in house wifi but that really did matter to us very much to us

good staff, good bed, good tv and wifi, quiet air con, great location

wifi and mobile signal within the hotel - had to step outside to make calls, and could not stay

tv wasn t connecting to wifi or

window didn t open so it was fire coudnt get out. wifi wasn t any good

i had a slight issue with the wifi connection.

excellent wifi

enough to have staying in some smart hotels around the world room - fab - super comfy bedding wifi worked a treat

poor wifi

were upgraded to the spa room when we arrived which is absolutely gorgeous

i really liked the mini kitchen too

we got upgraded to the spa which was beautiful

only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for

they have kitchen facilities and a beautiful bathroom

was pleasant and well- equipped with good tv and free wifi

ow speed,

room was small but adequate for one night. wifi was quite slow

poorly maintained ie * outer window screwed open so effectively single glazed * glitchy tv * poor wifi signal

wifi signal was very weak

wifi didn't work on any of the user names but good 4g signal.

the room had everything in fridge, wifi, lovely bathroom

easy to to access , v clean accommodation,strong wifi, it's a hotel if your thing or a communal kitchen with basics always available every time i've

good hotel wifi

good free wifi throughout

very, very poor wifi in the hotel. i struggled to just check my emails.

the tv wouldn t work such as netflix, prime and more even though it was connected to the hotel wifi

having to reconnect to wifi every day- a minor inconvenience

wifi

car parking charges. wifi a bit slow and unreliable at times.

bar staff delightful

voucher for a free drink in bar fifteen was a bonus

the bar staff on duty were lovely and very helpful perfect

highly recommend anyone that stays also visits the bar where you will receive a warm welcome, reasonably priced drinks and events on occasion

location, character room above a thriving lively bar that doesn't disturb the room

didn't have milk in the room that's the only negative but just a short walk to the bar and they gave us fresh milk straight away

very happy about the view over the car park,also the lorry waking us in the early hours emptying the bin however

enjoyed our stay loved the room and we had our breakfast and evening meal in the boathouse, excellent food and lovely friendly staff will

great for city walls, grovesnor park and boat trips on the dee

restaurant and bar were situated in a lovely spot and had good food and drinks

the games area is superb too for chilling and playing games/pool and even have a strum on the guitars if you like

helpful staff and really great room with lots of space for our family - couple and two kids

clean ,no kids running about at 3 in the morning let fellow residents that there back .

very clean friendly staff pool table and other games were a nice touch breakfast lovely

have toys for kids to play

live band in bar were excellent, staff exceptional and hard working

very pleasant bar area and separate room with pool table and chess facilities

the room was lovely with large tv, tea/coffee making facilities and spa bath with rainforest shower

know) but it didn’t bother us too much as we had the games room to ourselves and it had music, pool table, darts and chess, table tennis, also a lovely little reading area, towards the end of

great bar with pool table & darts

very helpful and friendly staff, nice bar area, lovely breakfast.

close proximity to the town (10min walk) the bar in the bawn lodge is a great place to eat and

bar prices and meal options are also good

breakfast was included in our booking, and again this had lots of options and was great to set us

to find free parking within walking distance from city centre very clean good bar with friendly staff excellent

really good choice at breakfast and loved the table

room was big and warm breakfast very good staff very good

everything about this place,staff and breakfast was absolutely fantastic.

lovely hotel the staff were friendly & helpful the room was lovely & clean breakfast was delicious theres a few nice restaurants very

they had kids dvd's to watch which he enjoyed in the evenings

the staff were really helpful and friendly. breakfast was good. free parking

was very clean to high standard our room was a ground floor room easy to get bags with in with kids

early check in was a real bonus and meant our day in chester was a full one

breakfast was excellent, and the location was just right

everything, only downside was the bar was been refurbished and not available, enough place's to get a beer from close by

free wifi was somewhat problematic in our room but we didn't go there to spend hours on the internet so

although, the wifi didn t reach the rooms or most of our corridor

complain was wifi in my room very poor, although in the main areas of the hotel, it was

could only connect the wifi from certain locations

wifi and phone signal was poor.

due to lack of staff, there wasn't enough staff on to cope with volume of customers which led to bar area being left full of dirty glasses for many hours and empty plates with food on left for the

checking in and despite ringing the reception bell twice i had to go and find someone behind the bar to go find someone to check me

this was a cosy place to stay the bar was spacious and the food was lovely

large car park for our campervan

friendly staff who were happy to assist with early check in when we arrived early

friendly staff, clean & spacious room. nice location. wifi spot on... will stay here again...

the room was spotless and very well furnished - wifi in the room was fast and reliable

the fee wifi was hopeless

wifi didn't reach our room, but this wasn't mentioned at check in.

wifi poor

the welcome cookie was warm and tasty. free wifi.

the room was ok and happy with access to free wifi

ad to use my own network)

good wifi, super shower, lots of coffee, tea and milk in the room

nice location / very nice rooms / staff friendly / good parking / good wifi

good wifi dinner was ok restaurant a little chilly and i was unfortunate enough to pick the sae dining

the facilities ie free spa / wifi are great. would defo stay again.

great wifi connection &

room facilities: wifi, tea/coffee, television

about it from hot showers, great pool facilities, comfy beds and good wifi

the early check in is a pain at the moment and early checkout (7am) is non existent

property was in superb order, the bar area was kept to a very high standard as was my accommodation

didn’t have breakfast but wish we had it looked lovely, we could have had brunch in the lovely bar area

on departure i asked the young man at the bar if i should place the room key into the check out box

the room was nicely decorated, spacious and comfortable. quiet on a night and late check out.

we were able to park our car right beside our room

we required an early check in and they were very accommodating to this

we requested an early check in and were warned it may not be possible but they would try their hardest to make it a

they replied to my messages quickly and even accommodated us with an early check in

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

wifi connection was not brilliant and the door locks were temperamental (upgrade is already planned (-)wifi wasnt great (+) only fault is wifi drops off all the time, otherwise perfect in every day (-)wifi in room was a bit hit and miss (+) my room was in a nice quiet area, great light, comfortable and with great wifi (-) low connection wifi (-) we had to ask for the wifi password, we had to ask for bathrobes and the scrambled eggs at breakfast had to be redone - (-)the wifi reception in certain parts of the hotel was intermittent . (-) wifi none existent on premises (-)wifi boots user off every 5 minutes

all the team, from front desk, to bar and restaurant to gym were polite, attentive and pleasant

secure parking staff well trained and very polite fabulous facilities and will book for a longer stay next

also the pool was stunning and the gardens where they grow their own producer the

ce big grass area to play for kids) rooms were a good size

room was great, roomy, clean and a very comfy bed, even the kids bed was a proper bed not a folding one

here a few times now with wife and kids 3 and 8 and great for them with the play areas

parking easy, and facilities at the venue were all we needed

great food and entertainment for the kids too

late check out

friendly staff cleanliness wifi warmth

wifi wasn't free

the rooms are always comfy. sport &starbucks &restaurant always good. good wifi. good parking

reliably fast wifi

food was excellent and good value, room was very comfortable and wifi fast.

of room, good access to the bar with a great selection of food and drinks

only ever one staff member in the restaurant bar taking the orders at the till and she also has to fix the drinks so it takes a long time

such warm welcoming staff, lovely bar and restaurant

hairdryer iron and ironing board we had a very plesant stay the staff were great but emma in the bar and les stood out for us nothing is to much trouble emma was always cheerful as was les

grade 2 building, staff were great, two sides to the pub, so pub meal in the bar side or waitress service in the other, food was very nice, came pipping hot, very reasonably

atmosphere very straight forward instructions to use wifi and other such things

good location, ease of access, wifi and general comfort :)

was disappointed with the wifi

would liked to have had wifi in the rooms rather than having to go into the pub

connect to wifi in my room but i wasn't that bothered

nice addition to have seating in bar and snacks in the

rooms were great for us, and having a little kitchen meant we could have breakfast before setting out for the day

was fantastic was so clean and newly refurbished the family room we had was fantastic the kids where in a different bedroom which they

the kids beds were in a separate area leaving them plenty space to play

i felt comfortable that the kids would not leave their room without us knowing because there was just one doorway into both

breakfast superb along with location

local takeaway options directions & telephone numbers given, the staff set up a table in the bar with plates/cutlery ect

meals and breakfast were of a very high standard and served in a lovely restaurant

great breakfast and lovely comfortable room

stylish, inc the bar and restaurant

free wifi access, in todays world of instant connectivity this is not really appropriate

wifi was limited just for emails no free browse breakfast was very ordinary noting speacial

it was a struggle to login to the wifi. i ended up not managing at all.

wifi parking swimming & swimming towels/locker all included

they tried to fix my wife's wifi connection even though the issue was with the phone rather than the public wifi

was fine and the wifi worked well

free parking and free wifi

wifi was good but not as good if using 2 devices

very good wifi

wifi was crap

i liked everything apart from the wifi connectivity

wifi could be better in some areas of the hotel

the wifi is very poor as you can imagine with the property being so isolated.

couldn t get wifi in room number 433

wifi was awful - i had to dress and go downstairs just so i could speak with my daughter or

the bar is well stocked and offers a good selection of draft beers, etc

location, clean beautiful restaurant and bar area

very clean, in a great location, 15 mins from the airport, nice bar and nice friendly

exhibition about stuart sutcliffe the original bass player in the beatles in the bar and up the stairs

in the hotel there is a bar area and they also have a restaurant

the prices at the bar and in the restaurant were very reasonable

breakfast but the rooms the food were great staff on morning were great very helpful young man on bar in afternoon really

good: friendly staff ( although the young man behind the bar ignored me when i arrived )

the staff we’re extremely friendly and welcoming the bar and the room we’re very clean

excellent location and staff attentive. also free parking.

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60

100 if not paid in 2 weeks)

great location and parking as well as ev charging

location, excellent secure parking & ev charging facility, friendly & helpful staff, very clean & tidy

beware of the parkingeye cameras around the casino next door!!

location was fab, not too far from albert dock, a casino, food outlets

late bar available

ry good size, good amenities, wifi very good)

comfortable, warm, contemporary, polite staff. great location. work friendly wifi

room

wifi stopped at around 11

wifi was not working properly

nice bed, warm room, good breakfast and flexible entry.

helpful about holding luggage and an early check in

great place and staff were friendly. excellent breakfast.

very relaxed hotel, bar with live football & pool table

breakfast was very good

could leave bags due to no early check in. room with a nice kettle and comfy bed.

restaurant and bar staff also excellent, friendly and so helpful

receptionist & bar team really welcoming, friendly and more than helpful

everything, decor, toilets were black which i loved mini bar was marshall amps

the staff were very helpful and lovely, the breakfast was delicious, the bar was open to the residents till very late

the staff were friendly and helpful and the bar area was very comfortable

early check in luggage room location to town

for some fresh air - this is a lovely old converted dock building and has so much atmosphere - breakfast was fabulous, big choice and lovely breakfast room - the staff all around the hotel were

just a small thing the lighting in the bar in the evening, it was very bright.

didn't catch the name of the young man on reception and bar but he's an absolute credit to your hotel

wifi worked and breakfast was good

great hotel/ great location/ great staff/ good wifi and generous bfast

fast and free wifi

poor wifi

free wifi was a bit poor on speed

the wifi worked very well and the huge double bed was comfy

could never connect to the wifi, slow shower water .

not good wifi signal

wifi signal was weak in my room.

wifi was great

and bar staff lads was very kind and lovely people, i liked that the bar/food was still serving at 2am,

bed was comfortable and the staff were very accommodating the bar area was nice and they had live football on there too

to our preferences clean great facilities didn't have breakfast but smelt & looked delicious late check out time pool table

the breakfast buffet was great

early check in late out

room right no new towels or cups even after it was used for tea they had no streaming services wifi was really

great wifi good breakfast comfy bed fast check in and out wonderful location..!

olls) for a family. wifi wouldn't connect

a shower cap so good to provide one no info on wifi or booklet for what was provided in the hotel, this may have been on email but think a small

no mention of wifi and had to come back to ask about breakfast times etc

our room was not due to be ready until 3pm, but the staff not only gave us early check in, they also upgraded us to a better room, in order to do so

the mini bar was just basically the same price as going to the shop

called me a liar for saying i booked early check in especially when i even showed them proof

we liked having the mini bar option a very reasonably

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at all will be booking to stay here

the bar the shower the bed

super clean, friendly staff, bar area good

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

the room was lovely and clean as was all then corridors etc also a nice little bar in reception

bar and night security

early check in and late check out

bar prices to high like to come back and have s couple of drinks at end of day but chose not to at

breakfast as always at holiday inn

great value for money central location very clean, friendly staff and a great breakfast

lots of restaurants and bar located near the hotel in walking distance

they have a back garden which is nice to sit out in the mornings and have complimentary breakfast and cup of tea, at night time the lights look incredible

friendly owner, nice people everywhere, awesome breakfast and a very relaxed atmosphere

breakfast included

breakfast was good as well as the showers, bed & complimentary coffee &tea

breakfast option simple and perfect

very good communication from the hosts and kids enjoyed the stay

the fact that you could make food for kids rather than eating out all day

great location, kids loved the penthouse

it is just that while we had kids our view was a gentleman's club and this was a little noisy at time

location was fantastic, beds were super comfortable kitchen well equipped and bathroom spotless

bar was only open saturdays and sundays as residents we would have liked to be able to get a drink

nice, clean, and great location with a cute little bar attached which serves a delicious breakfast

late check out option was ideal

also the room wasn’t ready so they gave us a late check out

didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and

location clean room late check out nice receptionists and deposit back same day comfy bed huge tv open 24 hour

the staff is awesome, great breakfast, nice location, rooms extremely large.

and clean, the restaurant and food was lovely, our room was spotless and the bed was comfy, the bar was great

very well run hotel with a proper reception staffed by two helpful staff and with a nice looking bar and

gym great wifi fab breakfast great towels and clean - fab location and price - really friendly

information about how to get the wifi

room with a nice big tv wifi free and works very well throughout the hotel gym is small but very well equipped, the sauna

really unreliable wifi. very irritating as it was one of the reasons i booked the place.

no wifi..... very dissappointed!

it is very well located. good wifi, nice staff.