lawn mowers on a morning we were working nights so not hotels or golf course fault

we only wanted a bed for the night so didn't use any facilities except one quick drink in the bar which was well stocked and warm and cosy with very good staff

is ideal when we come to visit them, our rooms have always been spotless, lovely comfy beds, nice bar the staff are very

sophie in the bar /dining area needs a special mention, lovely girl

nice hotel bar with good food served from 12 to 8pm and very pleasant helpful staff

the bar was great and a singer on

good service from the staff in the bar & restaurant, very clean everywhere

the facilities in the kitchen were good

lovely reception and kitchen staff

bar food and atmosphere staff friendliness food great, clean everywhere and great

terrible, terrible wifi. absolutely unusable. better to tether off phone.

would have given it top marks but the wifi is rather slow, but usable just about

everything about the facilities - clean room and comfortable, bathroom and toilet facilities, wifi,

free wifi, clean room and friendly staff

very good selection of breakfast food good wifi signal plenty of parking

wifi is poor in the bedroom, everything else is very good no complaints

wifi or phone reception in my room

cups in room for water basic for the price wifi poor struggled to download the app for food and drink in restaurant breakfast very

wifi worked ok

poor wifi

the tv the signal kept on breaking up making it hard to actually watch anything this may be a wifi issue with signal strength at a guess

good free wifi throughout

wifi didn't work on any of the user names but good 4g signal.

the room had everything in fridge, wifi, lovely bathroom

i could not log onto the wifi but that could just be me and i did not really need it.

great room, bar service superb and lovely breakfast

early check in

breakfast - good

perfect location nicely refurbished v clean great food great bar atmosphere 11 out 10

breakfast was excellent and the evening meal was good

got early check in and late check out for free, which is great

got early check in and late check out for free, which is great

roomz and bed was so comfy , the new big chef (tudor rose ) where very value for money and the bar area had all sky sports on which was a added bonus, in the morning we went to cheshire oats

friendly staff, nice bar and restaurant. highly recommended.

took the kids to chester zoo which was only a 10 minute drive

wifi and phone signal was poor.

although, the wifi didn t reach the rooms or most of our corridor

complain was wifi in my room very poor, although in the main areas of the hotel, it was

could only connect the wifi from certain locations

to the wifi

the perks were having access to a pool table, board games and a smart tv in such a cozy setting made the trip very relaxing

games room with pool and darts, liked the decor, comfy beds and jacuzzi bath in rooms

breakfast was provided to us in our room and we were able to arrange a late check out

has residents bar and lounge

food served outside of restaurant hours (breakfast/lunch/dinner) no room service or bar snacks

everything good except wifi

to the lovely city of chester has spa facilities friendly staff comfortable bed wifi was

wifi wasn't great

wifi- good

wifi was average, could do with a booster, but otherwise fantastic facilities.

struggled with wifi on work pc but that s more likely my firewall

friendly staff, clean & spacious room. nice location. wifi spot on... will stay here again...

the fee wifi was hopeless

wifi is intermittent and weak.

wifi didn't reach our room, but this wasn't mentioned at check in.

window lock and wifi not constant and walls were painfully thin so hearing other people in adjoining

the room lacked a hairdryer and the wifi signal was weak in room 55

wifi did not work in our room and mobile phone signal was poor

is is something the hotel can't

room was away from the main reception and wifi was so poor as well as 4g signal, so we couldnt plan our trips for next day, had to go to the

great food and entertainment for the kids too

areas would benefit from redecorating and bar wait however all staff really helpful and pleasant so made up for

bar and restaurant excellent service

coming in for a drink i went to bar and explained that i'd been sitting outside, the lovely lady on sat afternoon said she wasnt

mile to allow us to make coffee in the morning so we didn’t make to much noise in the room as kids were sleeping

is fantastic for everything, staff also very friendly and very good at there rolls, breakfast great

breakfast room off the bar area all bright,comfortable and clean

clean good breakfast

good breakfast and tea coffee juice are served even during thr night and great place to stay

good location and parking available. friendly staff and breakfast excellent

beer prices were also well below the area average and bar had a good selection of beers and bottles etc

hotel but full of teenagers being aloud to run riot in the bar area standing and jumping over tables and a dj that was encouraging the riot

work going on in front of house for a burger venture but on the advertisement we thought it had a bar / social area but obviously changed hands as the front house was also undergoing a

hotel and bar

very friendly staff with a great bar area in the centre off chester

fully equipped kitchen, spacious and modern

everything was fantastic! good sized rooms, big kitchen and comfortable sitting room!

generous size rooms and fully furnished with everything you could need especially in the kitchen

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

wifi was useless

the location. the gym and pool. air con in room. wifi. fridge in room. shared spaces

no wifi, and no sound on television, which i had to complain several times about

amd polite amd the staff at the leisure reception went out of their way to assist me with the wifi

told about the wifi reported faulty tv/tv remote control but nothing done nor was any feedback given

wifi was a little slow

comfortable room, wifi , decent shower and topped off with a hearty cooked breakfast

hot water, big tv, super fast wifi had no issues at all and was staying on the top floor

i would have liked the wifi to be secure.

room was a good size, bed was comfortable and wifi was good. breakfast was ok.

breakfast great bar staff great, location brilliant

restaurant and bar had plenty to choose from

fabulous bedroom location to town lovely bar great breakfast

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

both breakfast and dinner were absolutely delicious with a great choice and the bar area was spacious and relaxing

the bar area was nicely decorated for the occasion and the popular guided ghost tours depart from just

the staff were friendly the hotel and bar very clean and the service excellent

staff and we were allowed an early check in

the bar serves a range of drinks and the food is excellent

free wifi good

poor wifi supplier by bt

the wifi could have been better.

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

awful wifi and phone reception. this need to be addressed.

wifi connectivity was poor in my room.

only negative thing i can say is the wifi was not good!

overall good value for money. good wifi. very comfy beds

swimming pool, wifi

wifi didn t work in our room.

venue was brilliant, live band playing in the bar and lovely food

of room, good access to the bar with a great selection of food and drinks

such warm welcoming staff, lovely bar and restaurant

hairdryer iron and ironing board we had a very plesant stay the staff were great but emma in the bar and les stood out for us nothing is to much trouble emma was always cheerful as was les

grade 2 building, staff were great, two sides to the pub, so pub meal in the bar side or waitress service in the other, food was very nice, came pipping hot, very reasonably

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

food was excellent and good value, room was very comfortable and wifi fast.

wifi was bad upstairs 609

wifi wasn't free

well appointed, comfortable rooms with good wifi

i had a bit of trouble connecting to the wifi through it defaulting out of the login screen, although got there in the end

so lovely and welcoming, the bar had a lovely vibe at night and the breakfast was amazing

we chose the additional breakfast option both days; we rolled down about 9:30am to find the bar empty but for a wonderfully laid table just for us

great location, great rooms, great staff, great breakfast, all great!

especially the lady in the morning serving our breakfast she was absolutely amazing the owner and bar staff also gave us the warmest of welcomes the room was fabulous

no pub grub, no bar food available apart from roast dinner.....

good wifi reception

wifi was very slow

clean, free wifi and brilliant location withing the city, being close to the shops and historical landmarks

is nothing in our room to tell us the password for wifi

i looked for the wifi code in the room but ended up calling reception

to be able to book into our room until 2pm, we were in and unpacked by 10:45am (and at the bar by 11am)

but when paying for a late check out, its usually for extra sleep time

the location was great, very central. staff were super and very helpful. nice bar too.

late check out option is great especial for us as we had been on a works wine tasting event and

bar area for chilling

enough to have staying in some smart hotels around the world room - fab - super comfy bedding wifi worked a treat

rubbish wifi

excellent wifi

lacked walk in shower and on taking shower plug not draining so caused bath to fill internet wifi kept cutting out very poor signal and unable to get mobile data signal sadly on arriving home

wifi was not great

the room was clean and comfortable, with wifi included

wi-fi connection was not good and there was a security problem with the in house wifi but that really did matter to us very much to us

good staff, good bed, good tv and wifi, quiet air con, great location

tv wasn t connecting to wifi or

wifi and mobile signal within the hotel - had to step outside to make calls, and could not stay

spa room wonderful location convenient parking very clean lovely housekeeping staff wonderful

unique rooms plus they have a mini kitchen so you can eat in if you want.

we were upgraded to the spa room which was a lovely surprise at check in

needed a proper fridge/freezer in the kitchen and some more utensils

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

enough beds for sleeping ud83dude34, chairs and table in the room was very nice, great wifi, bathrobes were a nice touch fitted perfectly, iron and hair dryer worked great

free wifi throughout

room was small but adequate for one night. wifi was quite slow

location is perfect and wifi was working. room was clean and tidy.

poorly maintained ie * outer window screwed open so effectively single glazed * glitchy tv * poor wifi signal

very, very poor wifi in the hotel. i struggled to just check my emails.

wifi is slow.

air conditioning in business double room no fridge in room wifi was poor had to queue for

wifi was very slow and couldn t manage to progress work or updates which was very

the tv wouldn t work such as netflix, prime and more even though it was connected to the hotel wifi

location, character room above a thriving lively bar that doesn't disturb the room

the staff at the bar were so nice, friendly and welcoming

highly recommend anyone that stays also visits the bar where you will receive a warm welcome, reasonably priced drinks and events on occasion

early check in as room was ready. central location, ten minutes from station. intersting decor.

wasn't a fridge but it was fine as the bar gave me a big bucket of ice to put my milk

great to be able to park for nothing

breakfast buffet style and a la carte - all very tasty

you can wander down the riverside path or pop over to the bar / restaurant and watch the boaters go by

bedside tables would have been handy and beer mats in bar but not end of the world

the bar and restaurant were a lovely place to relax and have a bite to eat

bar prices and meal options are also good

early check in was a real bonus and close proximity to the city was great

the lively bar was popular with non residents but no noise could be heard from the room

breakfast was done as time bookings for rooms as it was a full table service and to prevent long

room was lovely bed comfortable no noise and breakfast very good

the bar was open and friendly

from gym early in the morning travelling up to the room

fun vibe in good location with good gym (for additional £5). staff friendly and helpful.

excellent staff which made it, in particular keith behind the bar what a star! very nice gm also

a excellent breakfast and kids eat free

wifi shouldn't be restricted to 500mb

signal was very poor and the wifi was terrible

comfortable room, good wifi, excellent breakfast

the wifi was a bit slow..maybe due to a lot of people staying

not sure if it was just this weekend but the wifi was rubbish in the room

was excellent it's a must stay the room very comfortable and quiet the breakfast was fantastic the best porridge and lovely full english and about a 15min walk into

they had kids dvd's to watch which he enjoyed in the evenings

comfortable and clean room and a delightful staff and morning breakfast.

afternoon tea and breakfast were delicious. the room was spotless.

lovely hotel the staff were friendly & helpful the room was lovely & clean breakfast was delicious theres a few nice restaurants very

breakfast was excellent, and the location was just right

breakfast very nice

the breakfast was lovely as well as the staff who served it

no bar open

staff were very friendly, breakfast was superb. very comfortable and clean.

large car park for our campervan

this was a cosy place to stay the bar was spacious and the food was lovely

friendly staff who were happy to assist with early check in when we arrived early

the room was clean ,bed clean & comfy.the bar food was excellent ❤️

the breakfast was served in the bar and was made to order and very good

breakfast but the rooms the food were great staff on morning were great very helpful young man on bar in afternoon really

the prices at the bar and in the restaurant were very reasonable

the staff we’re extremely friendly and welcoming the bar and the room we’re very clean

good: friendly staff ( although the young man behind the bar ignored me when i arrived )

hairdryer didn't work had to change it,water wouldn't stay in sink,even with plug and wifi wasn't

nice location / very nice rooms / staff friendly / good parking / good wifi

ad to use my own network)

wifi was non existent

the bed is huge and really comfortable, the only issue was the wifi which was less than reliable and kept dropping out

room facilities: wifi, tea/coffee, television

about it from hot showers, great pool facilities, comfy beds and good wifi

the single beds were very comfortable and the large screen tv is easy to operate and wifi connection to the hotel system is very good

good wifi dinner was ok restaurant a little chilly and i was unfortunate enough to pick the sae dining

location. facilities. ample free parking. wifi.large tv.manned reception

the tv wifi kept disconnecting every 30 minutes which we were also very unimpressed with

wifi on tv did not work

wifi didn't work after the first day of our stay

wifi was hit and miss

wifi didn t work at all on the first day and the netflix didn t work on the tv but on day two

property was in superb order, the bar area was kept to a very high standard as was my accommodation

rooms, canalside location, old fashioned cosy bar with log fires, fantastic food and

early and asked for early check in due to work commitments and they were very accommodating and

didn’t have breakfast but wish we had it looked lovely, we could have had brunch in the lovely bar area

the room was nicely decorated, spacious and comfortable. quiet on a night and late check out.

total restoration in the room and the choice of drinks in the bar and atmosphere

great bar with wonderful staff and a selection of local beers to try alongside more generic brands

parking gorgeous breakfast (the chef was lovely) friendly staff lovely room and very clean gorgeous beer garden (+)breakfast was excellent, freshly cooked staff lovely. would definitely stay again. (+)staff make you so welcome breakfast was so good (+) during check-in, they were asking your preference for the breakfast menu and preferred time for breakfast (+)enjoyed our pleasant stay nothing was too much trouble and thank you for our creme eggs with our breakfast for easter defo booking (+)location easy to travel around to different places, staff were very friendly, as were the locals breakfast was very good, beer prices were very good also (+) nice breakfast (+) the breakfast, included in the overnight price, was also excellent with hot food, fruit juice, etc (+)great room .easy early check in ..great value for money .breakfast lovely . (+) delicious breakfast in the morning, norma was very nice and all the staff were polite and welcoming

parking gorgeous breakfast (the chef was lovely) friendly staff lovely room and very clean gorgeous (+) parking on-site was easy to access (+) plenty of parking, good breakfast and a great bar (-)limited parking but not a problem (+) parking was easy and felt safe (+)convenient location to the town and great hosts, parking out the front was a bonus. (+)good location , loads of parking , friendly staff , good accommodation , excellent breakfast , (+) also parking see you soon hq (+)easy walk from both bus and railway station excellent breakfast a friendly bar, great atmosphere parking if (+) room was clean, parking was great and the breakfast was nice

just great value dated but i love dated and absolutely functional bar and gardens superbly kept

a nice bar area too

the bar is well stocked and offers a good selection of draft beers, etc

exhibition about stuart sutcliffe the original bass player in the beatles in the bar and up the stairs

a great little bar and breakfast was excellent

in the hotel there is a bar area and they also have a restaurant

late bar available

close to casino

bar open till 1am

nice restaurant and bar with very reasonable prices

great location and parking as well as ev charging

comfortable, warm, contemporary, polite staff. great location. work friendly wifi

wifi was not working properly

ry good size, good amenities, wifi very good)

road in a multi storey car park this was not given on booking site which said

room