wifi or phone reception in my room

wifi worked ok

cups in room for water basic for the price wifi poor struggled to download the app for food and drink in restaurant breakfast very

man should do a recci to check on the rooms, some small things need fixing and/or replaced wifi

the children where welcome in most areas of the hotel the pool area and the wifi was good also

wifi included

faster wifi - thats it really. pretty good otherwise.

very good selection of breakfast food good wifi signal plenty of parking

ds eat for free) wifi was fast

would have given it top marks but the wifi is rather slow, but usable just about

there is plenty of parking, and now ev charger is available it suits us well

booked the windsor apartment to allow us more space and individual bedrooms and kitchen facilities

staff, ev charging point, dog friendly, good area for walking the dog, ideal base for exploring north

so all in all a very good hotel, bar and food , shame about the breakfast

location. good ev chargers.

noisy early morning due to golf course maintenance however, this is to be expected.

venue, room and really nice surroundings of golf course, wildlife and converted stables

we ate our main meals and breakfasts in the bar area and the food was first class

we only wanted a bed for the night so didn't use any facilities except one quick drink in the bar which was well stocked and warm and cosy with very good staff

we ate in the bar that evening and had a lovely, great value for money meal

to the lovely city of chester has spa facilities friendly staff comfortable bed wifi was

wifi was terrible when it worked

of introdution to hotel, poor wifi and tv reception, had to retune tv in 3 times

t good at all) if i was to say hotel is over

wifi- good

had a meal in the restaurant and a few drinks in the bar whilst the footy was on

bar area, very comfortable rooms, friendly staff

nice warm homely bar area and restaurant and also a pool table to play on

got early check in and late check out for free, which is great

got early check in and late check out for free, which is great

window lock and wifi not constant and walls were painfully thin so hearing other people in adjoining

the room lacked a hairdryer and the wifi signal was weak in room 55

wifi for laptops couldn't get working but we were out most of the time so it wasn't a major problem

i was on business trip - i found that the wifi was to slow for my purposes other wise easy to access

comfy room, good wifi, shortbreads at reception a very nice touch

swimming pool, wifi

wifi kept dipping in and out

good breakfast, spacious room, good wifi.

not a great wifi signal in our room

wifi didn t work in our room.

breakfast room off the bar area all bright,comfortable and clean

everything very good value for money and the breakfast was excellent

good location and parking available. friendly staff and breakfast excellent

breakfast ud83dudc4d,staff ud83dudc4d

good breakfast and tea coffee juice are served even during thr night and great place to stay

generous size rooms and fully furnished with everything you could need especially in the kitchen

fully equipped kitchen, spacious and modern

everything was fantastic! good sized rooms, big kitchen and comfortable sitting room!

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

wifi was useless

amd polite amd the staff at the leisure reception went out of their way to assist me with the wifi

city centre location.excellent breakfast.fast wifi very friendly staff

needs to change menu for evening meals each night wifi would be better if it was coded, since this would make it more secure

wifi good

staff here were very friendly, we had a drink in the bar one night before going out and they were very chatty with us, ran out of coffee and milk in the

part could do with a lick of paint and furniture was a bit old fashioned, carpets a bit thread bare, room was directly above the bar so could hear noise from the pub, but we were warned about

very friendly staff with a great bar area in the centre off chester

hotel but full of teenagers being aloud to run riot in the bar area standing and jumping over tables and a dj that was encouraging the riot

work going on in front of house for a burger venture but on the advertisement we thought it had a bar / social area but obviously changed hands as the front house was also undergoing a

i can think of other than better wifi, for some reason it was really slow which made working difficult

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

poor wifi supplier by bt

wifi connection cutting out.

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

no noise from the bar downstairs

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

restaurant and bar had plenty to choose from

the only fault was the drinks in the bar were very expensive.

very welcoming staff. upgrade to a beautiful suite. nice bar area. lovely breakfast.

staff and we were allowed an early check in

lovely xx food gorgeous x breakfast and dinner 10/10 xx extremely clean x fab stay x thank you to bar manager, jamie

the bar area was nicely decorated for the occasion and the popular guided ghost tours depart from just

the bar serves a range of drinks and the food is excellent

furnishings complimentary tea and coffee at the bar throughout our stay friendly staff lovely hearty breakfast pleasant

a wonderful place, beautiful, quirky room, comfy bed, exceptional breakfast and lovely staff… happened to be here for their 10th anniversary party and was made to

the bar was welcoming and again the decor and furniture felt

the breakfast was so good, i had the continental and my daughter had the full english

no pub grub, no bar food available apart from roast dinner.....

warm welcome and a nice, unexpected early check in, room was clean and welcoming, decorated in a faux early 20th century style, part

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

i looked for the wifi code in the room but ended up calling reception

the room was big, the bed comfortable

rge and round) the shower was great, wifi good, dinner was not cheap but very good and breakfast was excellent

the wifi didn't work for me but wasn't important.

wifi was fantastic

to be able to book into our room until 2pm, we were in and unpacked by 10:45am (and at the bar by 11am)

staff impeccable, from checkin/out to the bar staff

bar area for chilling

the noise might be a problem if you have kids who go to bed a bit earlier

the location was great, very central. staff were super and very helpful. nice bar too.

wifi

i would have liked the wifi to be secure.

pior wifi

great breakfast, room, wifi and above all else the staff

also has the fastest wifi i ve had in any hotel recently

wifi and mobile signal within the hotel - had to step outside to make calls, and could not stay

good staff, good bed, good tv and wifi, quiet air con, great location

wi-fi connection was not good and there was a security problem with the in house wifi but that really did matter to us very much to us

the room was clean and comfortable, with wifi included

tv wasn t connecting to wifi or

wifi struggled at times and i think the tv channel availability could do with looking at but as

wifi shouldn't be restricted to 500mb

signal was very poor and the wifi was terrible

fault the hotel two minor wifi not good

comfortable room, good wifi, excellent breakfast

lacked walk in shower and on taking shower plug not draining so caused bath to fill internet wifi kept cutting out very poor signal and unable to get mobile data signal sadly on arriving home

rubbish wifi

poor wifi

i had a slight issue with the wifi connection.

wifi was not great

spa room wonderful location convenient parking very clean lovely housekeeping staff wonderful

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

unique rooms plus they have a mini kitchen so you can eat in if you want.

there’s even a small door for the kids to enter the room

are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking past can see directly in

lack on info in room, room service, wifi etc

room was small but adequate for one night. wifi was quite slow

was pleasant and well- equipped with good tv and free wifi

was a lovely and comfortable room with a beautiful bathroom and great wifi

enough beds for sleeping ud83dude34, chairs and table in the room was very nice, great wifi, bathrobes were a nice touch fitted perfectly, iron and hair dryer worked great

very, very poor wifi in the hotel. i struggled to just check my emails.

wifi is slow.

having to reconnect to wifi every day- a minor inconvenience

wifi was very slow and couldn t manage to progress work or updates which was very

air conditioning in business double room no fridge in room wifi was poor had to queue for

voucher for a free drink in bar fifteen was a bonus

the bar staff on duty were lovely and very helpful perfect

location, character room above a thriving lively bar that doesn't disturb the room

wasn't a fridge but it was fine as the bar gave me a big bucket of ice to put my milk

early check in as room was ready. central location, ten minutes from station. intersting decor.

great for city walls, grovesnor park and boat trips on the dee

breakfast buffet style and a la carte - all very tasty

very happy about the view over the car park,also the lorry waking us in the early hours emptying the bin however

parking is not private

and breakfast was

gym music was mildly annoying that early (not horrific but mildly annoying)

the board games, books, pool table, football table, cuddly teddy bears and games (even guitars for my husband to have a jam

no chalk for the pool table

from gym early in the morning travelling up to the room

the check in was fantastic, offered early check in and late check out

loved everything locatin, rooms, breakfast, dinner, ambience and amazing team

light airy bar and restaurant overlooking the dee marshes with fantastic views of the bird life at breakfast

allowed early check in as going onto a function

breakfast a bit overcooked but no real complaints!

lovely, proper hotel with a smashing bar and restaurant.

nights & enjoyed the first night in the bar which was nice & busy,plenty of seating

it was a bit noisy as we were above the bar but we were still able to sleep well.

cold water jug at breakfast

food and outside bar area, ideal location

nice breakfast

afternoon tea and breakfast were delicious. the room was spotless.

breakfast was cooked to order and we had a plentiful afternoon tea on arrival

lovely hotel the staff were friendly & helpful the room was lovely & clean breakfast was delicious theres a few nice restaurants very

everything about this place,staff and breakfast was absolutely fantastic.

comfortable and clean room and a delightful staff and morning breakfast.

nothing really, shame the bar wasn’t open

breakfast was very satisfying and the staff were very helpful

was very clean to high standard our room was a ground floor room easy to get bags with in with kids

was a shame the bar wasn't open to relax in (refurbished going on i believe) but drinks were available when

everything, only downside was the bar was been refurbished and not available, enough place's to get a beer from close by

nice to have the bar so close to the room made it easy to nip out and grab a drink when relaxing in the room

this was a cosy place to stay the bar was spacious and the food was lovely

the room was clean ,bed clean & comfy.the bar food was excellent ❤️

friendly staff who were happy to assist with early check in when we arrived early

we decided to eat at the bar attached and the quality and price were brilliant, the staff working in the bar were so kind

hotel bar and lounge was great, an open fire, pool table and selection of games made it very welcoming

fantastic room with great wifi connection and much needed spa bath

time of year) shower area and towels, lovely reception impressions both the ladies were lovely, pool table to use, lovely garden area, not too far from

room was well decorated, comfortable and with a huge wall mounted tv. enjoyed the spa bath.

especially helen the owner, who upon our return from a late nigh out, opened the bar for us and even stayed and enjoyed a drink with us

the welcome cookie was warm and tasty. free wifi.

the bed is huge and really comfortable, the only issue was the wifi which was less than reliable and kept dropping out

the room was ok and happy with access to free wifi

nice location / very nice rooms / staff friendly / good parking / good wifi

excellent wifi signal

location. facilities. ample free parking. wifi.large tv.manned reception

the wifi was hard to access on the laptop but we resolved this

set out with all the standard in room hotel requisites eg kettle, tea & coffee, hair dryer, tv, wifi

room facilities: wifi, tea/coffee, television

the wifi connection wasn't the best

no tv single in the room ... but wifi very good

struggled with wifi on work pc but that s more likely my firewall

wifi poor

wifi didn't reach our room, but this wasn't mentioned at check in.

great wifi in the room too - i got loads of work done

wifi connection on our tv or on my phone, this was reported and the staff at reception tried there

could only connect the wifi from certain locations

wifi was intermittent and reception on network was poor

wifi and phone signal was poor.

complain was wifi in my room very poor, although in the main areas of the hotel, it was

on departure i asked the young man at the bar if i should place the room key into the check out box

the room was nicely decorated, spacious and comfortable. quiet on a night and late check out.

rooms, canalside location, old fashioned cosy bar with log fires, fantastic food and

property was in superb order, the bar area was kept to a very high standard as was my accommodation

we ate from the vegan bar menu and the food was exceptional

tv, wifi, shower was really nice and refreshing

the tv the signal kept on breaking up making it hard to actually watch anything this may be a wifi issue with signal strength at a guess

wifi didn't work on any of the user names but good 4g signal.

the room had everything in fridge, wifi, lovely bathroom

good free wifi throughout

we were able to park our car right beside our room

we required an early check in and they were very accommodating to this

we requested an early check in and were warned it may not be possible but they would try their hardest to make it a

they replied to my messages quickly and even accommodated us with an early check in

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

wifi connection was not brilliant and the door locks were temperamental (upgrade is already planned (-)wifi wasnt great (+) only fault is wifi drops off all the time, otherwise perfect in every day (-)wifi in room was a bit hit and miss (+) my room was in a nice quiet area, great light, comfortable and with great wifi (-) low connection wifi (-) we had to ask for the wifi password, we had to ask for bathrobes and the scrambled eggs at breakfast had to be redone - (-)the wifi reception in certain parts of the hotel was intermittent . (-) wifi none existent on premises (-)wifi boots user off every 5 minutes

all the team, from front desk, to bar and restaurant to gym were polite, attentive and pleasant

secure parking staff well trained and very polite fabulous facilities and will book for a longer stay next

also the pool was stunning and the gardens where they grow their own producer the

ce big grass area to play for kids) rooms were a good size

room was great, roomy, clean and a very comfy bed, even the kids bed was a proper bed not a folding one

here a few times now with wife and kids 3 and 8 and great for them with the play areas

parking easy, and facilities at the venue were all we needed

great food and entertainment for the kids too

late check out

good location, ease of access, wifi and general comfort :)

wifi not great in room

wasn t able to connect to free wifi

connect to wifi in my room but i wasn't that bothered

atmosphere very straight forward instructions to use wifi and other such things

well appointed, comfortable rooms with good wifi

wifi wasn't free

the rooms are always comfy. sport &starbucks &restaurant always good. good wifi. good parking

food was excellent and good value, room was very comfortable and wifi fast.

good wifi and a big tv few wear and tear signs

hairdryer iron and ironing board we had a very plesant stay the staff were great but emma in the bar and les stood out for us nothing is to much trouble emma was always cheerful as was les

such warm welcoming staff, lovely bar and restaurant

venue was brilliant, live band playing in the bar and lovely food

great location, good bar & hotel

of room, good access to the bar with a great selection of food and drinks

nice addition to have seating in bar and snacks in the

rooms were great for us, and having a little kitchen meant we could have breakfast before setting out for the day

was fantastic was so clean and newly refurbished the family room we had was fantastic the kids where in a different bedroom which they

the kids beds were in a separate area leaving them plenty space to play

i felt comfortable that the kids would not leave their room without us knowing because there was just one doorway into both

breakfast superb along with location

local takeaway options directions & telephone numbers given, the staff set up a table in the bar with plates/cutlery ect

meals and breakfast were of a very high standard and served in a lovely restaurant

great breakfast and lovely comfortable room

stylish, inc the bar and restaurant

i liked everything apart from the wifi connectivity

ud83dudcaf cleanliness ud83dudcaf environment ud83dudcaf relaxing ud83dudcaf food ud83dudcaf wifi

the wifi and phone signal was not great at all.

t in defense of the hotel, it is a massive size

wifi could be better in some areas of the hotel

it was a struggle to login to the wifi. i ended up not managing at all.

wifi parking swimming & swimming towels/locker all included

i put my home number in at reception and wasn t able to access the menu or wifi

phone

they tried to fix my wife's wifi connection even though the issue was with the phone rather than the public wifi

room really good standard, breakfast included with plenty of choice wifi free and works well

free parking and free wifi

the room was adequately sized for a family room, free wifi is a bonus.

wifi good and decent reading lamp

wifi wasn't brilliant, so i gave up on it

the bar is well stocked and offers a good selection of draft beers, etc

location, clean beautiful restaurant and bar area

very clean, in a great location, 15 mins from the airport, nice bar and nice friendly

exhibition about stuart sutcliffe the original bass player in the beatles in the bar and up the stairs

in the hotel there is a bar area and they also have a restaurant

100 if not paid in 2 weeks)

the receptionist took our car registration number and told us that we would not have to pay the parking fee

excellent location and staff attentive. also free parking.

additionally ,we received penalty notice for parking on -site 60

bar of an evening to have last drink before bed

next door to a casino

there should be either a sign to indicate you have to drive through the casino carpark to get to the hotel, or it should be in the literature that is sent out after

it is situated next to a casino about 10’mins walk from the albert docks

late bar available

helpful about holding luggage and an early check in

early check in was helpful,

breakfast better than expected. very reasonable bar prices.

to be just a bed for the night while travelling to see rolling stones but ended up in the bar till late, had loads to eat for breakfast, really comfy bed (struggled to get out of it)

after booking and requesting an early check in, i received an email stating no guarantee could be offered for such a privilege

wifi was like you were at home, super fast and could stream anything whether it be youtube or

wifi was not working properly

the wifi could have been better

road in a multi storey car park this was not given on booking site which said

room