i would love to go back but, i won't because of the pet fee

adjacent restaurant and bar was pretty good and had good deals almost every night of the week

old and bland, but with an amazing family-based staff, and a bar to die for

nice have an restaurant, bar and outside deck attached

the staff was very friendly.the room was great. the pool was fantastic after our long drive.

breakfast had a lot of choices

breakfast with such a large selection

the golf view.

staff was very friendly and helpful. breakfast was delicious and convenient.

it was nice and clean and the breakfast bar was good

the carpets were not very clean and the gym carpets were terrible

only issue was the gym was very small with few machines

breakfast bar was really awesome!!! really!!!

the gym also had a stench and old , not working well equipment

another sign that if you choose early check in or out, the hotel will charge you by the hour

free breakfast and friendly staff

i was at a golf tournament + turned off my phone for the time that we were at the course

the pool was very chilly so we weren't able to enjoy it.

the room and the pool was good and the food

pool and hot tub were nice

breakfast was awesome

my daughter enjoyed the pool

breakfast, european style shampoo ( no little bottles for me to hoard), fire pit, comfy bed

wonderful free breakfast. updated and clean throughout.

breakfast included more than i expected. including fresh made pancakes

the breakfast was very good!

clerks were friendly and helpful. breakfast good! (loved the pancake machine!)

the staff was very friendly and i liked the on-site laundry.

we had asked for late check out when booking on line

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

the bar has a big party there is no place to park near your room and have to park cross the lot

was close to a few places to eat. and the bar that is build on to the place is very niece

the bar was the only good thing. it must be where they dump their money.

first room we had smelled like bar room beer smell

breakfasts

breakfast immaculate (healthy choices cold and delicious )

the breakfast could be a little better.

breakfast was lame

out a great hotel safe and clean and not loud staff was nice and helpful clean rooms and great breakfast

breakfast was good

staff very friendly and accommodating, nice breakfast and rooms very clean.

large vehicle parking for people like me who need it, laundry machines for guests, coffee available 24/7 & free continental breakfast

my stay this time was wonderful! the rooms are always clean. the breakfast is excellent!

breakfast could be better

the cleanliness, the staff, the buffet breakfast'

the pet fee of $50.00 was to excessive

we stayed here many times when the kids were young from twenty through ten years ago

the fitness centre was small and not well maintained

the pool and workout areas were clean and very accessible

like the gym open even for one person at a time

bed was comfortable, breakfast was great,staff was friendly and helpful.

the pool and gym hours were great-7 am-11pm

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

timing didn't allow us to partake of the complimentary breakfast.

friendly staff and great breakfast.

the pool and the breakfast

my kids enjoyed swimming in pool and working out in gym during their down time

is close to rit good breakfast selection friendly staff has pool and gym rooms are spacious and

location, quiet, great breakfast with a fridge we could grab something and go past the breakfast times (we are late

were no trays to take breakfast back to the room

front desk was very helpful with early check in - even upgrading our room for only $5

free breakfast

clean, comfortable beds, & accommodated a early check in.

coffee; didn’t take breakfast so can’t say; i said no for a romantic getaway only because that should be in a classy,

we didn’t stay at the location for breakfast. we took it for the road. everything was good.

also no ventilation fans in the spa bath, rooms

the breakfast could have been better too, but other than that everything was great

they are also open for breakfast

the pool!! i bought my grandkids, we had a blast....

i hear the pool and hot tub were excellent and breakfast was available in the am

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

also appreciated the complementary bottled water and chocolates for guests

the kids enjoyed the pool

a great time in the pool and hot tub grandkids slept great sure enjoyed the fridge and microwave in our room lots of

the fitness center was clean, there could have been a disinfectant spray bottle to wipe down the

pool and hot tub

pool water cloudy

the fitness room, most of the machines didn’t work

and the laundry room is decent

location and kitchen

we arrived there was a barefoot woman who looked disheveled carrying laundry in the hall

the staff, the location and the kitchenette was real handy.

common areas, hallways, elevator, entrance/exit doors and laundry room need constant cleaning/disinfectant, mopping and vacuuming

kids (

breakfast was good, quick, and not over crowded

and play, the least you can expect is clean p&p for your toddler, i really understand they are kids and get it dirty, but as a hotel you really

the kids loved our room, and i quote “ i feel so fancy this room is so nice

night and saturday night was very crowded with many little kids playing field hockey in the halls

the bar staff. we ate there. didnt have good customer service experience

absolutely loved the bar staff

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

convenient location . like the fact that it has a restaurant and bar on the property

great location, nice atrium, pool, and fitness center.

helpful staff gym room was well equipped

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

we were told at 8:45 by kitchen staff that no more meat selections would be prepared or coming out of the kitchen

was wonderful, being able to have one suite with two bedrooms, including a full living room and kitchen

also the kitchen floor felt sticky when walked on

we didn't use the in-room kitchen (see photo) on our overnight stay,

great breakfast variety and the staff was very friendly and cheerful.

free laundry was really nice as well, especially with 3 kids

the system of the hotel, the room with a mini kitchen and the staff.

a pool, gym, laundry & seating areas, parking

it is freshly updated, reasonably priced and the breakfast is delicious and does not taste like cardboard like at the other hotels

there were a lot of kids running around , some loud and unsupervised.

gym equipment was broken and no disinfectant available

breakfast was amazing

friendly staff and very comfortable beds! good variety of breakfast items and tasty beverages.

restaurant and bar open late

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

that's outta there control because of covid an that's not having the bar & restaurant open but other than that,perfection

bother paying extra for the breakfast

the pool!!

at the hotel there was again no information in the room concerning spa facilities nor meal times

the spa was just down the hall from our rooms

excellent spa

the service at the bar was mediocre

spa is the best in the area

gym equipment was in good condition

the water machine in the gym was broken. also hot water was lacking in the morning.

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front desk of this encounter, the desk

people arriving after midnight with kids screaming, running and crying down the hall until 1 a

small gym but nice and clean

out couch in our suite was comfortable to sit on but could feel the bar when i slept so mattress could have been better

the pool and hot tub were well needed, the beds were great as was the staff

pool water a bit cold

the cleanest and home feel of he rooms and hallways and the pool

the lobby, bar, rooms, starbucks coffee, the pool

wifi didn't work the first day, and no updates were provided on when it'd be back up and running

the wifi works great

each room included wifi, as well as a tv, clean refrigerator and microwave, the latter two of which were greatly

wifi included

parking right outside your door,clean, quiet, nice area to find supper you could

late check out was a bonus

hotel was very nice and the free breakfast was great

hot breakfast, free coffee/snacks available 24/7, firepit

breakfast was good with lots of food for kids too..

the gym facility is very small

many flies at swimming pool area , i think it was their season

the rose tavern and the sand bar restaurants were outstanding

pool could be bigger. for the number of guests you host, it's too small.

really but could use more lounge chairs at the pool, few ppl were taking advantage of the very expensive daybeds

very good breakfast with a view of a lake.

loved the clean room and bathroom with clean towels, the polite and friendly staff, the pool and especially the included breakfast with buffet and made to order items made fresh

night receptionist signed me up for shuttle at 0645 am

restaurant and pool on premises great for small children.

very clean, great pool, amazing staff, the best beds!

no shuttle, no room service despite both being listed here and being reasonable i made the choice of

very friendly staff, hotel and room was very clean, great breakfast

breakfast was delicious

what breakfast!!!

staff was great bed was comfy breakfast was awesome.one of canandaiguia hidden treasures

other than not real breakfast. was a good stay

we expected the breakfast to include cheapest possible basics

facilities were in good condition and the breakfast area was very well stocked and included a pancake maker for a hot breakfast

my husband was in the hospital and needed a place to sleep and do laundry

very comfortable and good breakfast

clean, has a decent breakfast, convenient.

they helped me figure out the laundry room

also liked the free breakfast buffet

breakfast was great, lots of choices. helpful staff.

great location, clean hotel, friendly staff and great breakfast.

early check in

extremely clean, away from the road so it’s quiet, lots of variety at breakfast, friendly

washer and dryer (filter) cleanliness issues in the laundry room?

clean, comfortable, kitchenette was well stocked

full kitchen and all of the things you could ever need to use

able to have early check in

the breakfast was great each morning. they had free laundry service on site.

need to get a stationary bike or recumbent in the gym

no shuttle because of covid but the walk is around 200m and it is very easy to do with small

its so close you don't even need a shuttle because i it is right outside the terminal

booked here over other options because of the pool (kids needed something to do)

love the early breakfast (starts at 4 am)

there was a decent tv with cable channels and there was free wifi

could be a little cleaner. not horrible. wifi not great inside room.

it was convenient. free, yet unsecured wifi. seemed clean.

cable tv at all, totally no reception, wifi didnt work, thx god for hotspot i have on

good location. nice staff. outside wifi was good. grounds were clean.

breakfast, location and how comfortable beds are.

wish i had time to see more of the facilities, like the gym, but overall it was great

the breakfast was very basic. but still was good.

breakfast was so good, gym was great, laundry was awesome,

it was clean, had a nice breakfast area, and close to exit door.

the room and the pool

clean, pool, outdoor seating area! mini bar at front desk

pool water needs to be heated.

pool was great for the kids and the fire pit

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

staff was super great the stay i was there the inside pool was awsome my daughter love ud83dudc95 it will recommend to anyone

the pool is amazing and my kids love it so much we will return

the hotel staff was very friendly and the hotel was very clean. breakfast was great.

excellent breakfast the next day

pool and hot tub

had a over priced vending machine and laundry on sight

close to the airport and expressway. no pet fee for my cat.

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry detergent

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

to be down the hall so i had to separate from my husband so we could insure the saftey of our kids horrible just

difficulty connecting to wifi, no chairs in our room-had to sit on bed to watch tv, eat.

we couldn't get a receipt at the end of our stay due to the printer not working and the wifi password wasn't correct and they didn't know the right one

wifi signal, couldn't use coffee maker in room for coffee as it was missing the filter cup and

were unable to get on the wifi and also unable to get tv access

600 channels on the tv and good wifi

wifi and television with netflix

onsite parking is provided

clean and comfy room with no problem parking

very friendly staff with a delicious breakfast each morning. the rooms are nice and clean.

easy parking, great breakfast, friendly owners

lovely rooms and outdoor bar area

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

beautiful bar on the roof and great restaurant in the lobby

it was clean and beautiful and the staff were amazing! loved the bar area!

there is a bar downstairs

modern, comfy bed, bar in lobby

staff was great from check in to coffee/ bar

free shuttle to our event

blonde hair so that was pretty gross again, for the price paid i would expect to have working wifi

wifi is very weak and barely worked

wifi didn't work and there was hot water sporadically in the shower

the front desk person was very nice and got me a cup of coffee from the pot they have in the kitchen for the staff

love that the restaurant and bar are on site and open

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

we had no pillows or bedding for the kids

there was a very convenient and reasonably priced parking with free ev charging stations!

i wanted the rooftop pool like the online site said

the bar area downstairs was very nice and convenient

great staff - very friendly and helpful. pool and gym facilities outstanding.

clean and pool area is nice.

pool was a bit too cold

it was due to covid, it was still disappointing that there was no restaurant or bar open

the bar with live music was awesome

pillows, water pressure, wifi, location

when me turned on the jacuzzi tub the jets pushed out all kids of dirt hair and god knows what else

then they want to offer room service to take trash out n make the beds and get extra towels

i can sleep in my own comfy bed & if my kids get loud, at least i can tell them to be quiet

do not think there is room service

for her services i also want to thank the older gentleman who helped me in the morning with late check out

i also ended up choosing this one for the gym

the property advertised free access to the gym however it was not available to use

also gym is quite outdated and there is a weird smell in the whole

the gym was closed. there was hair on my towel(s) and wash rags.

the pool, board games and hot chocolate were loved by the kids and the staff went out of their way to

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

loved the kitchenette - good size fridge/freezer

cleanliness, excellent , helpful hotel staff and great breakfast.

the pool could have been warmer.

fitness center closed for now

breakfast. no one from staff brings another food. no one cares about you

friendly, quiet, great value, pet-friendly, convenient to shopping and dining, plentiful free breakfast

the fitness room had no extra towels and requested that we clean off the equipment after use, but there

the breakfast. hotel employee for the sunday breakfast was awesome.

breakfast was great, they have a waffle maker which is amazing

some of the breakfast items were not great ie. oatmeal was bad in some locations.

limited breakfast and pool close, do to covid totally fine

the breakfast was good enough especially the fresh waffle. the gym was good size.

from check in to breakfast

was friday before presidents’ day and the place was filled with yelling/screaming kids and they were running around and making noises all times of the

kids however loved it

pool hours

noises let kids run up and down halls on multiple floors sounded so loud

when we pulled out our pull out couch to show our kids there was a cheeto on the bed which grossed me out and our toilet didn't flush properly

kids came in to use the pool and they were out of control

they dealt with my crazy kids great

pool area was oppressively hot

pool, room size, kitchen, cool ac! very clean and no smells.

breakfast

hidden pet fee

inn express across the highway the last two years and they have an excellent breakfast but no pool

the hot tub and pool were great

excellent lobby buffet breakfast.

there was kids running up and down the hallway at night and banging on the doors

cleaning staff very helpful and polite. the laundry room was very nice.

be nice to have tv in laundry room

had larger vehicle parking at rear of property. multiple machines in laundry room.

the is a laundry room and price is great

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected