i would love to go back but, i won't because of the pet fee

adjacent restaurant and bar was pretty good and had good deals almost every night of the week

old and bland, but with an amazing family-based staff, and a bar to die for

nice have an restaurant, bar and outside deck attached

the staff was very friendly.the room was great. the pool was fantastic after our long drive.

breakfast had a lot of choices

breakfast with such a large selection

the golf view.

staff was very friendly and helpful. breakfast was delicious and convenient.

it was nice and clean and the breakfast bar was good

the carpets were not very clean and the gym carpets were terrible

only issue was the gym was very small with few machines

breakfast bar was really awesome!!! really!!!

the gym also had a stench and old , not working well equipment

we expected the breakfast to include cheapest possible basics

it was convenient. free, yet unsecured wifi. seemed clean.

could be a little cleaner. not horrible. wifi not great inside room.

cable tv at all, totally no reception, wifi didnt work, thx god for hotspot i have on

there was a decent tv with cable channels and there was free wifi

good location. nice staff. outside wifi was good. grounds were clean.

first room we had smelled like bar room beer smell

the bar has a big party there is no place to park near your room and have to park cross the lot

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

the bar was the only good thing. it must be where they dump their money.

was close to a few places to eat. and the bar that is build on to the place is very niece

a wendy's within walking distance, and i had room to park my 30ft work

breakfast immaculate (healthy choices cold and delicious )

the breakfast could be a little better.

nice motel, free continental breakfast, nice and clean place.

room and breakfast was great but what it made it a pleasure there was the staff, alicia, she worked during

the location is convenient. the breakfast is decent, and the needed quietness is there.

breakfast buffet in quality and selection

like the gym open even for one person at a time

pool, staff. beds really comfy, fridge and micro were a bonus.

husband and i are early risers so the breakfast times were fine for us

you please add bananas to the breakfast, breakfast is from 6-9, i think it should go to 10am, other than that, i am very

the breakfast was great! waffles and boiled eggs.

breakfast could be better

staff very friendly and accommodating, nice breakfast and rooms very clean.

breakfast was good room was on the large truck side and very little if any noise or sound from

breakfast is so welcoming every morning such a kind person

is close to rit good breakfast selection friendly staff has pool and gym rooms are spacious and

of towels the tv was a nice size i got all the channels front desk attendant was very nice the pool was clean he made sure we had towels the breakfast was good

the pool.also the rooms are pretty big

room was huge had dining table couch pool was very nice

another sign that if you choose early check in or out, the hotel will charge you by the hour

gave us early check in

clean..great breakfast.. comfortable beds..

pet fee ($35 per night) was too high entrance was hard to find (obscured by gas station)

the room and the pool was good and the food

everything about this hostel is exceptional, from the staff to the rooms to the included breakfast was good

the gym was nice and clean

the kids had a great time in the pool and picking out snacks at the snack bar

clean friendly staff breakfast pool

great options for breakfast that is included and a great pool my kids didn't want to get out of

the staff was very friendly and helpful. the breakfast was good they had a good selection.

pool had to much chlorine in it.. the smell is still on my clothes after washing three times

it was quite, good location. the breakfast was very good.

breakfast was awesome

they accommodated my stay, the bests were great also the breakfast i will definitely stay again!

they don't serve the most elaborate hotel breakfast, but it was fine

breakfast was above average, coffee was available 24 hours (and cookies

the breakfast was adequate and there's a laundry room which was handy.

clean, friendly staff, price, amazing breakfast, everything!!

showed emergency exits; but it did not show how to navigate interior hallways to get to lobby & breakfast area

room needs a good clean-up, and laundry people make sure the towels are clean

the staff, the location and the kitchenette was real handy.

and the laundry room is decent

we arrived there was a barefoot woman who looked disheveled carrying laundry in the hall

the laundry room was also messy

hotel pool was chilly

restaurant and bar open late

it was comfortable, breakfast was great as well as the bar and dinner

some furnitures are outdated plus gym need for equipments

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

absolutely loved the bar staff

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

convenient location . like the fact that it has a restaurant and bar on the property

the location was great. the bar was great. the accommodations were fantastic. had a great time.

great location, nice atrium, pool, and fitness center.

pool and fitness center are top-notch for a hotel in this class

a pool, gym, laundry & seating areas, parking

full kitchen stocked well with dishes, laundry facility was nice, bed comfortable,

pool temperature was so perfect after this super cold

the pool wasn't available.

the gym needs to widen its range of weights

my son mentioned some of the gym equipment/exercises machines were out not working

gym equipment was broken and no disinfectant available

has a pool and a gym

so i couldn't fill it up to give the kids a bath

kitchen, living room and vanity area needed brighter lighting

staff was very friendly and helpful. room was clean, breakfast was good.

also the kitchen floor felt sticky when walked on

location good didn't eat breakfast

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

food was fresh and presented well. continental breakfast.

the breakfast. not much which was healthy or low calorie.

clean, has a decent breakfast, convenient.

up for graduation and this was clean, has free breakfast, staff was very personable

neat, updated rooms. clean smelling and appearance. continental breakfast.

rooms are clean and great breakfast! staff are nice as well.

breakfast

was rather high kids birthday party in hot tub should have been for adult use only, not a lot of

the cleanliness, the staff, the buffet breakfast'

the decor and breakfast were my favorite things about this property.

gym was great, breakfast had a lot of choices

the room was next to the pool and laundry area we didn't hear any noise.

breakfast was always on point check-in was easy they had hot fresh cookies at night time for my

helped us with our early check in

i love how they have the swimming pool and a gym in the hotel

the cleanest and home feel of he rooms and hallways and the pool

the lobby, bar, rooms, starbucks coffee, the pool

out couch in our suite was comfortable to sit on but could feel the bar when i slept so mattress could have been better

pool area was great. excited for our next stay to utilize the outdoor courtyard area!

nice pool

i hear the pool and hot tub were excellent and breakfast was available in the am

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

the indoor pool

the staff. the location. the pool.

fitness center and pool were top quality

the service at the bar was mediocre

staff was amazing, the spa experience was amazing!

spa is the best in the area

at the hotel there was again no information in the room concerning spa facilities nor meal times

look forward to the spa unfortunately they were booked

pool was great to help keep kids occupied

also offer shuttle service

no one took out our garbage during our 4 day stay , no exercise mats in gym

staff and helpful shuttle service to university of rochester athletic facilities - gym

the hotel is very secured with a nice swimming pool and a gym

breakfast

beds are very comfortable, rooms are spacious, breakfast is good, and if you have too much luggage to walk across the street to the airport, there

kids enjoyed

when asked about a shuttle in the morning she said the airport is hundred feet that way,and pointed to the front door

it was clean. very clean. the bed was comfortable . the breakfast was very good.

property is good, not much options of food for breakfast but was fine

stayed for one night with two kids

breakfast could have been better and also the gym

we enjoyed the complimentary breakfast, and also that snacks were provided throughout the day

sharing this for fellow gym rats

laundry machine broke for a while.

staff during breakfast, was friendly, helpful, and her smile was so refreshing

the breakfast was delicious each day and very filling

spacious room with full kitchen

of us nice & sweet, joanne grilled bbq for us with an umbrella in a raining evening, gus fixed kitchen spinner for us at weekend, skylar figured best rate for us to save our money, wendy, kay &

had a over priced vending machine and laundry on sight

to be down the hall so i had to separate from my husband so we could insure the saftey of our kids horrible just

laundry and they hold your luggage for up to 24 hours after checkout which is very

not to mention that the people that were next door to me i think we're living there and they had kids and they were screaming hollering all night long never stay

hotel filthy, kids unattended to,debris all over, no elevators,smells of drugs,on-going party

wifi included

each room included wifi, as well as a tv, clean refrigerator and microwave, the latter two of which were greatly

wifi didn't work the first day, and no updates were provided on when it'd be back up and running

the wifi works great

early check in and late check out

wifi and television with netflix

breakfast was wonderful with very large portions

breakfast was delicious

enjoyed the neighborhood and off street parking

parking was limited at the property but had plenty of street parking.

pool

pool water needs to be heated.

pool more than compensated for this missing piece of exercise equipment

had kids knocking on my door first 2 hours

the room and the pool

reserving a room we asked about the pool, and staff said it was a good size and good for our kids

small gym, no slipper in bathroom, no one told me about a business center

no changing area for the pool facilities

like everything about the hyatt, the staff was friendly,the breakfast was great, and i slept awesome

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

pool water was chilly

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

great staff - very friendly and helpful. pool and gym facilities outstanding.

pool was closed

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

great gym with well maintained equipment and rowing machine.

top bar beautuful with great outdoor fire pit and best views of the city but small

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

beautiful bar on the roof and great restaurant in the lobby

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

for her services i also want to thank the older gentleman who helped me in the morning with late check out

the property advertised free access to the gym however it was not available to use

breakfast was good

little gym was cute and it’s next door to a gas station- they have many car charging

there is a bar downstairs

modern, comfy bed, bar in lobby

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

it would be nice if airport shuttle service available.

free shuttle to our event

wifi didn't work and there was hot water sporadically in the shower

blonde hair so that was pretty gross again, for the price paid i would expect to have working wifi

wifi is very weak and barely worked

no room service at night???

breakfast could have been better

pillows, water pressure, wifi, location

then they want to offer room service to take trash out n make the beds and get extra towels

i can sleep in my own comfy bed & if my kids get loud, at least i can tell them to be quiet

kitchen was missing a microwave oven and creamer for the coffee

loft is good for families with kids or young people.

breakfast could of had more variety

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

breakfast was good . room is spacious

loved the kitchenette - good size fridge/freezer

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

the front desk staff was very cordial and efficient. wish we had more time for the pool and gym.

kids liked the pool. pool towels are rather thin.

pool is way to small ! kids over powered this small pool .

the breakfast included was amazing, could not believe how fresh everything was and staff was so helpful

everything. especially the pool/hot tub. and the basketball court

breakfast

room was large and well stocked with kitchen supplies

breakfast was great and it was quite and my kids enjoyed playing with other families at the

so very nice to be able to sit on a couch to relax and the kitchen was excellent too

pool was nice. good breakfast. waffle maker:). clean room. nice staff

some of the breakfast items were not great ie. oatmeal was bad in some locations.

loved the gym and pool

the breakfast was good enough especially the fresh waffle. the gym was good size.

pool was great diversion for the kids, breakfast was hot and fresh

pool and fitness center were

breakfast super friendly staff

pool and fitness center were not open but still paid the same price for the room as if all the amenities

no hot breakfast served. no use of pool

the breakfast. hotel employee for the sunday breakfast was awesome.

kids loved the pool

staff weren't on the same page for the pool policy didn't like that..

i did use the gym, it’s small, as most are, but it had all i needed

great gym and the staff was awesome

awesome pool and jacuzzi

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

be nice to have tv in laundry room

i asked if i could have an extra blanket and was told no it's laundry day

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected