comfy bed, free use of pool and amazing breakfast... even a nutri bullet.

liked just about everything, lovely comfortable bedroom, great bar and restaurant and ease of parking

gym was good, did want to use the pool but time did not allow, will book here again for sure

gym, pool, food was amazing indeed! very comfortable place.

the bedroom was a long walk from bar and reception.

wifi extremely poor, bottle of water for 3.95

free parking, large room, clean, good wifi

the wifi kept dropping in public areas and was not accessible in my room.

sketchy wifi in some parts.

wifi didn't quite extend to our room

wifi was none existent and therefore text messaging was very unsatisfactory

around the hotel were fantastic and the hotel was great clean, comfy bed, free parking, free wifi and lovely

parking, pet friendly plus clean, comfortable and free wifi

good wifi

free wifi , comfy bed , climate control room

my room although close to reception

the wifi works well in the rooms

only negative i could have would be the wifi was a little spotty, but this had no real effect on my stay at all

had a big room in the ripley wing that was very comfortable and warm and the wifi worked well

of parking, good wifi, decent sized room

wifi was hit and miss

i could not access wifi in my room at all so had to wait to breakfast time and work in the bar

poor wifi signal, door handle falling off, a lot of dust, not a hot shower

was no mirror in the bedroom, but a huge one in the bathroom and behind the beds were messy, the wifi was on 2 sections and neither of them worked in the room, i resorted to using my husbands

was a nice 5 bar internet wifi but no one knew the password to it

wifi was down in the restaurant on the day but the staff were very accommodating

am a salesman all i ask is for a drink gym and wifi and this hotel had them all, to be fair i couldn t fault the hotel as it was perfect for me

and there is free wifi so not the end of the world but it would be useful to know that you have to get pool towels

the jacuzzi was broken+we couldn't use the wifi.

limited phone reception however the wifi is good and there is a phone in the room if needed.

wifi was very poor

no instructions on the situation in respect of wifi

very clean rooms, excellent wifi, lovely location.

great wifi for meetings

the wifi was a little tricky for watching tv, but to be fair, we didn't use it much so all in all, not

wifi, its free but doesnt work well, and 4g was intermittent

wifi did not work at all

friendly staff, quiet, clean, good wifi.

the dinner and breakfast were superb, and the wine matches sublime

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

wifi worked well and a bottle of water was waiting for us on arrival

wifi wasn't very good.

a teeny gripe regarding the wifi

there was wifi available and a tea and coffee machine

wifi in the whole place

struggled a little with wifi connection in my room - but that might have been a 'one off' connection issue

wifi works well, and there is plenty of parking

d floor, right above reception)

wifi was terrible in my room

we had sandwiches from the bar as we had a big lunch earlier and these were also excellent as was the wine list

the wifi and parking was free

the tv was smart and set up for streaming via free wifi

very tasty cooked breakfast, good wifi

wifi easy to log in too

the staff was amazing even though they was having wifi issues they was still friendly and professional my boy loved the sweet tray

wifi was also big data collect to use

parking is limited and expensive, wifi has very weak signal when in rooms away from main hotel, maybe need a booster installed

wifi signal was intermittent and the tv freeview signal weak too with standard freeview channels

more information about the hotel & meals in the room if you dont have wifi

wifi is not great and neither is the shower pressure, i'm sure both of these things can be

location is far out from anywhere and don t expect phone signal but they had wifi so wasn t a problem

good breakfast, decent wifi

and mobile signal is intermittent due to location in surrey hills , but wifi is pretty

were stranded due to power outage and we stayed here as i needed wifi for work and also to be close enough to get home and see to the animals

the room was very large and clean, wifi worked

kids club is outdoors with a tree house in evergreen forest, bikes for guests to borrow free of

it is a beautiful place to stay and enjoy family time or if you do get to enjoy the spa a romantic stay

facilities and spa treatments

breakfast was included in our price which was a nice spa and we were able to make full use of the spa facilities even after we had checked out of our

price for the spa was rather full

wifi worked very well

toiletries, excellent shower, soft fluffy towels, complimentary water, good tv & easy to access wifi

room is very comfortable with lovely bed linen , good shower room and good wifi

i could make one criticism it would be the strength of the guest wifi in room 2, in the bar it was good, but the room struggled to get any wifi at all

with an extremely comfortable bed, very lovely toiletries, water, tea & coffee as well as a good wifi connection

were amazing we had landed after a 10 hr flight and i rang asking for an early check in as we were so tired

only information in room limited to restaurant details, no wifi access code provided

the mandalay was excellent - the friendly welcome at check-in, quality of the room, fast and free wifi and an excellent breakfast

wifi did not work on my laptop at the hotel despite working everywhere else that day and after

good location, friendly staff, comfy bed, decent wifi connection

wifi had very poor connection

the wifi and television were good

rooms are very basic. wifi good once pub closed. breakfast just a bowl of cereal.

plus free wifi and really lovely staff

sprung matress and no wifi to room

comfy bed ,could not get wifi but could have been my laptop

stayed for 6 nights. first two nights no wifi

17.50)

wifi was rubbish, i couldn't get it to work. breakfast v expensive

the wifi was very slow for some reason and so was not worth using.

a recent stay the wifi went down which i know can happen but no-one on reception warned me and reception didn t

relatively stable wifi but better near the desk as opposed to sitting in bed

good wifi and nice free parking

wifi was very poor in the room.

wifi in our room was unusable

wifi also slow

was a weekend so the hotel was full which may have had an

wifi was shocking in room 307 so had to tether to my phone.

3) wifi in our room was hit and miss

the food the staff the wifi is weak the coffee making facilities the hairdryer the maintenance

the only fault is the wifi, it's a very poor connection, constantly having to sign in.

stay was very enjoyable but i was very disappointed that i could not get any wifi in my room :

orry

wifi was poor especially saturday evening when i guess lots of people were on it

there's no mobile reception but the free wifi in the plough is good and reached to the room

wifi was touch and go, but that was because of the location, no fault of the inn.

the wifi was good but occasionally dropped.

beatiful caroline lamb room where we stayed is at the furthest end of the inn so wifi was a bit weak, but this also meant wasn't tempted to check out those work emails too often

no wifi either but i understand that the engineers were due to address this issue in the near future

bags of character, central location, really lovely helpful staff, free overnight parking, great wifi

wifi was free but did not work properly

free wifi and netflix

they need to improve the wifi.

is great, it's very clean, very comfortable, has a kitchen you can cook what you want in and the wifi works

the wifi worked perfectly

amenities are good, wifi, kettle, fridge, lots of coffee and tea, and toiletries

tv with you plenty of channels, fast wifi, hairdryer

served by victoria who is new at hilton hotel, she was very friendly and a problem i had with the wifi it was immediately solved

couldn't connect to wifi on my phone.

wifi was down when we were there which could have bothered some people

slow wifi

with a nespresso machine and coffee pods, rocky road, mini bar, dressing gowns, full sky tv, wifi and our favourite the

wifi did not work and unfortunately the room was freezing cold

being without wifi caused some issues: the hotel offers

the wifi was a bit patchy sometimes, but honestly, i wasn't there for the wifi

everything was fine apart from having no wifi food was wonderful

a basic, but nice hotel not far from the railway station. super clean rooms, high quality wifi.

small; modern refurbishment of a old house; free wifi, cozy reception with seating area and tv to liaise with fellow with self help bar outside

rooms have all the amenities, toiletries, tv, good wifi reception, hairdryer and complementary tea, coffee, cookie and bottled water

free wifi. clean room. tea/coffee facilities

free wifi large desk to work

no wifi

wifi available in rooms not organised at all, had to search for a vacant room unfriendly

only criticism - wifi is almost non existent and shower is very tiny, i

was no free wifi, breakfast or evening meal although all three are advertised on the

wifi was a little suspect but got it sorted

comfortable, friendly, relaxed. lovely breakfast and very accommodating.

the room was clean, warm and comfortable, the home-cooked breakfast was good and very much appreciated

the breakfast was really good and the rooms lovely

the room , the breakfast,and the host.

attention to our every need. excellent breakfast. welcoming in every way

with free wifi and free parking this was an ideal place to stay for our family group of five attending a

wifi signal weak

no shower and very slow wifi

wifi not strong

the wifi can be a bit flaky sometimes but is ok on the whole.

wifi was none existent! food was ok but a bit pricey

room facilities were good with plenty of wifi connections, good towels etc and very comfortable beds and a clean

e below)

know the area that well, plus the phone signal was poor & there was no information to gain the wifi password

there was free wifi but it was hopeless and dropped out continuously, so i had to resort to using my mobile

free wifi included

great welcome and early check in for a wedding was accommodated

excellent breakfast with delicious coffee

the self serve continental breakfast was great, plenty of choice and good quality

if i were to be picky then the option of a cooked breakfast would have been great

breakfast, i only wanted a small breakfast but you only had two choices

refurbished hotel - breakfast at beefeater next door - it was too busy so book in advance on a sunday morning

you had beefeater right next door and chessington world of adventures on your left we paid for breakfast on check in kids eat free bonus and we

excellent location for chessington world of adventure. friendly welcoming staff. good breakfast.

was very slow and the staff complained they where under staffed only 1 person cooking at breakfast

wifi - connection kept dropping in and out kept having to log back in multiply times, wasn't able

wifi service was very poor. virtually non-existant,very frustrating.

wifi kept kicking you off, frustrating having to re-log back in every time

location, comfortable bed, wifi signal good

they stopped putting complimentary cookies in room & wasn t told about wifi

information, poor wifi, small bed, poorly equipped rooms for 'business' hotel, indifferent staff

the wifi worked well and was great throughout my stay

wifi was very poor so unable to get anything done at night on laptop that's all really

good burger with a beer at the lovely terrace that you have where i worked due to nice wifi

poor wifi

good breakfast helpful staff good wifi convenient for station

the wifi was not readily available and we ended up giving up on trying to connect

the wifi wasn't always great

few hiccups with wifi drop out but really minor and nothing to add here.

wifi was erratic to say the least

can t fault it. appreciated the free parking and wifi with no hidden extras on your bill.

food & room were great. lot's of parking and reasonable wifi..

wifi worked well

free parking and wifi

good wifi and parking

a secure wifi network would be better. unable to work in the evening.

tv in the room glitched on every channel and despite being a smart tv was not connected to the wifi

the staff were excellent, wifi was good, pleasant surroundings, good breakfast

quiet, comfy bed, good wifi, bar food and gym. ideal for business travel

location. bar. wifi

ndwich advertised as berkshire ham) see photograph

stronger wifi signal. most locations now have average strength vs really good coverage.

dreadful wifi fake food

really comfortable bed, hot shower and good free wifi

the wifi setup is a little odd, in

he sorted out kids out and even had cheerios for our youngest at breakfast after he heard him mention how much he

lovely evening meal and chatty and helpful bar staff

didn t get chance to try the on-site facilities, like the gym

the reception, bar area was spotless and pretty modern

excellent pool, massive room , very clean , a little tired in places

the wifi didn t work - apparently there was a system problem with the supplier

wifi did not work. breakfast not available at present.

room was clean, and the wifi worked

no wifi signal only available in the pub, only 1 coat hanger in wardrobe

wifi was great too

friendly and helpful staff, excellent food and service, very relaxed and comfortable lounge bar area, plenty of parking space, would definitely stay there again

i wish they had room service

room big and comfortable, good dinner and breakfast, we could eat in the bar with our dog

with rubbish disposal, thankfully we brought our own bags as we know what is like travelling with kids and a dog

noisy pipes, noisy room

wifi connection for me in the room was not great, but usable

rooms with tea/coffee, fresh milk in the mini bar, tv and free wifi

very good facilities, excellent food, friendly staff, free parking.

parking ideal and super room

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

cosy and warm room, good wifi, decent pub bar and quite lively

wifi was good

area seems very nice, the member of staff who greeted us was lovely and made sure my son had the wifi password

the free wifi didn t have a code in the room

no smart tv and wifi

very convenient for worpleston golf

whole hotel is very nicely decorated and has many comfortable benefits including the honesty bar and comfy seating area

use comfortable bed breakfast excellent with plenty of choice staff very friendly plenty of free parking

would still stay again and very happy to recommend, you could say that the parking was a bit small but i had space when i arrived, after 10pm

parking is a little tricky but they make the most of it providing free off road parking.

wifi was shocking

wifi & signals of mobile phones are very poor i have to go to the reception to get good signal.

couldn t connect to wifi, we had a few power cuts throughout the night and woke up in a cold room and had to have a

good wifi too

immaculate rooms and hotel, loads of parking, great wifi and tv, comfy bed

location for a sandown park event, plenty of free parking and free wifi without a complicated registration process

bathroom clean but needs a revamp soon. wifi connection varied.

the wifi works well in all areas

lovely and quiet, good wifi, comfortable bed, good breakfast .

wifi was free but internet connection either non existent or very poor

liked the view and location. breakfast good and plentiful. free parking and wifi.

i couldn t get the wifi but it was ok

slow wifi

no wifi at time of stay no advanced warning

the location was excellent. the checkin and out were smooth. wifi and breakfast were great.

perhaps some additional lighting would help but also some forethought on my part in parking closer would also assist

staff, bar one individual, were exceptional

plenty of parking

lovely rooms and a great bar area

free parking

room had a desk which i used to do some work, and the wifi was good enough to connect in to the office and watch netflix

location was extremely pleasant, staff ultra helpful, wifi excellent

the wifi signal was very unstable

the 'free in all areas' wifi is only available in the lounge bar.

wifi not strong in rooms.

lot of creepy crawlers managed to get into the room and the wifi reception wasn t as speedy as would ve like connection kept cutting out when trying to

the hotel computer was down so no wifi and couldn't pay bill so just hope that they do charge the correct amount when the system is

wifi connection could be better. tv apps dont work

iron,hairdryed,safe,kettle,tv and free wifi great and helpful

the wifi was not very good

wifi password didn t work

kitchen wasn't open, so basic breakfast in a bag. wifi didn't reach room.

wifi connections is the worst in the bedrooms section, so i had to move to the pub to work

no off road parking, no breakfast offered no wifi in our room although it was very good in bar

wifi didn't work meaning i was unable to work

wifi - room smelt of cigarette smoke - bathroom had carpet in - no breakfast at the hotel as

single bed that was ancient and uncomfortable, music from the bar so loud i could not sleep, the wifi was

no wifi as promised, no room clean as promised, no food facilities as promised

wifi didn't work

no wifi as advertised room needed renovation a window was screwed shut on a very hot day

nothing springs to mind. wifi a bit stop and start.

no signal or wifi access/kept cutting out, a lot of cobwebs and dust in the room, dirty loo brush in corner of

good wifi, nice biscuits + coffee + hot chocolate + etc welcome pack

troublesome and cranleigh as an area doesn t have any mobile network service, so rely on the wifi

very hot, wifi was very poor, room next to kitchen

beds were comfy and bonus was free wifi and yea/ coffee facilities in room.

great breakfast, excellent service, great location with free parking and wifi.

breakfast area is very nice good wifi and tea coffee & tb i m

the wifi was a good strong signal

the only problem was the wifi being extremely weak and not quite reaching the bedroom, but otherwise good value for money

a small disappointment was the wifi was a little temperamental at times but not previously so it was perhaps a glitch on this

ample parking, good wifi and the most beautiful garden and seating area

ke the code) in the bedroom

could be wifi instructions

wifi not great

persistent logon screen of the wifi

struggled with wifi continually

superfast wifi for

check in staff, good free car parking, undercover, good room, nice bar, and menu free good wifi

free parking and free wifi plus nice room, beautiful toiletries and great pub/ restaurant

open air parking

everyone in our party enjoyed the superb leisure facilities, especially the spa, the manor golf course, the woodland walk trim trail, the pavilion, and the excellent facilities for young

from the bar staff to the waiters and front of house staff, nothing was too much trouble

plenty to do and see for adults and kids

staff, gorgeous facilities, so convenient with small kids

i had issues with the wifi (with my macbook) (-)wifi (-)couldn t get any wifi. the log in code wouldn t enable us to get access. (-)room 5 has bad wifi (+) effective free wifi (-)noise from the pub, wifi was unstable. (-) also, the wifi didn't work in my room (-)the wifi was not working and breakfast was not offered. nothing else to complain about. (-)lack of places to hang clothes & very poor wifi connectivity (-)no wifi, room wasn't clean at time of arrival.

location near tp thorpe park and parking on site

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

great location with parking

room very nice, beds comfortable, very friendly staff. free car parking

the bar area was full of character and the food tasty and portions very large

residents parking

location ,breakfast, staff

friendly staff and easy parking

even though it was december the room was lovely and warm with a good hearty full english breakfast in the morning

i parked up and one of the dogs just circled my car barking at it for a solid 5 minutes the wifi didn t work and there was no mobile signal there they were unresponsive to messages and

is a walk through the house; no tea/coffee or any refreshment; you have to ask for the wifi password and they look surprised when you do

easy secure parking. close to shower room. help to get my case upstairs. wifi. hot shower.

didn t know the wifi password and no lock inside the room

the wifi needed to be fixed, which did happen. the toilet had very close quarters.

the free wifi and

central location, good wifi

hich i barely use) because i couldnt press the

also when signing into wifi kept dropping pins in facebook

in the middle of town lovely old building ,nice breakfast, lovely staff clean & tidy free wifi

no wifi in room. poor shower pressure.

t they added a standalone heater before)

wifi could be better, especially as 5g is non-existent and 4g only received one bar

also the wifi was quite poor

staff, free wifi and great breakfast options

the staff were exceptional, lovely cosy bar and rooms

the bar service was friendly and helpful and the bar itself was really well appointed with a pleasant

the bar and outside courtyard are just lovely

manager met me for an early check in and kindly upgraded me from the single to double room

bar is pretty much the front desk so when it s closed, it s not as convenient to ask

great wifi signal

no netflix or wifi.

large comfortable room, plenty of parking and good wifi

lack of wifi

wifi throughout the hotel

no veggie sausages. poor toilet flush. wifi kept disconnecting.

comfortable hotel. nice staff. food good. wifi adequate. good parking on site.

comfy bed, good size desk, good wifi, usb charge points, iron/ironing board were in cupboard if needed, good hair dryer, great

the wifi didnt work very well for us

lack of wifi

wifi codes seem to be for one or a few days only so i was often trying to relog in

the wifi was not easy to get into

wifi was great and reliable

fast free wifi room service food was big portions comfortable bed quiet & safe neighbourhood

the hotel wifi doesnt work properly

no wifi connection

wifi didn't work

have to go down and up the stairs as often as necessary, which actually happened, because the wifi password didn't work

was a different one from the one the stuff had given, then because

facilities are budget, there was no wifi

free wifi was pretty good

ich was the reason for booking), pub close by for an evening meal, free parking, free wifi, clean

very good size room which was clean. plenty of powerpoint and good wifi

rubbish wifi no restaurant as pub next door closed as no staff

wifi wasn t working

clean rooms at a reasonable price. the wifi was excellent

didn t use the restaurant! wifi was fine

on my stay wifi was not working plus tv didnt switch on .

location to reigate for shops and restaurants.close to motorway . good wifi in rooms included.

could not get my tablet to connect to the wifi but i think it could have been a problem with my tablet

qualify wifi and the shower room is not too good

was no wifi in room 3 despite being told there was

wifi has improved

free wifi

forgot to ask in the pub for the wifi code on arrival and could of done with it when i got back from night out

apart not getting wifi to my computer to work with their connection everything else was ok.

wifi, lighting in the room wasn't great - an extra switch to main light in room would be good.

wifi very good and the little extra touches in the room were brilliant

wifi was absolutely shocking in room but ok in communal areas

wifi wasn t good

the wifi didn t work in my room at all and at one point the water was shut off without giving me

the wifi connection was very good and consistent; full coffee and tea making facilities in the room

the wifi did not work

wifi is really fast and really easy to get onto

one signal really poor so needed wifi)

bad wifi and room looked a little bit tired.

wifi was a bit slow and hard to logon to initially.

ake sure you register at reception) good vegan options in the

issues - radiator partially worked and had heaters but resolved next morning and similarly wifi was down but again resolved in morning

wifi worked intermittently

excellent wifi

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

rooms, great shower, excellent wifi range

free wifi - tell me where it isn t free these days

very comfortable bed, hot shower and good wifi if you re working

wifi was so weak as to be useless for anything other than sending text messages

noise from the parking lot. really bad wifi.

didn't use the wifi. liked the coffee machine in the room,

couldn t connect it to wifi and so basically was pretty unusable

wifi was also not great as my computer firewall blocked it as unsafe

wifi was a bit hit and miss

wifi a little weak at the extremities of the building, and not secure

would have enjoyed wifi in room.

could of been free wifi

fact that i had no service or couldnt get wifi on my ohone and also it should be free they expected me to pay and i paid extra to get a room

wifi is bad but i use the lounge for this

that wifi and breakfast wasn t included...

room not clean no bed making on first night no wifi working not great

the wifi. only.

free wifi could have been better

wifi was a bit intermittent even the premium one that i paid for

wifi still doesn t work properly ,even the ultimate one, too far down a corridor

wifi very weak

a good strong shower and excellent wifi

nagement did say they'd requested it be seen to)

wifi wasn t working