beds were very hard, wifi didn't work

the wifi connection was poor.

the wifi did not work

wifi didn t work and staff were not interested in fixing it

the wifi didn t work in my room at all and at one point the water was shut off without giving me

good wifi connection

wifi didn t work tv didn t work either

tv, free wifi, quiet area, free parking next to hotel.

i didn t have time to use the wifi , so, no opinion about that

good wifi available in room

large, water hot for washing and shower, plenty of tea/coffee/milk/sugar, large clean towels, wifi worked well, lots of eating places nearby for evening meal and breakfast, would come again

ich was the reason for booking), pub close by for an evening meal, free parking, free wifi, clean

very good size room which was clean. plenty of powerpoint and good wifi

ut there is a pub next to the hotel)

poor wifi

wifi still doesn t work properly ,even the ultimate one, too far down a corridor

the wifi. only.

wifi was a bit intermittent even the premium one that i paid for

free wifi could have been better

room not clean no bed making on first night no wifi working not great

wifi was bad

wifi kept going down

the hotel wifi doesnt work properly

really comfortable. great room. good wifi.

did not use wifi

the wifi also did not work on my colleagues work laptop

shower was huge in the wall - exactly as it should be - staff very pleasant - iron in the room - wifi

wifi didn't work second visit...view not good lovely private uninterrupted stay

wifi wasn't working as well

the wifi even held up for a few games while my partner was getting ready

didn't use the wifi. liked the coffee machine in the room,

free wifi choice for breakfast air conditioning.

breakfast was fantastic, the rooms were comfortable, the wifi was great for working at home, staff friendly, bushy park next door is ideal for exercising

wifi seemed a bit hit or miss. but we were out most of the time so didn't really matter to us.

wifi was a bit hit and miss

nagement did say they'd requested it be seen to)

a good strong shower and excellent wifi

wifi wasn t working

wifi very weak

having to give my personal details for the wifi

water and a coffee machine in the room, fresh milk on the fridge, a good shower, great wifi and fantastic breakfast,

wifi wasn't brilliant but it was totally manageable

wifi was ok and the coffee machine in the room is a nice touch

the wifi was not stable, all else was good

wifi was shocking

wifi connection good

wifi wasnt very good really

immaculate rooms and hotel, loads of parking, great wifi and tv, comfy bed

good wifi too

the tv was also fully equipped with streaming services too and the wifi was good

free parking and free wifi

i didnt have the password for wifi

lighting in the staircase/by the doors ; wifi connexion

free tea and coffee in room and good wifi

no phone signal had to go outside to make calls wifi very poor impossible to do business

you need a room that s very central for reliable wifi, otherwise all is great.

wifi see above

wifi is really

car park reduced security, lost individuality after takeover, now becoming like a chain hotel, wifi difficult to access &

restaurant and bar area very attractive and the lunches and evening meals were lovely

the continental breakfast provided in the morning was excellent too

the breakfast hamper was delicious and the orange juice//fruit in the fridge was a nice touch

room and staff , lovely picnic basket by the door in the morning with breakfast options in it was very nice

the food in the restaurant was delicious followed by a lovely breakfast delivered to your door in the morning

wifi very good and the little extra touches in the room were brilliant

wifi wasn t good

the wifi could be better

wifi was hit and miss, parking not great

apart not getting wifi to my computer to work with their connection everything else was ok.

breakfast next door was delicious and we also had dinner twice it was beautiful

breakfast, i only wanted a small breakfast but you only had two choices

breakfast coffee was luke warm, but friendly staff immediately got fresh cups from the costa

need more staff on duty at beefeater restaurant for breakfast

the breakfast was great value and tasty.

free wifi only if you give a lot of personal info to a third party provider

wifi in our top floor bedroom no 14 was very weak and sometimes none existent

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

the wifi did not work

wifi was unusable

waste, broken toilet, drilling in adjacent room, only 1 bath towel insufficient tea biscuits no wifi for 24 hrs moved room, much better but one bedside light didn't work

explained nothing about our stay ie where breakfast would be served, where key facilities were, wifi information, check out times; we were advised we would be staying in refurbished rooms in the

very comfortable room , nice en-suite , good wifi , beautiful grounds

wifi not good in room

wifi connection was awful

wifi was dreadful

downside is the wifi and 4g availability were a bit tricky

lacking information in the room eg wifi details or price list for mini bar.

free wifi was a put off as it didn't work

wifi dreadful

wifi kept kicking you off, frustrating having to re-log back in every time

free parking free wifi food a little expensive but offset by the price of the rooms

the wifi connection expected one to access through social media

comfortable bed, good wifi

wifi service was very poor. virtually non-existant,very frustrating.

wifi a little random in the bedroom

have breakfast or use the wifi

tv was difficult to operate and wifi patchy.

wifi was very weak

issues staying logged into wifi

the wifi was not readily available and we ended up giving up on trying to connect

good breakfast helpful staff good wifi convenient for station

the accommodation was comfortable, very clean, good shower and wifi

wifi was erratic to say the least

struggled to get connected to wifi

no power for one whole day, no backup power provided, no wifi, no emergency lights

en for blue badge holders)

the wifi is really really disappointing.

need improvement in wifi

excellent wifi

wifi was terrible

strong wifi

which is a shame as i don't watch network cable, but i was able to watch on my tablet, as wifi was really good

to hang your clothes, lamp next to the bed as well as possibility to charge your mobile, wifi was working well

open wifi, not good. a security liability for the guests

wifi is poor, so needs looking at

well located clean and comfortable hotel with free parking and free wifi in all areas

getting on to wifi.

wifi was on/off on the 2nd floor

wifi was a little slow but a minor point

great location, clean spacious accommodation with comfortable beds, high speed wifi, nice breakfast in shared kitchen, friendly staff and onsite free parking

excellent wifi

free parking and excellent wifi

quality of the wifi signal

comfortable and clean. very friendly staff. large room. great wifi.

the wifi signal was low and patchy but it worked enough for me

she doesn't give you the wifi but rather takes your phone and enters it herself

- then the wifi code, you can't have internet if you did not let her on your devices for her to activate the

modern tv, good wifi and a generous breakfast

when receiving the wifi password, you need to hand the device to the owner otherwise you won't get it, the owner hides

lovely warm welcome, good size room with tv and free wifi, free parking

the wifi works well in all areas

wifi worked really well in the room

lovely and quiet, good wifi, comfortable bed, good breakfast .

wifi was free but internet connection either non existent or very poor

wifi connection for me in the room was not great, but usable

rooms with tea/coffee, fresh milk in the mini bar, tv and free wifi

also lucky enough free parking was available at the time

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

free parking

bed uncomfortable. wifi unattainable in the room

the wifi didn t work - apparently there was a system problem with the supplier

the room had excellent facilities including a good coffee machine, tv and wifi

no wifi signal only available in the pub, only 1 coat hanger in wardrobe

wifi was great too

excellent wifi

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

wifi was very, very weak and very slow

wifi - non existent in my room. made work extremely difficult

wifi connection to watch channels could have been better, we were given instructions via an email

wifi not set up on tv so had to reset each time to be able to watch netflix

wifi didn't work which impacted work.

lovely large room with twin beds. air con worked well. good wifi. good ev chargers.

sky did not work and the wifi

wifi worked well

wifi is a little intermittent, needs a booster in the reception area otherwise you cannot receive

wifi signal could have been a lot better in room 24

staff, no wifi which we needed for work

wifi was not super fast. lights in passage above room didn't work.

wifi worked good

wifi kept dropping in and out

wifi worked well

wifi

was fine but no fridge so we had to ask for one - also we were not advised there was no wifi in our room which was a big inconvenience

the bus which stopped nearby would not take cash, and a credit card with a wifi symbol on it was one option for paying on the bus--but i didn't have such a card

wifi in all rooms please and if not please advise when we book...

hotel is very basic and the wifi comes and goes

wifi was virtually non existent in our room

the wifi wasn t working and though staff tried to fix it, had no wifi for the whole weekend

wifi was pretty ordinary, kept disconnecting which was a bit frustrating, and speed was not great

wifi signal was weak, the minibar was empty and there was a strange smell coming from the empty

good wifi

and 30% off in bar for guests

close to the tube - room was clean - bar was okay and with good prices - shower was okay

staff were warm and welcoming and accommodated our early check in

cool pub. room was lovely. 30% discount on the bar due to us staying above it.

arrived and was greeted warmly by the lovely bar staff, checked in and went to my room

wifi wasnt stable

no food available in the hotel so you have to walk into to tooting even for breakfast and 2) the wifi was not working during the four days of my stay

wifi connectivity was good and complimentary

very comfortable beds and good wifi, clean and well maintained

wifi was a little temperamental and didn't work as good as i expected.

clean and big room, clean bathroom, comfortable bed, good breakfast, friendly staff, strong wifi signal

were two singles pushed together, should have been a double, wifi was poor but everything was

really if i had one night,i didn't find it easy to sign in to wifi a bit complicated but then i'm farely new to smart phones

free and decent wifi and a very short walk from nearby stations and bus stops

couldnt use wifi in room.

the full english breakfast was fabulous

the room was clean, warm and comfortable, the home-cooked breakfast was good and very much appreciated

breakfast lovely and included in price of booking

comfortable, friendly, relaxed. lovely breakfast and very accommodating.

was lovely the room was excellent and the made to order breakfast was delicious what a lovely lady who owns the b & b thank you for a wonderful stay of two

we stayed one night with 3 young kids and then the 2nd night just as a couple

we stayed one night with 3 young kids and then the 2nd night just as a couple

great location great staff - especially the bar lady from ukraine

gorgeous decor, beautiful garden and bar and the rooms were super comfy with lots of thoughtful little touches

the location by the river - the bar was fun- the room was well designed

the wifi was unuseable, it specifically disallowed whatsapp calls

they need a secure free wifi service, not just a public sign up network

comfortable and spacious room with telly, wifi & kettle

good wifi

wifi was a bit iffy.

no wifi at time of stay no advanced warning

the location was excellent. the checkin and out were smooth. wifi and breakfast were great.

liked the view and location. breakfast good and plentiful. free parking and wifi.

i couldn t get the wifi but it was ok

free wifi was very useful

large rooms, very comfortable beds, tv, free wifi, drinks facilities

may have missed it, but i couldn't find the wifi code so i had to go down and ask

i may have missed it, but i couldn't find the wifi code so i had to go down and ask

could not log in to wifi for more than a minute before it dropped out and you had to log in again, so didn't bother

wifi available

good wifi

good transport links to get you to kew gardens, hampton court palace etc nice size room, good wifi, comfortable bed

the wifi was slow and inconsistent, having failed a couple of times

thai menu in pub pub had a nice vibe good wifi spacious

the free wifi

enutally)

wifi not in the rooms but only in lounge, would be very helpful for business travelers to have

wifi not in the room, only in common areas, which in fact

wifi was free bathroom was clean there was a fan to help with the heat it was a small space, but

some of the decor needs updating. wifi not reliable in my room. breakfast is basic.

in a good location. nearby to shops. free car parking available and comfortable room.

breakfast was really plain, bed was very firm, no laundry service on site even though i had seen there was

located in an great area, ample private parking, lovely, clean room with bath

off road parking was a great help

basically: clean, affordable, no frills, professionally run hotel in central richmond with parking

10% off food and drink purchased at the pub bar and free parking

the bar staff couldn t have been better and my room was just what i needed

free parking brilliant

but had everything we needed for a 1 night stay , friendly staff and enjoyed a few drinks in the bar in the evening, would definitely stay

food available was lovely, i especially recommend you try the thai menu, and the 10% off at the bar with your room key was a lovely added extra

well equipped kitchen and also extra fridge in room. wifi speed also quite good (around 22 mbps) (-)did not get the email about self-checkin as we had been flying for 24 hours and could not access wifi at heathrow - came direct from the airport (+) wifi is excellent, as is the little office space if you need to work from your room (+)the room had all the necessary amenities within, including access to wifi (+)the wifi speed was excellent. (-)the wifi was not working and i didnt get any answer on my mails, had to call booking.com agency (+)the use of the wifi, kitchen, tv, own fridge (+)location was good for us. heating works. wifi works properly. (+)it was warm and very close to transport stations and shops. hot water 24/7 and string wifi (+)wifi, washing machine, fridge in room (-)did not work, no remote, so we used my laptop via wifi to watch a little bit of tv after a days outing did messaged the lady called pedro and asked

of guests on my last night at the hotel that decided to wash and dry clothes by my room

ound 22 mbps)

very handy to have the little kitchen in the room

i enjoyed using the kitchen which also had nice little patio

wifi didn't work, the room was hot and the a/c didn't help either

the wifi was good, some material that my client needed to access for work from youtube and spotify was

avoid third floor rooms), no

good wifi in case you need to work from there

no wifi connect in room 11

wifi wasn't working, common parts and room were dirty, stains to carpet and bed linen in room, fire

the wifi was slow, difficult to access, there was no extra roll of toilet paper in the room,

the wifi was rubbish as well, in and out

staff is very nice, the rooms are clean, free wifi, and the location is close to all facilities and amenities

was no air conditioning, there was a leak in the bathroom and the wifi wasn't strong enough in our room

wifi a bit unsteady.

slow wifi. the floor creaked when walked upon.

we had to keep signing into the wifi, but the wifi coverage and speed was very good.

good wifi

wifi needs improvement!

wifi access in the bedroom was unavailable. access only available downstairs.

wifi available in rooms not organised at all, had to search for a vacant room unfriendly

wifi connection

wifi was a little suspect but got it sorted

no wifi

the only two problems that we encountered were that the aircon guidance was in spanish and the wifi had no connection details

had problems with the wifi in the past, not during my stay but being unable to get rid of its presence on my laptop after

as well as a modern bathroom with a good-sized shower, it had all the facilities i needed: good wifi, ample sockets, hairdryer, kettle, tv, etc

staff and the breakfast, wifi was good

great service lovely breakfast no fuss free wifi comfy bed

as we only had one night stay at the pub and they had limited car parking obviously

the parking was free too which is always an added bonus

parking was on the street, with a permit provided by the pub, i think they save the parking on the

parking great breakfast

30 minutes to get a key, standing at the bar with my suitcase

wifi didn t quite reach the room

the room had good air conditioning, free wifi

room was lovely and well laid out, good facilities, reliable wifi

excellent wifi

wifi was very good as was the choices on the television

ich we were gone for anyway) or wifi

initial problems with wifi, but sorted later

the wifi provided did not work for either of my devices in the studio

good free wifi

i got the weaker wifi access which basically disconnected all the time and reception in the rooms outside is really

also, the wifi password in the room was old, and i had to leave my son in the room to go to the bar and get

no information sheet or folder giving information about meal times, wifi etc no chair in room

the staff were terrific, they really tired to solve the wifi which we never were able to use

rooms were clean well arranged and had many extras, free wifi with good speed, staff couldn t do enough for us they were friendly and kind to the children

wifi was available free of charge as well it's a great price you don't even get that in most hotels

residents parking

the bar area was full of character and the food tasty and portions very large

parking was easy and the staff were friendly

bar food great, lovely location & plenty of parking

breakfast was good

wifi could be better, especially as 5g is non-existent and 4g only received one bar

no wifi in room. poor shower pressure.

also the wifi was quite poor

the only negative , the wifi signal was so weak , unable to make wifi call and not connect on social media which was a

wifi is annoying as you have to log in everytime with names and e-mail over and over again

sky wifi worked pretty well

the wifi was fast and the location fantastic as buses at front door and the underground 50m away

price and from an ease of use, i would have expected the hotel to have easy and free access to wifi rather than expecting me to go through the process of joining the cloud, which i didn't

the wifi was very slow in the room, tv had a very poor signal.

wifi was fast, but you have to register once and log in every time when you come back to the

d floor, right above reception)

wifi works well, and there is plenty of parking

struggled a little with wifi connection in my room - but that might have been a 'one off' connection issue

wifi was terrible in my room

breakfast service was dreadful

it was clean, it had everything that i needed

+ staff, + clean room, + great breakfast, + wifi

the wifi was also great for a hotel and i ve stayed in lots but i d say yours is the best

wifi is fast

clean.very close to tfltrain station .bus stop to victoria free wifi every helpful personel

were amazing we had landed after a 10 hr flight and i rang asking for an early check in as we were so tired

hotel, excellent bar and drinks

hotel room exceeded our expectations, having everything free in the mini bar was a great touch and would definitely stay again

food in bar was lovely and 50% off for residents a welcome bonus

the bar downstairs was fantastic, and the food was delicious

but there is a lift so no major problem and if you re a smoker no dedicated area to sit out of bar hours to have one

excellent wifi

very strong and stable unlimited wifi tv with many freeview channels

room we had was well appointed with good tea and coffee in a kitchenette

kitchen not very well equipped. stairs very steep and not very clean.

we used the kitchenette for breakfast

wifi, lived forniture, breakfast could have been better

free wifi

few issues - no free wifi in the room - this is poor/ our shower door leaked, turned the bathroom floor into a paddling

good wifi

no free wifi

slow wifi, noisy heater in room, had to turn it off and restaurant not open on a sunday evening.

lot of creepy crawlers managed to get into the room and the wifi reception wasn t as speedy as would ve like connection kept cutting out when trying to

the wifi was not very good

wifi was poor. i had to use 4g

the smart tv, free wifi, friendly staff

fantastic place to stay tastefully done throughout and the restaurant and bar is perfect.

at a pitty october

the downstairs mainly caters to the pub / restaurant it can be a bit awkward to check in at the bar area - especially when checking in in the evening

location, lively bar with garden, beautiful decor, excellent food in the restaurant, attentive and friendly staff

the bar and restaurant areas were warm and enjoyable to spend time in

wifi was patchy

the room itself was fantastic; super comfortable bedding, a great bathroom, good wifi etc etc

wifi signal in our initial room was quite poor so we asked for another room closer to reception and

fast wifi

were unable to get the tv to work and the wifi didn't appear to be available

you get what are you paying for. wifi was good and free.

wifi worked well and i had all the usual facilities

wifi signal was also great

excellent wifi connection, and not too far from twickenham stadium

wifi

its an old building from 1890 so the wifi was spotty upstairs. a repeater would be good.

hotel wifi system required our personal private information to get the wifi access

patchy wifi

i was a little annoyed at the wifi there where loads of conditions and you could only use one site , all my data would also be

from the greeting and free car parking and free wifi

free wifi, friendly and polite staff

quiet and very clean wifi work well for my business activity coffee machine with pods was a nice

would have been a lots better if you did not have to keep re-signing into the hotels wifi every time you wanted to use your iphone/ipad

limited wifi in room.

i am a computer wimp it took me a while to log into the wifi

good location and good parking, great value

anxious about the car park as it was a controlled parking area and didn't want to get a ticket

free parking

parking & location

easy check in and parking. staff pleasant.