wifi was poor especially saturday evening when i guess lots of people were on it

there's no mobile reception but the free wifi in the plough is good and reached to the room

stay was very enjoyable but i was very disappointed that i could not get any wifi in my room :

wifi didn't work at all so i had a night off work - maybe that's a positive

wifi was touch and go, but that was because of the location, no fault of the inn.

the wifi was reduced due to storm damage. the lady on the spa reception was not very friendly.

's a huge place

the wifi in the room was very erratic

the wifi was a little tricky for watching tv, but to be fair, we didn't use it much so all in all, not

have wifi but it doesn't work anywhere

parking is limited and expensive, wifi has very weak signal when in rooms away from main hotel, maybe need a booster installed

decent shower, wifi, comfy large bed and everything very clean

wifi is not great and neither is the shower pressure, i'm sure both of these things can be

the wifi could be better, i was not able to work properly, due to the weak signal.

niggles, the wifi didn't work on my phone

good wifi, large room

and mobile signal is intermittent due to location in surrey hills , but wifi is pretty

were stranded due to power outage and we stayed here as i needed wifi for work and also to be close enough to get home and see to the animals

location is far out from anywhere and don t expect phone signal but they had wifi so wasn t a problem

wifi worked ok

free wifi included

we didn't eat dinner but the menu looked good and the continental breakfast was excellent choices of pastries fruit cheese ham dairy etc

breakfast was lovely

the bar area and breakfast area were such lovely places to be

excellent breakfast with delicious coffee

wifi, its free but doesnt work well, and 4g was intermittent

wifi did not work at all

friendly staff, quiet, clean, good wifi.

the dinner and breakfast were superb, and the wine matches sublime

staff were friendly and the breakfast was very

ake sure you register at reception) good vegan options in the

no guest wifi available 2 out of 3 days!! breakfast selection was limited.

wifi worked intermittently

very clean, comfortable and quiet room. excellent breakfast. ample free parking and free wifi.

bad wifi and room looked a little bit tired.

very tasty cooked breakfast, good wifi

with wifi and tv

didn't know there was wifi

the bed was comfortable and good wifi on site

the staff was amazing even though they was having wifi issues they was still friendly and professional my boy loved the sweet tray

no wifi

would have enjoyed wifi in room.

wish wifi was available in room rather then just at reception

back in time with a proper old school hotel but with the mid cons of top bathroom and fast wifi

could of been free wifi

plus wifi connection isn't that good over there and the side view is on

wifi kept failing which was a pain because the mobile signal is choppy

phone didnt work as had not been connected to wifi system? so had to use mobile

poor wifi

wifi was weak, so any tv channels other than bbc 1 or 2 were unwatchable because it was buffering

e below)

wifi was none existent! food was ok but a bit pricey

room 10 wifi was intermittent on our older ipad, fine on the newer one??

no breakfast option poor wifi

room facilities were good with plenty of wifi connections, good towels etc and very comfortable beds and a clean

there was wifi available and a tea and coffee machine

wifi wasn't very good.

wifi in the whole place

wifi worked well and a bottle of water was waiting for us on arrival

a teeny gripe regarding the wifi

wifi a bit slow

everything was great except for wifi which was too weak therfore pretty useless

wifi signal

excellent wifi

room

the wifi kept dropping in public areas and was not accessible in my room.

free parking, large room, clean, good wifi

wifi wasn't available during our stay

the wifi was intermittent and not available in my room.

wifi didn't quite extend to our room

wifi didn't work meaning i was unable to work

kitchen wasn't open, so basic breakfast in a bag. wifi didn't reach room.

no off road parking, no breakfast offered no wifi in our room although it was very good in bar

intermittent wifi but not a major complaint

wifi didnt work, despite it being a new server the day i arrived

would have liked to use the pool i realise it was out of action but only found out after i booked,however our stay was

enjoyed the pool

liked just about everything, lovely comfortable bedroom, great bar and restaurant and ease of parking

gym, pool, food was amazing indeed! very comfortable place.

staff and warm pool really look after in the bar with help with menus and made my family feel at

no signal or wifi access/kept cutting out, a lot of cobwebs and dust in the room, dirty loo brush in corner of

troublesome and cranleigh as an area doesn t have any mobile network service, so rely on the wifi

wifi in our room

very hot, wifi was very poor, room next to kitchen

good wifi, nice biscuits + coffee + hot chocolate + etc welcome pack

the food was delicious, the spa was relaxing

breakfast was included in our price which was a nice spa and we were able to make full use of the spa facilities even after we had checked out of our

facilities and spa treatments

kids club is outdoors with a tree house in evergreen forest, bikes for guests to borrow free of

it is a beautiful place to stay and enjoy family time or if you do get to enjoy the spa a romantic stay

wifi was very poor

the wifi is amazing in the rooms, good location will help if you have a car otherwise there is

staff lovely location ok free wifi spot on 9/10

fi was not working for about an hour on arrival)

parking, excellent wifi, big shower, comfy bed, nice toiletries, velux window was excellent for ventilation on two hot

free parking and excellent wifi.

staff was nice, free parking, free wifi and nice facilities like microwave in the room.

the wifi connection was not available in our room

good wifi, free parking, fridge and micro-wave in room, quiet location

great facilities including fridge, microwavez digital tv safe deposit box and free wifi

no wifi as advertised room needed renovation a window was screwed shut on a very hot day

is a little basic but the bed was very comfy , the shower was small but good and the wifi was very good

single bed that was ancient and uncomfortable, music from the bar so loud i could not sleep, the wifi was

no wifi as promised, no room clean as promised, no food facilities as promised

wifi - room smelt of cigarette smoke - bathroom had carpet in - no breakfast at the hotel as

the wifi was reliable and fast (joined a couple of (+)brilliant hotel. lovely room. super fast wifi (-)connect to wifi (+) good wifi (+)friendly staff, very clean and comfortable room. good wifi. (+)top class free wifi and carparking foe iur stay also was a (+)everything was perfect except for the wifi (-)was told there was a problem with wifi and it was was being addressed the following day by an (+) everything was perfect - location, staff, room, wifi, breakfast & dinner (-)mobile signal non existent there si i used their strong wifi and whatsup to make phone calls. (+) staff were super helpful, plenty of parking, good wifi, and air con

completely made our stay with such a late check

my kids slept through it, but i could not

no bar area but not to be expected in this size of property

lovely big bed and great arrangement with the kids beds too. surprisingly quiet too

am a salesman all i ask is for a drink gym and wifi and this hotel had them all, to be fair i couldn t fault the hotel as it was perfect for me

the wifi was really bad

wifi wasn't great and mobile signal poort

wifi could be stronger - i was staying in room 19 and the wifi wasn't very good in that room

and there is free wifi so not the end of the world but it would be useful to know that you have to get pool towels

are all there if needed extra beds in rooms are comfortable rooms are immaculate tv and of course wifi ( god forbid it didnt have that with an 8 year old the world would have ended (+)the wifi and breakfast were excellent. (+) fully adjustable air conditioning, the tv has digital tv service and there is free wifi (+)and excellent; room-very convenient; wifi worked very well (-)wifi dropped out often. (+) the hotel was very clean and comfortable with good wifi and toiletries provided (+)great breakfast, good wifi, clean property close to the airport (+)rooms, good restaurant in the hotel with wifi available (-) i couldn't see any information in the room about wifi, breakfast times, check-out times etc (+) wifi was also very good

the breakfast was superb, lots of choice.

free buffet for kids :)

our kids ate dinner for free and it was a kids buffet full of kid friendly food that they could help

a spotlessly clean, comfortable hotel with lovely bar area and friendly staff

no wifi connection

wifi was weak

was a different one from the one the stuff had given, then because

have to go down and up the stairs as often as necessary, which actually happened, because the wifi password didn't work

wifi didn't work

i could make one criticism it would be the strength of the guest wifi in room 2, in the bar it was good, but the room struggled to get any wifi at all

wifi worked very well

room is very comfortable with lovely bed linen , good shower room and good wifi

lovely spacious room with very comfortable bed. tea/coffee and water in room. good wifi and tv.

free wifi speed

good wifi

wifi was slow

hotel beds were comfy breakfast very good hairdryer iron tea coffee making facilities tv wifi in bedrooms

the room was spacious, bathroom and wifi ok

wifi

the wifi was good

night and although the room was tired looking the bed was clean and comfortable and we had use of wifi and a tv if we wanted to

decent wifi, quiet location

wifi was intermittent

wifi was free with ample parking

liked the included breakfast, along with the location to gatwick airport

the staff was kind, and the breakfast was sufficient

the late check out time was much appreciated also

lovely family room with kids toys there, lovely touch!

old and bad beddings specially for kids bunk bed

couldn t find a pass code to use hotel wifi

the wifi was a bit on and off but that could have been down to my devices.

fast wifi connection

terrible wifi!!

the wifi is not secure

instructions for wifi in book were not correct/did not work

proximity to the airport. wifi was working.

no wifi. bed should be more comfortable. need a kitchen

couldn't get wifi to

i could not get the wifi password as i had emailed her,but she didnt check her email until the evening and then told me

wifi was great

the wifi was excellent

wifi was good and the rooms very clean and comfortable

shower good, bed comfortable, wifi strong, room was clean and warm

wifi didn t have the best coverage throughout the house

good for an overnight. good wifi.

the instructions on how to get to the hotel came very late and there being no functioning wifi at the airport, i couldn't check my e-mails, so i had to wander around the airport for 30 mins

clean and modern rooms, very good free wifi, comfortable beds

the room was very small and not really comfortable, the ac didnt work correctly and the wifi cut in and out, i ordered dinner one night in the resturant and it wasnt great, the steak i

wifi worked well

helpful staff good position with parking and wifi

lack of wifi

the wifi didnt work very well for us

comfortable hotel. nice staff. food good. wifi adequate. good parking on site.

the wifi in our room was poor and kept dropping out.

hotel has everything you'll need ( breakfast, wifi, transportation to and from the airport) plus town center is 5 minutes walk with good (+) close to the airport, wifi, nice and clean, good decent food (+) lounge, wifi, close to airport, clean, good value for money (-)wifi was not good (+) lovely new carpets in room, clean new ensuite, good wifi, comfortable beds (+)wifi in my room was really good, i got some remote work done easily (+) rooms have everything you need - bathroom, wifi, cable tv (-)wifi did not work on my phone or ipad (-)wifi was a bit slow. (-) ps wifi wasmuch better than last time i stayed

were not towels in room, i had to go forage for them in laundry room myself as reception was closed

especially liked they provided a take away breakfast bag if you were unable to make breakfast.

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

though we did not arrive till two in the morning our flight was delayed beds very comfortable breakfast was great(continental) but great selection hotel supply shuttle service

wifi functional and the speed was fine; though it s a wifi with a login portal so if travelling

wifi was weak in the rooms

if you are traveling for work, the wifi is fast and the desk you get with the room is big and spacious

the wifi was excellent, great for a business traveler

had everyhting a modern person need - several outlets for all types of connnections, good speed wifi

wifi worked

only issue we had was the wifi, and not being able to set up the smart tv properly to watch films

room, excellent food and wifi and interesting history

wifi was very poor in the room.

wifi in our room was unusable

their great breakfast choices, the closeness to the train and the downtown

cest tasting bacon had in a while) cooked to order, nothing too much trouble

was there with all my family and two small kids one year and three years old

easy parking . breakfast very nice kids loved that

they charged me 25£ more becouse of the kids

there is plenty of space for parking

wifi didn t work

the wifi was good and the bed very comfortable

massive comfy bed and excellent free wifi.

the wifi was a bit slow, and the phone signal was a bit patchy.

room wifi very weak.

we went to the bar, i asked for a coca cola

small gym for the morning and a good breakfast

breakfast was fabulous

breakfast, clean & tidy room, friendly people. late check out

spite me being very grumpy and tired), and lovely breakfast.

wifi problem

pity wifi was not available in our room.

wifi was intermittent.

there was no wifi despite advertising it

wifi was a bit hit and miss.

everything provided from wifi, robes, hair dryer,

the wifi was easy to use and secure, a television was available, and a refrigerator with fresh milk and

couldn't get the wifi to work or couldn't get a useable signal, which meant we couldn't get our laptop to connect -

love to have stayed longer particularly when we discovered they have a brilliant outdoor heated pool

lovely pool

lounge and bed were wonderful. large tv and good wifi

member of staff gave us a discount for the lack of wifi due to a technical problem with their connection

ast with different jams/ cornflakes)

wifi is intermittent

good wifi good staff lovely and will do anything to make your stay as comfortable as possible

was allowed a late check out at no cost as there was no one booked after us

guesthouse is well situated & has free guest parking which is a must for me & for my elderly mum

lovely room, brilliant staff and breakfast. great location with free, safe parking.

parking a little tight to manage, but it was available!

the staff were amazing, the rooms were spotlessly clean, the breakfasts excellent and an easy walk to the centre of horsham

wifi excellent wherever you are in the buildings

the wifi didn t work well keeps dropping off.

plenty of parking, good tv and wifi, excellent breakfast, very quiet and very clean.

good wifi

of parking for my van, quiet, very comfortable bed and good wifi and tv

didn t use the restaurant! wifi was fine

could not get my tablet to connect to the wifi but i think it could have been a problem with my tablet

wifi in my room was terrible, but my colleague said his wifi was fine in his room.

clean rooms at a reasonable price. the wifi was excellent

location to reigate for shops and restaurants.close to motorway . good wifi in rooms included.

the wifi in the room is weak, but we could use 4g.

out until 5pm to allow me to work for my full day without having to find another location for wifi

perfect for a business trip. bed, shower, wifi, tv. you don t need anything else

the quietness, cleanliness , excellent wifi, free hot drinks and location in airport

nice and small and not too hard to navigate the phone control once we had wifi

good wifi

tv remote control didn't work but there was free wifi

around the hotel were fantastic and the hotel was great clean, comfy bed, free parking, free wifi and lovely

clean and really good wifi

the free wifi was simple to access and worked well

one thing probably the only thing i liked about here is the wifi speed which is fantastic

didn't post wifi password

the wifi was better than that in some large-scale well-known brand hotels

thank for the early check in. great stay and convenient location.

location, parking at guest house

no wifi and only enough coffee /milk in double room for one cup each

no free wifi in the rooms. as a business traveller i really expect this as standard.

wifi could be faster

no wifi unless you joined their points system. i thought that was a jip.

good wifi. quiet room. easy to get to terminal

the wifi can be a bit flaky sometimes but is ok on the whole.

the wifi which didn't work in the rooms when we needed it.

pub was very noisy, but this may have been because it was quiz night - which also meant that the wifi was switched off making it impossible to

no shower and very slow wifi

wifi was terrible and virtually unusable.

free wifi and a smart tv everything that i needed prior to an early flight

wifi available on all floors

wifi good

of bed, free wifi, excellent cooked breakfast although a bit over priced at 8, free parking

no wifi in room

the wifi when i needed in the morning for business wasn't

the wifi was not great in my room

wifi wifi wifi we had cosy room in mews annex - there was virtually no wifi coverage- couldn t

i loved the extra touches like magazines in the room, quality toiletries, excellent wifi and soft linens

wifi was patchy around the hotel, though worked in the room and wasn't the fastest bandwidth

wifi for public going for drink or dinner, but you had to pay if you stayed the night

didn t have free wifi in room

wifi isn't free

wifi signal was a bit patchy

free wifi

have preferred it if pool open to kids later - our sensible teens were disappointed about the restricted times

the first floor restaurant had lovely views over the golf course and the breakfast was excellent

i specifically chose this property because it offered a pool, which i planned for my kids to enjoy before our 7

for the kids, there is a big golf coarse which is dangerous for kids to go as golf balls can hit them

i specifically chose this property because it offered a pool, which i planned for my kids to enjoy before our 7

airport (11 minutes drive away) fantastic breakfast and a very comfortable room, also free wifi and swimming pool (+)pool closed no wifi available to my ipad (+) free wifi (-)the wifi didnt work had to get somebody to come connect it for us (-)wifi in room - room 516 long check in queue with only one receptionist operating (+)wifi was present and it worked: a bonus in itself (+)room was spacious and comfortable and had a good(free) wifi connection (+) the wifi was good, the shower was lovely, there were plenty of towels (-)not connect to the wifi (-)wifi signal in the room was non existent

used the gym, the spa and pool and ate at the restaraunt prior to leaving to travel to gatwick for our flight the next

poor lad in the bar was struggling to do bar service and room service which kept people waiting for service at late lunchtime

very spacious room, great room service. comfy bed!

they let me have a late check out of 3pm free of charge

struggled a little with wifi connection in my room - but that might have been a 'one off' connection issue

wifi was terrible in my room

d floor, right above reception)

wifi works well, and there is plenty of parking

staff were excellant, very friendly & polite, the hotel was imaculate as were the roooms, the breakfast was very good also, they say you get what you pay for, well you do here

wifi throughout the hotel

great wifi signal

the wifi signal wasn t great and i had zero reception on my phone

previous room occupants removing wifi booster!

large comfortable room, plenty of parking and good wifi

wifi can be faster, this helps works.

average self serve breakfast wifi intermittent no bath

i couldn t get the wifi but it was ok

the location was excellent. the checkin and out were smooth. wifi and breakfast were great.

not get wifi

great happy and welcoming staff and fabulous breakfast

super friendly staff. excellent breakfast

beautiful sunny afternoon, and evening; view out over golf course, into the distance, while enjoying the sparking wine flight, just magical

fantastic full english breakfast. great staff

our room was very comfortable with a fine view across the golf course

wifi wouldn't connect at all

water in rooms, mobile signal ok, wifi worked

only issue was wifi

i couldn't access wifi from the room.

we chose a light breakfast as we were having a body massage after and did want to disgrace ourselves

when visiting family and i have also worked from the rooms finding them to have good enough wifi

was privacy, comfort, wifi, adequate facilities for a sole traveler and the restaurant menu is great

the mandalay was excellent - the friendly welcome at check-in, quality of the room, fast and free wifi and an excellent breakfast

very clean, with all room facilities, tv, wifi, telephone etc

wifi always worked well, no drop offs

only negative thing i can comment on was the wifi was very poor for mobile services and using my laptop for

wifi quality

the wifi reception was not good at all. it was on and off and fairly inconsistent.

wifi was rubbish, i couldn't get it to work. breakfast v expensive

17.50)

om 42) didn't get wifi at the desk but the other side of the room was fine, maybe something to do with the really

the wifi was good which was useful

only negative i could have would be the wifi was a little spotty, but this had no real effect on my stay at all

good wifi

my room although close to reception

wifi password on the leaflet didn t match so we had no wifi for the duration of our stay due to

tea and coffee facilities, wifi and tv, off street parking

was no mirror in the bedroom, but a huge one in the bathroom and behind the beds were messy, the wifi was on 2 sections and neither of them worked in the room, i resorted to using my husbands

i could not access wifi in my room at all so had to wait to breakfast time and work in the bar

poor wifi signal, door handle falling off, a lot of dust, not a hot shower

the wifi was good but occasionally dropped.

wifi didn't work at any point during my stay which was very disappointing

bags of character, central location, really lovely helpful staff, free overnight parking, great wifi

tv signal was bad and dropped out and wifi was little temperamental

no wifi either but i understand that the engineers were due to address this issue in the near future

staff, bar one individual, were exceptional

lovely rooms and a great bar area

perhaps some additional lighting would help but also some forethought on my part in parking closer would also assist

style of the hotel, size of accomodation, breakfast, plenty of parking

lots of parking available and a lovely garden backed by the river wey

wifi access, grand entrance and breakfast the next morning was delicious

the kitchen is huge and beautifully equipped

huge area for parking and easy to find with directions

boutique hotel when we arrived we found ample parking next to the house entrance it is safe and secure we were met by the lovely owner and the

the area is quiet and there is free parking on site

very slow wifi

the wifi signal was very poor in my room.

wifi not great,

although it looked the same as previous was tired in areas, the shower did not work & the wifi was non existent unless i stood up & held my device up to the window but i believe these are

wifi very reliable

free wifi large desk to work

the wifi was not working in the single room at the ground floor.

free wifi. clean room. tea/coffee facilities

wifi was good and a small desk which had power sockets for my laptop

small; modern refurbishment of a old house; free wifi, cozy reception with seating area and tv to liaise with fellow with self help bar outside

the wifi was a good strong signal

i needed to do some work and had dinner in my room, it was a little complicated to join the wifi network

great breakfast, excellent service, great location with free parking and wifi.

wifi worked very well

i usually use my own phone wifi but ran out so used the hotel's wifi which worked perfectly

the wifi was limited.

the wifi was out of order in our room

wifi registration with iphones doesn t work

could not connect to the wifi had to use phone as a hot spot.

were amazing we had landed after a 10 hr flight and i rang asking for an early check in as we were so tired

wifi a bit patchy on second floor

wifi not great

also when signing into wifi kept dropping pins in facebook

the wifi connection

the wifi was as good as at home

mobile phone coverage is very poor, although free wifi is ok

the wifi is strong to allow you to surf or continue working should you wish

wifi mass speed even to watch football live on sky via ipad brilliant

wifi not so good in the restaurant area and need to go outside sometimes to be able to pick up a

excellent service, wifi ,parking and easy to find

you had beefeater right next door and chessington world of adventures on your left we paid for breakfast on check in kids eat free bonus and we

breakfast next door was delicious and we also had dinner twice it was beautiful

need more staff on duty at beefeater restaurant for breakfast

was very slow and the staff complained they where under staffed only 1 person cooking at breakfast

excellent location for chessington world of adventure. friendly welcoming staff. good breakfast.

good pool

no air conditioning in the gym

he sorted out kids out and even had cheerios for our youngest at breakfast after he heard him mention how much he

room comfort, gym, most of the staff, breakfast.

size of the room, modern, children s play area, kids eat free

the bar as well smells nice, unlike a typical uk pub

the bar service was friendly and helpful and the bar itself was really well appointed with a pleasant

bar area & garden also wonderful

bar is pretty much the front desk so when it s closed, it s not as convenient to ask

the bar and outside courtyard are just lovely

wifi good good

wifi and sky tv kept dropping out

really strong wifi all over, it's extremely clean and tidy and a good selection of ales/ lagers and spirits

the wifi was excellent and the full sky tv package was an unexpected bonus

wifi only available if one has facebook a/c or disclosing personal info and mobile phone no

couldn t connect to wifi, we had a few power cuts throughout the night and woke up in a cold room and had to have a

wifi connection good

wifi was shocking

wifi & signals of mobile phones are very poor i have to go to the reception to get good signal.

wifi connectivity.

could be wifi instructions

ample parking, good wifi and the most beautiful garden and seating area

wifi not great

ke the code) in the bedroom

a small disappointment was the wifi was a little temperamental at times but not previously so it was perhaps a glitch on this

a step back in time to a traditional country inn but with all of the modern facilities (including wifi) (-)no wifi but in rooms but i m told it s coming. (-)teething problems with strength of wifi signal and timing of central heating being on, which are known about and are being addressed (-)wifi was out of order (-)wifi. some pies on the menu during winter months. (-)there was no telephone coverage and the wifi was very patchy. (-)to the location there was little to no phone signal, there was wifi although my parents couldn't connect in the garden rooms (-)the wifi wasn't very strong and no 4g signal so doing work in the evening was tricky. (-)they can't really help this but it would have been lovely to have managed a signal or some wifi! (-)over-priced; no wifi; poor breakfast and tiny room- even though we were told we had been upgraded

the breakfast by the fire

also prepared breakfast for me and my friends for early morning start

parking far away from room. could not take large bag to room. room was very good but small.

breakfast next morning was first class