no signal or wifi access/kept cutting out, a lot of cobwebs and dust in the room, dirty loo brush in corner of

nothing really. maybe that the wifi isn t great but that wasn t a problem for us.

troublesome and cranleigh as an area doesn t have any mobile network service, so rely on the wifi

the wifi was unavailable during our stay - i appreciate not the hotels fault - and the room had zero

wifi wasn't very good in the room.

wifi didn't work

no wifi as promised, no room clean as promised, no food facilities as promised

single bed that was ancient and uncomfortable, music from the bar so loud i could not sleep, the wifi was

wifi - room smelt of cigarette smoke - bathroom had carpet in - no breakfast at the hotel as

no wifi as advertised room needed renovation a window was screwed shut on a very hot day

no off road parking, no breakfast offered no wifi in our room although it was very good in bar

wifi connections is the worst in the bedrooms section, so i had to move to the pub to work

wifi didn't work meaning i was unable to work

they have wifi, but be prepared for very poor reception

intermittent wifi but not a major complaint

free wifi included

excellent breakfast with delicious coffee

good parking and outdoor beer terrace although it was raining on our visit and we did not get the

we ate in the bar and the food was delicious

i felt it was trying to be more of a restaurant than a pub as we went to the bar as a hotel guest and there was only a circle of chairs on one side of the fireplace to have

the wifi was good and the bed very comfortable

wifi didn t work

the wifi was a bit slow, and the phone signal was a bit patchy.

room wifi very weak.

massive comfy bed and excellent free wifi.

couldn't get the wifi to work or couldn't get a useable signal, which meant we couldn't get our laptop to connect -

the wifi was easy to use and secure, a television was available, and a refrigerator with fresh milk and

everything provided from wifi, robes, hair dryer,

breakfast was catered for me and made me very special - you can tell she must have been a great mum

excellent breakfast each morning

there is plenty of space for parking

a step back in time to a traditional country inn but with all of the modern facilities (including wifi) (-)no wifi but in rooms but i m told it s coming. (-)teething problems with strength of wifi signal and timing of central heating being on, which are known about and are being addressed (-)wifi was out of order (-)wifi. some pies on the menu during winter months. (-)there was no telephone coverage and the wifi was very patchy. (-)to the location there was little to no phone signal, there was wifi although my parents couldn't connect in the garden rooms (-)the wifi wasn't very strong and no 4g signal so doing work in the evening was tricky. (-)they can't really help this but it would have been lovely to have managed a signal or some wifi! (-)over-priced; no wifi; poor breakfast and tiny room- even though we were told we had been upgraded

parking far away from room. could not take large bag to room. room was very good but small.

wasn’t great the fish was swimming in so much oil i couldn’t eat it breakfast was ok but the eggs were burnt

breakfast was very good - very tasty sausage and nicely cooked. llamas were a big plus.

then the breakfast was excellent and a good price

very friendly staff and manager, live band in the bar !

separate from bar and with a different entrance. great customer service

the bar downstairs we heard no noise

the bar was nice, good selection of draught beers and lovely friendly staff

the room was clean and fresh, bathroom was very clean and new looking, clean towel daily, the bar in the hotel was clean, food was good , the staff were helpful and friendly, the outside of the

wifi signal weak

with free wifi and free parking this was an ideal place to stay for our family group of five attending a

the wifi which didn't work in the rooms when we needed it.

pub was very noisy, but this may have been because it was quiz night - which also meant that the wifi was switched off making it impossible to

no shower and very slow wifi

and mobile signal is intermittent due to location in surrey hills , but wifi is pretty

location is far out from anywhere and don t expect phone signal but they had wifi so wasn t a problem

i could not access the wifi on my macbook as i did not know how to produce the hash character and i could not go online to

free parking and wifi

good wifi, large room

wifi worked

wifi in our room was unusable

wifi was very poor in the room.

wifi also slow

wifi didn t work very well

free wifi code not made very obvious.

central location, good wifi

the wifi was as good as at home

also when signing into wifi kept dropping pins in facebook

wifi not great

great breakfast, excellent service, great location with free parking and wifi.

breakfast area is very nice good wifi and tea coffee & tb i m

i usually use my own phone wifi but ran out so used the hotel's wifi which worked perfectly

the wifi was a good strong signal

i needed to do some work and had dinner in my room, it was a little complicated to join the wifi network

manager met me for an early check in and kindly upgraded me from the single to double room

the bar service was friendly and helpful and the bar itself was really well appointed with a pleasant

they were very accommodating with our request for early check in

good layout. bar amazing. great shower

the bar as well smells nice, unlike a typical uk pub

staff, bar one individual, were exceptional

lovely rooms and a great bar area

perhaps some additional lighting would help but also some forethought on my part in parking closer would also assist

free parking

plenty of parking

with an extremely comfortable bed, very lovely toiletries, water, tea & coffee as well as a good wifi connection

lovely spacious room with very comfortable bed. tea/coffee and water in room. good wifi and tv.

wifi worked very well

the wifi i had issues getting onto

easy free parking and good wifi

no phone signal, wifi keeps dropping out

wifi

wifi was a major issue

the wifi in room 102 was very poor

poor wifi

free wifi - tell me where it isn t free these days

very comfortable bed, hot shower and good wifi if you re working

noise from the parking lot. really bad wifi.

wifi was so weak as to be useless for anything other than sending text messages

rooms, great shower, excellent wifi range

parking a little tight to manage, but it was available!

was allowed a late check out at no cost as there was no one booked after us

parking is available on the street as it can get crowded in the car park but be aware you can only

on-site parking

nice staff, nice breakfast,warm, clean.

a quick check in, staff were pleasant, good wifi connection.

wifi excellent

night and although the room was tired looking the bed was clean and comfortable and we had use of wifi and a tv if we wanted to

decent wifi, quiet location

the wifi range was a bit low in room 5

wifi slow and phone reception

wifi was touch and go, but that was because of the location, no fault of the inn.

wifi was poor especially saturday evening when i guess lots of people were on it

wifi didn't work at all so i had a night off work - maybe that's a positive

orry

problem was he had to carry out work last night on a laptop and the wifi was great so couldn't complete the work needed

the wifi in the room i was is very poor

forgot to ask in the pub for the wifi code on arrival and could of done with it when i got back from night out

wifi in the cottages wasn t good struggled to get it

stay was wonderful but i couldn't find wifi instructions in the room

very clean rooms, excellent wifi, lovely location.

had work to do) or breakfast etc

tiny tweeks, better wifi

wifi was intermittent

great wifi for meetings

wasn t able to check out properly as wifi wasn t working and no eggs available for breakfast on

the wifi kept cutting out in the newer parts of the building as well as in the old upgrade needed

lovely town, nice old building, cheap, good wifi.

always have issues with wifi at this hotel

wifi terrible in bar/restaurant area

could be wifi instructions

ample parking, good wifi and the most beautiful garden and seating area

wifi not great

a small disappointment was the wifi was a little temperamental at times but not previously so it was perhaps a glitch on this

ke the code) in the bedroom

wifi was down in the restaurant on the day but the staff were very accommodating

the wifi was really bad

wifi wasn't great and mobile signal poort

limited phone reception however the wifi is good and there is a phone in the room if needed.

the jacuzzi was broken+we couldn't use the wifi.

wifi was down but there had been a leek and i could hotspot from my phone so it wasn't a problem

wifi dipped out whilst on a zoom call

phone reception was unstable in the room due to hill behind the hotel, but wifi was excellent.

lots of free parking, good wifi and a really comfy bed

small rooms but prefect for a few nights well equipped with connected tv, wifi and dab radio

wifi in first room

bags of character, central location, really lovely helpful staff, free overnight parking, great wifi

the wifi was good but occasionally dropped.

no wifi either but i understand that the engineers were due to address this issue in the near future

sadly the guest wifi wasn t working

17.50)

love this hotel, from the free wifi to the complimentary ice buckets and ice machines in the corridors on each floor

very poor wifi in our room.

a recent stay the wifi went down which i know can happen but no-one on reception warned me and reception didn t

wifi was fast and kicked in without any fuss and i liked the work station by the bed which was big

a basic, but nice hotel not far from the railway station. super clean rooms, high quality wifi.

we didn't need to use the restaurant or wifi, just a warm bed for the night and a good shower and cup of tea before heading off

rooms have all the amenities, toiletries, tv, good wifi reception, hairdryer and complementary tea, coffee, cookie and bottled water

wifi was good and a small desk which had power sockets for my laptop

the wifi was not working in the single room at the ground floor.

very clean, with all room facilities, tv, wifi, telephone etc

the mandalay was excellent - the friendly welcome at check-in, quality of the room, fast and free wifi and an excellent breakfast

wifi did not work on my laptop at the hotel despite working everywhere else that day and after

wifi had very poor connection

wifi always worked well, no drop offs

wifi was very poor in the first room i was put

in my room the wifi was slow

no wifi in room or 4g, annoying

very friendly and helpful, when i raised that wifi was poor in the room they offered to move me to a different one with better wifi

wifi also good

the gym and pool here, gets me out of my room and doing something productive when i'm staying in

breakfast nicely cooked, good choice and kids love the pancake machine

wish there was a mini fridge in the room when travelling with kids here.

could have a larger 24 hour room service menu

staff are excellent - from the warm greeting to the efficient, friendly bar and restaurant staff

lovely property, comfortable bed and an excellent breakfast! peaceful location

breakfast choices were amazing & the location was great, lots of great walks & the scenery is

lovey location with a delicious breakfast!

convenient car parking, good accommodation, pleasant and friendly hosts, good food.

plenty of parking spaces were available

fabulous staff, the rooms are lovely and the breakfast it 1st class

the staff were happy and helpful, the breakfast was divine and the bed was like a cloud, we will definitely be coming back

breakfast offered a good selection of plated options cooked to order and catered for dietary requirements

breakfast was excellent, freshly cooked eggs and lovely big pot of tea

a keen golfer so enjoyed watching the players teeing off early morning) comfortable bed and good breakfast choices

wifi excellent wherever you are in the buildings

good wifi

of parking for my van, quiet, very comfortable bed and good wifi and tv

the wifi didn t work well keeps dropping off.

plenty of parking, good tv and wifi, excellent breakfast, very quiet and very clean.

the wifi kept dropping in public areas and was not accessible in my room.

wifi extremely poor, bottle of water for 3.95

wifi wasn't available during our stay

very modern clean accommodation, at a good price. secure parking and free wifi were provided.

the wifi was intermittent and not available in my room.

there is however very good free wifi throughout the hotel so you just have to

wifi is good though

wifi isn't very strong in the bar area.

travel all over the country weekly and the staff and food here were outstanding and wifi worked

free wifi too

gym, pool, food was amazing indeed! very comfortable place.

unfortunately the bar and restaurant were closed but apart from that facilities were excellent

would have liked to use the pool i realise it was out of action but only found out after i booked,however our stay was

also the pool was warm and the gym had good facilities

great gym

fast wifi

niggles, the wifi didn't work on my phone

wifi signal was intermittent and the tv freeview signal weak too with standard freeview channels

uldn t get to a login screen) and the in-room info was lacking

wifi is not great and neither is the shower pressure, i'm sure both of these things can be

really wasn t anything to dislike - possibly parking might be an issue if the restaurant is busy with non guests but thats about

great ground floor room with parking right outside which was excellent for my husband who has mobility problems

good parking available

to find, plenty of parking spaces so no stress before a smooth checking in process

remember name was managing extremely well coping single handed with serving customers at the bar and seated customers with food

- wifi didn't connect to my devices at that time

the room could have been a bit cleaner and was too warm. the wifi was patchy.

poor signal on wifi

good parking, good tv and wifi very good continental breakfast, comfortable bed.

great food, wifi and lovely setting

lovely atmosphere, friendly helpful bar staff. good room and dinner. would stay again.

very clean, polite staff and very accommodating in our check in. lovely bar area downstairs

staff were very friendly and their homemade breakfast bar is lovely

recognition you were a guest staying overnight, bar and rooms completed separate, flooded car

they shut bar from 3pm till 6pm and this not good during summer months

wifi could have been slightly better but this wasn t a major issue.

wifi

is my second stay this summer, and i find the wifi terrible, the breakfast is a bit on the greasy-spoon side, and my previous room on the ground

- almost too soft perhaps, lovely bathroom, great views, easy parking, excellent breakfast, good wifi

excellent breakfast and really good accusation. good wifi throughout! staff were very welcoming

parking on site, i had a king size bed which was very comfortable with nice fresh linen

good parking on site

would still stay again and very happy to recommend, you could say that the parking was a bit small but i had space when i arrived, after 10pm

clean, easy to use, great food and bar was open all the time

comfortable clean rooms, lovely garden view, quiet, friendly staff, easy parking and a cute little honesty bar

wifi settings made logging into my work pc difficult

wifi buffering

enjoyed the spa and the wifi as could work in sunny area

well, warm room, spacious, very comfy large bed, plenty of hot water, tea/coffee, toiletries etc, wifi good and easy, location and parking very good and easy, splendid three-course breakfast

free wifi worked well nothing to find fault with

wifi, its free but doesnt work well, and 4g was intermittent

friendly staff, quiet, clean, good wifi.

wifi did not work at all

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

breakfast, did a wine tour and it was great, did a walk the next morning

the bar staff super efficient

quiet

raight to outside), no room service or food service in pub after 9

t it was nice touch that she brought it

there could have been a tray for the room service with condements

we only became aware of when looking to book a table after day long meetings outside of hotel but bar menu

at breakfast there were people dressed in sports shorts and other gym gear, that's not really appropriate

particularly the spa which was very good

he helped me to chose my wines and selected two lovely single malt whiskies in the bar after my meal

spa with swimming pools and gym absolutely fantastic

good parking area and free wifi

the poor wifi signal.

very comfortable rooms and beds, air con and strong wifi

the wifi was very good and the room was spotless

wifi is a bit hit and miss across your stay - chips in and out

wifi would not work in room.

wifi didn't work in the rooms. we had planned to stream a film but no chance!

nothing but the free wifi was not 100% reliable.

free wifi

nice clean, quiet, well ventilated room with comfortable bed and ensuite shower, tv, wifi and tea and coffee making facilities

wifi easy to log in too

didn't know there was wifi

the bed was comfortable and good wifi on site

with wifi and tv

wifi wasn't great, so i just resorted to hotspotting from my mobile

right in centre of very pretty small country town - plenty of onsite parking - spa and pool area was nice and also had sauna and stem room- all areas exceptionally

spa area & gym was clean & in full working order

access to spa and swimming pool included in the price

a great historic bar full of character, lovely dining room with excellent food, good spa, and really nice sized

of the staff to go the extra mile and reserve a parking space

breakfast,lunch and dinner excellent

a good quality hearty breakfast

pub, nice range of drinks, lovely accommodation and breakfast and friendly staff, what's not to

we said we would have to skip breakfast on our first morning as we had an early start for the wedding, so billy had fresh

excellent supper and breakfast with good service on both occasions

tea and coffee facilities, wifi and tv, off street parking

poor wifi signal, door handle falling off, a lot of dust, not a hot shower

wifi was hit and miss

was no mirror in the bedroom, but a huge one in the bathroom and behind the beds were messy, the wifi was on 2 sections and neither of them worked in the room, i resorted to using my husbands

i could not access wifi in my room at all so had to wait to breakfast time and work in the bar

of parking, good wifi, decent sized room

the wifi works well in the rooms

of parking, good wifi, comfortable room

good wifi

good location, nearby pubs and restaurants, excellent wifi.

lovely bathroom with fantastic shower, toiletries, tea and coffee, iron and ironing board, great wifi, awesome breakfast, and all delivered my great staff

wifi signal in the rooml could be more strong

awesome breakfast. wifi not good. great staff

free wifi

plenty of car parking, good tv and wifi, friendly staff, excellent breakfast.

a teeny gripe regarding the wifi

wifi worked well and a bottle of water was waiting for us on arrival

wifi in the whole place

wifi wasn't very good.

there was wifi available and a tea and coffee machine

i was not informed about it)

great room, warm and comfortable. excellent wifi , clean and spacious

a secure wifi network would be better. unable to work in the evening.

the staff were excellent, wifi was good, pleasant surroundings, good breakfast

seems that there is no wifi

information, poor wifi, small bed, poorly equipped rooms for 'business' hotel, indifferent staff

plus wifi connection isn't that good over there and the side view is on

phone didnt work as had not been connected to wifi system? so had to use mobile

wifi was weak, so any tv channels other than bbc 1 or 2 were unwatchable because it was buffering

good burger with a beer at the lovely terrace that you have where i worked due to nice wifi

no breakfast option poor wifi

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

tv was actually connected to wifi so could use netflix and youtube etc

wifi was none existent! food was ok but a bit pricey

room facilities were good with plenty of wifi connections, good towels etc and very comfortable beds and a clean

netflix on the tv and free wifi with good connection

with netflix and free wifi

the wifi wasn t very strong & kept buffering.

no wifi no breakfast !

wifi was brilliant and freeview tv awesome

the food in the sports bar was

really lovely leisure facilities, the room was clean and comfy and the breakfast was really nice

spa was fabulous as was breakfast

staff on reception and in the gym were very friendly and gave exceptional service

breakfast was good could have been better on our part if we hadn t of had a lay in haha

the free wifi was simple to access and worked well

everything worked, spacious room, comfortable bed, modern bathroom, instant hot water, good wifi

wifi was none existent and therefore text messaging was very unsatisfactory

parking, pet friendly plus clean, comfortable and free wifi

clean and really good wifi

for me, the spa facilities and outdoor pool really topped the list, indoors and outdoors they created a

the spa and gym was perfect on friday evening and a lot busier on saturday (to be expected) (+)friendly and attentive staff lovely gym and spa clean room beautiful grounds (+)spa facilities and gym classes

exceptional pool with soft water

the swimming pool was amazing and got alot quieter later in the evening

we liked the room and the view, the staff were friendly. breakfast was plentiful.

the food was delicious, the spa was relaxing

kids club is outdoors with a tree house in evergreen forest, bikes for guests to borrow free of

facilities and spa treatments

price for the spa was rather full

breakfast was included in our price which was a nice spa and we were able to make full use of the spa facilities even after we had checked out of our

the roadworks outside. tricky wifi.

staff, comfort of the room, wifi, bathroom, lovely shower, air con

internet with wifi access problems

i was on the first floor and did not hear any noise from the bar and restaurant

rather that the fried breakfast included bits of the breakfast bar - say cereal and juice and bread - for an additional fiver rather than the full amount being

really good wifi

free wifi and netflix

the wifi worked perfectly

they need to improve the wifi.

amenities are good, wifi, kettle, fridge, lots of coffee and tea, and toiletries

the wifi didn t work

tv with you plenty of channels, fast wifi, hairdryer

comfy bed. free wifi. bottle of water in room

wifi poor bedrooms need a bit refurb especially bathroom

couldn't connect to wifi on my phone.

a fact sheet in the room with the wifi login would be nice

wifi could be improved

comfortable rooms with great wifi good food and generous breakfast

not opening until; variable functioning of wifi

poor wifi signal

some information about the golf course layout

might have been nice to have some body/hand cream in the spa changing rooms, but that s a tiny point

enjoyed a treatment in the spa, a round of golf on the short course and a meal in the restaurant

the staff were so friendly and the food was great, especially the breakfast

lovely small space including two pools and lots of activities from tennis to golf

had a few issues when i originally arrived

the wifi was not discussed on arrival and there was no indication of it or how to

on the tv and tried to solve our problem why i couldn't connect our ipad to the hotel's wifi

spacious, clean and well appointed modern bathroom; nice room and bathroom aesthetics; efficient wifi; the building

wifi was a little unreliable.

good strong wifi signal.

room, there was no wifi, the toilet had pubic hair near sink, no one seemed to answer the reception phone in the

and wifi wasn't the best

wifi is locking out all the time

wifi signal in room a bit weak/dropped out occasionally

wifi was terrible in my room

struggled a little with wifi connection in my room - but that might have been a 'one off' connection issue

d floor, right above reception)

wifi works well, and there is plenty of parking

the breakfast is exceptional

piped music and poor wifi in the lounge areas meant i could not do my zoom calls easily

staff, very comfortable bed, clean room, excellent shower, free wifi with good signal

wifi didn t appear to be working which affected the tv not connecting to the internet for movies

wifi / internet access is good enough to work

the tv wifi signal was not that good it kept freezing

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

wifi didn t work, so i couldn t do any work

wifi signal is good

want told the password of wifi

wifi could be stagnant sometimes so maybe a booster box could help

the wifi was easy to connect and was relatively fast

wifi requires a convoluted log-in where you have to fill in lots of boxes and share personal

the wifi was not good at all, very difficult to connect and most of the time not available.

wifi isn't great, but sufficient for surfing/emails.

sprung matress and no wifi to room

plus free wifi and really lovely staff

wifi didn't work

rooms are very basic. wifi good once pub closed. breakfast just a bowl of cereal.

wifi very poor

wifi is excellent

car park, wifi pretty good, friendly staff, hotel location for me was very good.

close to zero phone signal meaning no 5g internet

could only get wifi on 1 device

location is great, room comfortable with adequate wifi

wifi not operational

convenient location, comfortable bed and good wifi

easy speedy check in, lovely walk in shower, easy to find, free parking and wifi

full breakfast in am, friendly and available late afternoon lunch at restaurant, good to get on wifi

have loved if the free wifi covers the outside seating area while enjoying the sun in the summer period