water and a coffee machine in the room, fresh milk on the fridge, a good shower, great wifi and fantastic breakfast,

wifi was ok and the coffee machine in the room is a nice touch

wifi was inadequate

loved the swimming pool, good wifi, friendly staff, parking on the premises

not connect to wifi

staff were very friendly, extra towel was provided and wifi password was given when we reached out room

good wifi

wifi didn t work tv didn t work either

i didn t have time to use the wifi , so, no opinion about that

tv, free wifi, quiet area, free parking next to hotel.

wifi was off and on

10.13 for two bottles of beer? expensive and why an odd number? wifi isn t easy to get onto

wifi wasn't working as well

wifi didn't work second visit...view not good lovely private uninterrupted stay

the wifi also did not work on my colleagues work laptop

room not clean no bed making on first night no wifi working not great

wifi still doesn t work properly ,even the ultimate one, too far down a corridor

free wifi could have been better

the wifi. only.

wifi was a bit intermittent even the premium one that i paid for

wifi wasn t working

nagement did say they'd requested it be seen to)

a good strong shower and excellent wifi

wifi very weak

wifi a little weak at the extremities of the building, and not secure

wifi is a little temperamental

wifi was also not great as my computer firewall blocked it as unsafe

wifi was a bit hit and miss

didn't use the wifi. liked the coffee machine in the room,

room, great location, everything top notch, lots of nice touches including the breakfast basket and

friendly, room very nice and really liked the breakfast hamper , which we were not

nice friendly bar staff on at the evening; quick service and direction up to room.

marta was a absolute joy to see serving the continental breakfast in the morning

loved the breakfast basket. highly recommended!

wifi did not work in

grounds amenities: wifi, hairdryer, iron, tv facilities: swimming pool, soft play,

wifi in the room, reported on day one and not fixed during stay

room had no wifi, room phone didn t work only one towel when there were two guests

waste, broken toilet, drilling in adjacent room, only 1 bath towel insufficient tea biscuits no wifi for 24 hrs moved room, much better but one bedside light didn't work

you need a room that s very central for reliable wifi, otherwise all is great.

the wifi is terrible

phone and wifi osignal non existent

the car parking is convenient and free and wifi is good

wifi is really

wifi connection to watch channels could have been better, we were given instructions via an email

wifi was very, very weak and very slow

wifi not set up on tv so had to reset each time to be able to watch netflix

wifi didn't work which impacted work.

wifi did not work in the rooms and so when you needed to use the internet you had to go sit in

ru domain was closed via wifi

the wifi said

wifi was pretty ordinary, kept disconnecting which was a bit frustrating, and speed was not great

the wifi wasn t working and though staff tried to fix it, had no wifi for the whole weekend

wifi was virtually non existent in our room

wifi

hotel is very basic and the wifi comes and goes

was fine but no fridge so we had to ask for one - also we were not advised there was no wifi in our room which was a big inconvenience

wifi was unreliable

the bus which stopped nearby would not take cash, and a credit card with a wifi symbol on it was one option for paying on the bus--but i didn't have such a card

wifi kept dropping in and out

tv, no air conditioning the room was hotter than satan's backside and naff at best wifi definitely not worth the nearly 195 for the night

good wifi

staff, no wifi which we needed for work

wifi worked good

wifi in our top floor bedroom no 14 was very weak and sometimes none existent

nothing to dislike - only slight issue we experienced was problematic wifi signal in our room.

free wifi only if you give a lot of personal info to a third party provider

the wifi did not work

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

the wifi in the room we were in was weak but that may be to do with room location.

lacking information in the room eg wifi details or price list for mini bar.

wifi dreadful

downside is the wifi and 4g availability were a bit tricky

wifi was virtually non-existent, but this is known in this area apparently

the wifi didn t work in my room at all and at one point the water was shut off without giving me

wifi did not work. there were some bugs in the washroom.

beds were very hard, wifi didn't work

the wifi connection was poor.

the wifi connection was very good and consistent; full coffee and tea making facilities in the room

great location great staff - especially the bar lady from ukraine

we stayed one night with 3 young kids and then the 2nd night just as a couple

the location by the river - the bar was fun- the room was well designed

got early check in and a little helpful late check out

we actually didn t use the bar or restaurant but they both looked amazing

free tea and coffee in room and good wifi

the tv was also fully equipped with streaming services too and the wifi was good

i didnt have the password for wifi

there was also free parking and wifi available

i had a room at the top of the hotel, was nice and quiet and had excellent wifi

good wifi

they need a secure free wifi service, not just a public sign up network

have its own dedicated wifi, and the wifi was spotty

wifi was a bit iffy.

the wifi was unuseable, it specifically disallowed whatsapp calls

struggled with the wifi but believe this is due for upgrade

tv was difficult to operate and wifi patchy.

free efficient wifi

just could not get consistent wifi.

wifi was very weak

wifi was iffy and didn't really reach the room

the wifi was slow and inconsistent, having failed a couple of times

the free wifi

good wifi

thai menu in pub pub had a nice vibe good wifi spacious

couldn't get the wifi to work.

wifi connection receptionist was a little grumpy but that's not important breakfast was not

wifi not in the room, only in common areas, which in fact

good wifi, good parking m

wifi you can only get in the lobby

lovely large room with twin beds. air con worked well. good wifi. good ev chargers.

wifi worked well

wifi is a little intermittent, needs a booster in the reception area otherwise you cannot receive

sky did not work and the wifi

wifi did not reach far enough to our room so it made researching our next day a wee bit tricky

basically: clean, affordable, no frills, professionally run hotel in central richmond with parking

limited parking, but very helpful staff

because the hotel was quiet she let us have a late check out at no extra cost so that we could come back and shower before heading

perfect central location with bonus of free parking

tiny parking area

couldn't get the wifi to work with my room code but that may have been me

avoid third floor rooms), no

wifi was down for a time, a bit frustrating otherwise i have no complaints.

wifi didn't work, the room was hot and the a/c didn't help either

weird high-pitched noise coming from bathroom during the night. wifi didn t work either.

wifi was bad

wifi codes seem to be for one or a few days only so i was often trying to relog in

really comfortable. great room. good wifi.

wifi kept going down

fast free wifi room service food was big portions comfortable bed quiet & safe neighbourhood

apart not getting wifi to my computer to work with their connection everything else was ok.

the wifi could be better

wifi, lighting in the room wasn't great - an extra switch to main light in room would be good.

wifi was absolutely shocking in room but ok in communal areas

wifi was hit and miss, parking not great

arrived and was greeted warmly by the lovely bar staff, checked in and went to my room

close to the tube - room was clean - bar was okay and with good prices - shower was okay

and 30% off in bar for guests

very loud music in bar below until 11.30 on friday night.

bar was good but a bit chilly

well located clean and comfortable hotel with free parking and free wifi in all areas

wifi was a little slow but a minor point

free wifi was good

wifi wasn't great.

wifi was on/off on the 2nd floor

ich we were gone for anyway) or wifi

initial problems with wifi, but sorted later

the host was nice and helped us with connecting to the wifi

good free wifi

couldn't get wifi

the wifi was rubbish as well, in and out

was no air conditioning, there was a leak in the bathroom and the wifi wasn't strong enough in our room

wifi wasn't working, common parts and room were dirty, stains to carpet and bed linen in room, fire

staff is very nice, the rooms are clean, free wifi, and the location is close to all facilities and amenities

the wifi was slow, difficult to access, there was no extra roll of toilet paper in the room,

the wifi signal was low and patchy but it worked enough for me

was dirty on arrival, wifi didn t work throughout the stay, lights didn t work at first

- then the wifi code, you can't have internet if you did not let her on your devices for her to activate the

she doesn't give you the wifi but rather takes your phone and enters it herself

modern tv, good wifi and a generous breakfast

wifi wasn t great but not a big issue

wifi reception was poor

phones linked to wifi but there was 'no connection'

the wifi was fast and the location fantastic as buses at front door and the underground 50m away

sky wifi worked pretty well

slow wifi. the floor creaked when walked upon.

wifi was excellent in the lobby and in the bar/restaurant seating area

very good tv and wifi

wifi needs improvement!

wifi a bit slow.

no information sheet or folder giving information about meal times, wifi etc no chair in room

also, the wifi password in the room was old, and i had to leave my son in the room to go to the bar and get

the staff were terrific, they really tired to solve the wifi which we never were able to use

wifi was available free of charge as well it's a great price you don't even get that in most hotels

rooms were clean well arranged and had many extras, free wifi with good speed, staff couldn t do enough for us they were friendly and kind to the children

wifi a bit slow but free. otherwise at the price it was great.

great service lovely breakfast no fuss free wifi comfy bed

as well as a modern bathroom with a good-sized shower, it had all the facilities i needed: good wifi, ample sockets, hairdryer, kettle, tv, etc

had problems with the wifi in the past, not during my stay but being unable to get rid of its presence on my laptop after

staff and the breakfast, wifi was good

excellent wifi

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

excellent wifi

very strong and stable unlimited wifi tv with many freeview channels

we used the kitchenette for breakfast

room we had was well appointed with good tea and coffee in a kitchenette

kitchen not very well equipped. stairs very steep and not very clean.

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

the parking was free too which is always an added bonus

parking great breakfast

friendly member of staff and free parking was good

no food available in the hotel so you have to walk into to tooting even for breakfast and 2) the wifi was not working during the four days of my stay

wifi was a little temperamental and didn't work as good as i expected.

wifi could have been better

wifi was reliable

really fast wifi, friendly staff, comfy bed, short walk from tube

wifi in the room was a bit hit and miss, ok downstairs

free and safe parking, warm welcome, beautiful decor, excellent food, free wifi, nespresso machine

were unable to get the tv to work and the wifi didn't appear to be available

wifi signal in our initial room was quite poor so we asked for another room closer to reception and

at's a winner for me), one of the best breakfast's i've had

wifi worked with no issues

wifi signal poor/ lack of communication between staff.

no free wifi

wifi worked very well

good wifi

have to sign in to get free wifi, no kitchen at all

the parking and wifi are very good. the staff are always excellent.

wifi wasn t working

ut there is a pub next to the hotel)

large, water hot for washing and shower, plenty of tea/coffee/milk/sugar, large clean towels, wifi worked well, lots of eating places nearby for evening meal and breakfast, would come again

also the wifi was very poor and kept cutting out

excellent wifi

wifi didn t quite reach the room

wifi was wonky and signal was weak. also, cleaning staff is too noisy for the early morning.

room was lovely and well laid out, good facilities, reliable wifi

the staff were friendly and although couldn t accommodate our request for an early check in were polite about it

i am a computer wimp it took me a while to log into the wifi

wifi was spotty. connection did not stay during periods of the day.

i had an issue with the wifi in my room and the staff responded so quickly to resolve the situation

wifi is never great, this my only complaint.

free wifi, friendly and polite staff

wifi signal was also great

excellent wifi connection, and not too far from twickenham stadium

wifi worked well and i had all the usual facilities

you get what are you paying for. wifi was good and free.

the wifi worked after the router had been rebooted

the wifi was faultless throughout our stay

wifi was excellent too

+ staff, + clean room, + great breakfast, + wifi

it was clean, it had everything that i needed

, wifi, good bathroom with shower products, tea and coffee facilities and air conditioning)

fantastic place to stay tastefully done throughout and the restaurant and bar is perfect.

the downstairs mainly caters to the pub / restaurant it can be a bit awkward to check in at the bar area - especially when checking in in the evening

the outside bar was wonderful a great place to sit and relax after a long day of sightseeing

each and every one of them from the check in to the bar and restaurant, to the night manager

perfect location to experience west london and the restaurant/ bar is one of the most popular in the area so excellent vibe

wifi was very poor

its an old building from 1890 so the wifi was spotty upstairs. a repeater would be good.

i had no need for wifi so i cannot comment on that

i needed wifi because i was participating in online meetings. wifi was insufficient.

patchy wifi

good wifi

t the hotels fault, just an observation) we didn't have a wifi password

was never told the wifi code and couldn't find it anywhere

wifi signal poor, same with tv signal so couldn t watch anything, bed small - listing says

the stairs and not slam the door

but had everything we needed for a 1 night stay , friendly staff and enjoyed a few drinks in the bar in the evening, would definitely stay

food available was lovely, i especially recommend you try the thai menu, and the 10% off at the bar with your room key was a lovely added extra

off street parking which is always a bonus in a busy area like london

great pub nice room well looked after good parking

easy transport access, polite staff, on-site parking - which in london is a godsend!

ow, disconnecting every 5 min), unlike the connection at the

room 628 free wifi perfect

beautiful room, very comfortable bed, amazing shower, underground secure parking, excellent wifi and good size tv

lovely modern hotel, right next to m4, comfy bed, free wifi, temp of the pool water

free hi speed wifi and great location

we particularly liked the wifi connected tv which allowed us a greater choice of programmes to watch

wifi on the tv did not work, only way to get the smart tv working was by hot spotting my phone to

the wifi was a bit itrratic and did drop off from time to time.

the wifi was patchy but ok.

wifi kept cutting out, and one of our coffee pods in our kitchen has already been used and put back

free wifi slow (should not have to pay for fast wifi) 2 (-)sometimes no wifi ... connection was bad . (+)like the finishing in the rooms, beds are comfortable, wifi ok, water pressure excellent (-)wifi (free) not that great, but you can pay extra for a better connection, (-) paid for extended wifi dropped continually

didn't use the wifi really

amazing foods, until the comfort of the bedroom, an amazing shower and also the facilities and wifi

wifi didn't work

the wifi was somewhat fast as well

comfy bed, big tv, good wifi, powerful shower and blackout blinds

it has a lounge area with good wifi connectivity where you can work, a credit-card payment washer and dryer room and a very

wifi is unprotected but i used my vpn

courtyard level

the modern design, fully equipped kitchen and decent wifi

wifi requires registration with name and email, which is an unnecessary intrusion into my privacy

old bathroom, no wifi.

acb has no wifi in the room.

nothing in the room with wifi details, nearly forgot to ask

need to contact management before arrival so they will meet you there, as well as for the wifi info

minor inconvenience, but there is no wifi

free-wifi

location, good wifi , safe location, friendly stuff

free wifi worked well

wifi was was going up and down all the time, so watching the funeral on my mobile through 4g was

wifi didn't work

free wifi is good and staff is kind

ailable at the demand in the reception), wifi

wifi power low in room but there was a net point in the hall with faster internet access.

calm, location, house keeping, lobby and wifi

station and other food places together with a shop just in the same building, friendly staff, wifi is

well equipped kitchen and also extra fridge in room. wifi speed also quite good (around 22 mbps) (-)did not get the email about self-checkin as we had been flying for 24 hours and could not access wifi at heathrow - came direct from the airport (+) wifi is excellent, as is the little office space if you need to work from your room (+)the room had all the necessary amenities within, including access to wifi (+)the wifi speed was excellent. (-)the wifi was not working and i didnt get any answer on my mails, had to call booking.com agency (+)the use of the wifi, kitchen, tv, own fridge (+)location was good for us. heating works. wifi works properly. (+)it was warm and very close to transport stations and shops. hot water 24/7 and string wifi (+)wifi, washing machine, fridge in room (-)did not work, no remote, so we used my laptop via wifi to watch a little bit of tv after a days outing did messaged the lady called pedro and asked

room was just the right size for a weekend stay, with the kitchen having all the amenities we needed

spacious ensuite room and good communal kitchen

very handy to have the little kitchen in the room

liked the my room,so private,clean kitchen, and additional study room with ready books to read incase you like reading

wifi fast

breakfast was great, car parking was easy & wifi is accessible everywhere in the

good wifi

free, reliable wifi

tea, hot chocolate, water 24/7 bed and pillows were comfy good wifi very close to supermarkets and subway you could bring food to the tables inside the hotel

wifi quality was good for working

my room was spacious, wifi was great, the breakfast-to-room service worked perfectly, and the location is fantastic: 5

location and free wifi

clean rooms, wifi was good and good location

wifi was sometimes hard to log back on from some devices

the wifi poor connection

complimentary use of the indoor pool. fast free wifi in room. good location. good aircon.

bed was great size and comfortable tv size and access to sky movies wifi great connection great room service and even better

the wifi has poor connection

the free wifi wasn't strong enough to use...

wifi was good and enabled me to download a sound meter and because it was too noisy to get to sleep

discount on bar tab a nice surprise as a guest

stunning rooms, really friendly staff, and a great bar downstairs!

minor issue was that you could hear the music from the bar below, so not ideal if you we re looking for an early

bar downstairs that had a really nice vibe to it

room quite small, weak wifi signal strength in particular room

couldn't log in to the wifi.

wifi access didn t work - didn t need it so didn t follow up

wifi code displayed in the room - had to ask at reception

well appointed room with ensuite bathroom and free wifi.

free wifi was a bonus and staff were really friendly we have booked again for march

-wifi

was unhappy when i got to know there's no wifi facility provided

wifi didn't work in our room, the hotel needs renovation and the bathroom could be cleaner

is no wifi that i know it before i come

nice to come back after a long day, as the townhome provided everything we needed, including free wifi

wifi range in our room should be improved

wifi was very patchy and intermittent and there was a significant amount of noise, partly from the

the wardrobe bin not been emptied and personal stuff in the drawers - not many tv channels and no wifi

wasn't spotless) and there were no instructions for tv, wifi or heating

great internet/wifi

good beds, free wifi

wifi was good and available in all locations

wifi was slow

staff, good sized rooms and the wifi worked well in all areas

the tv has netflix, i player smart tv's, free wifi

get on well with the wifi, used 4g instead

great bathroom and shower, in the room there is everything you need:wardrobe safe, hairdryer, tv,wifi, shampoo and soap, towels, a fridge with a couple of bottles of water, tea and coffee etc

slow wifi

really helpful staff and free super fast wifi

night; everything was fine; lot's of details that make traveling more convenient

wifi connection wass excellent

the room is clean, the wifi is good the tv works perfectly, the bedding was really comfortable which was a great relief

the amenities were good; guest wifi was available, plenty of coffee, tea, sugar and milk provided

t), very convenient location near

no phone reception and the wifi is weak

was stain on our towels and on our dressing gown and the wifi didn t work in the most expensive

unsecured wifi

loved everything but the wifi and internet connection was very bad and prevented me from completing online work i needed to

room was spacious and neat, wifi is quite strong and fast, toilet is plenty of space, modern control panel in room

the wifi was great and the reception managers were very lovely and helpful especially mr samar

the wifi was not always available. i could get it on my tablet but not on my phone.

free wifi

liked the location, the staff is very kind and helpful, good strength of wifi, comfortable bed

clean and modernised, i couldn't ask for more, except for a tv it's possible to connect to via wifi

wifi is available for free

wifi quick and simple/easy to access

lovely staff, fab wifi, comfortable beds, perfectly located near hammersmith and its apollo

wifi worked

wifi wasn't particularly good.

the wifi thats all!

the amenities were great, providing everything we needed, and the wifi was good throughout the stay

had some issues connecting to the wifi

free wifi

wifi did not seem to work properly on my phone, i had to reconnect many times.