wifi all right

central location with good bar and pintxos. good value

there's a bar beneath with tasty bar snacks

the bar downstairs was brilliant, just loved it

nice staff in the bar and reception. nice quiet hotel.

the bar had an amazingly cold aqua con gas

there is a nice seating area in the bar to gather

nothing particular to mention. maybe a terrace for the bar would be a plus.

excellent location and welcome. great adults only. very quiet and spotlessly clean.

being adults only there, it was obviously quiet with no children running along corridors

parking was free and good

breakfast was nice and personal

there is a little bar around the corner

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

eventually discovered a bar that

there was a bar where pastries and sandwiches could be bought, but there should be more choice

close to bars, restaurants, and shops

good place, clean good wifi, room is clean.

secure parking onsite

parking very secure

clean, comfy bed, amazing shower, shared use of kitchen.

location is in a quiet area, offers free parking and has a big inside garden to hang out

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel

the breakfast is very good and the couple who regent the lace are very friendly and always ready to

breakfast was amazing

breakfast was perfect and very tasty, served on the table with sweet and savoury options

service, cleanliness, breakfast could not be better

the breakfast is delicious and we the staff very gentle

easy parking

between myself and one of the staff from the bar it took 8 attempts before the details were accepted

very clean and comfortable room. bar does a very good breakfast.

you have the city center just 10min from there, and a nice bar in the corner

free wi-fi and free parking

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

very nice swimming pool

i even managed to take advantage of the outdoor pool

pool area was a godsend due to the extremely hot weather

use of the gym and spa area is not included in the price

felt that spa should have been included in the price of the room, i though breakfast was included in the

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

loved the room, swimming pool and breakfast

but there's no restaurants around to have dinner (although the room has a nice and well equipped kitchenette to prepare something simple)

stylish and minimalist decor with a lovely pool in the middle of nature with amazing staff

the breakfast was excellent, the pool was great — everything was just perfect

parking and wifi as published

wifi not working in the morning.

good wifi

room, delicious breakfast, great dinner in the hotel restaurant, free parking, fast wifi

wifi works well

early check in; nice bathroom

also loved the pool and fitness are, nothing beats a good swim before breakfast

pool gave us a relaxing time and the team was marvellous

the staff were very helpful and friendly and we enjoyed the bar setting

great to have a pool too

nice swimming pool

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the pool with a view and free wifi added to our comfort

large & clean swiming pool

the rooms were very comfortable and the pool and garden is very nice

beautiful, green location with a lovely pool, amazing rooms

thout password) worked though i had to go back down and ask about it

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

wifi good

wifi worked properly

wifi wants great but that s ok for the level of all other services

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

, the only thing it's missing is a small bar for a refreshing post flight beer

location close to airport with a free shuttle.

i also liked the free shuttle service

restaurant or bar on site, there is a small one attached to the hotel right beside it

the shuttle picked me up at the airport within 10 minutes of calling

shuttle service to and from the bilbao airport, comfortable rooms, wonderful hot breakfast included

location next to the airport with a free shuttle service available every 30 minutes, making it very convenient

convenient to have in the room, it was set up on a lower shelf which is not great with little kids

clean room, comfortable beds, breakfast opens at 5am

lovely bright spacious comfortable bar to watch world cup match with lovely food

the kids bed was comfy and the cot was a genuine wooden crib rather than the standard travel cot

property seems more focused on being a bar than a hotel and isn't very covid-safe

there is a children’s playground on the site which is great to keep the kids entertained for a while

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

playground for kids

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

room, modern and fairly new, very helpful staff and they serve food and drink at the bar of the hotel, which allowed us to have some late diner when almost everything else was closed

breakfast was at the bar with limited options available.

staff. bar facilities. near town center

clean room and restaurant/ bar in the hotel

a irish bar with great food

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

facilities like laundry room and gym

it contained kitchen, separate shower

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

terrible wifi. continous disconnecting.

fast and easy wifi

the parking costs additional 20.- per day. the wifi network was almost unusable.

wifi only worked in the lobby, not the bedrooms

the wifi was also very poor

pool gardens fact that it was very very dog friendly . house location

nice garden and pool. close to bilbao. bathroom brand new and clean.

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace, another huge covered terrace, a lot of other places with couches and tv

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

near facilities even a playground for the kids

room was noisy, we could hear people in the bar and the nextdoor neighbours in the bathroom.

there's a bar downstairs and you can hear drunk visitors in your rooms

shortage of staff in reception and bar . price of evening meal was expensive

came to axpe to have lunch at the asador etxebarri, and decided to stay overnight at mendigoikoa bekoa

there is staff 24/7 and a bar with snacks

the lack of bar service.

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

it's small hotel with no restaurant, bar only

the staff very helpfull, there is a bar open 24h highly recommended

parking and wifi availability and also the location. plus staff friendliness.

interney wifi. .a little erratic.

also, i found the wifi to be very slow and almost unusable at points so i am happy that i wasn't working during my

wifi signal could have been better as it failed at some point, but they said they would look into

the wifi wasn t very reliable.

the addition of the bar next door for a lovely breakfast was also fabulous

lovely staff who gave us an early check in and fab restaurant/bar

hotel bar is lovely, and used by locals too

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

big fan of the late check

bed was fine! location ok, enough parking. wifi had mixed reception, not superb but good enough.

staff at the bar was very nice and also the pintxos + snacks & drinks were good

the spa were closed in the weekdays

great buffet for breakfast

spa facilities, good value for money

❓bar did not serve a glass of cava

was brilliant, bar area was lovely, staff were amazing

breakfast wonderful, the whole experience at this hotel was first class, 5 star

somehow, even the breakfast is first rate

the rooftop pool area needs a bar close by to serve drinks.

the old town is right across the street check in time is 12pm no early check in

junior suite perfect for a family (two kids)

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

great value and a well equipped gym too

it has a small gym and sauna

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

slow wifi, old furniture

i am glad to tell you how fortunate it was that my wifi didn t work in room 228, and because of that you came to the room to help me

wifi average.

wifi in the room was not consistent, really poor

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

nice room, great wifi reception

big clean rooms, convenient spot close to grand via and the old city, great wifi.

room was comfortable, wifi worked, staff very friendly and helpful

good wifi, tv with international channels

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

nice staff and good wifi, you can easily do video

decent wifi. comfortable bed.

wifi was

wifi cut out at times which was hard when we had t do unexpected work calls.

the wifi worked perfectly too

wifi works well

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

free wifi not enough for work. teams meetings breaking up

limited hours for swimming pool and spa

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

no bar service after 9pm

the spa was a a nice addition especially on a colder evening to come back to

gym is great as well, staff is friendly

hotel was wonderful, complete peace, i liked the pool, the bar located next to it and most of all i liked the

great gym and spa facilities and fantastic breakfast

also good wifi

to 120mbps)

wifi is blocking certain network services without giving you upfront or during usage a warning

wifi wasn t working

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

bar could have stayed open longer

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

lovely bar terrace where we sat later and had sundowners

nice bed. perfekt wifi.

enjoy some free freshly cut coffee at the waiting room while scroling our emails with the free wifi

good location, helpful staff, clean, good wifi, comfortable bed. would stay again.

th free)

plenty of sockets, fast wifi

kitchen is strip bare of all cooking essentials like salt, pepper, sugar, oil, etc

well equipped kitchen and

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

appeared to be a very new appartment there were still a few essential things missing from the kitchen, but have already mentioned to the hosts

the kitchen was quite well stocked with dishes/plates etc

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

pictures of the guggenheim and the flower puppy from the balcony part of the restaurant at breakfast

high standard of maintenance and great ambience, especially in the ground floor bar area

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

the bar at the top is beautiful with a great view over the guggenheim

wifi a bit intermittent but no real problem.

wifi was free, but weak, for emails okay

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

proper wifi and air conditioning were great

the wifi doesn t work very well.