staff awful was no wifi no breakfast offered no bath towels one hand towel for a family of three

great wifi superb room very comfortable bed very clean great tea and coffee facilities

very clean and modern. polite staff and good wifi

the wifi password is nt displayed in the room

parking, free wifi, free breakfast, staff was really friendly and nice to the kids, large room and ensuit good

wifi is fast (>40mbs), free, and consistently reliable over 7 days (+) also the free wifi was a massive bonus, with 2 teenage children it was great we didn't eat in the (+)wifi good proximity to where i was working (-)very limited so needed to park on narrow side road, wifi was poor and no desk in room to work (3 single beds) kettle in room didn't work and white wine (+)wifi;friendly staff and easy too open bedroom door with a card (+)location good, wifi good (-)the wifi was not good (+)wifi was great (+) wifi worked well

was fine for the adults as the music went off at any 12 but not so good for the kids who couldn't sleep till it went quiet

was dirty no beer in the bar at all not very welcoming nothing for kids to do at all wouldn't go

value for money, nice staff and good location with plenty parking spaces.

was dirty no beer in the bar at all not very welcoming nothing for kids to do at all wouldn't go

and wifi both worked ok

i liked the location and wifi which was fast

gross toilets, dodgy wifi, tv didn t work, dirty carpets, uncomfortable beds

brackfast, wifi

also requested help about wifi and the person i spoke to wasn't pleasant at all in his response

awful, i can t even make a call in my room i ve to out of my room to make a call even the wifi was quite bad as well but a part of that everything

nice clean renovated rooms and free wifi

the room had flies and noodles. no wifi connection

the check-in staff were helpful,wifi was quick and good connection.

free street parking for whole day and free wifi

wifi connection was really poor and cut always after a few minutes

free wifi, free breakfast and quite comfortable inside

shared toilet and bathroom / wifi did not work / room was very cold

good wifi ,netflix etc

didn't seem like there was any wifi

wifi didn't work

wifi password in room would mean we could socially distance and not ask for it

wifi speed

clean, no bed sheet change , no bathroom clean properly, no bathroom tissue paper, no wifi range proper ji, very badly no suggest for other, waste money, night ground flower party

there is no wifi in the room and the tv is not working

staff, good wifi, comfy bed, and a clean room

the wifi the room the area and the bed and shower it's just above basic but nice

room was immaculate, comfortable bed, had a very good wifi signal, close to heathrow airport and excellent value for money

latively close to heathrow)

value, clean, free wifi and good connection

resulting in a metal bar running along the middle

there wasn t any availability for a late check out but we was given a little longer to get out the room as we did want the late check

not particularly like the bar and informal seating arrangement as it was mostly used by diners leaving very limited places to

better bar furniture. no comfortable chair in room. no snacks at lunchtime, drink only.

the small restaurant and bar was adequate but best of all, guinness on tap and very reasonably priced

room was big and spacious, allowed early check in also that was very helpful and good

was again a lovely stay, early check in again perfectly communicated as expected, even allowed late check out as my friend was running late to pick me up, so again great customer service and all

again for work stuff and was again a lovely stay, early check in again perfectly communicated as expected, even allowed late check out as my friend

the only thing that wasn't brilliant was the wifi which was a bit patchy.

additionally, the hotel wifi reached that far across

wifi coverage could be better

proper milk in the fridge free wifi being allowed to check in very early

had read on trip advisor that the wifi was excellent, this was not the case in my room, it was a bit slow but wouldn t stop me

ough some guests had parked awkwardly making it difficult but not the hotels

free wifi and parking

work desk available, hairdryer, free water and wifi access

the wifi drops after and there is no night staff.

propety was clean decent size room n comfortable bed with water bottle n good speed wifi,

comfortable beds and good wifi

rooms good wifi cool bar with good drinks and decent food good gym chromecast on tv was a great

the wifi is *really* bad. because of the slow connection the tv program are very pixelated.

i did not manage to connect to wifi

tech issues when checking in delayed us a few minutes, and the wifi required creating an account, but otherwise everything was

very clean, good location, good wifi, frequently staff

good wifi

free wifi

quiet and comfortable. good wifi. good place for one night stop before flight

wifi did not allow me to work at 22:30 and tried again at midnight

the wifi was not working

stayed for three nights, room was fine and the bed was comfortable and the room was clean, free wifi was great and easy transfer from and to the airport

great price,brilliant friendly staff extremely comfortable bed very good free wifi

they helped me with print outs, wifi connection and taxi booking

wifi speed on the third floor could be faster

thank you :) *** i must mention the wifi was very good & free

andard connection)

the bathroom was clean with two towels, the wifi worked well, and the establishment was generally quite clean and well-maintained

only thing is that, wifi connection is not strong enough to use

the free wifi and kettle in the room were much

g available wifi gym pool restaurant and about what number to dial for reception

spacious room, good wifi, good restaurant and very nice and receptive staff

to pay for wifi - this really should not be the case these days

no free wifi

wanted to charge extra for better wifi, but when we explained it was not clear they dropped it

wifi was awesome, clean, no pool, gym in the basement

slow wifi

breakfast free local bus

wifi in room was

luxurious comfy bed, spacious room, and bathroom. helpful staff. good wifi.

had to ask for towels.but think this was just a simple oversight given my early check in.

requested for early check in but was told ahead of time room will only be available by noon

arrived earlier than the schedule and they offered me an early check in after a simple call

wifi was good

very nice rooms and furniture, fast wifi, comfy

wifi is available and since we had a child with us the bunk bed was ideal

strong wifi

the air conditioning was also top rate and the wifi was perfect for me to finish some work before our flight and catch up on emails

ditional charge)

wifi was too slow for my liking but luckily i had full 4g signal so i tethered the laptop to my

bit too slow for me) breakfast

wifi

wifi was very poor

for heathrow, parking easy at the hotel (cost attached), shuttle bus frequent to the terminals, wifi service very good, food very good, recently updated, (*) wifi was fast and good (+)comfortable bed. good wifi (+)24 he coffee in the lobby strong wifi (+) great wifi and we want to mention the housekeeping lady grazina who was just fabulous and summed up (+)wifi,location and breakfast (-)the wifi didn't work in the rooms only the lobby which was difficult (+)and public area the bed was very comfortable,breakfast was continental and had a good choice free wifi throughout very happy would definitely come back (+) wifi excellent (-)wifi was too slow too use

friendly staff, good cooked breakfast

coffee and allowed early check in which is very important to those who arrived early in the morning

the early check in option was perfect after a 15hr

fab room , great breakfast , late check was brill

wifi - i booked this hotel as i had a webex meeting before a flight from terminal 2

slow at reception and wifi not working

no usb outlets, wifi very slow.

free wifi was great to have

comfortable beds, good shower and good wifi

convenient for london , own parking on site , free wifi , home from home feel , run by vinki , brilliant host , just like your mum away from home ,

the room was clean and cosy and quiet and had a very comfortable bed and great wifi

wifi is sucks and no worth money at all

the wifi was a little unstable but other than that, nothing that i didn't like.

wifi was excellent and tea coffee is in the room

the in room wifi was very poor. silicon round the shower was a bit mouldy.

added bonuses were the free wifi and free parking, cant go wrong

wifi was not perfectly stable

price, free parking right outside, convenient location, trouble free check-in, check-out, wifi worked well once we had got connected, generous range of tea/coffee/hot chocolate in

hanging off wall, no bedside table or access to light/plug next to bed, process of connecting to wifi was needlessly complicated and stressful

complaints, just feedback - wifi signal was unusable but had 5g so that didn't matter

wifi wasn't working on the day we were there

4g, or whatever it is).

the only bad thing was the wifi.if they sort their wifi out everything will be top rated.

& wifi not the best

wifi system needs to be improved

very warm, comfortable, clean and spacious bedroom, with ac, tv and free wifi

wifi would not work for us

location. room was really clean and wifi was okay.

great breakfast and wifi completed our pleasant stay

i was only in the hotel for abot 4 hours - i used the wifi for a virtal meeting i had to attend.

free wifi

reachable to underground & railways station south ruislip 2-housekeeping 3-free wifi 4- check in:check out

their wifi is really slow given location & that it s such a great hotel if they could just improve that

stayed at this hotel before - about the wifi nothing changed: wifi is terrible

and served its person only issue i would say is the number just be in email for door at front and wifi never got told that but not an unpleasant stay for what i personally need bed was clean just a

we didn t have a wifi password, unsure if there was actually wi-fi as no network was suggested

fact that there was no wifi no tv and all we got was excuses after excuses all in all quite

it had ample free parking and as i arrived after the reception had closed

said parking available, just before i went email to say no parking available but actually parking was

the wifi was dodgy too, kept on going on and off

then she forgot to give me the wifi code and just laughed about it

wifi did not work

wifi was slow.

wifi could be improved although it s so great to be able to make full use of the smart tv which

wifi access has been quite good.

the property has everything, including a good wifi signal and it s just across to the airport for a 5-7 minute

wifi is an open network and slow.

very friendly and helpful staff. free wifi

new clean rooms. modern decor and good wifi.

spacious clean room, and great location. all the usual: tv, wifi, etc. at a good price.

wifi: available in room and fast tv: good selections on

staff are very helpful, wifi was fast and available throughout the hotel

available wifi, convenient to heathrow and the underground.

mbps), excellent water pressure with us-style shower curtain

efficient staff, good sized

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

wifi is excellent speed and great for streaming

wifi was a little temperamental.

wifi kept dropping in and out but it was a small annoyance rather than anything of magnitude.

the rooms are a good size, and the wifi works well

great value awsome wifi and good breakfast

the wifi is not working properly

also they should have explained how to access the wifi using the code

comfort & privacy. the wifi didn t disappoint.

wifi didn t work in room properly. shower was slow to drain.

reliable wifi

wifi was not accessible but i didn t mind too much

pub and lodgings were both great but wifi was poor, but they were working on it.

only downside was the wifi kept dropping off a lot on the 2nd

the best part is parking is free

check in, friendly staff, great bed, good shower, big tv, clean room, good wifi

the wifi was fast and easy to connect with

the wifi on floor 2 was not very good

not use the wifi or the pool

wifi was poor - often it would not find connection and i had to forget and reconnect, i believe

wifi was rubbish and never connected

wifi was very patchy and front reception staff didn t know how to fix it

wifi didn't work for me. bathroom was tiny....

accessing the wifi was difficult for iphone

the wifi is fast and easy to access

i was not able to watch youtube on tv maybe the wifi connection was a bit poor.

check in easy, food available and everything was clean and new, great tv choice and wifi

d sufficient staff so we did not have to queue for check-in),

wifi for my sister not good

distance to heathrow terminal 2 so convenient for early morning flight, comfortable bed, good wifi, quiet room, friendly staff

should have free wifi in rooms, not just metered in pubic rooms

paying for the airport transportation and wifi.no breakfast included.

value for money and adjacent to thrifty car rental made the stay convenient. free wifi a bonus.

lease add free wifi in the rooms!

you have to pay for wifi

strong wifi, good size room, free parking.

helpful staff, free parking and free wifi

free car park free wifi checking desk staff very helpful breakfast good

you get free parking, spacious room, comfy bed, clean toilets, good wifi

free off street parking and good wifi

very slow wifi

clean rooms, good wifi

there was private parking in back and the wifi was decent and free

really helpful staff and free super fast wifi

the tv has netflix, i player smart tv's, free wifi

i was offered help in with my bags, assistance to my room with wifi password provided

the other issue was the sporadic nature of the wifi

free in room secure wifi, which performed well

the wifi works great

convenient location, friendly staff, free wifi.

wifi code displayed in the room - had to ask at reception

well appointed room with ensuite bathroom and free wifi.

this place all the time always super clean, always good wifi and staff always really

room quite small, weak wifi signal strength in particular room

couldn't log in to the wifi.

wifi was excellent and consistent

their wifi connection is not great

wifi signal was poor, but i really needed a hotel to sleep and be ready for an early flight, so

the wifi was free and fast and the soundproofing was excellent

excellent pod transportation to the hotel, good wifi, clean

wifi good

just wifi signal

bed was great size and comfortable tv size and access to sky movies wifi great connection great room service and even better

friendly staff, clean, free wifi, pool, gym, sauna, restaurant were great

the wifi poor connection

water pressure in the shower was very good. wifi was fast and reliable.

liked th free breakfast in th morning and the free wifi including all the places to eat around the area

breakfast is good. room is clean and comfortable. wifi is steady

- location of the hotel - security systems - compact but functional rooms - good wifi

at works)

calm, location, house keeping, lobby and wifi

tv are without wifi i cannot do screen mirroring

wifi speed was good

free wifi is good and staff is kind

very convenient location, clean and wifi worked

wifi download speeds poor

having to pay for wifi

wifi not free. but not important

requires internet access in the first instance to open an email with access

i could not access the wifi.

good wifi throughout

in the room, hairdryer, iron, shampoo/conditioner, lots of electrical charging plugs, and free wifi

nice and room was decent size, everything was clean and was right next to airport tv was big and wifi had good

comfy bed, quiet sitcom, tasty breakfast, good wifi, usb by the bed

comfortable, great wifi, small rooms but enough space for a single night stay

wifi wasn t working, carpet in the room didn t feel very clean

wifi excellent

wifi connection superb, room spacious and well appointed. loved the walk-in shower we requested.

it was great to have a fridge and good wifi

location near the terminal, comfortable bed, clean room, quick wifi, small fridge, iron, kettle

televisions are a bit archaic, it would be good to have ones that can have streaming services or wifi connectivity to stream from

- wifi irritating fuller ads popping up all the time - not suitable for those who wish to be in

wifi was bad. i think my computer got a bug from using it

i think the only thing i would recommend they improve is the wifi

very friendly reception staff, easy check-in, fast wifi, comfortable bed.

free wifi only for 24 hours then charge of 15 per week

the wifi was very slow so my sister bought premium for 3 devices but it only worked on one device

wifi slow, would have been nice to have a fridge and bottled water.

hotel itself was all great; friendly staff, quiet room, good wifi, plenty of parking spaces.

i had no need for wifi so i cannot comment on that

hotel wifi system required our personal private information to get the wifi access

wifi doesn t work in the breakfast area.

i needed wifi because i was participating in online meetings. wifi was insufficient.

i could not get the wifi to log in on my laptop

which was a bargain) plenty of room in the apartment which has brand new facilities, including a kitchen with kettle, toaster, microwave etc

breakfast wad advertised, but not a scrap was provided

brand new apartment, all facilities are included, good breakfast and free evening parking

offer included breakfast and we found almost nothing in the apartment when we arrived

the towels wasn't big enough for the children let alone the adults the items that was classed as breakfast included wasn't great

breakfast wasn t included in the price wifi wasn t great

great hotel but poor hotel wifi connection and very bad mobile connection

the free wifi wasn t great, but a very minor issue!

not sure the open wifi is secure, but it was free.

great wifi for the next day s early meetings

you get what are you paying for. wifi was good and free.

wifi

wifi worked well and i had all the usual facilities

wifi signal was also great

excellent wifi connection, and not too far from twickenham stadium

-lovely room -friendly staff -wifi good -good tv

friendly courteous staff. wifi excellent throughout. plenty of hot water, stable temperature.

bother with the wifi but i saw no information in my room

room, clean, room, bathroom, ac, tv & free wifi

good wifi connection even at a high floor

large comfortable room with good wifi

great location. very friendly staff. good wifi. clean bathroom.

there is daily room service and a good wifi

wifi was weak and the room could be cleaner

good wifi and tv it also has a lot of power plugs i the room as well

paying for wifi in room

friendly cooperative staff good wifi connection and tv channels clean comfortable spacious rooms

clean comfortable rooms with good wifi

ly free in reception area)

great staff, decent breakfast, wifi, conveniently atta hed restaurant with good food and drinks

warm welcome, practical support to access wifi appreciated, cosy comfortable, clean room fully resources

the wifi , i had to hang out the window to get some signal on my phone

wifi could have been better

the wifi could have been a bit quicker.

saw some complaints) don't use the hotel guest one use the cloud and you'll have no

i wish i had a little table in the room. wifi was sometimes off or not strong for zoom meetings.

wifi connection was not very good, for a working trip is something quite needed

there could have been more electrical outlets in the room; wifi was not very strong

room temp is low. wifi in morning slow

1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of free wifi in the hotel and helped me with the password

excellent free wifi

good wifi

there's a communal kitchen to use if you want to cook your own food, but plenty of restaurants and takeaways very

are 4 on-site parking spaces at the front of the house, allocated on a first come, first served basis but

access from the m3, parking available and also close to the local amenities and rail

wifi is intermittent, not reliable

pillow, bathroom, water pressure, cleanliness, price, wifi, staff

complementary or free wifi did not work on my laptop, phone or tablet so had to use data!

i got there with quite a situation and they arrange a check-in at 8am and wifi for a call i needed to have

wifi was slow at times. my room keys wouldn't work despite being kept away from my mobile phone.

they give you wifi password but wifi not accessible in living area

we were also under the impression that there should have been wifi - there was even a poster in the communal area with network name and password, however there

cramped & old accommodation. no wifi after the pub closed! only 1 small window so was very hot.

fst wifi, i got what i expected, cheap accommodation for one night, friendly staff

also we had no wifi there

the parking was free too which is always an added bonus

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

bar and courtyard for dinner and beers

location was great for twickenham and with parking

as we only had one night stay at the pub and they had limited car parking obviously

i had an issue with the wifi in my room and the staff responded so quickly to resolve the situation

i am a computer wimp it took me a while to log into the wifi

wifi was spotty. connection did not stay during periods of the day.

quiet and very clean wifi work well for my business activity coffee machine with pods was a nice

limited wifi in room.

wifi worked very well

pay for wifi expensive rates that don t include breakfast

good wifi

free wifi

wifi signal poor/ lack of communication between staff.

free wifi slow (should not have to pay for fast wifi) 2 (-)sometimes no wifi ... connection was bad . (+)like the finishing in the rooms, beds are comfortable, wifi ok, water pressure excellent (-)wifi (free) not that great, but you can pay extra for a better connection, (-) paid for extended wifi dropped continually

good shower, decent bed, wifi & tv

accessible guest wifi also

wifi that worked, and wasn't just a hotspot

in my short stay, the wifi was good

staff were very helpful and friendly and the wifi actually works

wifi was available free of charge as well it's a great price you don't even get that in most hotels

no information sheet or folder giving information about meal times, wifi etc no chair in room

the staff were terrific, they really tired to solve the wifi which we never were able to use

also, the wifi password in the room was old, and i had to leave my son in the room to go to the bar and get

rooms were clean well arranged and had many extras, free wifi with good speed, staff couldn t do enough for us they were friendly and kind to the children

internet/wifi kept dropping off

good location. spacious room. wifi well designed room & washroom. comfortable bed.

wifi reception was dreadful

wifi was slow and choppy

good ac, good wifi, good restaurant/bar

wifi on the tv did not work, only way to get the smart tv working was by hot spotting my phone to

wifi didn't work too well

the wifi was patchy but ok.

wifi, super master suite upgrade, free bikes, free coffee, tea, lemon water

wifi kept cutting out, and one of our coffee pods in our kitchen has already been used and put back

the wifi wasn't working had to keep buying add ons

free hi speed wifi and great location

room 628 free wifi perfect

lovely modern hotel, right next to m4, comfy bed, free wifi, temp of the pool water

ow, disconnecting every 5 min), unlike the connection at the

also loved being able to just walk down to the bar and grab a pint of beer

when i found our first room over the kitchen a tad noisy, we were moved without any fuss to a much more space and quiet room in the

even the bonus of early check in

00 per night polite staff early check in allowed which was most appreciated the establishment has some interesting history

lovely bar & restaurant, great friendly staff

except for the wifi, which is not friendly at all if you are here for work

wifi worked well throughout our stay

onsite free strong wifi good size room and bathroom fridge in the room high quality tea and coffee very

the wifi in my room is too weak. i couldn t connect to the wifi most of the time

poor wifi

was comfy, wifi is excellent, clean room and surroundings

wifi not working properly

wifi was strong everywhere

wifi kept cutting out

wifi was insecure, i could not connect my work laptop, thats how unsecure it was.

breakfast in the room was just cereal and fruit, fresh milk in the fridge

also, a breakfast of cereal and fruit was provided

we stayed in the garden room which was great with good facilities and far enough away from the bar to not be disturbed

friendly bar guy who checked us in and friendly locals

a fridge with complementary breakfast was a great addition

to a small apartment, loaded with the latest tech, multiple tv's and even a washing machine for laundry

staff, early check in, car park.

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

we arrived early with no issue with early check

no response to request for early check in and late check out genius perk

no tv or wifi by arrival

was given the wifi code but was unable to connect properly during

wifi is good, but there is no hairdryer

booked room as it was close to terminal 2, had wifi and private bathroom

free wifi was available as promised

the reception staff were great and the free wifi worked

wifi would have been good, but to be fair i was aware of this beforehand.

wifi not working

great stay ..clean...warm...wifi worked well

not have free wifi

the staff were friendly and although couldn t accommodate our request for an early check in were polite about it

should give out clear instructions on how to access hotel wifi

great wifi

wifi connection needs to be implemented.

wifi system - tickets with codes that run out after an hour or less, so not free wifi and very

for wonderful darkness, lots of electricity sockets, lights, space, clean, comfortable bed, good wifi, hot shower, good soundproofing, close to metro/tube, 10 mins walk to ealing broadway, big