no response to request for early check in and late check out genius perk

check in accomodated early check in, friendly staff

no laundry service available. no breakfast option.

we arrived early with no issue with early check

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

great stay ..clean...warm...wifi worked well

wifi not working

they don't have wifi, but we expected as much.

the reception staff were great and the free wifi worked

wifi did not reach my room, so i had to use my mobile data connection, which could be an issue for

i wish i had a little table in the room. wifi was sometimes off or not strong for zoom meetings.

1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of free wifi in the hotel and helped me with the password

wifi connection was not very good, for a working trip is something quite needed

wifi not very strong/stable

room spacious, car parking provided with cost, wifi is stable

good wifi

should give out clear instructions on how to access hotel wifi

wifi system - tickets with codes that run out after an hour or less, so not free wifi and very

great wifi

bed was super comfy. toiletries were lovely, free wifi was great.

wifi was average to poor at times, but overall it did what it needed to

in my short stay, the wifi was good

was shocking, the tv was way to tiny to use let me not get on to the wifi it was non existent and to further add on the building blocked my own internet

staff were very helpful and friendly and the wifi actually works

service poor, free wifi did not work

-lovely room -friendly staff -wifi good -good tv

good wifi connection even at a high floor

to hotels wifi never works for secure laptops , i never have this issue with other hotels , it s not only

room, clean, room, bathroom, ac, tv & free wifi

wardrobe , good selection of food for breakfast , fresh towels and toilet rolls left out , good wifi , friendly staff

wifi was bad. i think my computer got a bug from using it

i could not connect to wifi

wifi wasn t so great once in the room

i think the only thing i would recommend they improve is the wifi

televisions are a bit archaic, it would be good to have ones that can have streaming services or wifi connectivity to stream from

great, quiet location with a nice view. room was clean and the wifi was working very well.

free wifi

great staff, great wifi.....nice and clean

wifi

wifi

wifi kept cutting out

wifi not working properly

, 2-3 pounds one way by tube using contactless), unstable but satisfactory wifi and

was comfy, wifi is excellent, clean room and surroundings

there was a problem of wifi in the 6th floor and didn't repair for 4 days

staff were so friendly with us, we got free wifi and 24h room service with food is great

strong wifi and good gym facilities

wifi in

wifi is so good, reception service is perfect, nice staff, best room in london

terrible wifi, barely get on google.

the wifi in my room is too weak. i couldn t connect to the wifi most of the time

onsite free strong wifi good size room and bathroom fridge in the room high quality tea and coffee very

good wifi fair

except for the wifi, which is not friendly at all if you are here for work

due to short notice booking, but we did not have breakfast

the towels wasn't big enough for the children let alone the adults the items that was classed as breakfast included wasn't great

maybe just leave the breakfast out. the price is very good for what you get allready.

it's clean and the shower and kitchen was good

breakfast wad advertised, but not a scrap was provided

at works)

london) bus stop, great helpful staff, excellent customer service mentality, smart tv and free wifi

water pressure in the shower was very good. wifi was fast and reliable.

breakfast is good. room is clean and comfortable. wifi is steady

site coffee shop / cafe & 24 hr reception desk, tv & wifi, comfy rooms with iron, good hanging space, lovely bed & bathroom & offer to provide any

would have been nice to have watch the tv when i got back in the evening but due to having good wifi i got to watch things on my phone

is excellent, wifi is excellent, reception lady is perfect and very helpful

room was comfortable, the wifi was good, and everything looked clean

facilities in room

rge tv with lots of channels, kitchenette, fridge); comfortable bed; good wifi; easy check

) wifi was included in the package and worked fine with no performance issues

the room was clean, the shower was bliss and the wifi was strong - genuinely can't complain about anything

good sized rooms, great bathrooms, all tv channels worked, great wifi.

the wifi works well

the room was clean and had good wifi

good wifi too

easy access to wembley stadium by bus comfortable beds friendly and helpful staff wifi plugs in between beds access to

the people here are so nice and make me feel homey, cleaning everyday perfectly. wifi was good

excellent wifi

never had wifi that fast we could even stream movies

has free wifi and comfortable beds i had a 2 bed room but was next to kitchen

great location. very friendly staff. good wifi. clean bathroom.

large comfortable room with good wifi

wifi password had some characters which were ambiguous to

wifi was weak and the room could be cleaner

the wifi was very slow so my sister bought premium for 3 devices but it only worked on one device

wifi slow, would have been nice to have a fridge and bottled water.

free wifi only for 24 hours then charge of 15 per week

hotel itself was all great; friendly staff, quiet room, good wifi, plenty of parking spaces.

rooms air conditioned and free wifi

location wifi

hot, there was plenty of space for the two of us and we certainly appreciated the complimentary wifi

clean comfy room,large bedroom with large bed,powerful shower free wifi.

quite spacious rooms, clean, nice design and interiors, good amenities, strong and reliable wifi, few minutes walk to and from the north acton station, restaurants, and convenience

the shower had great water pressure and the wifi worked perfectly

hotel was undergoing major renovation and extension, this was not really obtrusive although the wifi was a bit hit or miss possibly because of this

... except for the floor. could be vacuumed/cleaned better. and slow wifi upload speeds.

there are usb and mains plugs for convenience, and the wifi is free and worked seamlessly

free wifi and netflix/amazon/youtube loaded onto the tv

helpful staff, free parking and free wifi

room was clean and nice tv was excellent and there s included free wifi & breakfast is also included but i overslept and missed breakfast but , overall a very good

free car park free wifi checking desk staff very helpful breakfast good

free off street parking and good wifi

lousy wifi reception throughout hotel

the wifi was spotty and the beds were very basic (not much padding) (+)the wifi was good (+)express, sainsbury s, costa coffee few steps away, kind and helpful staff, nice breakfast, good wifi (-)didnt find much to conplain about, wifi could be more stable and faster for video calls (-)wifi was spotty, and with a teenager, that s the end of the world (-)there is a free wifi connection but its not working (-)wifi week at the superior floor. (+) free wifi (-)wifi disconnection during video calls and slow technical maintenance response to fix an outlet in (-)beds were not comfortable and the wifi was disappointing

the bed was comfy really nice staff and good selection with the breakfast

breakfast time in weekdays but still acceptable

staff were so friendly and helpful rooms were clean and comfortable and had everything you need breakfast was nice and constantly restocked shops around the hotel - tesco express and costa coffee

breakfast fabulous. staff very obilging especially simon

very modern and new. good parking and free wifi. food at bar was fantastic.

the main pain point is the wifi in the room which was horrific

facilities pool restaurant wifi etc all brilliant, and the staff were superb

lovely modern hotel, right next to m4, comfy bed, free wifi, temp of the pool water

free wifi

wifi didn't work too well

the wifi was a bit itrratic and did drop off from time to time.

wifi is very insecure

good wifi

bed, pillow, bathroom, water pressure, cleanliness, tv, wifi, space, furnitures, kitchen, staff.

free wifi slow (should not have to pay for fast wifi) 2 (-)sometimes no wifi ... connection was bad . (+)like the finishing in the rooms, beds are comfortable, wifi ok, water pressure excellent (-)wifi (free) not that great, but you can pay extra for a better connection, (-) paid for extended wifi dropped continually

the free wifi was good enough for most things (around 50mbits) (+)very good wifi (+)shower was very good, very stylish and effective and the tv was very modern connected to wifi with streaming apps the room had a very stylish sink with a mirror and was very clean and (+)mattress, comfortable, tea and coffee facilities, clean, spacious (king room), good wifi, secure parking (+)room ( i didn't have to share with others), the receptionist were helpful, i could watch tv, had wifi and was able to charge my phone with my spanish charger

lovely and new place, secure parking staff helpful and friendly.

it was all good. secure parking great staff

the best accommodation for the price. free parking. secure parking with gate.

uncomplicated parking in front of the hotel

reliable wifi

wifi didn t work in room properly. shower was slow to drain.

only downside was the wifi kept dropping off a lot on the 2nd

welcoming clean room the came free wifi, sky and netflix. staff were friendly and helpful.

pub and lodgings were both great but wifi was poor, but they were working on it.

the staff were friendly and although couldn t accommodate our request for an early check in were polite about it

wifi in the room was a bit hit and miss, ok downstairs

fast wifi

were unable to get the tv to work and the wifi didn't appear to be available

free and safe parking, warm welcome, beautiful decor, excellent food, free wifi, nespresso machine

good free wifi access

walking distance to train station free parking good wifi friendly staff quiet room - i asked for this and got in, not woken up once by internal or

its quiet as its on a residential street, and has wifi so you can get work done

great wifi, friendly staff, rooms are clean and comfortable.

wifi wasn't connecting saying i had to put in some username and password which i didn't understand

staff were friendly and approachable. parking was easy with lots of space, free wifi

location, good wifi , safe location, friendly stuff

wifi didn't work

free wifi worked well

wifi was was going up and down all the time, so watching the funeral on my mobile through 4g was

free-wifi

wifi too was more often off than on

the modern design, fully equipped kitchen and decent wifi

it has a lounge area with good wifi connectivity where you can work, a credit-card payment washer and dryer room and a very

wifi requires registration with name and email, which is an unnecessary intrusion into my privacy

courtyard level

old bathroom, no wifi.

no wifi

need to contact management before arrival so they will meet you there, as well as for the wifi info

wifi and a television with some free channels

great wifi and great value for

would have been a lots better if you did not have to keep re-signing into the hotels wifi every time you wanted to use your iphone/ipad

i am a computer wimp it took me a while to log into the wifi

the wifi was capable of supporting full video calls

limited wifi in room.

free wifi, friendly and polite staff

was clean, with hot water and good wifi, we could leave the baggages in check out, the area is safe and easy to reach, good

the cleanest but its acceptable given its an affordable hotel, not sure if they have free wifi

and pillows weren't very comfy, the room wasn't cleaned very often, wifi was terrible, and the breakfast was a mile down the road

wifi could be better in basement as only get 3g

breakfast, wifi cleanliness was nice. breakfast and hotel location was not that good.

very friendly abd helpful staff. good breakfast and good wifi.

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

wifi was a little temperamental.

efficient staff, good sized

wifi is excellent speed and great for streaming

wifi not working in room 14. milk and juices are out of date.

free wifi was a bonus and staff were really friendly we have booked again for march

is no wifi that i know it before i come

-wifi

wifi was only available in the breakfast room, so you had to wait for breakfast to be over

it had own parking, property was clean, beds were comfortable.

parking was easy and free and the owner was very flexible with us leaving our car for a bit after

one of them gave my kids some sweet treats and offered us some tea and coffee

not an ideal place with kids

facilities, free parking, very close to public transportation

very strong and stable unlimited wifi tv with many freeview channels

excellent wifi

kitchen not very well equipped. stairs very steep and not very clean.

room we had was well appointed with good tea and coffee in a kitchenette

we used the kitchenette for breakfast

the wifi was virtually nonexistent

no given code for wifi or given tea/coffee, despite having a kettle and sugars in the room

smart tv with all apps and full wifi

only problem was that the wifi password wasn't in the room but staff were happy to give it

breakfast a little late for working people

wifi worked well

bathroom was a good size and clean, there was a tv, free wifi and a nespresso machine with pods provided and milk also provided in a mini fridge

was no breakfast and the wifi did not work

very clean very homely bar right downstairs 10/10 experience

old building, really comfy beds and great bar downstairs we stayed for a concert at gunnsbury park so location was great

good wifi

didn t have wifi in our room and reflected this problem immediately, but the staff said, that is our phone

the wifi in my room was not working and the heating is behind the bed head.

free wifi price

there is wifi plus it located in a good place

decor - lighting - parking - access to wifi was simple

wifi, lived forniture, breakfast could have been better

wifi signal poor/ lack of communication between staff.

few issues - no free wifi in the room - this is poor/ our shower door leaked, turned the bathroom floor into a paddling

no free wifi

wifi performance in room was sub standard but fine in the lobby - distance from underground rail

wifi doesn t work at all, and limited tv channels. shame because it s a good tv.

no wifi and no instructions for parking if arriving by car

wifi very slow.

the hotel has free wifi which you are given the password to when you get your keycard for the room and for hotel wifi

early check in available, near the train station

wifi wasn t great but not a big issue

wifi reception was poor

the wifi was fast and the location fantastic as buses at front door and the underground 50m away

phones linked to wifi but there was 'no connection'

sky wifi worked pretty well

the facilities were okay the fitness too

or signal).

no wifi in the room and if there was there was no indication of this or access

wifi doesn t work! not same as marketing photo, just a basic guest room

i guess the property has wifi for those who need it

facilities include wifi, tv, iron and kettle with cups

good free wifi

initial problems with wifi, but sorted later

the wifi provided did not work for either of my devices in the studio

us how to get in but mentioned nothing about the breakfast

tv could've been bigger and the wifi was a bit temperamental but the value was very good for price compared to others we looked at

lack of cooling system and non-effective wifi, which the property manager promised to address.

wifi speed was really low, almost didn't work.

wifi in our room was unstable/weak

the wifi was poor

location, its a bit dodgy around the hotel and very poor wifi service

parking, room was great, big rooms big aircon machine nice bathroom, excellent wifi, staff were amazig, good location

is very rare to find all facilities at one place including iron, safe deposit box, kettle, free wifi, free parking etc in a very economical price

right outside sse arena and the stadium comfy beds easy check in free wifi sound proofed rooms

only complaint was the wifi was pretty poor

wifi wasn't too good perhaps because of the amount of guests.

the wardrobe bin not been emptied and personal stuff in the drawers - not many tv channels and no wifi

wifi was very patchy and intermittent and there was a significant amount of noise, partly from the

couldn t find the wifi code anywhere

could have been a bit cleaner

wifi range in our room should be improved

however i think it would be a good idea for the wifi password to be in the rooms and maybe a small first aid kit as we had a need for one in the

clean, fast wifi, well placed, very nice decoration

of a noise from door slamming from neighbours and also didn t like how spotty wifi was but overall it is a good value for

wifi was not available in the room

wifi didn t work well.

couldn't log into the wifi

the bed was comfortable and even though it was at the front of the hotel it was very quiet, the wifi was a bit slow but apart from that everything was perfect, complimentary tea and coffee and

convenient, the room was very clean decent size and comfortable double bed and quiet had strong wifi connection throughout my stay had all necessary amenities you would need i would stay here

wifi was sporadic at best - otherwise everything else was great.

the wifi was great too which is important when i'm travelling for business

wifi code not provided in the room )was lucky enough to stop another guest in the

- wifi was great, reliable and fast

wifi was decent

the wifi broadband should be faster

nothing it was perfect, although wifi didn't always work for me.

wifi

the wifi worked after the router had been rebooted

excellent wifi connection, and not too far from twickenham stadium

you get what are you paying for. wifi was good and free.

wifi signal was also great

reception was very jittery wifi in room was sketchy the hotel had zero accommodation for nut allergy, not even an attempt to

arby tube), parking available, wifi working without issues.

the location was perfect the room smart anf tidy bed was super comfortable and the wifi was great nice

room door just after i checked in, and a man explained that he was there to update the hotel's wifi and needed to come into the room; no one mentioned this was happening when i checked in, as

good wifi, close to subway, good breakfast, fast check-out

having to keep reconnecting to wifi

wifi service in my room is terrible.

wifi was hit and miss

poor wifi in the room

wifi connectivity was not ok and range in room was fare

staff were so helpful, check in process was smooth, complimentary wifi and spa use, happy hour when we arrived, glamorous decor

free wifi smartphone to take out with you - greet touch

location, staff, room, wifi everything

and wine glass that was really handy and a food cupboard, there is also an apple speaker box the wifi was good and the room we got have a nice view at the park it would be ideal to watch fireworks

wifi seemed to need an extra facebook log-in or something, which seemed excessive.

dirty no wifi toilet broken and leaking checking in was a nightmare no on street parking as

i had to go outside to look for the power box to switch on myself trouble connecting to the wifi as not clear

to top it off, wifi didn't work and there was no phone signal

wifi didn't work

it s great location, friendly staff, great wifi, comfortable beds

clean, fresh, stylish. helpful, friendly staff . good wifi and everything worked

the discounted parking facility in the car park. and the free wifi.

wifi fast

tea, hot chocolate, water 24/7 bed and pillows were comfy good wifi very close to supermarkets and subway you could bring food to the tables inside the hotel

equipped with enough comforts for a 3-day vacation: hot shower, a nice and comfortable bed, tv, wifi, and a kettle with some tea bags

i also have problem with wifi and my 4g when i stay in the room

no wifi available. the area surrounding the hotel isn't great

a gem of a hotel, great little restaurant, wifi and staff super helpful.

the wifi connection in my room was really poor and i had no signal which made it really hard for work

wifi didn t work the whole stay, staff were helpful about it though.

wifi keep disconnecting

wifi speed is too good

wifi was perfect and worked well

the hotel wifi connection required me to sign up all over again after a short period of inactivity in fact i

we had to re-login to wifi several times a day

shared toilet and bathroom / wifi did not work / room was very cold

service was fine. the guy was very nice and free wifi+tv is a plus.

good wifi ,netflix etc

wifi connection was really poor and cut always after a few minutes

free fast wifi

- clean with good wifi

the amenities were good; guest wifi was available, plenty of coffee, tea, sugar and milk provided

wifi connection wass excellent

night; everything was fine; lot's of details that make traveling more convenient

t), very convenient location near

wifi was good

also free wifi which was really good

free wifi

liked the location, the staff is very kind and helpful, good strength of wifi, comfortable bed

there was also no wifi on the first day

wifi was quite good

wifi quality was good for working

my room was clean and spacious with free wifi, tea and coffee facilities, a tv with lots of channels, a safe, some wardrobe space and

clean rooms, wifi was good and good location

there was even wifi and heated floors in the bathroom

very minimal breakfast. staff's inability to solve wifi problems.

the bed is comfortable. the bread and banana is good. wifi works well.

wifi did not seem to work properly on my phone, i had to reconnect many times.

for business travel the in room desk area and wifi are excellent. bed is super comfy.

i d like real milk for delicious coffee-not those annoying tiny plastic containers virgin wifi internet did not work on my macbook pro - i had to spend a lot of money on an international

the staff were terrific, they really tired to solve the wifi which we never were able to use

no information sheet or folder giving information about meal times, wifi etc no chair in room

wifi was available free of charge as well it's a great price you don't even get that in most hotels

rooms were clean well arranged and had many extras, free wifi with good speed, staff couldn t do enough for us they were friendly and kind to the children

also, the wifi password in the room was old, and i had to leave my son in the room to go to the bar and get

wifi code

in room, more than some hotels at twice the price fridge, hairdryer, kettle, tea and coffee, wifi, ensuite with shower, heater and fan

arrived quite late, martin was lovely and talked me through everything

, free wifi and tea/coffee making facilities) as well as a small fridge in the room

wifi not working

outside the room in the hall was a mountain of laundry blocking the stairs

big laundry bags always on corridors and down the stairs

room was in the laundry cupboard so was very tricky to get in and out of

that laundry

ether clean or dirty i m not sure) was sitting in random hallways

nice clean renovated rooms and free wifi

wifi facility..was bad

awful, i can t even make a call in my room i ve to out of my room to make a call even the wifi was quite bad as well but a part of that everything

good service rooms are clean very big tvs in the room free wifi and much more for the price this is excellent i highly recommend this property if your with

free street parking for whole day and free wifi

wifi didn t work in our room as ? too high up

great wifi, good breakfast, pleasant breakfast staff, comfy bed

the receptionist gave me the wifi code but i think that it should be writen in the room like information about the breakfast

breakfast, wifi was good in working

wifi was working properly, services were satisfactory, prices were also reasonable, staff was good

wifi rarely worked in the room

wifi is bad, so not suitable for work visits.

wifi, tv, tea/coffee, hairdryer, fridge

breakfast by 10 mins as no indication only on toy piece of paper with wifi code on which i didn t

wifi

wifi was acting up for me but jay helped me sort that out

i could not access the free wifi

couldn't connect to wifi during all stay

poor wifi connection in the room

i would recommend a wifi upgrade so to offer wifi in all room

didn't like that i was told to access the wifi i would need register on a website to submit personal data

the wifi was more than strong enough to watch netflix and skype with the

wifi was a bonus

wifi wasn't working both of days, but didn't bother much as i was out most of the day anyway

the wifi is a bit shaky but i'll throw that under the general london internet issues i

staff, fresh and simple breakfast, wifi was good in working, great facilities in very affordable price

the room was nice with a very comfortable bed and good wifi reception

wifi was good in working

breakfast was simple but coffee was good, wifi was good, location was near to markets and parks

wifi was a bit slow but it was all okay at the end.

good location, beds were comfy, wifi surprisingly good, nice bathroom

excellent wifi

our room was perfectly clean and spacious enough for two people, and the wifi worked flawlessly

the room was quiet, with excellent wifi and good heating

wifi is good

room (clean and silent) staff comfortable bed excellent wifi shared kitchen well (+) the wifi was free and fast (+)it would have been excellent but the wifi didn't work 9/10 (-)the wifi didn't work (-)couldn t connect to wifi (*) wifi was poor in the basement unit we were in, but toilet was clean and water pressure of shower (-)i had to complain, the wifi could be unstable late at night, but that won't affect most people (-)the reception of the wifi on some rooms. (-)wifi bit too slow and the hotel coverage is poor (-)small problem with wifi in my room but nothing huge. and no info how to check out properly :) (+) comfy beds, strong wifi, helpful receptionist on arrival and excellent location less than 10 minutes for the nearest

room (clean and silent) staff comfortable bed excellent wifi shared kitchen well (+)liked having the kitchen facilities and being walking distance to the train station and supermarket (-) it just a small think you need to add on kitchen (+)was surprised that our room has ful kitchen facilities. (-)it's very old and has a musty smell in the hall. the kitchen is very old. (-) a separate shared kitchen would have been nice (-) and nothing in the kitchen - not even for a cup of tea or coffee (-) it was small and included a very small bathroom and kitchen area (-)kitchen cupboards and fridge were stained and old (-)kitchen cleanliness

ckily nowhere near where the kids could reach) and most times when we went out we had to climb over something on the floor, two

was a lovely experience for my kids, my wife, and me, and we would like to do this again with your hotel soon

all had headaches the next day) room without wardrobe, floorboards broken, walls

room is comfortable, the locations is great , the breakfast is delightful and there is free wifi available, they also provide free bag

great wifi signal at room

i was unable to access the free wifi from the third floor - where my room was

clean room, helpful staff, good wifi

wifi was slow in the evening, when we all came back to the hotel

wifi was a little slow

wifi worked well in the room

the wifi was not up to my expectations for heavy downloading otherwise all the rest were excellent

really nicely decorated, staff very friendly and wifi available, tea coffee biscuits in room

minor thing - wifi was great and strong, but i did need a new token every 72 hours which for some reason always

free wifi

the desk was good for working at for a couple of hours and good wifi

was missing from the shower cubicle so it was hard not to get the floor wet while showering - wifi wasn't very fast and the

tv didn't work. aircon blows too hard. wifi code not provided

wifi difficult

good wifi

wifi didn't work for me

wifi rather than password protected

was never told the wifi code and couldn't find it anywhere

friendly staff, amazing water pressure in the shower, tv with plenty channels, comfy bed, great wifi connection, the food in the bar was a big plus