wifi was weak and the room could be cleaner

large comfortable room with good wifi

wifi signal not strong enough.

great location. very friendly staff. good wifi. clean bathroom.

good wifi and tv it also has a lot of power plugs i the room as well

free wifi slow (should not have to pay for fast wifi) 2 (-)sometimes no wifi ... connection was bad . (+)like the finishing in the rooms, beds are comfortable, wifi ok, water pressure excellent (-)wifi (free) not that great, but you can pay extra for a better connection, (-) paid for extended wifi dropped continually

wifi is very insecure

we particularly liked the wifi connected tv which allowed us a greater choice of programmes to watch

wifi on the tv did not work, only way to get the smart tv working was by hot spotting my phone to

the wifi was patchy but ok.

wifi, super master suite upgrade, free bikes, free coffee, tea, lemon water

room 628 free wifi perfect

lovely modern hotel, right next to m4, comfy bed, free wifi, temp of the pool water

free wifi

beautiful room, very comfortable bed, amazing shower, underground secure parking, excellent wifi and good size tv

facilities pool restaurant wifi etc all brilliant, and the staff were superb

no breakfast as promised

breakfast wad advertised, but not a scrap was provided

however, enough places to get some and the kitchen is sufficiently equipped to make some yourself location is great

had to ask where the breakfast promised in the booking was

i noticed there was a tiny apple and an orange on the kitchen table - i thought had been left by the previous occupier

was shocking, the tv was way to tiny to use let me not get on to the wifi it was non existent and to further add on the building blocked my own internet

as having free wifi in every room this was not true had to pay 20 to bt for access

staff were very helpful and friendly and the wifi actually works

accessible guest wifi also

service poor, free wifi did not work

wifi connection was not very good, for a working trip is something quite needed

wifi not very strong/stable

i wish i had a little table in the room. wifi was sometimes off or not strong for zoom meetings.

the wifi in the room was not stable enough for a zoom meeting

1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of free wifi in the hotel and helped me with the password

amazing room, wifi, food, staff

wardrobe , good selection of food for breakfast , fresh towels and toilet rolls left out , good wifi , friendly staff

room, clean, room, bathroom, ac, tv & free wifi

bother with the wifi but i saw no information in my room

friendly courteous staff. wifi excellent throughout. plenty of hot water, stable temperature.

the staff were friendly and although couldn t accommodate our request for an early check in were polite about it

they don't have wifi, but we expected as much.

wifi not working

great stay ..clean...warm...wifi worked well

no wifi possibility

wifi did not reach my room, so i had to use my mobile data connection, which could be an issue for

good breakfast/wifi was good and easy to access

wifi was a little hit and miss to get it set up

london) bus stop, great helpful staff, excellent customer service mentality, smart tv and free wifi

at works)

- location of the hotel - security systems - compact but functional rooms - good wifi

bed was super comfy. toiletries were lovely, free wifi was great.

for wonderful darkness, lots of electricity sockets, lights, space, clean, comfortable bed, good wifi, hot shower, good soundproofing, close to metro/tube, 10 mins walk to ealing broadway, big

good wifi

great wifi

wifi system - tickets with codes that run out after an hour or less, so not free wifi and very

wifi was spotty. connection did not stay during periods of the day.

i am a computer wimp it took me a while to log into the wifi

limited wifi in room.

wifi is never great, this my only complaint.

free wifi, friendly and polite staff

wifi unsecured network

i think the only thing i would recommend they improve is the wifi

wifi was bad. i think my computer got a bug from using it

wifi was a bit ineffective

wifi wasn t so great once in the room

you get free parking, spacious room, comfy bed, clean toilets, good wifi

free off street parking and good wifi

lousy wifi reception throughout hotel

wifi connection was great too

and spacious rooms and good super fast wifi internet coverage

wifi signal in our initial room was quite poor so we asked for another room closer to reception and

only one of us could get the wifi to work..

good free wifi access

free and safe parking, warm welcome, beautiful decor, excellent food, free wifi, nespresso machine

the room itself was fantastic; super comfortable bedding, a great bathroom, good wifi etc etc

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

we arrived early with no issue with early check

no laundry service available. no breakfast option.

no response to request for early check in and late check out genius perk

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of the time not just check out times

wifi signal poor/ lack of communication between staff.

wifi worked with no issues

decor - lighting - parking - access to wifi was simple

wifi could have been better in the rooms

no free wifi

excellent wifi

very strong and stable unlimited wifi tv with many freeview channels

kitchen not very well equipped. stairs very steep and not very clean.

room we had was well appointed with good tea and coffee in a kitchenette

we used the kitchenette for breakfast

wifi didn t work in room properly. shower was slow to drain.

only downside was the wifi kept dropping off a lot on the 2nd

the wifi strength was low in the room.

wifi was not accessible but i didn t mind too much

wifi wasn t very stable in certain corners in our room but still good enough

re than made up for

tv in the bathroom didn t work and instructions for things like wifi were not in the room

good sized rooms, great bathrooms, all tv channels worked, great wifi.

wifi, nicely renovated rooms, and nice breakfast

very comfortable shower, pleasant and quality cosmetics. reliable and stable wifi network.

the room was clean and the wifi worked well

rge tv with lots of channels, kitchenette, fridge); comfortable bed; good wifi; easy check

would have been nice to have watch the tv when i got back in the evening but due to having good wifi i got to watch things on my phone

we were upgraded to a better room and the room was fantastic! good tv and wifi as well

facilities in room

sky wifi worked pretty well

wifi was fast, but you have to register once and log in every time when you come back to the

couldn't connect to the wifi. but in fairness i didn't try very hard or asked for assistance

wifi wasn t great but not a big issue

the wifi was very slow in the room, tv had a very poor signal.

the heating and the wifi also worked very well

excellent wifi

the wifi

easy access to wembley stadium by bus comfortable beds friendly and helpful staff wifi plugs in between beds access to

good wifi, comfortable bed, room clean and set up as described, helpful and friendly staff

us how to get in but mentioned nothing about the breakfast

the accommodation was clean and the wifi had a good signal

the tv didn t work but the secured wifi connection made up for it

the wifi provided did not work for either of my devices in the studio

the host was nice and helped us with connecting to the wifi

wifi

you get what are you paying for. wifi was good and free.

excellent wifi connection, and not too far from twickenham stadium

wifi signal was also great

wifi worked well and i had all the usual facilities

it has a lounge area with good wifi connectivity where you can work, a credit-card payment washer and dryer room and a very

low ground level) didn t have an cell reception but thankfully wifi was very reliable

plenty of wall sockets to charge our multiple devices + super fast wifi + comfy bed + generous room size + quiet surrounds, 3 min walk to run station, close to pubs,

couldn't connect wifi or connect phone to tv.

wifi is unprotected but i used my vpn

great staff, great wifi.....nice and clean

that the tv was smart with free wifi , we did not have access to watch netflix or you tube ud83dude11 this would have made us feel

tv and wifi excellent

wifi wasn't great and could do with better pillows

great, quiet location with a nice view. room was clean and the wifi was working very well.

wifi is so good, reception service is perfect, nice staff, best room in london

didn t like the wifi strength

staff were so friendly with us, we got free wifi and 24h room service with food is great

strong wifi and good gym facilities

underground station is just a short walk with direct tunnel access -good wifi -close to

wifi not working properly

wifi was strong everywhere

was comfy, wifi is excellent, clean room and surroundings

wifi was very weak and amenities were not so good

, 2-3 pounds one way by tube using contactless), unstable but satisfactory wifi and

no wifi

need to contact management before arrival so they will meet you there, as well as for the wifi info

nothing in the room with wifi details, nearly forgot to ask

good experience. inexpensive, clean, good location , good communication, excellent wifi.

acb has no wifi in the room.

free wifi worked well

location, good wifi , safe location, friendly stuff

wifi didn't work

wifi was was going up and down all the time, so watching the funeral on my mobile through 4g was

free-wifi

no information sheet or folder giving information about meal times, wifi etc no chair in room

the staff were terrific, they really tired to solve the wifi which we never were able to use

rooms were clean well arranged and had many extras, free wifi with good speed, staff couldn t do enough for us they were friendly and kind to the children

wifi was available free of charge as well it's a great price you don't even get that in most hotels

also, the wifi password in the room was old, and i had to leave my son in the room to go to the bar and get

weird high-pitched noise coming from bathroom during the night. wifi didn t work either.

evening man helped sort wifi issue and the night porter who was still on when i left early the next day was very helpful

no wifi connect in room 11

good wifi in case you need to work from there

also the wifi wasn t great in our room, but it was working great at the bar

its an old building from 1890 so the wifi was spotty upstairs. a repeater would be good.

i could not get the wifi to log in on my laptop

i needed wifi because i was participating in online meetings. wifi was insufficient.

wifi doesn t work in the breakfast area.

from the greeting and free car parking and free wifi

good wifi fair

except for the wifi, which is not friendly at all if you are here for work

wifi worked well throughout our stay

poor wifi

the wifi in my room is too weak. i couldn t connect to the wifi most of the time

perfect a very kind staff, a good breakfast, location was near to london underground, high speed wifi, very clean

clean comfy room,large bedroom with large bed,powerful shower free wifi.

the rooms are big and clean, excellent wifi connection, don't have to wait for so long for room service, the floor is always so nice and

available usb charging ports were convenient and the wifi coverage is good

like 4-5 stars, everywhere clean and tidy, all furniture is new and modern, staff very friendly, wifi top level

wifi was only available in the breakfast room, so you had to wait for breakfast to be over

wifi didn't work in our room, the hotel needs renovation and the bathroom could be cleaner

is no wifi that i know it before i come

no wifi!!!

was unhappy when i got to know there's no wifi facility provided

free wifi only for 24 hours then charge of 15 per week

the wifi was very slow so my sister bought premium for 3 devices but it only worked on one device

wifi slow, would have been nice to have a fridge and bottled water.

hotel itself was all great; friendly staff, quiet room, good wifi, plenty of parking spaces.

friendly clean and available parking

breakfast was really plain, bed was very firm, no laundry service on site even though i had seen there was

because the hotel was quiet she let us have a late check out at no extra cost so that we could come back and shower before heading

the laundry was clean

limited parking, but very helpful staff

wifi you can only get in the lobby

no wifi in room and would pay extra for better breakfast but was not on offer.

good wifi, good parking m

some of the decor needs updating. wifi not reliable in my room. breakfast is basic.

wifi could be avaialble in the rooms

the wifi was spotty and the beds were very basic (not much padding) (+)the wifi was good (+)express, sainsbury s, costa coffee few steps away, kind and helpful staff, nice breakfast, good wifi (-)didnt find much to conplain about, wifi could be more stable and faster for video calls (-)wifi was spotty, and with a teenager, that s the end of the world (-)there is a free wifi connection but its not working (-)wifi week at the superior floor. (+) free wifi (-)wifi disconnection during video calls and slow technical maintenance response to fix an outlet in (-)beds were not comfortable and the wifi was disappointing

friendly and helpful staff. great breakfast. good parking area.

employees, great breakfast, great location

the bed was comfy really nice staff and good selection with the breakfast

was the same no on-site laundry front desk could have a list of restaurants available in the

couldn't utilise the 'free' wifi for work, as it either kept dropping off, or wouldn't let me access any sites as it wasn't

the wifi was slow and inconsistent, having failed a couple of times

wifi was iffy and didn't really reach the room

good transport links to get you to kew gardens, hampton court palace etc nice size room, good wifi, comfortable bed

the free wifi

wifi and we were given only one towel for two people, also they never changed our towel so it was

was clean, with hot water and good wifi, we could leave the baggages in check out, the area is safe and easy to reach, good

insecure wifi, good for basic google searches but not fast enough to stream

poor sound insulation..very noisy wooden stairs used in a wild way.. wifi very poor..

wifi could be better in basement as only get 3g

they need a secure free wifi service, not just a public sign up network

wifi was very flakey.

good wifi

comfortable and spacious room with telly, wifi & kettle

the wifi was unuseable, it specifically disallowed whatsapp calls

free wifi and netflix/amazon/youtube loaded onto the tv

air conditioner, kettle with tea/coffee, big tv with prime & netflix, bins, table, shower gel wifi and parking space limited, but luckily we had a spot, unfortunately needs to be paid 15 for

good wifi, though signal was a little inconsistent

the shower had great water pressure and the wifi worked perfectly

hotel was undergoing major renovation and extension, this was not really obtrusive although the wifi was a bit hit or miss possibly because of this

bathroom was a good size and clean, there was a tv, free wifi and a nespresso machine with pods provided and milk also provided in a mini fridge

was no breakfast and the wifi did not work

wifi worked well

very clean very homely bar right downstairs 10/10 experience

9 mins from tube station 20 from shepherd's bush empire. nice bar great food with 33% off

the free wifi was good enough for most things (around 50mbits) (+)very good wifi (+)shower was very good, very stylish and effective and the tv was very modern connected to wifi with streaming apps the room had a very stylish sink with a mirror and was very clean and (+)mattress, comfortable, tea and coffee facilities, clean, spacious (king room), good wifi, secure parking (+)room ( i didn't have to share with others), the receptionist were helpful, i could watch tv, had wifi and was able to charge my phone with my spanish charger

the best accommodation for the price. free parking. secure parking with gate.

location parking and staff

it was all good. secure parking great staff

loved the hotel - clean ensuite room in a quiet area with free, secure parking

great value awsome wifi and good breakfast

the rooms are a good size, and the wifi works well

comfort & privacy. the wifi didn t disappoint.

the wifi is not working properly

good wifi, all the normal amenities

the facilities were okay the fitness too

we actually didn t use the bar or restaurant but they both looked amazing

great location great staff - especially the bar lady from ukraine

got early check in and a little helpful late check out

got early check in and a little helpful late check out

we stayed one night with 3 young kids and then the 2nd night just as a couple

wifi range in our room should be improved

the rooms were super quiet, great wifi, and lovely staff

wifi connection in the room was poor, i assume the router was just too far

nice to come back after a long day, as the townhome provided everything we needed, including free wifi

wifi was very bad , disconnecting and with week signal

wifi free and strong everywhere in the hotel

efficient staff, good sized

wifi was a little temperamental.

comfy beds, very good breakfast and comfy room with fast wifi and most helpful friendly staff who made our stay very enjoyable and responded promptly to any

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

free wifi, free breakfast and quite comfortable inside

shared toilet and bathroom / wifi did not work / room was very cold

wifi connection was really poor and cut always after a few minutes

service was fine. the guy was very nice and free wifi+tv is a plus.

staff talking rite wifi not working room also not cleen tolite making store i'm always going upstairs for bath and

wifi is too slow/didnt work at all

wifi facility..was bad

nice clean renovated rooms and free wifi

the room had flies and noodles. no wifi connection

the wifi worked perfectly and stayed on all night

wifi fast

the discounted parking facility in the car park. and the free wifi.

free, reliable wifi

breakfast was great, car parking was easy & wifi is accessible everywhere in the

equipped with enough comforts for a 3-day vacation: hot shower, a nice and comfortable bed, tv, wifi, and a kettle with some tea bags

wifi rather than password protected

t the hotels fault, just an observation) we didn't have a wifi password

friendly staff, amazing water pressure in the shower, tv with plenty channels, comfy bed, great wifi connection, the food in the bar was a big plus

was never told the wifi code and couldn't find it anywhere

good wifi

good wifi

wifi was pretty ordinary, kept disconnecting which was a bit frustrating, and speed was not great

the wifi said

wifi signal was weak, the minibar was empty and there was a strange smell coming from the empty

the wifi wasn t working and though staff tried to fix it, had no wifi for the whole weekend

clean room with stable wifi connections. nice staff. close to the town centre.

bed was great size and comfortable tv size and access to sky movies wifi great connection great room service and even better

complimentary use of the indoor pool. fast free wifi in room. good location. good aircon.

just wifi signal

the wifi poor connection

all room lights blazing, overpriced breakfast and restaurant options - claimed high speed wifi in all areas was slow and patchy - optional service charge added to room bill without

room wifi was a bit patchy

hotel is very basic and the wifi comes and goes

wifi was unreliable

wifi in all rooms please and if not please advise when we book...

there was even wifi and heated floors in the bathroom

location and free wifi

clean rooms, wifi was good and good location

i got booted out of the wifi after the first stay and they were quick to contact their it support and get the issue

my room was spacious, wifi was great, the breakfast-to-room service worked perfectly, and the location is fantastic: 5

wifi not set up on tv so had to reset each time to be able to watch netflix

wifi did not work in the rooms and so when you needed to use the internet you had to go sit in

wifi connection to watch channels could have been better, we were given instructions via an email

wifi v poor in my room

wifi was not working and front desk unable to help solve the problem

tv, no air conditioning the room was hotter than satan's backside and naff at best wifi definitely not worth the nearly 195 for the night

good wifi

wifi kept dropping in and out

wifi worked well

staff, no wifi which we needed for work

couldn't log in to the wifi.

this place all the time always super clean, always good wifi and staff always really

room quite small, weak wifi signal strength in particular room

bed almost filled room, i had shuffle sideways under a shelf, to get past the end of the bed wifi was very slow no kettle until i hd asked 3 times

were only 2 little things i didn't like, the room was a bit small and the wifi never worked

the room is clean, the wifi is good the tv works perfectly, the bedding was really comfortable which was a great relief

wifi connection wass excellent

- clean with good wifi

night; everything was fine; lot's of details that make traveling more convenient

t), very convenient location near

free wifi

clean and modernised, i couldn't ask for more, except for a tv it's possible to connect to via wifi

wifi was good

liked the location, the staff is very kind and helpful, good strength of wifi, comfortable bed

there was also no wifi on the first day

the wifi thats all!

i d like real milk for delicious coffee-not those annoying tiny plastic containers virgin wifi internet did not work on my macbook pro - i had to spend a lot of money on an international

for business travel the in room desk area and wifi are excellent. bed is super comfy.

the bed is comfortable. the bread and banana is good. wifi works well.

cosy and lovely designed, smart tv meant it was easy to watch and wifi was very easy to connect too

slow wifi

really helpful staff and free super fast wifi

very slow wifi

wifi was good

the tv has netflix, i player smart tv's, free wifi

free wifi is good and staff is kind

very convenient location, clean and wifi worked

free wifi and breakfast is served early. good sound proofing as very near a flight path

calm, location, house keeping, lobby and wifi

ailable at the demand in the reception), wifi

the wifi signal is a little bit weak.

couldn't log into the wifi

wifi was fast and had a great connection

the wifi was great too which is important when i'm travelling for business

hairdryer in room as well as free wifi and windows that open

i needed a place to work from that was comfortable, warm, friendly, with parking, wifi and food

wifi wasn't connecting saying i had to put in some username and password which i didn't understand

free parking and free wifi for hotel guests

its quiet as its on a residential street, and has wifi so you can get work done

staff were friendly and approachable. parking was easy with lots of space, free wifi

no given code for wifi or given tea/coffee, despite having a kettle and sugars in the room

smart tv with all apps and full wifi

the wifi was virtually nonexistent

only problem was that the wifi password wasn't in the room but staff were happy to give it

breakfast was lovely the next day and the hosts were lovely

dirty no wifi toilet broken and leaking checking in was a nightmare no on street parking as

wifi didn t work

i had to go outside to look for the power box to switch on myself trouble connecting to the wifi as not clear

to top it off, wifi didn't work and there was no phone signal

wifi didn't work

was no wifi

there is no wifi in the room and the tv is not working

there was wifi and. a tv also a heater because it for cold very quickly

wifi password in room would mean we could socially distance and not ask for it

clean, no bed sheet change , no bathroom clean properly, no bathroom tissue paper, no wifi range proper ji, very badly no suggest for other, waste money, night ground flower party

and wine glass that was really handy and a food cupboard, there is also an apple speaker box the wifi was good and the room we got have a nice view at the park it would be ideal to watch fireworks

staff were so helpful, check in process was smooth, complimentary wifi and spa use, happy hour when we arrived, glamorous decor

location , modern room with exelent wifi,large, comfortable bed ,close to the subway station

bed, cleanliness, fast wifi

tv didn t work - it would not connect on any channels - no lan cables and the wifi signal was very poor

wifi code not provided in the room )was lucky enough to stop another guest in the

wifi was great in the room and we were given the code straight away

the wifi broadband should be faster

nothing it was perfect, although wifi didn't always work for me.

hotel clean ,wifi is good

wifi was perfect and worked well

the wifi was intermittent and you have to sign in & out every day to get it to work

location, wifi, cleanliness & laundry facilities.

wifi was fine and good quality, but required re-singing in on frequents intervals with names and

time you leave dao, and reenter, you need to reconnect to wifi

a gem of a hotel, great little restaurant, wifi and staff super helpful.

the wifi connection in my room was really poor and i had no signal which made it really hard for work

wifi didn t work the whole stay, staff were helpful about it though.

i also have problem with wifi and my 4g when i stay in the room

no wifi available. the area surrounding the hotel isn't great

tv didn't work. aircon blows too hard. wifi code not provided

only issue was the wifi seemed to have problems but worked regardless.

wifi that asks you to sign in and agree to the tracking and recording of your personal data isn't

free wifi

wifi/ internet could be better

parking was easy and free and the owner was very flexible with us leaving our car for a bit after

not an ideal place with kids

spacious & convenient parking area

great location with free parking. the administrator is responsive and proactive to communicate.

distance to wembley staff were really helpful parking space outside offered a double room on arrival room was very

and give us all information about transport and give us free adapter, breakfast was good, free wifi and fridge in

wifi was a bit slow but it was all okay at the end.

the room was nice with a very comfortable bed and good wifi reception

free wifi which is amazing

wifi internet was good, breakfast was also very delicious and staff was very professional staff

wifi is good

the wifi connection was a bit wobbly, but i'm sure this will be rectified.

the room was quiet, with excellent wifi and good heating

excellent wifi

good location, beds were comfy, wifi surprisingly good, nice bathroom