- location of the hotel - security systems - compact but functional rooms - good wifi

london) bus stop, great helpful staff, excellent customer service mentality, smart tv and free wifi

breakfast is good. room is clean and comfortable. wifi is steady

good breakfast/wifi was good and easy to access

wifi log in is a complete and utter pain

wifi was bad. i think my computer got a bug from using it

i could not connect to wifi

televisions are a bit archaic, it would be good to have ones that can have streaming services or wifi connectivity to stream from

wifi wasn t so great once in the room

location for the purpose of the visit, excellent friendly staff, fee parking, free wifi and a nice pub

welcoming clean room the came free wifi, sky and netflix. staff were friendly and helpful.

reliable wifi

wifi wasn't very good. i was okay but my friend visiting from the us couldn't use their phone.

only downside was the wifi kept dropping off a lot on the 2nd

the wifi didn't work that wasn't nice, but that was the only thing.

free off street parking and good wifi

lousy wifi reception throughout hotel

and spacious rooms and good super fast wifi internet coverage

you get free parking, spacious room, comfy bed, clean toilets, good wifi

it was worth it for what i paid, free car park, complimentary breakfast and fast wifi

no breakfast as promised

i noticed there was a tiny apple and an orange on the kitchen table - i thought had been left by the previous occupier

however, enough places to get some and the kitchen is sufficiently equipped to make some yourself location is great

the apartment was large enough for a family of 5 and we got a good breakfast from the owner to make while there

property was advertised with breakfast included

to hotels wifi never works for secure laptops , i never have this issue with other hotels , it s not only

amazing room, wifi, food, staff

bother with the wifi but i saw no information in my room

-lovely room -friendly staff -wifi good -good tv

wardrobe , good selection of food for breakfast , fresh towels and toilet rolls left out , good wifi , friendly staff

room spacious, car parking provided with cost, wifi is stable

i wish i had a little table in the room. wifi was sometimes off or not strong for zoom meetings.

there could have been more electrical outlets in the room; wifi was not very strong

wifi not very strong/stable

room temp is low. wifi in morning slow

good wifi and tv it also has a lot of power plugs i the room as well

has free wifi and comfortable beds i had a 2 bed room but was next to kitchen

wifi password had some characters which were ambiguous to

there is daily room service and a good wifi

wifi was weak and the room could be cleaner

accessible guest wifi also

was shocking, the tv was way to tiny to use let me not get on to the wifi it was non existent and to further add on the building blocked my own internet

in my short stay, the wifi was good

staff were very helpful and friendly and the wifi actually works

good shower, decent bed, wifi & tv

wifi slow, would have been nice to have a fridge and bottled water.

hotel itself was all great; friendly staff, quiet room, good wifi, plenty of parking spaces.

free wifi only for 24 hours then charge of 15 per week

the wifi was very slow so my sister bought premium for 3 devices but it only worked on one device

the reception staff were great and the free wifi worked

wifi and location

wifi not working

wifi did not reach my room, so i had to use my mobile data connection, which could be an issue for

they don't have wifi, but we expected as much.

wifi system - tickets with codes that run out after an hour or less, so not free wifi and very

great wifi

wifi connection needs to be implemented.

wifi connection is not strong enough. parking is quite expensive.

for wonderful darkness, lots of electricity sockets, lights, space, clean, comfortable bed, good wifi, hot shower, good soundproofing, close to metro/tube, 10 mins walk to ealing broadway, big

check in accomodated early check in, friendly staff

no laundry service available. no breakfast option.

no response to request for early check in and late check out genius perk

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of the time not just check out times

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

rprisingly quiet) room, easy parking, wifi, a comfortable bed and a nice individually cooked breakfast

still a bit run down. wifi was slow.

very friendly abd helpful staff. good breakfast and good wifi.

wifi kept dropping in and out but it was a small annoyance rather than anything of magnitude.

free wifi slow (should not have to pay for fast wifi) 2 (-)sometimes no wifi ... connection was bad . (+)like the finishing in the rooms, beds are comfortable, wifi ok, water pressure excellent (-)wifi (free) not that great, but you can pay extra for a better connection, (-) paid for extended wifi dropped continually

bed, pillow, bathroom, water pressure, cleanliness, tv, wifi, space, furnitures, kitchen, staff.

wifi, super master suite upgrade, free bikes, free coffee, tea, lemon water

good wifi

wifi kept cutting out, and one of our coffee pods in our kitchen has already been used and put back

wifi is very insecure

free hi speed wifi and great location

the wifi wasn't working had to keep buying add ons

the main pain point is the wifi in the room which was horrific

lovely modern hotel, right next to m4, comfy bed, free wifi, temp of the pool water

very modern and new. good parking and free wifi. food at bar was fantastic.

wifi

was comfy, wifi is excellent, clean room and surroundings

wifi was insecure, i could not connect my work laptop, thats how unsecure it was.

wifi not working properly

, 2-3 pounds one way by tube using contactless), unstable but satisfactory wifi and

didn't seem like there was any wifi

free wifi, free breakfast and quite comfortable inside

free fast wifi

wifi connection was really poor and cut always after a few minutes

shared toilet and bathroom / wifi did not work / room was very cold

very good wifi

wifi worked well throughout our stay

plenty of free parking, rooms are a good size and the wifi works well

poor wifi

onsite free strong wifi good size room and bathroom fridge in the room high quality tea and coffee very

good service rooms are clean very big tvs in the room free wifi and much more for the price this is excellent i highly recommend this property if your with

the room had flies and noodles. no wifi connection

nice clean renovated rooms and free wifi

wifi facility..was bad

wifi is too slow/didnt work at all

tv and wifi excellent

free wifi

comfortable bed, daily cleaning in the room, wifi ok.

great staff, great wifi.....nice and clean

wifi wasn't great and could do with better pillows

free wifi, friendly and polite staff

would have been a lots better if you did not have to keep re-signing into the hotels wifi every time you wanted to use your iphone/ipad

the wifi worked well

quiet and very clean wifi work well for my business activity coffee machine with pods was a nice

the wifi was capable of supporting full video calls

the wifi did not work.

london and come back staff are very profesional and room very comfortable toilet very practical wifi is fast and

there was a problem of wifi in the 6th floor and didn't repair for 4 days

didn t like the wifi strength

staff were so friendly with us, we got free wifi and 24h room service with food is great

the staff were friendly and although couldn t accommodate our request for an early check in were polite about it

no free wifi

good wifi

few issues - no free wifi in the room - this is poor/ our shower door leaked, turned the bathroom floor into a paddling

pay for wifi expensive rates that don t include breakfast

wifi could have been better in the rooms

) wifi was included in the package and worked fine with no performance issues

good sized rooms, great bathrooms, all tv channels worked, great wifi.

clean, modern features, comfortable bed, friendly staff, free wifi, good location with lots of surrounding amenities, bus route on doorstep, quiet and peaceful

wifi, nicely renovated rooms, and nice breakfast

are very friendly, service very good, wifi excellent, shower excellent

the room was clean and the wifi worked well

would have been nice to have watch the tv when i got back in the evening but due to having good wifi i got to watch things on my phone

room was comfortable, the wifi was good, and everything looked clean

facilities in room

my room was perfectly clean and the wifi worked perfectly

easy access to wembley stadium by bus comfortable beds friendly and helpful staff wifi plugs in between beds access to

good wifi too

never had wifi that fast we could even stream movies

the heating and the wifi also worked very well

friendly staff member, 25 minute walk from work, everything clean, solid wifi, easy check-in and check-out

the wifi worked after the router had been rebooted

excellent wifi connection, and not too far from twickenham stadium

wifi signal was also great

wifi worked well and i had all the usual facilities

wifi

good free wifi access

wifi was patchy

wifi signal in our initial room was quite poor so we asked for another room closer to reception and

wifi in the room was a bit hit and miss, ok downstairs

only one of us could get the wifi to work..

hotel wifi system required our personal private information to get the wifi access

its an old building from 1890 so the wifi was spotty upstairs. a repeater would be good.

i had no need for wifi so i cannot comment on that

wifi doesn t work in the breakfast area.

i was a little annoyed at the wifi there where loads of conditions and you could only use one site , all my data would also be

there is no wifi in the room and the tv is not working

clean, no bed sheet change , no bathroom clean properly, no bathroom tissue paper, no wifi range proper ji, very badly no suggest for other, waste money, night ground flower party

wifi didn't work

was no wifi

there was wifi and. a tv also a heater because it for cold very quickly

air conditioner, kettle with tea/coffee, big tv with prime & netflix, bins, table, shower gel wifi and parking space limited, but luckily we had a spot, unfortunately needs to be paid 15 for

free wifi and netflix/amazon/youtube loaded onto the tv

there are usb and mains plugs for convenience, and the wifi is free and worked seamlessly

hotel was undergoing major renovation and extension, this was not really obtrusive although the wifi was a bit hit or miss possibly because of this

good wifi, though signal was a little inconsistent

very strong and stable unlimited wifi tv with many freeview channels

excellent wifi

we used the kitchenette for breakfast

kitchen not very well equipped. stairs very steep and not very clean.

room we had was well appointed with good tea and coffee in a kitchenette

great value awsome wifi and good breakfast

good wifi, all the normal amenities

the rooms are a good size, and the wifi works well

free wifi

comfort & privacy. the wifi didn t disappoint.

hot, there was plenty of space for the two of us and we certainly appreciated the complimentary wifi

perfect a very kind staff, a good breakfast, location was near to london underground, high speed wifi, very clean

rooms air conditioned and free wifi

the rooms are big and clean, excellent wifi connection, don't have to wait for so long for room service, the floor is always so nice and

like 4-5 stars, everywhere clean and tidy, all furniture is new and modern, staff very friendly, wifi top level

no information sheet or folder giving information about meal times, wifi etc no chair in room

the staff were terrific, they really tired to solve the wifi which we never were able to use

rooms were clean well arranged and had many extras, free wifi with good speed, staff couldn t do enough for us they were friendly and kind to the children

wifi was available free of charge as well it's a great price you don't even get that in most hotels

also, the wifi password in the room was old, and i had to leave my son in the room to go to the bar and get

the free wifi was good enough for most things (around 50mbits) (+)very good wifi (+)shower was very good, very stylish and effective and the tv was very modern connected to wifi with streaming apps the room had a very stylish sink with a mirror and was very clean and (+)mattress, comfortable, tea and coffee facilities, clean, spacious (king room), good wifi, secure parking (+)room ( i didn't have to share with others), the receptionist were helpful, i could watch tv, had wifi and was able to charge my phone with my spanish charger

lovely and new place, secure parking staff helpful and friendly.

nice room, few minutes away for tube, parking, nothing else needed

parking was great, 7 mins to wembley by uber great, and it was very quiet so great for sleep

the best accommodation for the price. free parking. secure parking with gate.

the wifi was spotty and the beds were very basic (not much padding) (+)the wifi was good (+)express, sainsbury s, costa coffee few steps away, kind and helpful staff, nice breakfast, good wifi (-)didnt find much to conplain about, wifi could be more stable and faster for video calls (-)wifi was spotty, and with a teenager, that s the end of the world (-)there is a free wifi connection but its not working (-)wifi week at the superior floor. (+) free wifi (-)wifi disconnection during video calls and slow technical maintenance response to fix an outlet in (-)beds were not comfortable and the wifi was disappointing

laundry would be a nice option and perhaps rotating the breakfast options

breakfast and lovely polite staff who were very helpful

was the same no on-site laundry front desk could have a list of restaurants available in the

the lack of self-service laundry facility

the wifi was fast and the location fantastic as buses at front door and the underground 50m away

wifi reception was poor

the wifi was very slow in the room, tv had a very poor signal.

couldn't connect to the wifi. but in fairness i didn't try very hard or asked for assistance

price and from an ease of use, i would have expected the hotel to have easy and free access to wifi rather than expecting me to go through the process of joining the cloud, which i didn't

the wifi provided did not work for either of my devices in the studio

good free wifi

the host was nice and helped us with connecting to the wifi

us how to get in but mentioned nothing about the breakfast

the accommodation was clean and the wifi had a good signal

my room had poor wifi connection. to make it even worst the lte signal was very low.

clean room with stable wifi connections. nice staff. close to the town centre.

wifi good

bed was great size and comfortable tv size and access to sky movies wifi great connection great room service and even better

the wifi poor connection

wifi needs to be password enabled for guests and people wanting to work in coffee area

low ground level) didn t have an cell reception but thankfully wifi was very reliable

wifi too was more often off than on

the modern design, fully equipped kitchen and decent wifi

wifi requires registration with name and email, which is an unnecessary intrusion into my privacy

next to water tank were so dirty i could literally see some orange-ish substance marks on them, wifi signal was not the greatest in all parts of building

the wifi in my room was not working and the heating is behind the bed head.

refurbished spotlessly clean room very comfortable bed good shower with instant hot water good wifi smart tv in room with internet browser iplayer

good wifi

wifi is free and very good

well appointed room with ensuite bathroom and free wifi.

bed almost filled room, i had shuffle sideways under a shelf, to get past the end of the bed wifi was very slow no kettle until i hd asked 3 times

room quite small, weak wifi signal strength in particular room

were only 2 little things i didn't like, the room was a bit small and the wifi never worked

wifi access didn t work - didn t need it so didn t follow up

free wifi worked well

location, good wifi , safe location, friendly stuff

wifi didn't work

wifi was was going up and down all the time, so watching the funeral on my mobile through 4g was

free-wifi

minor inconvenience, but there is no wifi

good experience. inexpensive, clean, good location , good communication, excellent wifi.

no wifi

acb has no wifi in the room.

great wifi and great value for

very slow wifi

minor inconvenience, wifi was a bit spotty at times

get on well with the wifi, used 4g instead

really helpful staff and free super fast wifi

wifi was good

wifi not to great tbh

no wifi and no instructions for parking if arriving by car

the hotel has free wifi which you are given the password to when you get your keycard for the room and for hotel wifi

wifi wasn't working

excellent room size with all expected toiletries plus tea/coffee making facilities and free wifi

fast free wifi

calm, location, house keeping, lobby and wifi

wifi power low in room but there was a net point in the hall with faster internet access.

station and other food places together with a shop just in the same building, friendly staff, wifi is

ailable at the demand in the reception), wifi

i needed a place to work from that was comfortable, warm, friendly, with parking, wifi and food

wifi never worked

walking distance to train station free parking good wifi friendly staff quiet room - i asked for this and got in, not woken up once by internal or

its quiet as its on a residential street, and has wifi so you can get work done

property was modern, with pleasant rooms and en-suite bathroom, tv and wifi

the wifi was good, some material that my client needed to access for work from youtube and spotify was

evening man helped sort wifi issue and the night porter who was still on when i left early the next day was very helpful

weird high-pitched noise coming from bathroom during the night. wifi didn t work either.

wifi was down for a time, a bit frustrating otherwise i have no complaints.

also the wifi wasn t great in our room, but it was working great at the bar

the free wifi was good too

facilities include wifi, tv, iron and kettle with cups

i guess the property has wifi for those who need it

or signal).

no wifi in the room and if there was there was no indication of this or access

wifi is fast (>40mbs), free, and consistently reliable over 7 days (+) also the free wifi was a massive bonus, with 2 teenage children it was great we didn't eat in the (+)wifi good proximity to where i was working (-)very limited so needed to park on narrow side road, wifi was poor and no desk in room to work (3 single beds) kettle in room didn't work and white wine (+)wifi;friendly staff and easy too open bedroom door with a card (+)location good, wifi good (-)the wifi was not good (+)wifi was great (+) wifi worked well

smelly no tissue in the toilet the flush wasn't working there was mould everywhere not good for kids and asthma patients

parking is available, and the place looks safe to me

rooms were clean and bonus parking is free

there is bar that's also make your holiday beautiful for celebrating party and getting food and drinks

is no wifi that i know it before i come

no wifi!!!

free wifi was a bonus and staff were really friendly we have booked again for march

wifi and few charging point not working at my room properly

wifi was only available in the breakfast room, so you had to wait for breakfast to be over

the best part is parking is free

and pillows weren't very comfy, the room wasn't cleaned very often, wifi was terrible, and the breakfast was a mile down the road

thw wifi signal was very weak and oftean disappeared.

breakfast, wifi cleanliness was nice. breakfast and hotel location was not that good.

the cleanest but its acceptable given its an affordable hotel, not sure if they have free wifi

poor sound insulation..very noisy wooden stairs used in a wild way.. wifi very poor..

one of them gave my kids some sweet treats and offered us some tea and coffee

of was dirty, to top it off the cold and hot tar are the wrong way round, not good when you have kids, not the room i booked online it was a different one, not good but the kids where happy with

not an ideal place with kids

of was dirty, to top it off the cold and hot tar are the wrong way round, not good when you have kids, not the room i booked online it was a different one, not good but the kids where happy with

liked cleanliness, location, a british-style house, free parking spot, and a friendly member of staff

location was excellent and free onsite parking albeit slightly limited in numbers

basically: clean, affordable, no frills, professionally run hotel in central richmond with parking

limited parking, but very helpful staff

located in an great area, ample private parking, lovely, clean room with bath

because the hotel was quiet she let us have a late check out at no extra cost so that we could come back and shower before heading

some of the decor needs updating. wifi not reliable in my room. breakfast is basic.

wifi was free bathroom was clean there was a fan to help with the heat it was a small space, but

wifi you can only get in the lobby

wifi worked

wifi connection receptionist was a little grumpy but that's not important breakfast was not

wifi was iffy and didn't really reach the room

accessing wifi a pain

good transport links to get you to kew gardens, hampton court palace etc nice size room, good wifi, comfortable bed

thai menu in pub pub had a nice vibe good wifi spacious

good wifi

wifi worked well

bathroom was a good size and clean, there was a tv, free wifi and a nespresso machine with pods provided and milk also provided in a mini fridge

was no breakfast and the wifi did not work

old building, really comfy beds and great bar downstairs we stayed for a concert at gunnsbury park so location was great

the staff handled the situation really well, letting us stay in the bar until we had arranged an alternative and helped us by speaking with booking

only problem was that the wifi password wasn't in the room but staff were happy to give it

smart tv with all apps and full wifi

the wifi was virtually nonexistent

no given code for wifi or given tea/coffee, despite having a kettle and sugars in the room

breakfast was yummy

is very rare to find all facilities at one place including iron, safe deposit box, kettle, free wifi, free parking etc in a very economical price

the wifi could have been better but it was fine!

the wifi was effective both in the room and in public places

could get on the wifi much at all in room or restaurant

parking, room was great, big rooms big aircon machine nice bathroom, excellent wifi, staff were amazig, good location

great wifi superb room very comfortable bed very clean great tea and coffee facilities

staff awful was no wifi no breakfast offered no bath towels one hand towel for a family of three

parking, free wifi, free breakfast, staff was really friendly and nice to the kids, large room and ensuit good

the wifi password is nt displayed in the room

very clean and modern. polite staff and good wifi

of a noise from door slamming from neighbours and also didn t like how spotty wifi was but overall it is a good value for

wifi was not available in the room

we were never given the wifi code

the wifi was not working properly

however i think it would be a good idea for the wifi password to be in the rooms and maybe a small first aid kit as we had a need for one in the

wifi was a bit iffy.

good wifi

comfortable and spacious room with telly, wifi & kettle

have its own dedicated wifi, and the wifi was spotty

wifi was very flakey.

wifi was fine

ly free in reception area)

free wifi and great selection on the tv

clean comfortable rooms with good wifi

great staff, decent breakfast, wifi, conveniently atta hed restaurant with good food and drinks

the facilities were okay the fitness too

carpet was a bit dirty and wifi could be better.

the location was perfect the room smart anf tidy bed was super comfortable and the wifi was great nice

very good location

selection of channels in room and only 1 could have wifi

arby tube), parking available, wifi working without issues.

wifi, good accommodation and very good breakfast

poor wifi in the room

wifi connectivity was not ok and range in room was fare

cleanliness,wifi connection was bad,room carpet felt dirty

wifi was hit and miss

friendly member of staff and free parking was good

the parking was free too which is always an added bonus

location was great for twickenham and with parking

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

parking great breakfast

early check in available, near the train station

had to ask for towels.but think this was just a simple oversight given my early check in.

requested for early check in but was told ahead of time room will only be available by noon

arrived earlier than the schedule and they offered me an early check in after a simple call

the reception and restaurant and bar staff amazing

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time but the breakfast room has a great view by the river

the bar is stunning - great to wind down in after a long afternoon at twickenham

we actually didn t use the bar or restaurant but they both looked amazing

great location great staff - especially the bar lady from ukraine

the free wifi and kettle in the room were much

only thing is that, wifi connection is not strong enough to use

the bathroom was clean with two towels, the wifi worked well, and the establishment was generally quite clean and well-maintained

thank you :) *** i must mention the wifi was very good & free

the wifi was strong and had a good speed

lack of cooling system and non-effective wifi, which the property manager promised to address.

location, its a bit dodgy around the hotel and very poor wifi service

wifi signal is very weak

the wifi was poor

bed comfy, warm shower, wardrobe space, plenty of tea and coffee tv and wifi

wifi was very patchy and intermittent and there was a significant amount of noise, partly from the

the rooms were super quiet, great wifi, and lovely staff

wifi was very bad , disconnecting and with week signal

could have been a bit cleaner

wifi connection in the room was poor, i assume the router was just too far