free parking and wifi and very helpful staff, too, especially viv

the inside of the kettle in room looked like it had seen better days, no bar open being refurbished

very little in the way of facilities ie no bar or restaraunt

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

hotel being refurbished which we were not aware of , no bar or food available.

the room was clean and tidy and had a good wifi connection

wifi quite slow

no wifi as advertised as we didn't have an english phone number

wifi connection was quite weak in our room

couldn t connect to wifi

no problem with tv reception, and reasonably good wifi speed

free wifi

very good wifi and air con was good to have as we stayed during a very warm

the wifi in the room was so unstable i could not access my emails let alone do anything else on the

only minor point was that the secure wifi password provided didn't work and the staff were not sure how to connect

very comfortable. perfect location. responsive room service if any issues. good restaurant.

the location is fantastic, breakfast good , the bar and service fantstic

excellent facilities, great bar and restaurant. good food. fantastic location. lovely staff

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service for breakfast was a very nice

mini bar was empty

lovely bar with great service

very central directly opposite the castle and close to all the shops and bars

great breakfast the next morning

room service needs improving

very convenient to the castle. please could you improve the wifi!

only concern is the quality of the wifi

the wifi signal didn't reach the room - i had to sit in the breakfast room to use wifi

limited in-room conveniences

free wifi didn t exist and air conditioner was useless

we sat in the lounge where wifi was working to do what we needed to do

only issue was wifi did not work in the room, staff all tried to help but instead i brought my son to the main

1. the wifi did not work 2. the decor was

good wifi everywhere

was good and the wifi fast and easy to use

no free wifi to guests not booking direct with the hotel

also i was not happy to be charged for wifi in

clean, good wifi. cozy place to stay for more nights. bus stations are near.

:) it would be nice if parking was free and breakfast less pricey

wifi was included free

the non existent wifi connection. it was supposed to be free but it didn't work.

like i said, wifi isn t the strongest

wifi wasn t consistent.

wifi signal was slightly weak

wifi was constantly chipping out and reconnecting i experience this in my room

no actual wifi in rooms. you couldn t even connect to the pubs wifi.

could not seem to get the wifi to work on any device

was grand walk to office and restaurant table to put laptop on easy to use lights wifi worked fine windows opened hook to put jacket

had some issue with wifi, but it was fixed as soon as it was possible

wifi wasn't the best as kept cutting out for kids watching tv at night.

good wifi

wifi in bedroom and in court yard bedroom 41 we had a car parked right next to our door which made

welcome information in the room eg wifi information or recommendations in the room

location was great only problem wifi didn't work well at all otherwise very good would visit

terrible wifi, pretty much unusable.

lovely shower and huge tv in room with fast wifi

lovely he.foul and friendly staff, great location, 10 minute walk into town. free wifi.

location, great reasonably priced parking, friendly and very helpful staff free wifi and bar with tv for world cup,

location, easy to walk to the castle and city centre *helpful friendly staff *clean rooms *good wifi *reasonably good

i had to keep entering my email every day to access the wifi.

ich are usually cheap and nasty nowadays) and included wifi with vpn worked

the room was spacious, clean, with tea and coffee making facilities, and good wifi

d the kids) needs

wifi was good

p of tea and tv and wifi)

there is also decent wifi and secure gated parking, which you can access easily with a fob on your key

free wifi

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

wifi

good size room, clean and very convenient for heathrow with free parking, good wifi and excellent public transport close by

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

the size of the room and free easy access to wifi

the wifi didn t work for me in area d, room 265. this was an issue

wifi was the most important for the purpose of being here so great had that

perfect location, friendly staff, excellent amenities, wifi , comfortable bed

good wifi easy to connect to and works very well

was given the wifi code but was unable to connect properly during

no tv or wifi by arrival

wifi is good, but there is no hairdryer

facility included, wifi by arra-ngement, some rooms face a courtyard which is quieter than facing the road

the wifi was hit and miss.

kitchen closed while we were eating, but desserts were still provided - would have been good to

we arrived late at night and the cook did not close the kitchen so that we would enjoy some dinner

cosy bar area to eat and

heaps of drink options in the kitchen, spotless bathroom with a powerful shower and the condition of everything was very high

also loved being able to just walk down to the bar and grab a pint of beer

internet/wifi doesn't work and staff at reception gives non sense

fast free wifi

wifi was good

rooms and bathroom too small no complimentary biscuits wifi awful food choices poor breakfast layout poor seating bad very

4g reception but offers free wifi - unfortunately not protected

the kitchen had everything we needed and was easy to navigate

kids was entertained with the playstation, table tennis and gym

kids was entertained with the playstation, table tennis and gym

kids in rooms at 11

the breakfast didn't have eggs.

everything, will be booking again. nice rooms, wifi wonderful hosts great location perfect

accessibility and parking were both excellent

the lady behind the bar did give me a handfull of coffee sachets etc then some toilet roll when asked

good communication. clean room with mini fridge which was a bonus. car parking on site.

super comfy bed, free parking and great staff

great large room.very good wifi and large bathroom

internet/wifi kept dropping off

about this hotel is super, it's location, staff helpfulness, breakfast, wifi, airport transport, have stayed here 4 times now and will do so again for all future holidays,

the person at the front desk did not tell us about the wifi or breakfast and when we called to ask, the person who answered seemed very busy and hung up

it also disrupted their electronics and their wifi, which

one niggle and that's the free wifi was exceptionally slow which meant there were some business applications that i was unable to

wifi was down and they coukdnt fix it, even though theh said it would be sorted by the morning

free wifi

complimentary sweets on arrival and free wifi.

wifi can be a little slow - more of an issue for me as i'm often trying to upload large video edit

tv was temperamental, not sure if it was a wifi problem or batteries in the remote, frustrating when trying to relax

pillow, bathroom, water pressure, cleanliness, price, wifi, staff

wifi was slow at times. my room keys wouldn't work despite being kept away from my mobile phone.

wifi connection wasn't great to be honest.

excellent breakfast, good wifi

the wifi signal is challenging.

wifi should be free in the rooms. rooms are dated. steam room was poor.

wifi was poor and next morning it stopped working at all.

though didnt know how to connect to the wifi and what the wifi was called

free unlimited wifi

breakfast is served in one of the main restaurants which is good

cost to have room service and the cost for drinks when you are staying over should really have been discounted

cocktail bar again as good

gym & outdoor heated pool were fabulous

all staff from the restaurants to the bar and spa were so helpful and just so attentive

very good wifi and the big comfortable bed.

as unable to eat spicy food, chef prepared special dish to order, lots of free parking, excellent wifi reception

free wifi and free parking

no wifi code given on checkin

i couldn't use wifi

comfy, warm welcome, easy parking

beautifully appointed and decorated rooms and wonderful staff. great bar and restaurant too!

liked the location of the accommodation for wentworth golf course

a lovely family atmosphere parking very

breakfast was superb

pool, the breakfast, the location and the staff

the little touches for the kids like the hidden lego and age appropriate too

negative was the fact you couldn t pay for anything with cash, as i tried to get change at the bar for the arcades & they directed me to a machine you had to use card for & i got shortchanged by

a big shout-out to calym from briks breakfast restaurant for the delicious breakfasts

really nice entertainment for the kids in the bar too

spa and gym are were amazing

was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor

spa and gym are were amazing

bar lady was amazing helping us with a video we wanted to film in the bar

the wifi in our room siding work and the jacuzzi bath was working

wifi was spotty at best

wifi was in and out so couldn't get work done

the rooms are spacious, very comfortable beds, good wifi and quiet

wifi a little variable but workable

great wifi for the next day s early meetings

no wifi or nobody told me how to connect.

en though i had the paid

well appointed room with high speed wifi

wifi is a bit slow

convenient location, friendly staff, free wifi.

i was offered help in with my bags, assistance to my room with wifi password provided

the wifi works great

i could not get the wifi in my room.

free in room secure wifi, which performed well

w to access wifi/room service menu/how to manage heating) some slippers with the robes would have been nice

there was no info in the room

wifi was down very inconvenient:

wifi wasn't that good in the room

excellent wifi

the wifi was free and fast and the soundproofing was excellent

room was a decent size and a nice shower the bar area was comfortable and wifi was

excellent pod transportation to the hotel, good wifi, clean

were no amity bags and the wifi although good was very patchy and i couldn't connect in some parts of the

wifi signal was poor, but i really needed a hotel to sleep and be ready for an early flight, so

wifi should have been better !!!

free wifi was very reliable

wifi good

neat & tidy environment, access to any information for local transport & travelling, free wifi facility, beautiful backyard & the above all generosity of the owner

the area, the room space, the room smell

wifi was a bit dodgy.

free wifi

excellent breakfast and food , room was really lovely.and really nice to be on the river.

i was worried about the noise from the bar but the room being on the top floor was very quiet

the beds were so comfortable and breakfast was great

good wifi

wifi was poor throughout the hotel

wifi did not work or took too long to connect amd then loose signal again

poor wifi toilet was difficult to flush

not get wifi to connect to internet

the room was clean and the wifi was wonderful

you have to pay for wifi

no refrigerator in room. no free wifi in room

wifi is limited to 45 minutes and only available in the hotel lounge

should have free wifi in rooms, not just metered in pubic rooms

only thing was wifi connection not great but we had our own so not a problem

the wifi had good signal in my room

wifi speed is pretty good

good wifi

working wifi and tv

wifi very patchy, would have been more or a problem if we had been there longer.

poor connectivity for phone and hotel wifi

friendly and helpful although when we checked in we weren't told about the leisure facilities or wifi, it was only hearing another member of staff telling another gentleman checking in that gave

wifi available throughout, but poor bandwidth

biggest draw-back: wifi worked only intermittently in room which necessitated long treck to reception for internet

uncomfortable bed, shower head broke off when turned on, wifi not available in room, when i checked in,the staff tried to get me to pay again even though i

we were also under the impression that there should have been wifi - there was even a poster in the communal area with network name and password, however there

they give you wifi password but wifi not accessible in living area

also we had no wifi there

one of the toilets, you could see right into through the window no towels provided, no wifi info provided, no way to access rooms after place closed, provided at check in, had to find it

room had no wifi

room was very small. wifi extremely slow

the wifi is excellent

wifi didn t work consistently

wifi is very poor - so not ideal when travelling on business

very friendly and helpful staff. free wifi

good wifi comfortable bed close to the airport good bus service

beds were comfortable, the pub in the lobby, the use of wifi and printing out airline tickets and checkin

wifi was very slow and unstable

the property has everything, including a good wifi signal and it s just across to the airport for a 5-7 minute

wifi wasn t working properly

poor wifi caused me serious problems.

difficult to connect wifi

wifi didn't always work in the room.

plenty on-site parking and good strong wifi

wifi could be improved although it s so great to be able to make full use of the smart tv which

wifi was a bit weak in the room, but we can use the rouge as an office where wifi was no problem

wifi did not work

the wifi was dodgy too, kept on going on and off

then she forgot to give me the wifi code and just laughed about it

the only bad thing was the wifi.if they sort their wifi out everything will be top rated.

wifi wasn't working on the day we were there

was great one a one night stay before going to thorpe park , the room was clean , cosy , free wifi and tv was ace

free parking, free wifi , good restaurant, friendly staff. cosy cabin

cleasiness of the room was great, free wifi access

really comfortable place near to the airport. room was clean and the wifi was great

rect elizabeth line)

ough some guests had parked awkwardly making it difficult but not the hotels

the room was very comfortable with free wifi and the staff was very helpful

no microwave and wifi drops often , no night staff

the fault was down to the waiter not writing the order down, the kitchen didn't get the correct order

no gym or

lovely grounds & plenty of parking

we would like to have an option of smaller breakfast

hotel and lovely grounds very clean and comfortable exceptionally good breakfast friendly staff a lovely

clean place and good wifi

room, very comfortable bed, good wifi, big shower, friendly staff and easy to get to from the airport, close to a shop as

great breakfast and wifi completed our pleasant stay

wifi system needs to be improved

fast wifi

accessing the wifi was difficult for iphone

the room was really small. couldn t connect to hotel wifi.

wifi didn't work for me. bathroom was tiny....

wifi was rubbish and never connected

wifi is terrible

was again a lovely stay, early check in again perfectly communicated as expected, even allowed late check out as my friend was running late to pick me up, so again great customer service and all

again for work stuff and was again a lovely stay, early check in again perfectly communicated as expected, even allowed late check out as my friend

room was big and spacious, allowed early check in also that was very helpful and good

unfortunately the kitchen was not cleaned nor the coffee cups and spoons replaced during my stay - there were bottles

hosts make it feel like a home from home and extra special, like the complimentary minibar and kitchen

clean, and tidy, everything i needed plus a little kitchen to make tea and coffee with an oven and microwave which was great i didnt interact with

we arrived late, so kitchen closed but we were disappointed to not be able to try the menu which looked amazing

comfortable bed, smart tv in the room, excellent pressure in the shower, the little kitchen with fridge freezer was much appreciated, very soft blanket on the bed

good wifi

wifi, seemed dark and run down.

i was not able to watch youtube on tv maybe the wifi connection was a bit poor.

location and good wifi

wifi access was'nt good

wifi was fast

bit too slow for me) breakfast

ditional charge)

wifi was too slow for my liking but luckily i had full 4g signal so i tethered the laptop to my

wifi was a bit intermittent.

wifi was good

very nice rooms and furniture, fast wifi, comfy

the air conditioning was also top rate and the wifi was perfect for me to finish some work before our flight and catch up on emails

channels as promised in the room booking which was a bit disappointing for my son - but with the wifi - he just watched shows on his laptop

strong wifi

by me with proof of email confirmation stating that room rate quoted was including the two kids, they referred me to the fine print

spa, or the valet team parking your car or offering you rides around the hotel in vey smart golf buggies

someone opened the main stable door from outside, making a sudden door shudder, which with small kids can be frustrating when settling them in a new environment

the spa was perfect for a quick break while the children enjoyed an hour at the incredible kids club which was packed full of fun activities the best part of our stay would definitely be the

and my children got a real kick out of being driven around in golf buggys

but 20% was the fact that the wifi was very spotty and then any other signal wasn t great so we couldn t stream on the tv

wifi connection was intermittent in my room, slightly frustrating

the only thing is i wish the wifi was not as spotty

wifi glitchy at times in some rooms

no issues with breaks in the wifi at all which allowed me to conduct my business professionally

for heathrow, parking easy at the hotel (cost attached), shuttle bus frequent to the terminals, wifi service very good, food very good, recently updated, (*) wifi was fast and good (+)comfortable bed. good wifi (+)24 he coffee in the lobby strong wifi (+) great wifi and we want to mention the housekeeping lady grazina who was just fabulous and summed up (+)wifi,location and breakfast (-)the wifi didn't work in the rooms only the lobby which was difficult (+)and public area the bed was very comfortable,breakfast was continental and had a good choice free wifi throughout very happy would definitely come back (+) wifi excellent (-)wifi was too slow too use

difference for breakfast between continental vs full english was not competitive, forcing you towards selecting

staff are friendly they even let early check in when room is already available

great location. nice sized room. parking and 2 ev chargers at reasonable price.

location. price. bar and restaurant.

wifi was not good in my room, too weak to connect properly

ee service isn t the best, wifi is okay.

the wifi was free, and really good, the bedroom was far better than expected, and the grounds amazing

wifi hard to pick up in room, better in bar and reception area

no lifts, no air conditioning, spotty wifi and breakfast was only ok - expected more

comfortable beds, good shower and good wifi

wifi wasn t working

beautiful, comfortable and well located hotel, very good breakfast, fast and easy to connect wifi, friendly, polite and helpful staff

parking available on site

wifi - i booked this hotel as i had a webex meeting before a flight from terminal 2

there wasn t any availability for a late check out but we was given a little longer to get out the room as we did want the late check

even told us to hurry to the bar before it closed at 11pm as we were checking in late

better bar furniture. no comfortable chair in room. no snacks at lunchtime, drink only.

not particularly like the bar and informal seating arrangement as it was mostly used by diners leaving very limited places to

the small restaurant and bar was adequate but best of all, guinness on tap and very reasonably priced

wifi worked very well

wifi is sucks and no worth money at all

convenient for london , own parking on site , free wifi , home from home feel , run by vinki , brilliant host , just like your mum away from home ,

the wifi was a little unstable but other than that, nothing that i didn't like.

wifi was excellent and tea coffee is in the room

wifi: always dropping, very unstable

the wifi was not really good, at certain times during the day connection was impossible.

wifi was not perfectly stable

the in room wifi was very poor. silicon round the shower was a bit mouldy.

time you need to connect to wifi, its a bit of data entering and clicking, this could be simplified using technology

avel free airport zone) free wifi early check in was possible

slow wifi

nice hotel, with good vegan options, nice rooms, strong wifi signal and great vegan food options

good wifi

good location near heathrow. plenty of parking. large room and comfortable beds. good wifi.

nnot nap in afternoon or opening times if you wanted to ) but quiet once its closed in

the bar manager was a very interesting lady from chicago who was extremely good at her job and very

really nice to have a small bar and coffee and tea making facilities

) noise from bar below

good. parking and. the location suited our needs. the en-suite was large.

location near the terminal, comfortable bed, clean room, quick wifi, small fridge, iron, kettle

had air conditioning, ice machines, toiletries, robes, house shoes, wifi, a comfortable king sized bed, it was clean, and a restaurant inside the hotel

wifi connection superb, room spacious and well appointed. loved the walk-in shower we requested.

wifi wasn t working, carpet in the room didn t feel very clean

wifi excellent

nice and room was decent size, everything was clean and was right next to airport tv was big and wifi had good

wifi was great in all parts of the hotel

comfortable, great wifi, small rooms but enough space for a single night stay

the staff were really nice, made sure i was comfortable before my room was ready, gave me wifi, put my bags away

in the room, hairdryer, iron, shampoo/conditioner, lots of electrical charging plugs, and free wifi

a fan of the sausages at breakfast tried several times to connec to the wifi but didn t seem to

so i ended up having to go back downstairs to find out the wifi password as that wasn't given to me in the room or beforehand

get wifi to connect, password supplied didn't seem to work

i found the wifi difficult to connect, however my sister didn't - so it may have been me!

there was a great tv in the room with full freeview and free wifi

and served its person only issue i would say is the number just be in email for door at front and wifi never got told that but not an unpleasant stay for what i personally need bed was clean just a

we didn t have a wifi password, unsure if there was actually wi-fi as no network was suggested

fact that there was no wifi no tv and all we got was excuses after excuses all in all quite

said parking available, just before i went email to say no parking available but actually parking was

the staff was extremely kind and helpful, also allowing me for a late check out free of charge

for wifi is ridiculous; i was disappointed that there wasn't a shuttle to heathrow; i am disappointed

oh and the wifi connection was really poor

wanted to charge extra for better wifi, but when we explained it was not clear they dropped it

no free wifi

g available wifi gym pool restaurant and about what number to dial for reception

i could not access the wifi.

would expect free wifi everywhere these days; it's actually charged for there

requires internet access in the first instance to open an email with access

having to pay for wifi

nice to see a hotel no longer charging prohibitive amounts for wifi

wifi was strong and easy to connect to, so overall it was good value for money and i would stay

nice room, clean, water bottles wifi. great breakfast

have stayed many times and they still have not sorted out the wifi in many rooms you will struggle to get wifi its not strong

the wifi password was not listed anywhere on any of the literature in the room, we had to ask the

wifi fine in communal areas but very poor in room

along with free wifi, room service breakfast there is an easy and regular shuttle bus to heathrow terminal

wifi speed on the third floor could be faster

they helped me with print outs, wifi connection and taxi booking

comfy bed, keen and well informed staff. decent wifi and clean. room temperature was good too.

stayed for three nights, room was fine and the bed was comfortable and the room was clean, free wifi was great and easy transfer from and to the airport

we had no phone signal so wifi would have been a bonus

small limited bar. rooms were a little dated. slow wifi.

nice cheap rate and good location. decent wifi the grounds are nice too.

telephone didn t work we were up in the eves so couldn t get wifi

simple information sheet in the room with opening times for spa, breakfast times wifi code etc would make the stay a lot more relaxing

everything in, twin beds, tv, kettle, microwave and fridge ( which was a great added bonus) and wifi the beds were freshly made, smelt lovely and very comfortable (+)good wifi, plenty of parking, easy to find, friendly staff and a proper large bathroom. (+) ideal for business travellers and the wifi was very reliable (+)the wifi networks was very good (+) plenty of parking and good wifi (+) also, free parking and wifi was a bonus (+) wifi worked well, plenty of car parking on site, comfortable room (+) free wifi (-)wasn't told that there was free wifi and wasn't given a password (+) excellent wifi

location was great for us with plenty of parking

staff are very friendly. breakfast was fresh and piping hot.plenty of parking

good wifi, plenty of parking, easy to find, friendly staff and a proper large bathroom.

staff, free parking, great location, quiet, clean

wifi was excellent even managed to stream on my laptop with basic wifi

quiet and comfortable. good wifi. good place for one night stop before flight

great wifi

wifi worked and mobile signal good

free wifi

latively close to heathrow)

compact room, spotlessly clean, free wifi

the wifi the room the area and the bed and shower it's just above basic but nice

affordable with all your basic needs: comfy bed, towels, tv, wifi, private bathroom

easy check in very friendly staff bus right to the door of hotel great wifi well priced