room, large comfortable bed, fridge, wifi, tea & coffee

wifi is a little intermittent, needs a booster in the reception area otherwise you cannot receive

sky did not work and the wifi

the wifi access is unreliable.

lovely large room with twin beds. air con worked well. good wifi. good ev chargers.

bar and courtyard for dinner and beers

location was great for twickenham and with parking

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

the parking was free too which is always an added bonus

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

the reception and restaurant and bar staff amazing

and the restaurant and bar a is great

the bar is stunning - great to wind down in after a long afternoon at twickenham

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time but the breakfast room has a great view by the river

got early check in and a little helpful late check out

wifi kept dropping in and out

wifi worked good

wifi works well in all areas

one of our party stayed alone and struggled to get wifi so it was quite isolating for her just staring at the walls

good wifi

all room lights blazing, overpriced breakfast and restaurant options - claimed high speed wifi in all areas was slow and patchy - optional service charge added to room bill without

wifi was unreliable

the bus which stopped nearby would not take cash, and a credit card with a wifi symbol on it was one option for paying on the bus--but i didn't have such a card

the wifi was very slow and unstable

wifi in all rooms please and if not please advise when we book...

wifi was available free of charge as well it's a great price you don't even get that in most hotels

rooms were clean well arranged and had many extras, free wifi with good speed, staff couldn t do enough for us they were friendly and kind to the children

the staff were terrific, they really tired to solve the wifi which we never were able to use

no information sheet or folder giving information about meal times, wifi etc no chair in room

also, the wifi password in the room was old, and i had to leave my son in the room to go to the bar and get

the wifi said

ru domain was closed via wifi

wifi was pretty ordinary, kept disconnecting which was a bit frustrating, and speed was not great

good wifi

the wifi wasn t working and though staff tried to fix it, had no wifi for the whole weekend

wifi was spot on, all round a wonderful ambience, thank

wifi - non existent in my room. made work extremely difficult

wifi was not working and front desk unable to help solve the problem

wifi connection to watch channels could have been better, we were given instructions via an email

tv didn't work well - apps such as netflix doesn't work as can't connect to wifi

wifi was very flakey.

comfortable and spacious room with telly, wifi & kettle

have its own dedicated wifi, and the wifi was spotty

bad but wifi was through the cloud or you could log into your sky account and use wifi

wifi was a bit iffy.

wifi in the room, reported on day one and not fixed during stay

explained nothing about our stay ie where breakfast would be served, where key facilities were, wifi information, check out times; we were advised we would be staying in refurbished rooms in the

grounds amenities: wifi, hairdryer, iron, tv facilities: swimming pool, soft play,

the property has its own car parking for 200 cars, complimentary wifi throughout and 25 acres of grounds and gardens for you to enjoy

wifi did not work in

no wifi connect in room 11

avoid third floor rooms), no

wifi didn't work, the room was hot and the a/c didn't help either

wifi was down for a time, a bit frustrating otherwise i have no complaints.

evening man helped sort wifi issue and the night porter who was still on when i left early the next day was very helpful

some of the decor needs updating. wifi not reliable in my room. breakfast is basic.

couldn't get the wifi to work.

wifi not in the room, only in common areas, which in fact

wifi connection receptionist was a little grumpy but that's not important breakfast was not

wifi worked

in a good location. nearby to shops. free car parking available and comfortable room.

in the basement, with laundry bags piled up outside, and quite a bit of noise from the street in the morning

the laundry that was supposed to be clean, smelt disgusting

because the hotel was quiet she let us have a late check out at no extra cost so that we could come back and shower before heading

location was excellent and free onsite parking albeit slightly limited in numbers

wifi didn t work, no thermostat in room, bathroom very average

the wifi was slow and inconsistent, having failed a couple of times

good transport links to get you to kew gardens, hampton court palace etc nice size room, good wifi, comfortable bed

couldn't utilise the 'free' wifi for work, as it either kept dropping off, or wouldn't let me access any sites as it wasn't

wifi was iffy and didn't really reach the room

issues staying logged into wifi

just could not get consistent wifi.

struggled with the wifi but believe this is due for upgrade

wifi is a bit hit and miss, mainly a miss for our stay.

free efficient wifi

excellent wifi connection, and not too far from twickenham stadium

the wifi worked after the router had been rebooted

wifi signal was also great

wifi worked well and i had all the usual facilities

you get what are you paying for. wifi was good and free.

wifi doesn t work in the breakfast area.

patchy wifi

wifi was very poor

its an old building from 1890 so the wifi was spotty upstairs. a repeater would be good.

i was a little annoyed at the wifi there where loads of conditions and you could only use one site , all my data would also be

of iron and ironing desk and hair dryer in every room

free wifi is good and staff is kind

fast free wifi

the wifi is good

station and other food places together with a shop just in the same building, friendly staff, wifi is

complimentary use of the indoor pool. fast free wifi in room. good location. good aircon.

the wifi has poor connection

clean room with stable wifi connections. nice staff. close to the town centre.

friendly staff, clean, free wifi, pool, gym, sauna, restaurant were great

wifi good

wifi worked very well

wifi could have been better in the rooms

few issues - no free wifi in the room - this is poor/ our shower door leaked, turned the bathroom floor into a paddling

free wifi

wifi signal poor/ lack of communication between staff.

bed almost filled room, i had shuffle sideways under a shelf, to get past the end of the bed wifi was very slow no kettle until i hd asked 3 times

wifi code displayed in the room - had to ask at reception

couldn't log in to the wifi.

were only 2 little things i didn't like, the room was a bit small and the wifi never worked

room quite small, weak wifi signal strength in particular room

get on well with the wifi, used 4g instead

very slow wifi

wifi was good

the tv has netflix, i player smart tv's, free wifi

great bathroom and shower, in the room there is everything you need:wardrobe safe, hairdryer, tv,wifi, shampoo and soap, towels, a fridge with a couple of bottles of water, tea and coffee etc

free wifi, friendly and polite staff

the wifi was capable of supporting full video calls

quiet and very clean wifi work well for my business activity coffee machine with pods was a nice

wifi was spotty. connection did not stay during periods of the day.

i am a computer wimp it took me a while to log into the wifi

the tv didn t work but the secured wifi connection made up for it

the host was nice and helped us with connecting to the wifi

i got the weaker wifi access which basically disconnected all the time and reception in the rooms outside is really

initial problems with wifi, but sorted later

good free wifi

the wifi is not working properly

good wifi, all the normal amenities

was included, good wifi, fridge in room

comfort & privacy. the wifi didn t disappoint.

great value awsome wifi and good breakfast

good location, lovely staff, nice room, well-equipped, wifi worked well

sky wifi worked pretty well

phones linked to wifi but there was 'no connection'

price and from an ease of use, i would have expected the hotel to have easy and free access to wifi rather than expecting me to go through the process of joining the cloud, which i didn't

the wifi was fast and the location fantastic as buses at front door and the underground 50m away

wifi wasn t working

wifi very weak

nagement did say they'd requested it be seen to)

a good strong shower and excellent wifi

wifi wasn't working as well

the wifi even held up for a few games while my partner was getting ready

wifi didn't work second visit...view not good lovely private uninterrupted stay

the wifi also did not work on my colleagues work laptop

shower was huge in the wall - exactly as it should be - staff very pleasant - iron in the room - wifi

free wifi choice for breakfast air conditioning.

extra of 10% off the food we ordered, a free drink if we used the wifi and our dog was allowed in the bar area which meant we could eat all together

wifi was a bit hit and miss

didn't use the wifi. liked the coffee machine in the room,

wifi seemed a bit hit or miss. but we were out most of the time so didn't really matter to us.

the best part is parking is free

the staff were friendly and although couldn t accommodate our request for an early check in were polite about it

very strong and stable unlimited wifi tv with many freeview channels

excellent wifi

kitchen not very well equipped. stairs very steep and not very clean.

we used the kitchenette for breakfast

room we had was well appointed with good tea and coffee in a kitchenette

excellent wifi

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

water and a coffee machine in the room, fresh milk on the fridge, a good shower, great wifi and fantastic breakfast,

free wifi with good strength was available throughout hotel

the wifi was not stable, all else was good

having to give my personal details for the wifi

wifi was inadequate

good free wifi access

the wifi could have been better, but that may have been due to our room's ground floor location.

at's a winner for me), one of the best breakfast's i've had

wifi signal in our initial room was quite poor so we asked for another room closer to reception and

only one of us could get the wifi to work..

wifi still doesn t work properly ,even the ultimate one, too far down a corridor

free wifi could have been better

the wifi. only.

wifi was a bit intermittent even the premium one that i paid for

room not clean no bed making on first night no wifi working not great

free wifi slow (should not have to pay for fast wifi) 2 (-)sometimes no wifi ... connection was bad . (+)like the finishing in the rooms, beds are comfortable, wifi ok, water pressure excellent (-)wifi (free) not that great, but you can pay extra for a better connection, (-) paid for extended wifi dropped continually

wifi, super master suite upgrade, free bikes, free coffee, tea, lemon water

wifi on the tv did not work, only way to get the smart tv working was by hot spotting my phone to

the wifi was patchy but ok.

we particularly liked the wifi connected tv which allowed us a greater choice of programmes to watch

bed, pillow, bathroom, water pressure, cleanliness, tv, wifi, space, furnitures, kitchen, staff.

free wifi

free hi speed wifi and great location

lovely modern hotel, right next to m4, comfy bed, free wifi, temp of the pool water

the main pain point is the wifi in the room which was horrific

wifi

wifi in my room poor but reliably good in the library

wifi very good and the little extra touches in the room were brilliant

wifi, lighting in the room wasn't great - an extra switch to main light in room would be good.

the wifi could be better

apart not getting wifi to my computer to work with their connection everything else was ok.

excellent free wifi

good wifi

parking could be an issue if full. hopefully they will get a fast car charger.

there's a communal kitchen to use if you want to cook your own food, but plenty of restaurants and takeaways very

ry limited on site) and even allowing an earlier check-in

tv, free wifi, quiet area, free parking next to hotel.

staff were very friendly, extra towel was provided and wifi password was given when we reached out room

good wifi

good wifi available in room

i could not log on to the free wifi.

large comfortable room with good wifi

wifi password had some characters which were ambiguous to

wifi was weak and the room could be cleaner

has free wifi and comfortable beds i had a 2 bed room but was next to kitchen

good wifi and tv it also has a lot of power plugs i the room as well

lousy wifi reception throughout hotel

it was worth it for what i paid, free car park, complimentary breakfast and fast wifi

wifi connection was great too

and spacious rooms and good super fast wifi internet coverage

you get free parking, spacious room, comfy bed, clean toilets, good wifi

arrived earlier than the schedule and they offered me an early check in after a simple call

had to ask for towels.but think this was just a simple oversight given my early check in.

requested for early check in but was told ahead of time room will only be available by noon

the apartment was large enough for a family of 5 and we got a good breakfast from the owner to make while there

the kitchen is not fully equipped, missing day to day things

however, enough places to get some and the kitchen is sufficiently equipped to make some yourself location is great

the towels wasn't big enough for the children let alone the adults the items that was classed as breakfast included wasn't great

clean. had a good kitchen, very spacious. two beds. good quality sound on the tv. no complaints.

- wifi speed

the wifi was strong and had a good speed

very comfy beds nice big screen tv excellent free wifi shops supermarkets restaurant are walking

only thing is that, wifi connection is not strong enough to use

in the middle of the night, the electricity was out, meaning no light or wifi for a couple of hours

welcoming clean room the came free wifi, sky and netflix. staff were friendly and helpful.

wifi was not accessible but i didn t mind too much

only downside was the wifi kept dropping off a lot on the 2nd

pub and lodgings were both great but wifi was poor, but they were working on it.

wifi didn t work in room properly. shower was slow to drain.

wifi didn t work and staff were not interested in fixing it

one signal really poor so needed wifi)

good wifi

wifi is really fast and really easy to get onto

the wifi did not work

wifi not very good

no facilities like no wifi and tv is not working

was no wifi

wifi didn't work

wifi speed

the hotel wifi doesnt work properly

the wifi was not easy to get into

wifi codes seem to be for one or a few days only so i was often trying to relog in

fast free wifi room service food was big portions comfortable bed quiet & safe neighbourhood

wifi kept going down

wifi: available in room and fast tv: good selections on

wet

available wifi, convenient to heathrow and the underground.

staff are very helpful, wifi was fast and available throughout the hotel

mbps), excellent water pressure with us-style shower curtain

not use the wifi or the pool

check in, friendly staff, great bed, good shower, big tv, clean room, good wifi

wifi was poor - often it would not find connection and i had to forget and reconnect, i believe

the wifi on floor 2 was not very good

wifi and shower good

its extremely clean 2- the room space is well utilized 3- wifi speed and service was good 4- great hospitality from the hotel

wifi was a little hit and miss to get it set up

site coffee shop / cafe & 24 hr reception desk, tv & wifi, comfy rooms with iron, good hanging space, lovely bed & bathroom & offer to provide any

good breakfast/wifi was good and easy to access

at works)

comfortable beds and good wifi

i booked this online for my grandpa and he had trouble with wifi and getting around

all really friendly and helpful, the location is great, we needed to work during the day and the wifi was good with plenty of seating and plugs in the main lobby to work, highly recommend and was

tech issues when checking in delayed us a few minutes, and the wifi required creating an account, but otherwise everything was

the wifi is *really* bad. because of the slow connection the tv program are very pixelated.

service poor, free wifi did not work

wifi was average to poor at times, but overall it did what it needed to

staff were very helpful and friendly and the wifi actually works

wifi that worked, and wasn't just a hotspot

as having free wifi in every room this was not true had to pay 20 to bt for access

the modern design, fully equipped kitchen and decent wifi

wifi too was more often off than on

low ground level) didn t have an cell reception but thankfully wifi was very reliable

wifi needs to be password enabled for guests and people wanting to work in coffee area

couldn't connect wifi or connect phone to tv.

vg wifi

wardrobe , good selection of food for breakfast , fresh towels and toilet rolls left out , good wifi , friendly staff

bother with the wifi but i saw no information in my room

friendly courteous staff. wifi excellent throughout. plenty of hot water, stable temperature.

-lovely room -friendly staff -wifi good -good tv

1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of free wifi in the hotel and helped me with the password

room spacious, car parking provided with cost, wifi is stable

beds were very comfortable, the air conditioning was excellent, and the free wifi was excellent also

i wish i had a little table in the room. wifi was sometimes off or not strong for zoom meetings.

room temp is low. wifi in morning slow

acb has no wifi in the room.

good experience. inexpensive, clean, good location , good communication, excellent wifi.

old bathroom, no wifi.

nothing in the room with wifi details, nearly forgot to ask

great wifi and great value for

wifi was was going up and down all the time, so watching the funeral on my mobile through 4g was

wifi didn't work

free-wifi

location, good wifi , safe location, friendly stuff

free wifi worked well

- wifi irritating fuller ads popping up all the time - not suitable for those who wish to be in

very friendly reception staff, easy check-in, fast wifi, comfortable bed.

location for the purpose of the visit, excellent friendly staff, fee parking, free wifi and a nice pub

i think the only thing i would recommend they improve is the wifi

i could not connect to wifi

we had our room cleaned and fresh towels daily and a beautiful breakfast hamper delivered to our door each morning

inviting bar and dining area

nice friendly bar staff on at the evening; quick service and direction up to room.

food / bar good and nice atmosphere

room, great location, everything top notch, lots of nice touches including the breakfast basket and

wifi did not reach my room, so i had to use my mobile data connection, which could be an issue for

wifi would have been good, but to be fair i was aware of this beforehand.

wifi and location

not have free wifi

wifi didn t get to my room

for wonderful darkness, lots of electricity sockets, lights, space, clean, comfortable bed, good wifi, hot shower, good soundproofing, close to metro/tube, 10 mins walk to ealing broadway, big

wifi connection needs to be implemented.

the wifi log in didn t work

great wifi

wifi system - tickets with codes that run out after an hour or less, so not free wifi and very

staff talking rite wifi not working room also not cleen tolite making store i'm always going upstairs for bath and

shared toilet and bathroom / wifi did not work / room was very cold

service was fine. the guy was very nice and free wifi+tv is a plus.

wifi connection was really poor and cut always after a few minutes

didn't seem like there was any wifi

good sized rooms, great bathrooms, all tv channels worked, great wifi.

re than made up for

are very friendly, service very good, wifi excellent, shower excellent

very comfortable shower, pleasant and quality cosmetics. reliable and stable wifi network.

) wifi was included in the package and worked fine with no performance issues

no phone signal had to go outside to make calls wifi very poor impossible to do business

the wifi is terrible

you need a room that s very central for reliable wifi, otherwise all is great.

car park reduced security, lost individuality after takeover, now becoming like a chain hotel, wifi difficult to access &

the wifi was fast and steady, and i could brew coffee in the room

also the wifi was quite poor

wifi could be better, especially as 5g is non-existent and 4g only received one bar

good size tv if you need it and strong wifi signal

staff, free wifi and great breakfast options

wifi was a bit slow and the flower pot now has no dedicated parking.

wifi not working in room 14. milk and juices are out of date.

wifi didn't work in our room, the hotel needs renovation and the bathroom could be cleaner

get

no wifi!!!

the only suggestion would be to have access to wifi in more rooms.

good service rooms are clean very big tvs in the room free wifi and much more for the price this is excellent i highly recommend this property if your with

awful, i can t even make a call in my room i ve to out of my room to make a call even the wifi was quite bad as well but a part of that everything

the check-in staff were helpful,wifi was quick and good connection.

nice clean renovated rooms with free wifi and included breakfast .really enjoy

the room had flies and noodles. no wifi connection

a rather forlorn track

residents parking

breakfast was fab. freshly made and hot.

the parking is great too, small car park but plenty of space, and there is space on the road to park

lovely breakfast

would have been nice to have watch the tv when i got back in the evening but due to having good wifi i got to watch things on my phone

the tv has quite number of channels & the wifi was great

we were upgraded to a better room and the room was fantastic! good tv and wifi as well

fast wifi was an add on

room was comfortable, the wifi was good, and everything looked clean

could not use the free wifi

having to pay for wifi

the breakfast was good and the wifi worked very well

nice to see a hotel no longer charging prohibitive amounts for wifi

would expect free wifi everywhere these days; it's actually charged for there

free wifi

very clean, good location, good wifi, frequently staff

wifi did not allow me to work at 22:30 and tried again at midnight

quiet and comfortable. good wifi. good place for one night stop before flight

wifi was excellent even managed to stream on my laptop with basic wifi

was no air conditioning, there was a leak in the bathroom and the wifi wasn't strong enough in our room

the wifi was slow, difficult to access, there was no extra roll of toilet paper in the room,

staff is very nice, the rooms are clean, free wifi, and the location is close to all facilities and amenities

wifi wasn't working, common parts and room were dirty, stains to carpet and bed linen in room, fire

the wifi was rubbish as well, in and out