the wifi was often stopping even when you were trying to use it.

couldn t get wifi without help from the front desk

amazing) professional staff good breakfast good ac and wifi extra pillows and

1 parking spot to a room for business travelers sharing accomodations

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

clean room with good wifi

wifi was down for a whole day shopping carts in parking lot door access on side of building didn't

the wifi was down

wifi intermittent

tv not working nor did wifi. no help from anyone

are amazing room was great, space to park vehicles and needed to park our boat for a short period extremly

lovely staff. very affordable. reasonable pet fee. nice quiet setting

good parking for truck and trailer

i booked the hotel said pool and continental breakfast

sheets were stained , the pool was green, the bathroom had no hand soap and the a/c didn't work in our room so we sweated all

the pool

didn't like that there was no breakfast, the pool was dirty, the room smell bad, the tv and wi-fi did not work, the facility was

the tv didn't work and the pool was so gross

water park was great, our child loved it there, the location was fantastic with the niagara

room set up with separate room with 2 queen beds and other space for another queen bed and wet bar with microwave and fridge

need later checkouts and earlier check ins to enjoy the pool

clean, accessible, good water park.

the indoor water park is gorgeous for kids .

laundry room had an older washer & dryer

all basics are available, paid laundry services and nice warm outside

owners lovely - pool was heated and beautiful

wish there was a laundry facility on site.

in town, beds and pillows, super comfortable, free parking, delicious free breakfast, have bbq, pool, in simple words,

the lights were out for a whole day and no wifi working for a whole day

the wifi on the 21 side was poor i was on the20 side and it was better

wonderful staff. nice room. very clean. wifi signal was excellent. parking was a breeze.

excellent place, free parking, fast wifi, clean & roomy suite, comfy bed, highly recommended

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

they have a pool though i didn't get the chance to use it, i checked it out though and it is nice

cleanroom good location , excellent breakfast,friendly staff,pool great

very family friendly, great for families with small kids, not overly restrictive for young kids.

i really love the swimming pool will definitely come back next year :) staff here is very nice

the pool closed early

swimming pool

rooms were clean and pool was great. kids loved it. staff were very friendly

enjoyed the whole room, the pool, how quiet the place is and that the people were so polite and checked in on our needs or

a great suite for family having kids, no stairs

the rooms where great, the pool was especially wonderful.

beds were comfy, the kids loved the pool, loved that they had a park to play in which was visible from our room

with the spa tub had a heart shaped tub big enough for two people but the knob to turn on the jets didnt

upgraded us to a room with a spa bath. it was great.

liked it because it had everything my kids needed from play area and swimming pool

kitchen was great and stocked with everything we needed

breakfast is delecious wifi parking and the best thing is staff

wifi could be improved

wifi could be improved

good price, free breakfast, wifi, outdoor pool, clean property

parking. wifi. the friendliness of staff. no one bothered you.

fun indoor pool and hot tub. clean room.

very clean room/bathroom/lobby/pool area

pool could be open longer and earlier

pool could be warmer and the hot tub didn't have water in it.

i made heavy use of the fitness facilities, which were more than adequate for my needs

big enough for two adults and a child

early check in

wifi was slow, room smelt like cigarette even in our non smoking room, would stay here again for

great tv and free wifi

free parking and great wifi

good water pressure in the shower, good wifi, functioning fridge and microwave, adequate heat

wifi poor, need more options for breakfast

it was located very close to main park in thorold

the room was clean and they gave us early check in

got there late, went to the bar and had dinner and listened to some music, felt very

pool,restaurants hot tub

we enjoyed the golf lounge and the location is great as not to far from clifton hill but just far enough so you

loved and hated that the pool was just outside the one door. great restaurant attached to it.

the best was watching the blue jays game in front of a giant screen in the golf lounge, on comfortable couches

heads up about there being no kitchen utensils at all

amazing big room with nice price, very clean. microwave and some kitchen staff available.

big spa bath and full seperate bathroom with windows

that i was alone but the room with the spa made up for it and i was only there 1 day

little outdated and pool was not in service

the wifi was good, but a bit spotty

the wifi kept cutting

the room was very clean, the bed comfortable, wifi available

wifi signal was a bit

except the wifi

to falls and casino

location and proximity to the casino and area was excellent

perfect location - right by the fallsview casino; lots of restaurants; the falls

rooms were big and clean. 7 min walk to the casino

stairs were quite dangerous for kids

wifi did not work - we were on seventh floor , no cream for coffee

wifi bad

clean,comfortable beds,free wifi,cable tv, restaurant on site, walking distance to the falls and other attractions

free wifi was a nice perk as it seemed no other hotel in fallsview

- wifi was slow

rooms are very clean, the wifi isn't bad, the staffs are very friendly

luggage and stuff through the stairs parking has $15 fees wifi is so slow, we didnt use it breakfast is offsite, we missed it because my son is sick and too

tv did not work, wifi is slow

wifi not much on the tv and housekeeping could do with a shake up though it did get better during

were confortable, love the outdoor in ground pool, awesome staff, clean place, fast wifi connection, location was great as not too far of a walk to the falls etc we even stayed an

television- not hooked up to any programming pool non

no pool and the exterior could do with some fresh paint and stairs need some work

the pool was not working

no baque and no pool working

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

can be a hazard especially for older guests, even with the safety bar that is in place

good，hotel size is middle,breakfast is many choice and wonderful,staff is very helpful,swimming pool is clean ,spa is perfect

enterence to pool area that is not properly communicated

good location,value for money and superb pool, breakfast was great.

night we got one further away was a bit of a maze we went through a back door and were near the pool we had to just look for elevators to figure it out

my kids could not sleep with the heat

gym, pool etc

had 3 beds in a room. great for our family with 2 kids. great value.

pool closed

pool was not open which we were counting on but that's life sometimes

close casino and tim hortons

very convenient, it includes breakfast, nice pool, great location for non drivers

it's nice that there was a big shallow area for small children and a deeper area where the big kids could play

comfy beds great location close walking distance to falls recent updates and a pool

affordable flexible check out smoking rooms available close to fallsview casino and tim

the room was clean and comfortable and the kids really enjoyed the outside pool

clean enough (dirty) and spiders everywhere, as well as the bad smell of marikhouana disturbed kids badly

spacious room, spa bath was great. right beside a tim horton's.

staff, clean room, sturdy furniture, spa tub large and functional, quality towels and bedding

across from casino and only short walk to falls and attractions

we had a great room with a kitchenette and sitting area

beautiful lounge/dining and bar areas. room was large with good bed and shower. excellent value.

customers have access to the rooms, i did not like the idea that someone sitting at the bar drinking

noisy , bar on the main floor of the hotel and they have weddings and parties

i really liked the fact that there was a mini kitchen (i made myself some scrambled eggs for breaky

the sewing pool, not working

clean modern. next to casino

close to casino no need to go outside. amenities were close by and opened late.

the pool and hot tubs were great

everything. hotel, rooms, staff, closeness to fallsview casino

in room wifi sometimes not connect

parking and breakfast was not provided. wifi doesn t work at a certain time.

the wifi did not work, but we also did not get the paid wifi, just the complementary.

ybe bc i was up high) not sure

view from our room, fantastic breakfast, lovely friendly staff, great location, good wifi connection, very fast elevators

the gym and the pool are closed but still charge for facilities fees and there is no room service until

the staff was so nice and let us early check in.

it is closer to walk to the casino

pool and gym room were

clean big room, pool, gym etc, three people at the desk

thing we didn't like we were in tower b and had to go over to tower a for the pool it was freezing outside maybe a walkway or something would help

the staff is really nice, we asked for early check in without a problem and the check out

spa , pool , our room with view of city all excellent, did not use the arcade but it brought back

the pool/spa after a cold day outside, coming in and swimming and then using the hot tub was a treat

bed was really comfortable and the early check in request has been approved by one of staffs

wifi could have been faster.

wifi didn't work, the sign-in portal didn't take you to a sign in page

because is another country, and we need data in our cell phones, the quality of the wifi was very important for people that goes there from united states

wifi

the wifi was slow to connect but worked great after that.

pool, hot tub, and free breakfast & parking

views of the lighted skyline kept drapes an d patio door open all night to take it all inn great breakfast in a huge dining room on 7th

the patio and built in pool were bonus's

honestly, everything. free parking. falls view. breakfast included. close to all activities.

loved the pool and hot tub and being able to book a timeslot so not worried other would enter

comfy bed. spa tub,. good value. balcony.

a good 12 min walk to casino

gym had 4 pieces of equipment, only 1 worked

to have a spa tub.

the gym was not open as advertised i didn't like how the staff during checkout had no customer

the price you should get better wifi connection without having to pay extra

wifi wasn't great

the wifi was working but not with high speed, in the end we were going for relaxation, not browsing

fast wifi

staff is relly nice and helper good wifi

the spa jacuzzi tub

rooms with a nice spa close to casino

close to the casino. clean rooms and friendly staff.

didn't dislike anything but it would be better if the motel did have a swimming pool and a dental kit, however there's a convenience store just across the street so it didn't

pool was closed

has a small outdoor pool which i didnt expect

but if you go to the casinos or out to party a clean and solid option

pretty much in the middle of the 2 casinos. very well maintained and the staff is great.

very clean. great location. friendly staff nice pool

it was walking distance for us for shopping, banking, falls and casinos

it was a busy weekend and it took about 15-20 min walk to boat tours and 15 min walk to fallsview casino

allowed an early check in & a late check out

was a pool, however it was empty and my kids were a tad disappointed

great free breakfast

breakfast too early from 7:00 to 9:00 am

breakfast was good for free, the coffee was quite good.

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

wifi didnt work in the room & also really small tv screen

it while not inside) vpn over the offered wifi wasn't possible

wifi didn t work at all

good place to stay for cheap at the falls. the free wifi was great!

we got early check in and extended parking facility at the hotel

our room was right beside the pool. every thing is close by.

clean, friendly, accomodating, nice room, very comfortable, love the spa bath

motel got evrything you need for your confort, nice rooms, confortable beds, clean pool, microwave fridge , and on top you dont even need a car you can walk to the falls in 5min

staff was polite friendly and the hotel has a outdoor pool

additional parking charges for guest, poor wifi in room

location, spacious rooms with microvave and fridge. free wifi and overall quiet area.

wifi is too slow.

and wifi was sketchy worked one minute then stopped

the tv was not working and wrong wifi password shared first.

10 minutes the other direction and your at fallsview casino without having to walk the hill

liquor store the variety store all kinds of restaurants pretty close to pretty much everything casinos walking distance very clean rooms beds are very

nice bathroom, big comfy bed, free wifi & the spot was perfect distance to clifton hill & the casino

staff very kind and allowed an early check in

early check in, roman was awesome clean rooms would def go back

the breakfast is superb

for an early check in only because we brought our dog

the breakfast and the cleanliness of the rooms

breakfast, cleanelebess

extra fee for parking. limited pool hours.

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the location and for the amenities offered is a good deal

the breakfast was very nice

close to clifton hill / attractions / falls pool available parking available suite rooms are

breakfast is good but the pancake machne is not working. location is very accessible

breakfast is fine and location was great

clean,comfortable,big windows ,big screen tv ,fridge,oven, excellent for family with kids,super clean washrooms,we really enjoyed our

the bacon in the breakfast pool too small

reno’s were nice, gym was perfect for us. nice breakfast selection

clean, new and modern, friendly staff, nice breakfast included, minutes walk to the falls

location is great! breakfast is very good. nice variety of food and great coffee.

swimming pool was great we had a great time swimming ud83cudfca‍♀️ out door

the bath spa was

the location was amazing, pool was clean, staff was excellent

nice pool

very nice pool

kids loved the hot tub, sauna and pool

and the workers are very helpful and nice and they also upgraded my room so had more room for my kids

no refrigerator. no laundry on site

accommodated my early check in

it was very clean great location and breakfast was awesome

friendly staff and free wifi

the wifi connection was great. it enhances the quality of my stay at the hotel.

the wifi was very poor only in the lobby was a better reception.

free wifi to all patrons could have made our stay better at the location

they have free guest wifi, smart tv in each room, and an attentive and prompt front desk and room service when we needed

kids running up and down hallway all hours of the night

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

very much recommended for family with kids

everything worked nicely, the spa tub, the shower, all of the lights

room had a nice spa tub.

laundry didn't take quarters as marked, had to purchase loonies.

location and pool for the kids

near the skywheel and mini golf

we spent our only full day in the falls doing laundry due to the bugs

it’s our second time and we actually went to the pool and gym (facilities were great)

the pool was out of order - staff explained why so it was not an issue.

be cool if the outdoor pool was updated to use

the pool is refreshing and clean

outdoor pool

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

wifi was not connected

i had no wifi no matter how much the staff tried with my mobile phone.

the wifi wasn t great and i ended up using a lot of personal data

wifi was probably available but didn't see any sign in the room for password

the wifi didn't work

clean and close to everything!! breakfast was delicious and staff were friendly and helpful!

clean, spacious, early check in, location

close to many attractions and restaurants and within walking distance to the falls and fallsview casino

the pool was a nice bonus, the kids had a blast

loved the beds love the huge tv loved breakfast

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

it is great if the reminder email explains what the cutlery and kitchen equipment are included

nicely equipped kitchen

i didn't use the kitchen but it looked well equipped

decorated and had a fully decked out kitchen with utensils and seasoning and even olive oil

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

the free wifi was a godsend as my 5 month son could watch dave and ava on u tube

tv doent have alot of channels and wifi is a bit slow but didn't really matter with all the things to do

location was great the rooms were very clean wifi was not good but if you sat outside on deck it was very good i ask for downstairs cause i cant

room smelt faintly of smoke and wifi didn t work

rooms and beds were clean, had a pool and was walking distance to all attractions

the hotel even has a pool and breakfast included, even though we chose not to enjoy it

swimming pool and alots of parking

nothing much. the pool was drained in the summer. superficially, the hotel was outdated

breakfast was okay but had all basic things to kick-start the day

was put in the room by the laundry room. noise started at 7am, flies and insects

the pool was very clean and not too cold at all

the location is perfect for visiting the falls casinos and everything around clifton hill

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

was small for kids only

were kind to accomodate us for an early check in and late check out

children everywhere) the small 'convenience store' downstairs for saved us time when we forgot laundry

i used the very small gym this time which was great

desk gave curtecy call when we arrived which was nice also gave late check out

we knew ahead of time but the closure of the pool for maintenance..

the washroom has no lock, hoping for better lighting in the room and better wifi as well.

ey were super clean but outdated) great effort by the

mmy) - 10/10 free overnight parking - 10/10 value for money - 10/10 wifi - 10/10 beds- 11/10 bathroom - 8/10

location - 10/10 the staff

the bed was very comfortable and the a/c and wifi worked well

location, loved the pool!

love location clean pool friendly staff

only downside was that we didn't get to use the pool .

the fantastic pool was another huge plus

the location is very good, and the pool wasn't open yet, but it wasn't the purpose of our visit, so we can't judge

no indoor pool

rooms were great and loved the swimming pool

warm pool & perfect location. great beds.

great location. large spacious room and comfy big bed, plus early check in was a bonus !

the location is perfect; the pool access was a bonus.

bed had a horrible bar running down the side that dam near broke ur leg when ya hit it

the lock from inside of the room, the steel bar that locks into the frame was missing

bar fridge had packing tape all crumpled and stuck all over it

perfect spot. not to big quite and had great music from the bar across the street

we had to get the staff to bring us a power bar so we could use the fridge as the plug in the wall was loose

breakfast was disappointing

asked for early check in that was ignored but was quick when we finally could

beds were so comfortable, pool was awesome and so clean, room was clean and 3 minutes from clifton

property was walking distance to everything. very nice warm pool. friendly staff.

the lady in the breakfast service was very polite and helpfull

wifi was decent

oms near reception

also the wifi connection suck

wifi was not really working in our room, we stayed in the rooms in the side building not in the big

very dark room and wifi slow

in so we didn t take advantage of these services for the three days we were there

room door stuck very bad, our bathroom door wouldn t close, we had no fridge, the wifi was terrible and we could only get a few stations on the

wifi didn t work and was expecting a fallsview room as it was our 50 th anniversary

free wifi and it works well

and you say you offer free wifi but you hide that fee in the

reception and personnel. not nice accommodation experience! very poor wifi!

excellent breakfast included, choosing from their full and delicious regular menu, free wifi, and free parking

wifi was terrible. probably not the fault of the inn.

no pool, no daily room service.

ry clean and well maintained)

wifi is terrible, while attempting to watch a 15 minute you tube video, lost connection 7 times

here any time i travel to niagara which is quite a bit has good pricing most times free parking wifi and breakfast also a

wifi was super slow

the wifi

bed was too hard and wifi only worked sometimes.

were given a block of rooms at a courtyard, and they provided a movie night for the kids

the watching my kids play cards with me and my kids love walking the “window bridge” to the water park and i had car problems and was embarrassed and worried and jordan was not only

my room was ready for an early check in. that’s awesome.

felt the room was a little too small. there was no pool just to relax. not at water park.

court yard lots kids running around

the free wifi was spotty at best

good place, breakfast, parking and wifi

the wifi was very hit and miss.

wifi

kids were excited about the pool being open until 11am and opening at 8am

our truck was broken into and had everything stolen from gift cards to laundry

has a basic gym and a pool, offers small breakfast (boiled and scrambled eggs,, sausages, porrage from the

the breakfast was complimentary; it was not very tasteful

gym wasn’t well equipped

the hotel has a small gym and a big plus of the hotel is the presence of a swimming pool

only major thing was the water in the kitchenet didn't work along with the fridge

not a heated pool and i wish they have a better list of food

the restaurant and bar offered great food and drinks at an affordable rate

we enjoyed the breakfast, and the gym/pool was definitely a plus

gym was good with cable machine and free weights up to 50lb dumbbells

at this hotel with kids

close to places to go to with the kids

and i always try to stay here it's close to everything the staff is great and we love the pool area

exactly what it said on the tin, great friendly bar with good prices

it was 28* and snowing, too cold to be walking with kids

visitors (adults and kids) were playing ping pong past 12:30am

breakfast layout

a dance competition and were allowed to use the international room for a pizza dinner with the kids

breakfast cold and limited

with 2 kids) perfect perfect perfect location

staff resraunt bar nice

the bar and restaurant were closed

many restaurants nearby and a casino right behind as well

casino, coffee shops, anchor inn, the falls are all walking distance

arguing couples, young kids running up and down the

walking distance to the casino and niagara

gym

vending machines or ice machine in the floors, and no soap for laundry machines

nice location close to niagra falls state park and the local casino

the breakfast bar had great choices and wait staff was attentive

the wifi was tricky, needed lots of resetting/...

and the added bonus of having an ethernet connection because i did not need to be dropped off in wifi for a

we had problems connecting to the free wifi.

internet and wifi problems

wifi did not work in the rooms

the free breakfast included scrambled eggs, sausage, and pancakes

two kids liked to watch tv

the staff was very friendly and accommodating the bar and restaurant were excellent!

no hot tub! kids loved the pool but dad needed a hot tub

not enough seating for breakfast not enough towel rails need a bus/shuttle stop near the hotel

was a hockey team full of kids and the whole hallway was turned into a hockey field and the noise was just too

we didn't have the kids i decided just to get one bed i was in a down graded room went right to the front desk and

we stayed 3 nights with kids, so we wanted to warm pizza but nothing was available in room or or in lobby

is close to fallsview casino, bird kingdom and clifton hill

cold pool, gym closed

the pool was a little chilly, but the kids didn’t care!!!

hotel was great for the price, nice indoor swimming pool, friendly staff, well maintained

free guest laundry room only has 1 washer and dryer

breakfast buffet, gym, swimming pool, free parking and great location

the spa was wonderful

wifi poor

was having to pay for parking each night we stayed, the second thing that i didn't like was the wifi was horrible we were not able to get any signal on any of our phones

beit slower speeds), location, staff, swimming area are all great.

though wifi was there and connected, but it was not proper connectivity and was not secure.

our wifi in our room was weak. first time i experienced this at the hotel

restaurants, casino is within minutes from the hotel as a walk distance

we find have hot tub and pool was not warm enough for us

the pool was exceptional and the kids really enjoyed it

friendly desk staff and very excellent choices in breakfast; room was clean and well furnished; parking was suitable; within walking distance of

lied about the fitness center being open, and the free crib, they didn’t even bring it up when we arrived

wifi reception/speed was not the best on the upper floor (24th floor) we stayed on but was better (-)smoking in front of the main entrance. wifi was not consistent. (+) wifi worked well (+) had a problem with getting wifi but it was resolved by staff on both occasions (+)staff restaurant inside the hotel hot tub friendly staff**** prices shuttle access to wifi/ (-)wished the wifi worked better all over. (+) the rooms were quite big & the wifi was superb (-)wifi didn't work for almost all the time i stayed there (for android phones) (+)free wifi was much appreciated (-)to re-log into wifi several times often during the same day but it was still nice to have (-)bad wifi, noisy room

the valet golf cart ride to the falls

no room service

nothing to do for kids really but that's okay

the time for adults swimming could be a little bit longer

i had a choice of what breakfast to have prepared for me and the hostess even prepared it an hour before their official

breakfast was superb

the room was cozy, super clean, and prepared to receive us. the breakfast was delicious!

beautiful rooms, comfortable beds, delicious breakfast

the place is very clean, offers free parking, and has a wide variety of breakfast options