good parking for truck and trailer

the wifi was often stopping even when you were trying to use it.

couldn t get wifi without help from the front desk

amazing) professional staff good breakfast good ac and wifi extra pillows and

1 parking spot to a room for business travelers sharing accomodations

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

clean room with good wifi

wifi was down for a whole day shopping carts in parking lot door access on side of building didn't

the wifi was down

wifi intermittent

tv not working nor did wifi. no help from anyone

are amazing room was great, space to park vehicles and needed to park our boat for a short period extremly

lovely staff. very affordable. reasonable pet fee. nice quiet setting

big enough for two adults and a child

early check in

i booked the hotel said pool and continental breakfast

sheets were stained , the pool was green, the bathroom had no hand soap and the a/c didn't work in our room so we sweated all

the pool

didn't like that there was no breakfast, the pool was dirty, the room smell bad, the tv and wi-fi did not work, the facility was

the tv didn't work and the pool was so gross

water park was great, our child loved it there, the location was fantastic with the niagara

room set up with separate room with 2 queen beds and other space for another queen bed and wet bar with microwave and fridge

need later checkouts and earlier check ins to enjoy the pool

clean, accessible, good water park.

the indoor water park is gorgeous for kids .

laundry room had an older washer & dryer

all basics are available, paid laundry services and nice warm outside

owners lovely - pool was heated and beautiful

wish there was a laundry facility on site.

in town, beds and pillows, super comfortable, free parking, delicious free breakfast, have bbq, pool, in simple words,

breakfast was good i love the fact that the kids had a choice of what they wanted to have the staff was very nice the family is is very big and

cleanroom good location , excellent breakfast,friendly staff,pool great

kids loved the pool

during booking it was communicated that pool and spa facilities are open but when i reached they were closed

no choices for breakfast especially vegetarian. only toast and waffles

pool was great and room was clean staff very helpful and friendly i will be coming back

pool was great. price was excellent. friendly staff. free parking. close to everything

enjoyed the whole room, the pool, how quiet the place is and that the people were so polite and checked in on our needs or

a great suite for family having kids, no stairs

rooms were clean and pool was great. kids loved it. staff were very friendly

upgraded us to a room with a spa bath. it was great.

it was very quiet and clean which allowed us to relax while the children played in the pool or the park

pool with water slide is great and playground for the kids is

also wasn't able to enjoy the spa tub due to no hot water

kitchen was great and stocked with everything we needed

the tv and wifi were exceptionally good

good price, free breakfast, wifi, outdoor pool, clean property

wifi could be improved

stay with family,lots of upgrades wifi, smart tv, u can't expect anything better with this price

wifi is great

pool could be open longer and earlier

they let my daughter have a friend sleep over and swim in their pool one of the nights we stayed there

fun indoor pool and hot tub. clean room.

pool could be warmer and the hot tub didn't have water in it.

swam in pool but never able to use hot tub

the wifi was a little iffy

free parking and great wifi

good water pressure in the shower, good wifi, functioning fridge and microwave, adequate heat

it was very quiet for sleeping. good wifi for watching a movie on my tablet. very lovely towel.

wifi poor, need more options for breakfast

i liked having full kitchen so i could bring some of my own food instead of always eating out

the motel is next to a run down property with an algae filled pool.

no breakfast, no outdoor pool, staff provided accommodations when asked

spa tub does not work properly

little outdated and pool was not in service

rooms were big and clean. 7 min walk to the casino

to falls and casino

minutes from the falls and casino niagara

the pool had closed already

a 15 minute walk down the hill and around a bit, or taking the tourist bus down the hill) , the casino and the tourist bus line

view,comfortable bed, wifi

wifi did not work - we were on seventh floor , no cream for coffee

and the manager was very aware, told her the wifi was not working on the 14th floor and she called someone in instantly

refrigerator, microwave, and free wifi

- wifi was slow

rooms are very clean, the wifi isn't bad, the staffs are very friendly

wifi not much on the tv and housekeeping could do with a shake up though it did get better during

wifi was crap. tv didnt work.

the wifi was a little slow and not secure just something to be aware of! general use is fine!

were confortable, love the outdoor in ground pool, awesome staff, clean place, fast wifi connection, location was great as not too far of a walk to the falls etc we even stayed an

no bar fridge

breakfast was good convenient location

all three rooms of my suite had beautiful views of the front on the casino as well the falls

i would suggest bar fridges though, especially for longer stays

walking distance to casinos, restaurants, and shops, but clifton hill and the falls were a bit of a hike

got there late, went to the bar and had dinner and listened to some music, felt very

i like that kids eat free (lunch and dinner) at the restaurant

so friendly and helpful the pool was also great and we loved the hot tubs we ordered both dinner and breakfast from the

on site facilities including bar and restaurant

the best was watching the blue jays game in front of a giant screen in the golf lounge, on comfortable couches

room was a nice size, ihop in the building, pool and gym were

check in polite staff facility very clean i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice access to other amenities on the property

to the casino and lots of dining

it was very close to the niagara falls, you could walk through the casino/mall to see it

clean modern. next to casino

especially when you have 4 kids & it's raining all day

my kids woke up at 530am

the breakfast room is small, but it is possible to have breakfast in the room

morning we had something chewing under the floor in our room, second night a group of kids were in the room beside us and upstairs and we're playing beer pong, got really loud at about

breakfast could be a little bit more but other than that everything else was great

right beside timmies (always busy) had a tub in our room which was amazing & the pool was nice too

close to casino

ok for adult couple but def wouldn't bring kids

across from casino and only short walk to falls and attractions

spa was good

ybe bc i was up high) not sure

in room wifi sometimes not connect

wifi was appalling

view from our room, fantastic breakfast, lovely friendly staff, great location, good wifi connection, very fast elevators

wifi/internet service was terrible

the wifi wouldn t work

wifi and we were 4 ppl we had only 2 towel

faster wifi

wifi was not working.

the room was very clean, the bed comfortable, wifi available

no pool and the exterior could do with some fresh paint and stairs need some work

pool was not working this season

television- not hooked up to any programming pool non

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

was great, but the pool was under maintenance which was a bummer but staff,room and location was good

really like the hotel, it is close to all distractions, the breakfast is good, it is quiet, the pool is very good

the rooms are clean, simple, parking is free, breakfast is free and the pool was great

had a decent hot breakfast (instant oatmeal, pancakes, and waffles - no eggs or meat the morning we were there)

early check in. location

the breakfast was delicious and always filled

wifi could have been faster.

the wifi was slow it practically never worked

because is another country, and we need data in our cell phones, the quality of the wifi was very important for people that goes there from united states

the pool was cold, and the wifi by the room was poor, but ill will give them 10/10

the wifi was slow to connect but worked great after that.

pool closed

my kids could not sleep with the heat

pool was clean, housekeeping was great

had 3 beds in a room. great for our family with 2 kids. great value.

the hotel needs some general renovation. the pool was closed.

no pool in tower b

pool opens too late in morning

we also requested for a late check out which was provided

, pool , our room with view of city all excellent, did not use the arcade but it brought back

gym needs more equipment for workout

there was not enough heating in the room the spa bath in the room was different from pic

it’s walking distance (10 min) from fallsview casino and fun zone

was not in my favourite room in the 6 floor spa room

i was not in the 6 floor spa room

the room was so clean and just right at the central close to casino/ walking to the falls.

pool and gym room were

spa tub was excellent, we received a complementary upgrade and it was amazing

enjoyed stay, pool under construction but was expected in this off season.

microwave, some kids never eat outside food,so, they should take some initiatives to set up

the kids had lots to do in the arcade and they loved the hot tub in the

wifi signal was weak in our room and that was frustrating.

said free wifi, but the wifi was very bad

staff is relly nice and helper good wifi

wifi wasn't great

there s a charge for parking your car in the lot. the free wifi is horrible.

the spa jacuzzi tub

rooms with a nice spa close to casino

having to get out of the jacuzzi in order to start the jets. swimming pool was unavailable.

breakfast was good for free, the coffee was quite good.

the pool use would have been nice and a more up to date tv as i was stuck with an old

nice very updated (all the furniture and appliances literally seemed brand new), decent free breakfast with yogurt, fruit, pancakes, cereals, muffins, milk and more

plus it came with a complimentary breakfast which was nice

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

the wifi on the 21 side was poor i was on the20 side and it was better

excellent place, free parking, fast wifi, clean & roomy suite, comfy bed, highly recommended

wonderful staff. nice room. very clean. wifi signal was excellent. parking was a breeze.

the lights were out for a whole day and no wifi working for a whole day

pool was closed

didn't dislike anything but it would be better if the motel did have a swimming pool and a dental kit, however there's a convenience store just across the street so it didn't

late check out at 12pm was an added bonus

but if you go to the casinos or out to party a clean and solid option

pool is green and not available for use

wifi was not connected to our phones, there was some problem with the wifi and there was no exhaust

good place to stay for cheap at the falls. the free wifi was great!

wifi was working half the time

wifi didn t work at all

big room, lovely swimming pool, friendly host!

the falls and casinos are walkable which is great

staff are friendly and the rooms are clean and comfy , nice pool overall well recommended i've been coming for 2 years at this location i will be back soon

comfortable ,close to casino,food and drinks

the pool was very inviting

additional parking charges for guest, poor wifi in room

the wifi was horrible.

free wifi hardly worked during our stay. no coffee maker in the room

and wifi was sketchy worked one minute then stopped

location, spacious rooms with microvave and fridge. free wifi and overall quiet area.

spa tub was amazing after all that walking

location, free parking, pool, and affordability.

had great facilities such as a hot tub and pool

distance to the falls and the activities ( about 15 minutes with crosswalks and kids), nice pool with an actual deep area, comfy beds, hot water and good pressure in the showers, quiet room

the room had a spa bath, and of course, we went full bubble bath mode

casino, location, bedroom

i would stay here again if i wanted to be able to walk to both clifton hill area and casino/olg area during the same visit

10 minutes the other direction and your at fallsview casino without having to walk the hill

stayed here dozens of times- i love the location kinda center to fallsview casino and clifton hill

no problem with early check in

i felt that i paid too much to upgrade the gym picture did not match the miserable actual gym

the pool and the gym offers in the posting were not working the room was smelly (maybe humidity from the pool) and

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the location and for the amenities offered is a good deal

breakfast is fine and location was great

excellent location, close to clifton hill and easy walking distance to fallsview casino and the falls

reno’s were nice, gym was perfect for us. nice breakfast selection

to the niagara falls pool service great clean rooms freshness at hotel everything is good

breakfast was great my kids loved it

the reception staff are very helpful and accommodated our early check in and late check out requests

liked the location, it was clean, tv channels we good, hot tub was great and pool, and the staff we friendly

swimming pool, hot tub, parking, everything was excellent

breakfast was very good

the swimming pool was very cold

the swimming pool was cold, and the hot bath-tap was giving bubbles.

it was very clean great location and breakfast was awesome

they have free guest wifi, smart tv in each room, and an attentive and prompt front desk and room service when we needed

wifi was a bit slow

the wifi connection was great. it enhances the quality of my stay at the hotel.

friendly staff and free wifi

free wifi to all patrons could have made our stay better at the location

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

ev charging, accepts pets, pancake machine, breakfast included, friendly staff (reception,

staff great laundry faciltys great

by the way, there is extended seating area in the back ( in front of the gym ) in the lobby, there are coffee, hot drinks with some flavor syrups that you can add

additionally, the pool serviceman exchanged kind words of guidance and advice in times when we needed it

free breakfast was terrific

there was a laundry on site for guests to use but again we did not use this facility

breakfast was decent with choices - not just a bran muffin.

the availability of laundry machine easy parking

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

location between both casinos and a quick walk in either direction had you in the thick of it

heated swimming pool, gym, convenient location of the hotel. clean in the room.

of been nice to of had some discount coupons to the attractions, casinos and restaurants

everything sauna pool close to falls

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

great balcony great pool clean great rooms

so i didn't go back to stay that night, and i rather stay in the casino until 7am to go back to get my stuff back

beat the price and proximity to the casino, clifton hill, etc

staff is so polite and cooperative when we ask for early check in and close rooms

the bath spa was

staff were exceptionally friendly and able to accommodate early check in

be cool if the outdoor pool was updated to use

i also had no prior notice of the fee amount for late check out which wasn't mentioned upon

the pool was not available

no pool for the kids. no breakfast.

if someone calls and ask about early check in, don’t ask them to come to front desk and see

appreciate the early check in on canada day

no complimentary breakfast

has some weights in the gym but need a workout machine (gym) the pool could be alittle warmer

to casino by foot

free wifi was either poor or there was no connection at all, however we were able to connect to the wifi

the wifi didn't work

the wifi wasn t great and i ended up using a lot of personal data

lots of parking, strong wifi

room comfortable bed jacuzzi tub free wifi and a great continental breakfast with french pressed coffee excellent stay and the spa looks

excellent breakfast included, choosing from their full and delicious regular menu, free wifi, and free parking

wifi was terrible. probably not the fault of the inn.

reception and personnel. not nice accommodation experience! very poor wifi!

fantastic made to order fine dine breakfast

no pool, no daily room service.

we had a spa room and it was fantastic

staff member running the breakfast area even made waffles for my kids

my kids love staying there

breakfast could have been better... coffee was poor , and not enough fruit, banana, oranges

the spa tub was very nice, the bed was very comfortable, and the bar fridge was quite large

the free wifi was spotty at best

good place, breakfast, parking and wifi

the wifi was very hit and miss.

wifi

no great room service even after asking for getting the fresh/new towels, it was given next day after the

wifi did not work in the rooms

the wifi works perfectly

and wifi are not free also i stayed room number 325

wifi was difficult to connect to and confusing so i was not able to use the wifi, even though it

beds good clean large room with free wifi and excellent connection

decorated and had a fully decked out kitchen with utensils and seasoning and even olive oil

we stayed in a king size loft and it was so tastefully decorated with high ceilings full kitchen and massive bathroom

full kitchen and king size bed are super comfortable

the size of the living space and rooms. the kitchen amenities.

it is great if the reminder email explains what the cutlery and kitchen equipment are included

not bad, but the gym could use additional free weights

free parking and free guest laundry if you bring your own washing detergent

it’s also walking distance to seneca casino

close to the falls and casino

right across the street from the casino and we could see the mist from the falls from our room

more pillows, coffee bar in lobby would be cool.

the hotel's food was delicious, and the bar served delightful beers

but there a great breakfast spot in the casino behind the

travelling with 2 kids

many restaurants nearby and a casino right behind as well

it has a pool to enjoy which is a treat

and my girls enjoyed the heated pool

pool is outdoors

the location is perfect; the pool access was a bonus.

the best part i think is the outdoor pool

the pool was right outside our door and perfect size for the kids

the pool was right outside our door and perfect size for the kids

with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

small pool in parking lot. hard as rock double beds and thin non substantial pillows.

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to the noise

would be nice if the hotel shuttle would run all year round and not only during high season but i get it

we were a group of 9 with 4 kids and their swiftness in checking us in made our arrival easier

the staff is friendly, its located in a good spot. it has a pool and gym. very nice and clean.

would like to see healthier selection for breakfast

two kids liked to watch tv

friendly receptionist who agreed to a late check out

now the pool and gym was closed so you couldn’t go swimming or work out which was disappointed but i understand

were able to accomodate our very early check in

laundry room to small only 1 washer and dryer for the whole hotel.

decent location. they did allow early check in on a snowy day. which was very welcome.

room was true to the pictures as was the pool and gym

excellent location, nice gym and pool, great rooms with a sofa corner, adjacent rooms

the gym was very clean and equipt

we enjoyed the breakfast, and the gym/pool was definitely a plus

gym was good with cable machine and free weights up to 50lb dumbbells

laundry services: i think, this was just kept for the name sack

at this hotel with kids

was nice you could walk to the falls and to the casino pool and hot tub was very nice breakfast was delicious and the price was

grab and go breakfast was delicious

it was 28* and snowing, too cold to be walking with kids

only the wifi was a bit slow

the free wifi was a godsend as my 5 month son could watch dave and ava on u tube

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

tv doent have alot of channels and wifi is a bit slow but didn't really matter with all the things to do

free wifi

i wish people actually used the pool, but its not really a big deal

love location clean pool friendly staff

the location is very good, and the pool wasn't open yet, but it wasn't the purpose of our visit, so we can't judge

the fantastic pool was another huge plus

the pool was very clean

ey were super clean but outdated) great effort by the

mmy) - 10/10 free overnight parking - 10/10 value for money - 10/10 wifi - 10/10 beds- 11/10 bathroom - 8/10

wifi didn t work at all

the washroom has no lock, hoping for better lighting in the room and better wifi as well.

the bed was very comfortable and the a/c and wifi worked well

no pool contrition

were kind and helpful, location close to all main attractions, room was big and clean, swimming pool was good, place was clean

the breakfast was very nice

was nice and also management was good taking care of what we need and highly recommend that place pool was nice and open 24

rooms and beds were clean, had a pool and was walking distance to all attractions

breakfast was a nice bonus. our room was great and at a convenient location

were able to get an early check in which was great since i was on the road very early

on site guest laundry a bonus

the pool was the main thing for us but they were too much chlorine in the water

location to casino was good. beds were ok. would go there again

went here a year ago with my mom and my sister and went again this year with my husband and kids

great breakfast. excellent location!

we enjoyed the outdoor courtyard with activities for kids and ping-pong

i was told they were doing laundry and my room would be ready soon

no laundry room

we had to get the staff to bring us a power bar so we could use the fridge as the plug in the wall was loose

bar fridge broken

perfect spot. not to big quite and had great music from the bar across the street

bar fridge had packing tape all crumpled and stuck all over it

bed had a horrible bar running down the side that dam near broke ur leg when ya hit it

wifi doesnt work

wifi was decent

good wifi

wifi was not really working in our room, we stayed in the rooms in the side building not in the big

oms near reception

location, wifi.

wifi didn t work and was expecting a fallsview room as it was our 50 th anniversary

i need a wifi to comunicate with my work and called the front desk and said sorry this happened all the time

free wifi and it works well

room door stuck very bad, our bathroom door wouldn t close, we had no fridge, the wifi was terrible and we could only get a few stations on the

it was located very close to main park in thorold

the room was clean and they gave us early check in

location early check in

helping with every request as early check in and storage our bags after check out

it was perfect, clean the breakfast was delicious, the serving girl was super nice

love having access to the pool and being able to walk everywhere we like to go

was clean lovely breakfast person at front desk was very good and the cleaning staff was very

wifi poor

had a slight issue with the wifi but they did their best to fix it.

complimentary wifi

the pool the attached restaurants the coffee machine free parking a decent free wifi beds and sheets are wonderful and comfy

wanted to have access to the free wifi, they said i can't because i am not checked in

wifi reception/speed was not the best on the upper floor (24th floor) we stayed on but was better (-)smoking in front of the main entrance. wifi was not consistent. (+) wifi worked well (+) had a problem with getting wifi but it was resolved by staff on both occasions (+)staff restaurant inside the hotel hot tub friendly staff**** prices shuttle access to wifi/ (-)wished the wifi worked better all over. (+) the rooms were quite big & the wifi was superb (-)wifi didn't work for almost all the time i stayed there (for android phones) (+)free wifi was much appreciated (-)to re-log into wifi several times often during the same day but it was still nice to have (-)bad wifi, noisy room

convenient and had nice restaurants. we enjoyed the larger size room as we were 4 adults.

was beautiful and perfect except for the blonde bar tender in the casino very unprofessional and disrespectful every one else very professional and

are super clean, and very accommodating has 5 different restaurants on site, a spa, heated pool, and 2 jacuzzi hot tubes and the on site casino was the icing on of the cake definitely

would have been nice for the kids to be able to swim later than 8:30

outgoing staff clean & comfortable room hot and delicious breakfast facilities we're

breakfast was ok. not the greatest.

that the pool and gym was closed but that's due to the covid 19 pandemic so it's not the hotels fault

we used the indoor pool too

that the pool and gym was closed but that's due to the covid 19 pandemic so it's not the hotels fault

room and good beds, walking distance to the falls, respectable contimental breakfast, free parking

excellent location, great service, breakfast was complementary.....

the only thing you need to know is that breakfast ends at 9am. which didn't bother me though

the breakfast was so so but overall it was great for the price

room was large and clean, breakfast was good and the hotel was nice and clean

gym was okay

for the pool and gym we had to make an appointment to use it

transportation to casino and niagara falls weren't available

they allowed us to do early check in and late check out without any issues

called hotel receptionist and asked her for put me in early check in list she got the details from booking

wifi was super slow

the wifi

here any time i travel to niagara which is quite a bit has good pricing most times free parking wifi and breakfast also a

free parking, breakfast and wifi was all included which was great.

bed was too hard and wifi only worked sometimes.

liked that it was so close to clifton hill and the water park was joined

loved the bunkbeds, hotel was quiet, and clean. kids loved the movie in the courtyard!!

we went with a 12 year old and a 10 year old, it seemed every day the age for swimming in the pool was different

kids loved the bunk beds, location was terrific and the water park was a blast

felt the room was a little too small. there was no pool just to relax. not at water park.

was amazing and the hotel in general was clean and comfortable for our family esp with 2 kids under 3

bathroom door stuck. no laundry bag.

the in-room coffee was tasty good, spa tub was perfect and i was pleasantly surprised by the electric fireplace

we did not know that we could have gotten the casino credits...no one told us

breakfast could be included