comfortable, clean rooms with good aircon and wifi

strong wifi

the air-conditioning/heating worked well and the wifi connection was perfect

little hotel with nice views and exceptional breakfast

amazing location. exceptional complimentary breakfast.

there is a bar where customers can serve themselves

everything has been thought of: from ipads for information and leisure purposes, open bar for late evenings to breakfast on the patio

the honesty bar was nice touch and the house was gorgeous and felt very at home

was delicious in every detail, the meal we had on monday night fabulous, the well stocked honesty bar for a relaxing evening on the terrace or by the fire, the library and music room

liked the honesty bar too

wifi worked very well pretty much in every spot; we were able to work

wifi connection/speed was not super good/fast

wifi sometimes failed me for short period of times, but it might have been because the weather was

location with fantastic views had use of the kitchen on our own & loved our 2 nights there

it s very secluded beautiful property, amazing views, nice rooms, great kitchen for cooking and very

the wonderful swimming pool

lovely owners delicious fruit and vegetables from the farm great swimming pool

ampoline/table tennis), and the grass area

we travelled with small kids and this was a perfect place for kids

the place was perfect for our group of three families with children as the kids enjoyed the pool, the play area

good bed, nice spacious bathroom, good wifi

ke stone) hard beds with weird thin covers

no wifi

power excellent and hot, free car park opposite, near to a number of shops and food outlets, free wifi, english spoken at reception, electronic key card entry, tv and aircon

tv did nit work, no wifi, no hairdryer, very

secure parking included in price was a bonus

we loved the gardens and the pool

breakfast was very good, you could request more than just a continental breakfast

breakfast was also disappointing no eggs or warm dishes, a bit dry bread and limited selection

the pool is cute but very small more decorative than practical

english there and football was on for us in bar , just the 2 of us watching but brilliant, lovely pool

so we could chill by the pool

very new - rooms and pool area were exceptional

view from the balcony and the shower and pool very clean nice decor quiet and peaceful small with only a few rooms great service - the

us and put the details in an envelope under the room door basic but perfectly nice continental breakfast

breakfast was good

the location, the food, the pool, the views

breakfast was great and if they somehow could arrange that for earlier time in future that

excellent breakfast. comfortable bed. beautiful surroundings.

the view, the pool, the whole place

breakfast was very elegant, i was served as a queen :) people who work there helped me a lot,

the sea water pool was a refreshing change from chlorinated pools

quiet location, beautiful pool area

the kids weren't able to use the indoor swimming pool and the outdoors one weren't heated at all so

furthermore, while the room is equipped with a kitchenette, it lacks even the most basic utensils

pool bar served lovely cocktails and splendid food

the buffet food for breakfast and dinner was delicious

pool boys didn t have a lot to do but could ve perhaps cleaned around the pool area and the

the pool bar food was lovely

breakfast another guest behaviour was complete disgraceful but this was not the fault of the

only few staff members at restaurant and bar speaks good english. lots of misunderstanding.

services were not included

one of the lifeguards are on the slides was brilliant with the kids

check out is at 10am and the open the pool at 10am, very uncomfortable

the bar and restaurant staff were friendly

great place for kids lots of entertainment

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

mini bar refilled very day

no kids play area near restaurant/bar

the amount of activities available for the kids.

kids are well looked after by animators, and there are several playgrounds, mini-zoo, mini-shop and

:-) - access cards - you will get a bracelet with a bar code

also breakfast was exceptional

pool area was nice and we could order food and drinks from the bar in the hotel

and the breakfast easily one of the best continental spreads i ve ever had

hotel, with comfortable room, very polite and engaged personnel, rich breakfast and very nice pool

we relax round the pool every day, felt so chilled, the food was amazing too

staff refused to provide the buggy facility and asked us to lift all the luggage on our own with kids to the reception

villa with own pool was brilliant kids loved it

hotel lacked in basic facilities such as an open pool bar and snacks during the day there was also a distinct lack of staff

we were very lucky that our property was in front of the main swimming pool, which made so safe and comfortable for the kids and parents

a mile walk to the hotel pool

buffet restaurant that was catered to a price we looked at the offerings and ate elsewhere the wifi didn t work even though we repeated it and we couldn t spend the morning around the pool

wifi

wifi was a bit hit and miss though

slight hassle connecting to wifi

to get onto wifi

the only poor service was the bad wifi signal.

drawn out process checking in and still weren't given details about location of rooms, breakfast, wifi, parking etc and checking out they just wanted rid of us, didn't ask if

good wifi and very clean room, huge swimming pool

spa pool expensive to use at 25 euros per day per person.

but does mean if you don't speak spanish you haven't got a clue what's going on (same with the kids club and pool entertainment)

level should limit families with kids, the pool, restaurant and noise was all around families with kids not behaving properly

is lovely, it has good facilities such as gym and spa, multiple pools and breakfast has a good range of options

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

food was great and in the level there was a heated pool

great facilities. stayed at the level and the pool area and bar was a great addition to the stay

wifi in the room was quite slow/unstable but apart from that, all

wifi was very good and free

poor wifi connection

first room had a damp problem with mould on the ceiling and strong smell, also the wifi wasn t strong

good choice for breakfast

dificult to get there with luggage, because it's up the hill with stairs. poor wifi signal.

wifi was terrible

d has a good connection)

good wifi

air conditioner works and wifi is available

free good size car park , free wifi, reasonable breakfast - croissants were lovely.

wifi could have been better.

not connect to wifi at all had to hold shower head did not fit in holder the hotel is very tired needs a fresh

wifi was not available in bedroom

wifi was not much good, slow

large clean rooms, comfortable beds, good wifi and tv with channels for all nationalities

122 was fab and we had great wifi and an english channel on the tv

good wifi

minor drawbacks: no elevator but the staff will help you, minifridge could be somewhat cooler, wifi could be faster

other benefits are free parking and wifi

strong wifi and amazing bed

lovely breakfast too

a continental breakfast is available

the buffet breakfast was very good, choice of cheeses,hams,pastries,toast,eggs,cereals, fruit, yoghurts,

hotel was better than i expected the room ,staff , breakfast,location was excellent i cannot say enough the hotel was the icing on the cake if the

bed, fridge, excellent shower, wifi seemed good, great location in the old town, efficient aircon

wifi could have been faster, it was difficult to watch a movie, it had to buffer every 5-10 minutes

the wifi was spotty at times due to the stone walls

wifi was poor

wifi is very bad in the rooms

ease fix asap) -heated outdoor pool would be a big

wifi didn't work for last three days - hopefully easy to sort

the uk tv channels did not work and the wifi also did not work

wifi didn't work - this was a pretty big issue

in the property which is also part of which looks like a very successful and busy gastro bar

a gorgeous wine bar with modern, funky rooms in a wonderful location close to the old town.

area near the pool isn t spacious but it s not an issue , sometime it feels like the whole place is yours

pool pretty pointless and not as good as photos

plunge pool was perfect to cool off after a hot day

petite patio and petite plunge pool in small terrace area

the bed was very comfortable and there was little pool in the common area

ac and wifi in room

we asked for wifi code

wifi worked well

the wifi did not reach our room.

the wifi was working very fast

free wifi a must is a walk to the lighthouse at the end of town el faro

wifi a disaster

wifi was slow and down often.

the wifi was really poor i

wifi was terrible.

wifi superb and english tv ( bbc/ itv) easy climb up to old town and church (+) wifi good & free parking nearby (-)check in took very long because of a bad wifi connection.

gym and condition of the pool were at best 2* not 4* broken tiles at the top of the stairs in pool

dinner and breakfast were abundant, just amazing

no type of tea available at breakfast

hotel staff fantastic breakfast good,choice ov continental and british lovely rooftop pool and tanning area with bar and

very good size rooms and breakfast was great

the best holiday i've ever had with my kids they had an amazing time and are begging to go back

the kitchen facilities was passable but there was no dinner plates available for me and my sister ,

the water park was excellent lots of entertainment breakfast ok.

location, 12 mins walk from beach, good restaurants near, pool was lovely, breakfast had a good variety

water park fantastic..nice staff...location

no wifi - more essential than a pool these days poolside cleanliness

of wifi services, although we knew that when we book it

good location for value for money. clean, great shower plus wifi. nice facilities & staff.

food

pool was a bit small

good value and nearly forgot wifi was very good and we were on the third floor

breakfast was cold, all food presented was cold

we did not stay for diner but breakfast was varied and plentiful

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

very good service, excellent staff and super breakfast.

a bar on the roof would be a fabulous addition but luckily we could go down 7 floors in the lift and

pool on the roof is amazing

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and pool

enjoyed breakfast, the bar and pool side area

exceptional service, my room was cleaned well and the bar staff are very friendly.

good wifi

wifi works well

i liked i could pay for late check out

- wifi in rooms/ public areas is weak to non-existing at times

wifi not brilliant

perfect wifi in all areas of the hotel

wifi was poor, kept losing signal.

good wifi connection

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

no bar tins of drinks in fridge, breakfast poor, no wifi

half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but we were unable to get

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby where coffee/tea/drinks can be bought

staff were so friendly and helpful, was allowed to check in early and get a late check out

of been better if wifi was free but apart from that it's all great indoor pool could of been

room, very small bathroom, not great level of cleaning, no parking, no wifi, no air com, bathroom door frame was coming off, do not recommend and will not come back

buffet is very good, the hotel is very clean, very nice bath room, comfortable beds, free wifi, cable tv with spanish, english, dutch etc channels, aircon in rooms

room daily good wifi connection good selection of food good location good entertainment value for

was no wifi in my room, which is concerning in 2022

only problem was wifi didn't work as affective. everything was spot on.

wifi didn't work and cudnt use swimming pool wasnt hot enough

wifi as i worked remotely while there, good selection of food when full board for the price

wifi could be better

everything was perfect apart from wifi but not a major issue

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

location, view, wifi were all good

was fine - bed, shower, location - apart from the appalling and at times non-existent wifi

wifi worked the whole

room was tiny only 3 plugs - one for tv one for fridge one for you wifi not reliable always braking out we were on 7 floor ground floor was

wifi signal was strong, great breakfast and location

great wifi access

the receptionist was particularly helpful with my wifi and transfer arrangements

staff comfy beds and soundproof bedroom nice pool and sun beds in the sun and in the shade steady wifi throughout the hotel strategic location: walking distance to the beach and bus to benidorm

great pool and breakfast, couldn t hear any other guests during the night which was great!

gym very small and basic however lots of gyms nearby

m) is ridiculous for a 4 star hotel

bar prices

fitness centre

location cleanliness pools areas bar and entertainment

staff on reception and bar area were extremely helpful

good wifi

bed was comfy. good wifi

free wifi

yes its small but had everything i needed for a good stay, nice little belcony always sunny,good wifi, nice shower plenty of hot water,free to use safe as well,i found the hotel spotlessly clean

the price. the wifi was working well. had enough blankets

free wifi in all rooms

very clean hotel, free wifi was very good and staff very friendly.

could not understand why pool closed 2pm until 6pm

to the beach ud83cudfd6 quiet end of benidorm on the poniente beach pool bar open for drinks and snacks throughout the day access for people with mobility problems

to the beach ud83cudfd6 quiet end of benidorm on the poniente beach pool bar open for drinks and snacks throughout the day access for people with mobility problems very

large flat screen tv free wifi good food

spacious free parking in front of the hotel, great wifi

the wifi was hopeless as was the tv

poor wifi

wifi was just ok, my partner had to work and his connection wasn't that stable

food selection was ok, roof pool and bar was closed

could do with a couple of loungers on the ground floor pool

great for old town, pool area great, bar area great, just what we needed.

room food and pool very relaxing staff were good and friendly

the staff were always happy to book us a taxi to the bars and to the airport

wifi even when paid for was rubbish

wifi in the rooms was intermittent and poor

wifi in rooms, safe in room, swimming pool towles, this price was outrages need to be paid for

dividing walls were a little thin and could hear next door talking, also wifi was a little slow.

wifi was very poor

wifi kept cutting out

the worst wifi that i have ever experienced in any hotel, anywhere

wifi, courteous staff, clean rooms, breathtaking view of the water and boardwalk from my room, and

breakfast, dinner and tea had plenty of different choices and there was even unlimited ice creams

we had a spa room also which

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies and less

that evening shows were too late for us

staff very helpful and spoke very good english. lovely pool area

the food was exceptional! staff very friendly and supportive. the pool was great, kids loved it.

not anything on for kids at night

wifi fast, free and reliable

the hotel was spotless with excellent wifi

the wifi was excellent in room and the air conditioning was amazing !!

great location, pleasant rooms. bar very pleasant and good prices. breakfast was good.

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15 mins

wifi wasn't that good in the bedrooms it was poor

couldn't get the tv to work, however as i had my kindle logged onto the wifi & i didn't spend too much time in the room this wasn't much of an issue

no balcony in our room overlooking air con units, poor wifi.

hotel was in a good location value for money excellent choices at meal times good wifi connection good entertainment for the

wifi advertised in all rooms

the wifi didn t connect in the rooms, however that just meant i had to enjoy the company of the bar staff in the downstairs overall was a fantastic

location swimming pool and a very clean balcony good size

lovely pool area and great breakfast

maybe a bar at the roof by the bar as going up an down the lift for drinks was a pain

on the seafront great views nice bar area great roof terrace with a pool

nice to have wifi in the room, although intermittent

wifi was rubbish

wifi poor in your room

sometimes problems with wifi.

good choice of food at breakfast and evening meal

free wifi

wifi, two pools, clean

great spa and lovely bar seating area

great entertainment for adults and kids with a lovely atmosphere

equally the breakfast was great too, included in the price

free wifi, clean rooms, balcony

ds seem to play all day

is okay not enough variety of drink and all night life a good walk away when you have kids alot of high rise building and fumes from alot of traffic so busy around the shops with so

fabulous hotel, great friendly reception and breakfast was a great selection

for kids maybe is was too early in the year for their entertainment lots for older people music and

the entertainment was all spanish, wifi wasn't great, drinks were more expensive at the hotel

the apartment was exceptional. lots of space, fabulous air con & very strong wifi.

if you needed wifi there was a charge. most hotels offer free wifi now!

food and drink prices, good position for easy access to all areas, bbc channels on tv and good wifi, we had a great time there

having to pay for wifi. most places offer this service free.

free wifi and 2 streets away from the beach

room was a little on the small side and it was a particular squeeze around the bed itself and the wifi dipped out occasionally

wifi connection in the room could be improved which meant carrying out work was difficult.

the wifi doesn't seem to reach the 4th floor bedrooms.

hairdryer; fast wifi

wifi excellent

only one thing, the wifi connection could have been stronger.

location was spot on hotel room were clean and tidy wifi was an extra bonus

really good wifi and aircon

the wifi didn't work once upstairs.

excellent value for money. great central location. wifi good and free. british tv channels.

were no tea/coffee making facilities in the room and wifi did not work c;onsistently in the room

it was great value for money with excellent wifi, the location was perfect for my stay.

lovely roof terrace and pool. friendly helpful staff.

location swimming pool

shower curtain inadequate. rooms at back are not very nice. wifi keeps requiring the code.

air con and wifi included in the price

great sea view. pleasant bar excellent wifi in room.

good wifi

great location, nice big room, very good wifi.

location with amazing views from sea view room, friendly staff, early check in & arranged late check out

breakfast was included and featured nice coffee and a variety of food options

(refuel & gusto) staff were friendly, they were able to accommodate an early check in, i just made sure i asked ahead of time and they were able to sort which was amazing (+)location with amazing views from sea view room, friendly staff, early check in & arranged late check out (+)an early check in and upto 2 hour late check out for 10 euros per hour (-) no flexibility with early check in request, late check out request or room upgrade request

the breakfast was varied and delicious, the staff was friendly and welcoming, and the rooms were

we didn't stay overnight as i just got the room to freshen up as we had a late flight and couldn't get a late check out in other hotel

breakfast was great, something for everyone although some of the

pillows the ensuite bathroom was a good size and was spotless i treated myself to an hour in the spa which was truly relaxing the food was also great with a great selection and all the staff were

not heated outdoor pool

the restaurant and bar staff were all wonderful

was absolutely amazing, starting with the room itself and the breakfast ending with spa facilities and

my only constructive criticism would be the wifi could be better & defo needs some improvement

wifi was very weak and the lifts were often not working

thankfully the hotel has free wifi

thing was the pool was closed for the season and we didnt realise that before the trip but it wasnt a big

first for me) the cons: roof pool is the size of a tub gym is neglected and very basic food served is repeatable strong smell of cooking oil on clothes

there were no major issues with wifi

'super fast' wifi kept dipping in and out of connection which was frustrating when trying to watch a

arrival never got told breakfast was included with the room we booked, also never gave wifi

the wifi was very slow, to the point of not being able to load simple apps or websites

good wifi

lovely touch with one day a saxophonist playing around the pool and another day a duo singing summer tunes during cocktail-o'clock

in the restaurant, you have to go to the bar and wait in line for a drink

water in the pool was freezing cold but that could be down to the global energy crisis.

clean and great pool

lovely breakfast

very clean comfortable beds and bar prices were fair

very comfortable beds and had fabulous facilities ,loved the deluxe room and the roof top deluxe pool n lounge area

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

later and had a superior room which had a lovely wrap around balcony with a lovely view of the pool

early check in was no trouble

loved the fact that there is no extra charge for safety deposit box or wifi

food needs to be more choices nightly and no one told us about happy hour or time the wifi could be

poor and unstable wifi

wifi went on and off during the day. needed to refresh often

wifi constantly dropping out and having to sign back in. pool not heated october half term.

wait times too long , room had few problems with locks, just small things really wifi not great

but with good wifi all over hotel i was able to watch my downloads

wifi connection in my room functioned very poorly and it was slow

poor wifi system, extremely slow

the wifi could have been better.

wifi reception was poor and only one plug socket in the bedroom

very noisy in the room, very thin walls. we didn't have wifi for the duration of our stay

we couldn t get the tv to work with wifi so we could watch our own netflix in the evening.

great price - great location - quiet - very friendly reception, 24h - solid wifi, easy to set up - great plumbing - clean room - private bathroom - free breakfast

complementary toiletries, free wifi

good wifi connection

the free wifi and free

was fantastic clean friendly and worth every penny room cleaned every day inc new towels with wifi , air-con ,breakfast , tv , fridge, room safe and roof-top sun bathing all included what

now next door at the sister hotel mirador

hotel is clean, airy with good aircon excellent wifi and mini fridge

i had to search for anything negative, the only thing would be that not all rooms face the pool, however we were not there for the pool and used the hotel as a base

the pool! beautiful pools, amazing staff and really helpful.

the pool area was nice and relaxed with plenty of space to chill out

if you like peace and quiet, then go for a hotel room overlooking the pool; the suites overlook the street but have a good view

animator by the pool (aqua gym, pool volleyball, various other games) is amazing and very funny (-)gym a little sparse (+)clean friendly great pool sunbeds gym great breakfast super location

free wifi,safe,air on

the room was clean and i had a fridge, kettle and wifi included

location, spotlessly clean, everything you need, wifi, kettle, iron, hairdryer, safe

friendly staff, bed, shower, sink, toilet, balcony, television, safe, air con, excellent wifi, tea and coffee making facilities towels changed daily, great location slap bang in the middle

the wifi was a bit dodgy

breakfast buffet was amazing

great breakfast, great outside pool, inside pool for money

like to say a special thanks to paula in the restaurant and paco in the bar who made my parents stay so incredibly special

great views and pool

very clean hotel, breakfast was excellent.

wifi a little slow- but usable.

was great for the old town, set on the precinct, busy but not noisy, staff very helpful wifi good, very clean

shower - honestly the best i've ever used -sunloungers on the balcony of the apartment -free fast wifi

kettles not in room but free hot water from the bar almost anytime so no big deal.

the bar and breakfast room was great too