were no tea/coffee making facilities in the room and wifi did not work c;onsistently in the room

excellent value for money. great central location. wifi good and free. british tv channels.

it was great value for money with excellent wifi, the location was perfect for my stay.

lovely roof terrace and pool. friendly helpful staff.

good equipped gym

bar prices

fitness centre

high quality breakfast and was given a frontline balcony room.

do it yourself laundry which we were most appreciative of

gym could do with update.. price of parking

the gym had stupid opening hours, 10:00 to 14:00, then 16:00 to 20:00, should have a key card system

excellent breakfast. location good

lots of spa facilities

thing spectacular)

nice swimming pool for the kids

wifi was slow and down often.

wifi a disaster

wifi was terrible.

free wifi a must is a walk to the lighthouse at the end of town el faro

the wifi was really poor i

wifi was not available in bedroom

wifi could have been better.

wifi was not much good, slow

good wifi

free good size car park , free wifi, reasonable breakfast - croissants were lovely.

hotel with a swimming pool to die for breakfast was fantastic spanish all you can eat & drink wifi was strong everywhere good on site

wifi

clean, comfortable, ample free parking, good wifi, great value and a great breakfast

wifi was slow

other benefits are free parking and wifi

massive bonus that the kids are allowed in the pool in the evening

the breakfast was not good.

the entertainment was great each night (but very very loud with small kids trying to sleep)

not enough sockets in kitchen .

flat was very clean, there was big swimming pool outside

wifi superb and english tv ( bbc/ itv) easy climb up to old town and church (+) wifi good & free parking nearby (-)check in took very long because of a bad wifi connection.

wifi was terrible

d has a good connection)

the wifi is hit and miss.

dificult to get there with luggage, because it's up the hill with stairs. poor wifi signal.

air conditioner works and wifi is available

did not see a remote control for the tv, no wifi code was given

the wifi did not reach our room.

ac and wifi in room

wifi not as good as it should be

good wifi, clean rooms, hot shower with great pressure. on the sea front close to the old town

wifi in the room was quite slow/unstable but apart from that, all

first room had a damp problem with mould on the ceiling and strong smell, also the wifi wasn t strong

poor wifi connection

wifi was very good and free

embraces its olive pressing history a wonderful spanish experience with great staff and lovely pool restaurant was very nice and reasonably priced

petite patio and petite plunge pool in small terrace area

pool pretty pointless and not as good as photos

plunge pool was perfect to cool off after a hot day

area near the pool isn t spacious but it s not an issue , sometime it feels like the whole place is yours

the plunge pool came in very handy in the intense heat keyless entry was a good idea, to save carrying keys

breakfast was nice too

parking area across the road

hotel, with comfortable room, very polite and engaged personnel, rich breakfast and very nice pool

loved the pool and my room

breakfast was lovely

in the property which is also part of which looks like a very successful and busy gastro bar

a gorgeous wine bar with modern, funky rooms in a wonderful location close to the old town.

the wifi was spotty at times due to the stone walls

bed, fridge, excellent shower, wifi seemed good, great location in the old town, efficient aircon

wifi could have been faster, it was difficult to watch a movie, it had to buffer every 5-10 minutes

wifi was poor

strong wifi and amazing bed

a continental breakfast is available

not sure it should be called 'a hotel' when there is no bar and no reception as such

the two lads at the cocktail bar within the hotel, in the evening's, were both amazing, as well as the unique taste in the

cesar) was amazing staff so helpful starting with lorena on the desk- total asset to your hotel breakfast was excellent and again staff couldn t be more helpful please forgive me as i did not

wifi was awful, both my husband and i were trying to work but the connection was frustratingly

the uk tv channels did not work and the wifi also did not work

wifi is very bad in the rooms

only fault i could find was wifi was hit and miss

ease fix asap) -heated outdoor pool would be a big

the wifi wouldent work for me

well serviced room with good aircon & clean fridge, plus good wifi signal, secure carparking breakfast

there was no wifi also could not even use my roaming either which was unfortunate

the hotel is lovely,great for children,pool great ,wifi good ,safe deposit box included

ffet) well organised and staffed with attentive staff

no free wifi

having to pay for wifi and room safe.

would have liked kettle in room and at least free wifi in public areas

you have to pay for wifi

paying for wifi and certainly disappointed could only use mobile phone or tablet and not have both connected

the staff behind the desk, behind the bars and even pool side supervisors and entertainers were jolly and friendly

pool area gym all staff were great

the pool and surrounding area was great, the gym was superb

we enjoyed the spa and also the gym

just needs a bar outside by pool for drinks and snacks open

maybe wifi could be secure instead of open.

wifi not brilliant

wifi system is not secure so my iphone will not allow connection

perfect wifi in all areas of the hotel

- wifi in rooms/ public areas is weak to non-existing at times

i needed help for my wifi

the wifi kept dropping out so we couldn't use our laptop

m) and the wifi is very slow.

very poor wifi.

spacious room with large tv with plenty of english channels, wifi, good size fridge, kettle, mugs and a nice size balcony

t not breakfast times)

evening entertainment abysmal, free wifi on the 10th floor was patchy to say the least!

wifi was tempermental

e tea or coffee no cups no iron wifi code no clear to

wifi should be free in all parts of hotel

both pools were used each day by kids when on the website it states 1 is an adult pool

basic but clean and comfortable beds, two large pools and activities for kids and adults throughout the

very good choice of hot and cold breakfast

the staff lovely,rooms fabulous very clean had a small kitchen giving option for your own breakfast

breakfast was great and lots of choice

everything apart from having to pay for wifi

from street can be heard charged 30 euro 2 night parking , 10 euro safe and you have to pay for wifi

shouldnt have to pay for wifi and 2 each to print off our return boarding passes is excessive

food was mostly cold and wifi too expensive,should have been free .

if you wanted an iron, safety deposit box, use of wifi on the premises, even a jug of water at the dinner table

didn t like the service at the bar in the pool area, both upstairs and downstairs

really would like to return in the warmer weather to swim in the outdoor pool

with kids in need for afternoon nap at was crazy annoying

excellent selection of food at both breakfast and evening meal which was of a very good quality and well cooked

staffed at bar areas which was disappointing having to wait long while for drinks and

room, so clean, lovely pool and bar area

good sized apartments, comfortable beds. well equipped kitchen.

though we didn t go in because it was too

pool was never over populated

nice bar down stairs swimming pool was open in feb

lovely hotel really stylish amazing swimming pool

the pool bar food was lovely

spent weekend alone with my kids and throughly enjoyed the peace

pool boys didn t have a lot to do but could ve perhaps cleaned around the pool area and the

amazing breakfast, great pool and plenty of space for sun bathing

apart from not been able to take drinks purchased from the bar into the restaurant to eat

nice pool area with bar close and good

side compared to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool area

pool was very quiet. didn't get the sun until late.

was spot in, always beds available by the pool, food was great and so many choices each night, drinks very reasonably priced

the bar, the pool

good bar service and good atmosphere

pool was shaded after 1pm

staff were a bit short at the bars

pool party and the staff are great

location, wifi and general cleanliness is very good.

excellent free wifi

both our phones easily connected to wifi in bars

not enough umbrellas near the pool

lovely buffet breakfast

wifi poor dissapointing, and said had british tv i got bbc1 bbc2 no itv or ch4

wifi could be better otherwise there is no complain

wifi awful

wifi intermittent in room and only worked properly the first day i was there.

wifi was terrible, fridge didn t work and needed replaced, eventually

poor wifi.

wifi not so great

wifi wasn't good and the mattress wasn't very comfy but other than that we had a great

didn t affect us bedroom was really nice mini fridge hairdryer tea and coffee facilities free wifi we were never disturbed so always got a good nights sleep staff very helpful overall the best

ry small) pool and the sun beds were really comfy too

cant comment on wifi/breakfast/pool/entertainment etc as i was meeting friends so just needed a good base

room 207, amazing pool view. plenty of space.

found the hotel, bar & pool area to be clean & tidy

breakfast could be better. location great.

friendly bar staff and good choice of drinks at reasonable prices

lovely hotel good breakfast fab location

location & gr8 water slides for the kids supervised too

stayed in a suite on 14th floor which was spacious and clean, however we had a kitchen unit with no utensils at all not even a plate or knife and fork

breakfast room was clean with the food well presented, lotsof staff availble at breakfast

plenty of choice for breakfast

that i had to pay for the drinks during the dinner, even for the water and juice for the kids

selection of breakfast items, good breakfast times for the buffet restaurant, freshly made eggs and omelette if

great pool and facilities

location close to the beach, pubs, bars, nightlife

stay at the pueblo benidorm, we thoroughly enjoyed it, it has a brilliant central location, nice pool area and always managed to get a sunbed

d often looking a bit dried up)

clean, comfortable rooms with a big balcony overlooking the pool

from the reception, security , bar staff, house keepers

the staff were exceptional, bar staff around the entertainment/pool were great

but most of all the 2 girls doing kids club where absolutly

views over the beach wifi was excellent and food good and varied lots of choice

om safe, wifi code, air conditioning) more information would have stopped the need for a second visit

wifi was a bit slow and not working very well in the pool area and on the balcony

wifi connectivity was good and the view was brilliant, right the way up to cala de finestrat

elevator system is a nightmare. wifi is not available or with poor connection at the pool

would say the swimming pool

clean, central and the staff were very helpful. great pool area and good facilities

breakfast great thanks love

great pool area to chill around.

the pool is awesome. social area around the pool is super. food is 5 starts. animation is good.

location very clean & comfortable room soft bed wifi staff pool

keep coming down to use wifi

great location, comfy bed, free wifi

friendly welcoming staff, good free wifi and great location

good wifi, we found the all inclusive option great because the food was very good

pool open all year

power showers lashings of hot water and towels lovely pool and bar

arranged a late check out and did not charge a fee for this facility

however the staff were happy to make me plain pasta when the choice was limited and the salad bar was good

pool and meals

very poor wifi, difficult to access.

great free wifi internet at super speed in room food very good buffet style with feature cooking section

wifi signal poor at times

fantastic ud83dudc4f great tv, do big, and great wifi kettle in room, plus fridge, and loved the color lighting

half board then said if you want tea and coffee filled eveu day it's 5 extra for the week and wifi was not good and to log on is very

pool was freezing needed to be a little more warmer so kids could enjoy it more

water park was smaller than it looks in the photos but still better than everywhere else nearby

the water experience area for kids the ‘beach’ area

for family with kids all inclusive is worth every cent - food is amazing and lots of vegetarian options

friendly girl on bar around the pool

bar staff great too

spa and treatment facilities on site were exceptional ud83dudc4c so professional and well managed

the hotel had a washing machine so we could do our laundry too

time in benidorm it was a wonderful stay,,hotel,,food,,location,,very clean,, staff were great spa was wonderful,,entertainment was ok but did head out to see a few shows n bars would highly

awesome hotel, staff, location spa facilities treated like family

theres a complimentary safe, kettle, fridge, iron/ironing board, slippers and dressing gowns and wifi

) this hotel does not have functioning wifi

food & wifi could of been better

wifi wasn t the best and food was nice but only warm

a/c didn t work, no hot water, wifi didn t work and a smell in the room that was not of cleanliness

poor and unstable wifi

food needs to be more choices nightly and no one told us about happy hour or time the wifi could be

wifi went on and off during the day. needed to refresh often

and unstable wifi, right inside room; not the best buffet dinners i got

friendly, rooms clean and moderate, wifi works great

provided the details via whatsapp - easy to use instructions for the codes and wifi

the kitchen was fabulous and had everything you could think of including a dishwasher and washing

mething you don t normally get) fully equipped kitchen nice balcony with good

the beautiful big fridge freezer provided to go with the coffee and tea provided already in the kitchen with the coffee machine on worktop and an antibacterial kitchen surface spray cleaner would

beds, bathrooms good, en-suite a little small but does it s job, all you need in the kitchen, even coffee pods, tea and biscuits

wifi excellent around the hotel

was great - very reasonable to upgrade to half board wifi was very good bowling green was an added

modern, clean, good facilities, helpful staff,comfy beds, free wifi and good tv channels.

was a bit uncomfortable and wifi let me down at times

quick check in, very comfortable beds, modern, perfect room temperature, nice breakfast, fast wifi, great

wifi in bedroom poor

air con and wifi in the room.

wifi quite poor

breakfast was very good, wifi on site and as we were there off season parking was on the road outside

poor wifi

wifi worked very well

couldn t connect to wifi

the wifi was very good i was on the second floor. lovely view

options not to have room service each day

early check in, location was good and the shower was good.

towels and bed linen, lovely man at reception when we arrived, good english channels on tv, wifi excellent, entertainment to

beds were comfortable. kettle was a bonus. wifi was good

wifi & beds poor

television was a nice bonus, wifi was very poor, beds could be more comfort but overall great

get wifi not enough sun loungers too many people from other hotels come in to use pool area food was

english there and football was on for us in bar , just the 2 of us watching but brilliant, lovely pool

so we could chill by the pool

very new - rooms and pool area were exceptional

lovely breakfast buffet, pool area clean and tidy, all round good value

also coffee only available in resturant at breakfast time

chose to have half board)

ideal location for us. breakfast top notch - although could be maybe 30mins longer either side.

for my room which were both met and the room was lovely with lovely view overlooking swimming pool and the waterfall

very clean great swimming pool and friendly staff and great location

the pool area was nice and relaxed with plenty of space to chill out

location, really friendly and efficient staff, gorgeous pool, an extremely comprehensive restaurant; so much choice

was nothing not to like the staff was great the room was perfect and the pool areas was very good

i had to search for anything negative, the only thing would be that not all rooms face the pool, however we were not there for the pool and used the hotel as a base

wifi not very good

one minor point, wifi is free but only for the1st 24 hours which i found a little strange

wifi and rooftop pool. good localisation.

great wifi friendly helpful staff and great location near beach and entertainment

english tv free wifi however patchy in places

i wasn't given the wifi code on booking in

lack of info on arrival, wifi, air con

the speed of wifi is weak.

aircon in room not cold enough and wifi wasn t good

beds were very firm and comfy with fast wifi

wifi, two pools, clean

free wifi

we tried the gym and spa

loads to do for the kids. spotless there and great location. staff extremely helpful too.

bar tenders work very long hours though, felt sorry for them as they looked tired in the late

the food was very good! the pool area and jacuzzi lovely!

i had a sandwich at the bar and paid

restaurant, for not high extra cost (15 for adult and 10 for kid for a dinner) good playroom for kids inside the hotel parking in the garage under the hotel, but for extra 12 euros per night spa (+)hotel is a perfect choice for families with kids (-)pool is small and usually kids are jumping in (-)kids club not on, nor were most published animation activities (+) paula the entertainer for kids was very good at her job (-)was not good in the room or the kids playing area (+) the kids loved her discos every evening and playhouse activities during the days

per hour and 6 for

breakfast was great, something for everyone although some of the

wifi was poor

wifi is super bad , couldn t use it

the wifi signal was not so good unless in reception area.

good wifi

spacious free parking in front of the hotel, great wifi

everything was perfect apart from wifi but not a major issue

very slow and sometimes non existing wifi

wifi could be better

if anything, the wifi is difficult and weak.

gripe on this stay was the wifi it wasn t available at all for the first couple of days, then worked ok, a little

having to pay for wifi. most places offer this service free.

the entertainment was all spanish, wifi wasn't great, drinks were more expensive at the hotel

the wifi works everywhere in the hotel even around the pool which is a big

the apartment was exceptional. lots of space, fabulous air con & very strong wifi.

comfortable bed and excellent shower & good wifi

wifi connection in my room functioned very poorly and it was slow

wait times too long , room had few problems with locks, just small things really wifi not great

were on the 19th floor and the wifi was nonexistent

the wifi could have been better.

wifi is working in the hall, but not in the room

'super fast' wifi kept dipping in and out of connection which was frustrating when trying to watch a

there were no major issues with wifi

the wifi was very slow, to the point of not being able to load simple apps or websites

arrival never got told breakfast was included with the room we booked, also never gave wifi

good wifi

excellent breakfast buffet

pool area doesn t open until 9,00am queuing started at 8

excellent breakfast with healthy options like soy milk,nuts,baked beans,etc

breakfast had a nice selection, but the quality of the food was dissapointing

in mouth then having to share the tongs while covid is a threat , also found the staff at breakfast time a cold and unfriendly, often no reply when thanking them for taking a plate away we

was fresh looking, the bar area was full of natural light

staff were really friendly & the room we had over looked the pool and it was lovely

very clean comfortable beds and bar prices were fair

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

nice bar area and although we didn t go in the pool, it looked fabulous

couldn't get the tv to work, however as i had my kindle logged onto the wifi & i didn't spend too much time in the room this wasn't much of an issue

wifi only lasts for 4 hours

wifi wasn't that good in the bedrooms it was poor

hotel was in a good location value for money excellent choices at meal times good wifi connection good entertainment for the

wifi advertised in all rooms

free wifi, clean rooms, balcony

is is totally personal preference on my behalf)

school next door it s noisy and they play music loud from 9am sunbathing listening to screaming kids all

next to a school so at 9am the music sounds loudly for the kids to start getting in line

the room which was a pool view room was good but it did smell of tobacco smoke

very good size rooms and breakfast was great

last but not least, we were visiting with our two kids and still got room which was just above the smoking area outside and it was awfully loud

they let us leave our car in the parking after we checked out so we could take the kids to the park nearby

large selection of food at breakfast and tea

best breakfast ive had at a hotel, token gesture gym rather than properly maintained

only one thing, the wifi connection could have been stronger.

the wifi didn't work once upstairs.

really good wifi and aircon

location was spot on hotel room were clean and tidy wifi was an extra bonus

wifi excellent

great price - great location - quiet - very friendly reception, 24h - solid wifi, easy to set up - great plumbing - clean room - private bathroom - free breakfast

we couldn t get the tv to work with wifi so we could watch our own netflix in the evening.

the breakfast was not very good. room floor could be cleaner. slow wifi.

complementary toiletries, free wifi

wifi reception was poor and only one plug socket in the bedroom

good location for value for money. clean, great shower plus wifi. nice facilities & staff.

no wifi - more essential than a pool these days poolside cleanliness

of wifi services, although we knew that when we book it

pool shoukd be restricted to adults only, few children using lilo in the pool which was only

food

half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but we were unable to get

there was a lovely bar just down the road which was very welcoming and served great tapas

t the hotels fault of course)

staff were so friendly and helpful, was allowed to check in early and get a late check out

very basic,no facilities ie bar or food,roadworks outside

good value and nearly forgot wifi was very good and we were on the third floor

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

breakfast buffet was great it had everything and more , fantastic choice

breakfast was cold, all food presented was cold

very small gym tucked away from everything beside an indoor car park

the roof bar terrace and pool were very special

also the breakfast was delicious so many options for food

rooftop bar and pool were stunning with great views

hotel was an adults only hotel

water slides in the pool

much to do, safari and water park were amazing

access to the zoo and water park great to entertain kids without having to travel out if

food in the water park is free if you re all inclusive but the wait was far too long, better off bringing a

no kids play area near restaurant/bar

reception, bar and waiting staff are all wonderful

the hotel was spotless with excellent wifi

wifi fast, free and reliable

the wifi was excellent in room and the air conditioning was amazing !!

staff in bar on a night were brilliant, had great banter with them

bar let me have hot water as don't drink

the location is good- we visited the water park and natura animal park which were great

the bar and restaurant staff were friendly

the premium pool was absolutely amazing

otherwise lovely stay, worth getting premium room for the use of the vip pool if nothing else

one of the lifeguards are on the slides was brilliant with the kids

loved this hotel food spot on staff lovley roof top pool great would defo stay again

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children did appear with parents but were quiet,

pool area bar and prices

my kids love the food

every thing - apart from pool not open

i miss the fridge on the room and the fee for wifi???

found dark hair) and wifi was very poor in the room

air con was very good, good wifi all around the hotel and at good speed

room, very small bathroom, not great level of cleaning, no parking, no wifi, no air com, bathroom door frame was coming off, do not recommend and will not come back

enormous breakfast selection. good wifi. very clean.

shower - honestly the best i've ever used -sunloungers on the balcony of the apartment -free fast wifi

was great for the old town, set on the precinct, busy but not noisy, staff very helpful wifi good, very clean

wifi a little slow- but usable.

maybe more of a english breakfast

down side was trying to find bar staff to serve and get bill, but it is out of season so probably explains why, although quite

yes its small but had everything i needed for a good stay, nice little belcony always sunny,good wifi, nice shower plenty of hot water,free to use safe as well,i found the hotel spotlessly clean

for money good location helpful and polite staff good wifi connection excellent choices for breakfast very clean

the price. the wifi was working well. had enough blankets

bed was comfy. good wifi

good wifi

wifi was really poor

wifi connection could be better, but it seems that the same problem occurs everywhere in this

location great it had air con safe and wifi that you didn't need to pay extra

also, very temperamental wifi

although wifi works great in room, it was hit and miss downstairs in the bar.

my only constructive criticism would be the wifi could be better & defo needs some improvement

thankfully the hotel has free wifi

wifi was very weak and the lifts were often not working

first for me) the cons: roof pool is the size of a tub gym is neglected and very basic food served is repeatable strong smell of cooking oil on clothes

gym looked good

the pool and pool area was great, clean spacious and freindly

very quite and relaxing the pool area was very clean and not far to the town and beach

not something i disliked ,however , the location of the pool and sun loungers are covered in between 3 building so you probably get maybe 1 hour of sun the

the pool area,&dining room no larger louts about

would be nice if there were some sun lounger by the pool