comfortable, clean rooms with good aircon and wifi

strong wifi

the air-conditioning/heating worked well and the wifi connection was perfect

little hotel with nice views and exceptional breakfast

amazing location. exceptional complimentary breakfast.

there is a bar where customers can serve themselves

everything has been thought of: from ipads for information and leisure purposes, open bar for late evenings to breakfast on the patio

the honesty bar was nice touch and the house was gorgeous and felt very at home

was delicious in every detail, the meal we had on monday night fabulous, the well stocked honesty bar for a relaxing evening on the terrace or by the fire, the library and music room

liked the honesty bar too

wifi worked very well pretty much in every spot; we were able to work

wifi connection/speed was not super good/fast

wifi sometimes failed me for short period of times, but it might have been because the weather was

location with fantastic views had use of the kitchen on our own & loved our 2 nights there

it s very secluded beautiful property, amazing views, nice rooms, great kitchen for cooking and very

the wonderful swimming pool

lovely owners delicious fruit and vegetables from the farm great swimming pool

ampoline/table tennis), and the grass area

we travelled with small kids and this was a perfect place for kids

the place was perfect for our group of three families with children as the kids enjoyed the pool, the play area

good bed, nice spacious bathroom, good wifi

ke stone) hard beds with weird thin covers

no wifi

power excellent and hot, free car park opposite, near to a number of shops and food outlets, free wifi, english spoken at reception, electronic key card entry, tv and aircon

tv did nit work, no wifi, no hairdryer, very

secure parking included in price was a bonus

we loved the gardens and the pool

breakfast was very good, you could request more than just a continental breakfast

breakfast was also disappointing no eggs or warm dishes, a bit dry bread and limited selection

the pool is cute but very small more decorative than practical

english there and football was on for us in bar , just the 2 of us watching but brilliant, lovely pool

so we could chill by the pool

very new - rooms and pool area were exceptional

view from the balcony and the shower and pool very clean nice decor quiet and peaceful small with only a few rooms great service - the

us and put the details in an envelope under the room door basic but perfectly nice continental breakfast

breakfast was good

the location, the food, the pool, the views

breakfast was great and if they somehow could arrange that for earlier time in future that

excellent breakfast. comfortable bed. beautiful surroundings.

the view, the pool, the whole place

breakfast was very elegant, i was served as a queen :) people who work there helped me a lot,

the sea water pool was a refreshing change from chlorinated pools

quiet location, beautiful pool area

the kids weren't able to use the indoor swimming pool and the outdoors one weren't heated at all so

furthermore, while the room is equipped with a kitchenette, it lacks even the most basic utensils

pool bar served lovely cocktails and splendid food

the buffet food for breakfast and dinner was delicious

pool boys didn t have a lot to do but could ve perhaps cleaned around the pool area and the

the pool bar food was lovely

breakfast another guest behaviour was complete disgraceful but this was not the fault of the

only few staff members at restaurant and bar speaks good english. lots of misunderstanding.

services were not included

one of the lifeguards are on the slides was brilliant with the kids

check out is at 10am and the open the pool at 10am, very uncomfortable

the bar and restaurant staff were friendly

great place for kids lots of entertainment

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

mini bar refilled very day

no kids play area near restaurant/bar

the amount of activities available for the kids.

kids are well looked after by animators, and there are several playgrounds, mini-zoo, mini-shop and

:-) - access cards - you will get a bracelet with a bar code

bar open

nice room and pool. clean.

premium villa is a perfect size for a couple with two kids

a mile walk to the hotel pool

that we had our own mini pool, kitchenette, comfortable beds and free transfer to the main hotel for breakfast

the wifi didn't work at all. the staff weren't very pleasant

to get onto wifi

wifi

slight hassle connecting to wifi

but that doesn t take away from the other very nice and genuine staff members that acc helped wifi was absolutely horrible only really worked in your room could be better for the size of the

loved the pool and my room

beautiful hotel, friendly staff, clean pool, great breakfasts, all in all a fantastic stay

location, ease of parking, friendly, helpful staff

there is a lovely pool (we didn t get chance to use) with beds and a pool bar with lovely patio (+) pool area was nice and we could order food and drinks from the bar in the hotel (+) clean pool and outside bar area (+) a great bar with plenty of seating inside and outside (-)the chairs in the bar require cushions, very hard and not very comfortable. (-)a little more atmosphere needed in bar area (-)in room, restaurant and bar area

clean pool and outside bar area

the only poor service was the bad wifi signal.

drawn out process checking in and still weren't given details about location of rooms, breakfast, wifi, parking etc and checking out they just wanted rid of us, didn't ask if

good wifi and very clean room, huge swimming pool

spa pool expensive to use at 25 euros per day per person.

but does mean if you don't speak spanish you haven't got a clue what's going on (same with the kids club and pool entertainment)

level should limit families with kids, the pool, restaurant and noise was all around families with kids not behaving properly

is lovely, it has good facilities such as gym and spa, multiple pools and breakfast has a good range of options

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

food was great and in the level there was a heated pool

great facilities. stayed at the level and the pool area and bar was a great addition to the stay

wifi in the room was quite slow/unstable but apart from that, all

wifi was very good and free

poor wifi connection

first room had a damp problem with mould on the ceiling and strong smell, also the wifi wasn t strong

good choice for breakfast

not connect to wifi at all had to hold shower head did not fit in holder the hotel is very tired needs a fresh

wifi was not available in bedroom

good wifi

wifi could have been better.

wifi was not much good, slow

dificult to get there with luggage, because it's up the hill with stairs. poor wifi signal.

wifi was terrible

the wifi is hit and miss.

password for available wifi network

air conditioner works and wifi is available

large clean rooms, comfortable beds, good wifi and tv with channels for all nationalities

122 was fab and we had great wifi and an english channel on the tv

good wifi

minor drawbacks: no elevator but the staff will help you, minifridge could be somewhat cooler, wifi could be faster

other benefits are free parking and wifi

wifi works well

good wifi

i liked i could pay for late check out

last but not least, we were visiting with our two kids and still got room which was just above the smoking area outside and it was awfully loud

the value for the room plus full dinner and breakfast buffet and dancing was amazing!!

they let us leave our car in the parking after we checked out so we could take the kids to the park nearby

hotel staff fantastic breakfast good,choice ov continental and british lovely rooftop pool and tanning area with bar and

need more pillows. bed very hard. couldn't find gym

strong wifi and amazing bed

breakfast was lovely

the breakfast was very good and we could not have had a better waitress than valentina

the two lads at the cocktail bar within the hotel, in the evening's, were both amazing, as well as the unique taste in the

fantastic breakfast selection

wifi was poor

wifi could have been faster, it was difficult to watch a movie, it had to buffer every 5-10 minutes

bed, fridge, excellent shower, wifi seemed good, great location in the old town, efficient aircon

the wifi was spotty at times due to the stone walls

of wifi services, although we knew that when we book it

good location for value for money. clean, great shower plus wifi. nice facilities & staff.

no wifi - more essential than a pool these days poolside cleanliness

main pool was separate from the hotel opposite

the pool on the roof was the size of a jacuzzi and the entertainment wasnt great but again that didn

good value and nearly forgot wifi was very good and we were on the third floor

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

we did not stay for diner but breakfast was varied and plentiful

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

breakfast was excellent

exceptional service, my room was cleaned well and the bar staff are very friendly.

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children did appear with parents but were quiet,

reception staff were very friendly and helpful and the foyer/bar areas were very nicely designed and attractive

swimming pool cramped in

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and pool

parking available -small windows in the basement rooms -you can t pay with amex - wifi was a catastrophic

wifi didn't work - this was a pretty big issue

wifi doesn't work properly in our room

wifi didn't work for last three days - hopefully easy to sort

ease fix asap) -heated outdoor pool would be a big

in the property which is also part of which looks like a very successful and busy gastro bar

a gorgeous wine bar with modern, funky rooms in a wonderful location close to the old town.

half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but we were unable to get

very basic,no facilities ie bar or food,roadworks outside

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

staff were so friendly and helpful, was allowed to check in early and get a late check out

staff really nice and helpful allowed storage of bags and early check in

location was good plunge pool excellent cooler well equipped

petite patio and petite plunge pool in small terrace area

the plunge pool came in very handy in the intense heat keyless entry was a good idea, to save carrying keys

area near the pool isn t spacious but it s not an issue , sometime it feels like the whole place is yours

the bed was very comfortable and there was little pool in the common area

of one of bed

found dark hair) and wifi was very poor in the room

of been better if wifi was free but apart from that it's all great indoor pool could of been

room daily good wifi connection good selection of food good location good entertainment value for

buffet is very good, the hotel is very clean, very nice bath room, comfortable beds, free wifi, cable tv with spanish, english, dutch etc channels, aircon in rooms

wifi didn't work and cudnt use swimming pool wasnt hot enough

wifi could be better

aircon was poor and wifi on top floor was very weak

gripe on this stay was the wifi it wasn t available at all for the first couple of days, then worked ok, a little

wifi as i worked remotely while there, good selection of food when full board for the price

the wifi was really poor i

free wifi a must is a walk to the lighthouse at the end of town el faro

wifi was terrible.

wifi was slow and down often.

wifi a disaster

what a fantastic view from the room, the heating was super, lovely comfortable beds and the wifi was top quality

room was tiny only 3 plugs - one for tv one for fridge one for you wifi not reliable always braking out we were on 7 floor ground floor was

wifi could be improved.

wifi had frequent disconnections, was for long periods completely not working, and even when it did

food the view the cleaner was wonderful the staff the facilities the entertainment the free wifi the room had a fridge

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

the receptionist was particularly helpful with my wifi and transfer arrangements

great wifi access

staff comfy beds and soundproof bedroom nice pool and sun beds in the sun and in the shade steady wifi throughout the hotel strategic location: walking distance to the beach and bus to benidorm

issue was that the gym is not the same as the pictures provided

room service options

location, 12 mins walk from beach, good restaurants near, pool was lovely, breakfast had a good variety

water park

the entertainment was great each night

1 plug socket in the kitchen have to keep unplugging every time to use the appliance apart from that nothings to

2 single beds with a couch that pulls out for kids

ac and wifi in room

did not see a remote control for the tv, no wifi code was given

we asked for wifi code

good wifi, clean rooms, hot shower with great pressure. on the sea front close to the old town

the wifi was working very fast

wifi superb and english tv ( bbc/ itv) easy climb up to old town and church (+) wifi good & free parking nearby (-)check in took very long because of a bad wifi connection.

very clean hotel, free wifi was very good and staff very friendly.

free wifi in all rooms

pool bars barista, a young girl was very polite and professional too

to the beach ud83cudfd6 quiet end of benidorm on the poniente beach pool bar open for drinks and snacks throughout the day access for people with mobility problems very

the staff was very helpful and friendly, especially elena at the bar who made my stay absolutely amazing

wifi didn t reach our room properly so we had to go outside to call someone or send a message,

dividing walls were a little thin and could hear next door talking, also wifi was a little slow.

wifi even when paid for was rubbish

the wifi was terrible, i paid extra to have it in my room but the reception was so bad i had to go down

charge for basic wifi window drapes not closing day

nice swimming pool for children 3

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies

entertaing was very good , the pool grounds were very nice with a cafe for drinks

the hot tubs were not on and pool was not in use as did say on description pool open all year round and was disappointing to

pool for the kids was brilliant wasn't crowded could always gey sun lounger or seat

yes its small but had everything i needed for a good stay, nice little belcony always sunny,good wifi, nice shower plenty of hot water,free to use safe as well,i found the hotel spotlessly clean

for money good location helpful and polite staff good wifi connection excellent choices for breakfast very clean

bed was comfy. good wifi

wifi virtually non-existent in the room i had. had to go down into reception area.

free wifi

nice to have wifi in the room, although intermittent

sometimes problems with wifi.

wifi poor in your room

wifi was rubbish

breakfast was beautiful

room food and pool very relaxing staff were good and friendly

very clean, comfy beds, good aircon in room, lovely pool area!

the pool and pool area was great, clean spacious and freindly

location in the old town ,near the beach ,good bar /swimming pool ,nice clean room would stay here

the roof top bar opened at 4pm so during the day you could not get a drink.

maybe wifi could be secure instead of open.

wifi system is not secure so my iphone will not allow connection

wifi was poor, kept losing signal.

wifi not brilliant

perfect wifi in all areas of the hotel

wifi kept cutting out

wifi, courteous staff, clean rooms, breathtaking view of the water and boardwalk from my room, and

the worst wifi that i have ever experienced in any hotel, anywhere

is placed on a calmer beach named poniente, 500m far from very alive city center swimming pool + spa very nice and warm sea, clean beach all inclusive - wide choise of very good meals really very

pool area was always in the shade as its behind the hotel

the wifi was excellent in room and the air conditioning was amazing !!

the hotel was spotless with excellent wifi

wifi fast, free and reliable

awesome bar staff in the cafe

one member of the bar staff wasn't very friendly. sorry, didn't get her name

the hotel has a roof top pool with lots of sunbeds and a shower and toilet

the wifi didn t connect in the rooms, however that just meant i had to enjoy the company of the bar staff in the downstairs overall was a fantastic

nice small roof top pool

pool was lovely and not overcrowded

top pool sun trap, brilliant for the money, would definitely stay again :) went with partner no kids this time

couldn't get the tv to work, however as i had my kindle logged onto the wifi & i didn't spend too much time in the room this wasn't much of an issue

wifi only lasts for 4 hours

wifi wasn't that good in the bedrooms it was poor

wifi advertised in all rooms

no balcony in our room overlooking air con units, poor wifi.

wifi, two pools, clean

free wifi

had a little soccer pitch and trampolines for the kids

the varities in the breakfast and dinner exceeded my expectations

staff were friendly and helpful also and plenty for kids to do

free wifi, clean rooms, balcony

the pool was great, although a little cold at times

great pool view room

more options could be added to breakfast

the room which was a pool view room was good but it did smell of tobacco smoke

free wifi and 2 streets away from the beach

room was a little on the small side and it was a particular squeeze around the bed itself and the wifi dipped out occasionally

the wifi doesn't seem to reach the 4th floor bedrooms.

hairdryer; fast wifi

wifi connection in the room could be improved which meant carrying out work was difficult.

the entertainment was all spanish, wifi wasn't great, drinks were more expensive at the hotel

wifi is terrible

having to pay for wifi. most places offer this service free.

no map could be found in the reception area of the area or the wifi code was not given on arrive

food and drink prices, good position for easy access to all areas, bbc channels on tv and good wifi, we had a great time there

the gym could have been more of a gym.

if you like buffet style food, i highly recommend the breakfast buffet which has something for everyone

pool was interesting and varied

my personal favourite was the rooftop swimming pool/sunbathing area

bar drinks exceptionaly good value, glass of white wine and glass of cava 6 euros

really good wifi and aircon

only one thing, the wifi connection could have been stronger.

the wifi didn't work once upstairs.

wifi excellent

location was spot on hotel room were clean and tidy wifi was an extra bonus

very good wifi coverage

to be told to collect the wifi code before you go up to your room, or you have to come back down again to get it

air con and wifi included in the price

good wifi

shower curtain inadequate. rooms at back are not very nice. wifi keeps requiring the code.

no flexibility with early check in request, late check out request or room upgrade request

an early check in and upto 2 hour late check out for 10 euros per hour

location spot on ! friendly staff . breakfast if you wanted it looked fresh and healthy

excellent location, and the details for pets were really nice. breakfast was good.

breakfast was included and featured nice coffee and a variety of food options

thankfully the hotel has free wifi

wifi was very weak and the lifts were often not working

my only constructive criticism would be the wifi could be better & defo needs some improvement

very nice reading lounge and bar area

there is also a gym and toilet facilities on the roof top

heated outdoor pool

per hour and 6 for

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and loads of choice

the hotel breakfast selection was superb. friendly and helpful staff and a great location

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and

good wifi

'super fast' wifi kept dipping in and out of connection which was frustrating when trying to watch a

there were no major issues with wifi

arrival never got told breakfast was included with the room we booked, also never gave wifi

the wifi was very slow, to the point of not being able to load simple apps or websites

closer to old town but central enough to be a short walk to the beach and main prom - snack bar was ok but quite limited in

lovely touch with one day a saxophonist playing around the pool and another day a duo singing summer tunes during cocktail-o'clock

lovely breakfast

in the restaurant, you have to go to the bar and wait in line for a drink

excellent breakfast buffet

very comfortable beds and had fabulous facilities ,loved the deluxe room and the roof top deluxe pool n lounge area

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

swimming pool lovely aswell it's nice that it's on the first floor nice view and has a bar

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if it was

friendly, rooms clean and moderate, wifi works great

food needs to be more choices nightly and no one told us about happy hour or time the wifi could be

wifi went on and off during the day. needed to refresh often

poor and unstable wifi

the wifi to do emails very slow and sometimes not work

large flat screen tv free wifi good food

wifi was just ok, my partner had to work and his connection wasn't that stable

spacious free parking in front of the hotel, great wifi

wifi was poor

the wifi signal was not so good unless in reception area.

were no tea/coffee making facilities in the room and wifi did not work c;onsistently in the room

excellent value for money. great central location. wifi good and free. british tv channels.

it was great value for money with excellent wifi, the location was perfect for my stay.

good equipped gym

i've not sampled any other meals and not have i used the pool area

wait times too long , room had few problems with locks, just small things really wifi not great

but with good wifi all over hotel i was able to watch my downloads

wifi connection in my room functioned very poorly and it was slow

poor wifi system, extremely slow

the wifi could have been better.

wifi reception was poor and only one plug socket in the bedroom

very noisy in the room, very thin walls. we didn't have wifi for the duration of our stay

we couldn t get the tv to work with wifi so we could watch our own netflix in the evening.

great price - great location - quiet - very friendly reception, 24h - solid wifi, easy to set up - great plumbing - clean room - private bathroom - free breakfast

complementary toiletries, free wifi

good wifi connection

the free wifi and free

was fantastic clean friendly and worth every penny room cleaned every day inc new towels with wifi , air-con ,breakfast , tv , fridge, room safe and roof-top sun bathing all included what

now next door at the sister hotel mirador

hotel is clean, airy with good aircon excellent wifi and mini fridge

room with everything you need, hairdryer, kettle, fridge, safe, iron and board, free wifi, air con and heating, tea and coffee in room

free wifi,safe,air on

the room was clean and i had a fridge, kettle and wifi included

location, spotlessly clean, everything you need, wifi, kettle, iron, hairdryer, safe

friendly staff, bed, shower, sink, toilet, balcony, television, safe, air con, excellent wifi, tea and coffee making facilities towels changed daily, great location slap bang in the middle

shower - honestly the best i've ever used -sunloungers on the balcony of the apartment -free fast wifi

was great for the old town, set on the precinct, busy but not noisy, staff very helpful wifi good, very clean

wifi a little slow- but usable.

maybe more of a english breakfast

the sun terrace at our room. the bar area.

wifi needs to be a little better

family not recommended for light sleepers it is clean rooms have most things like iron,safe,tv,wifi

wifi was really poor

wifi connection could be better, but it seems that the same problem occurs everywhere in this

there were free tea and coffee making facilities, a free, safe, and strong free wifi

i had to search for anything negative, the only thing would be that not all rooms face the pool, however we were not there for the pool and used the hotel as a base

the pool! beautiful pools, amazing staff and really helpful.

the pool area was nice and relaxed with plenty of space to chill out

warm welcome from reception with early check in

location, really friendly and efficient staff, gorgeous pool, an extremely comprehensive restaurant; so much choice