the wifi signal was not so good unless in reception area.

wifi was poor

poor wifi

good wifi

wifi was just ok, my partner had to work and his connection wasn't that stable

the place is nice and also the room, pool and restaurant delicious

lovely location. staff very friendly. lovely pool. very good evening meal.

room had a sea view and pool view

nice pool, friendly staff, ample parking, supermarket close

needed more shade parasols at pool

perfect wifi in all areas of the hotel

good wifi connection

- wifi in rooms/ public areas is weak to non-existing at times

wifi not brilliant

wifi system is not secure so my iphone will not allow connection

the spaces are cozy and the team was very friendly and helpful

the uk tv channels did not work and the wifi also did not work

wifi was awful, both my husband and i were trying to work but the connection was frustratingly

wifi works well

only fault i could find was wifi was hit and miss

ease fix asap) -heated outdoor pool would be a big

strong wifi and amazing bed

lovely breakfast too

the breakfast was very good

comfortable, excellent location, roof terrace, great breakfast, wonderful facilities

a continental breakfast is available

the wifi was spotty at times due to the stone walls

bed, fridge, excellent shower, wifi seemed good, great location in the old town, efficient aircon

wifi could have been faster, it was difficult to watch a movie, it had to buffer every 5-10 minutes

wifi was poor

in the property which is also part of which looks like a very successful and busy gastro bar

a gorgeous wine bar with modern, funky rooms in a wonderful location close to the old town.

petite patio and petite plunge pool in small terrace area

area near the pool isn t spacious but it s not an issue , sometime it feels like the whole place is yours

pool pretty pointless and not as good as photos

the pool looks a lot bigger in the photos

location was good plunge pool excellent cooler well equipped

remote for tv and wifi code are not provided without asking.

good wifi, clean rooms, hot shower with great pressure. on the sea front close to the old town

ac and wifi in room

we asked for wifi code

the wifi was working very fast

good wifi

d has a good connection)

password for available wifi network

in my room facing the church and on the rooftop the wifi connection was absent.

the wifi is hit and miss.

wifi superb and english tv ( bbc/ itv) easy climb up to old town and church (+) wifi good & free parking nearby (-)check in took very long because of a bad wifi connection.

first room had a damp problem with mould on the ceiling and strong smell, also the wifi wasn t strong

wifi in the room was quite slow/unstable but apart from that, all

wifi was very good and free

poor wifi connection

breakfast was buffet style

122 was fab and we had great wifi and an english channel on the tv

wifi

wifi was slow

hotel with a swimming pool to die for breakfast was fantastic spanish all you can eat & drink wifi was strong everywhere good on site

other benefits are free parking and wifi

it appeared that some of the bar staff were not as happy as other members of staff.

room was really spacious and immaculate

bar and lounge areas have plenty of comfortable seating and lively nightly entertainment, which i

pool is not very easy to get in and out of

would not use this hotel for business clinte far from what was on the web site gym was very

good wifi

wifi was not available in bedroom

wifi was not much good, slow

free good size car park , free wifi, reasonable breakfast - croissants were lovely.

not connect to wifi at all had to hold shower head did not fit in holder the hotel is very tired needs a fresh

free wifi a must is a walk to the lighthouse at the end of town el faro

wifi was terrible.

wifi a disaster

wifi was slow and down often.

the wifi was really poor i

it was great value for money with excellent wifi, the location was perfect for my stay.

were no tea/coffee making facilities in the room and wifi did not work c;onsistently in the room

excellent value for money. great central location. wifi good and free. british tv channels.

hotel bar seemed to close rather early, which was a surprise in spain

the property is clean and quiet, in a great location and has a bar attached

pool very nice but sunbeds poor quality and not enough of them,very noisy at night and in the early

breakfast was good value for money

the gym opening hours are ridiculous so closed at the times most people want it and they couldn t

adequate facilities,pool good overall food not bad but breakfast okay

the pool area was amazing with the most comfortable beds we have ever experienced and a great pool bar

resort very clean great entertainment for the kids by the pool and in the evening times staff very friendly

t very very loud with small kids trying to sleep)

i did not eat at the hotel but there is a restaurant that does breakfast, lunch and dinners at a cost of 7 euros for adult breakfast 3 euro s for children and

friendly staff, clean apartment block, pool area spacious good all around complex, great for

is a great hotel for families, the water park is perfect for all ages and a brilliant addition

the pool area was quiet with plenty of beds and the breakfast was excellent

pool area was nice and we could order food and drinks from the bar in the hotel

and the breakfast easily one of the best continental spreads i ve ever had

nice and calm pool area

we relax round the pool every day, felt so chilled, the food was amazing too

english there and football was on for us in bar , just the 2 of us watching but brilliant, lovely pool

so we could chill by the pool

very new - rooms and pool area were exceptional

good bed, nice spacious bathroom, good wifi

tv did nit work, no wifi, no hairdryer, very

location was great with free parking and wifi.

power excellent and hot, free car park opposite, near to a number of shops and food outlets, free wifi, english spoken at reception, electronic key card entry, tv and aircon

no wifi

very comfortable beds well attended and kept great with kids to have kitchen facilities in room helpful staff generous breakfast

claudia bar staff was very helpful

clean, very kind staff, breakfast very good but the room is so comfortable and area peaceful for rest that i haven t been

pools, cleanliness of facilities

spotlessly clean and all staff were so warm and friendly, from reception staff, to cleaners, to bar and restaurant staff

for a 5 star hotel they can have mini bar and at least water every day in a room :)

have to pay 20 per person to use the spa is a bit unfair considering the cost of the rooms, this cost could be reduced or removed

staff at the bar near the pool not really friendly

the pool bar food was lovely

but the pool area and rooftop bar was the high-point

the hotel is lovely,great for children,pool great ,wifi good ,safe deposit box included

wifi poor could be improved big time

not given wifi code at check in had to go back down to

the wifi wouldent work for me

well stocked gym, parking, wifi worked well, some english tv channels, helpful staff, clean room and good quality food with a

paying for wifi and certainly disappointed could only use mobile phone or tablet and not have both connected

would appreciate free wifi

no free wifi

having to pay for wifi and room safe.

all inclusive deal was great although didn't include wifi or room safe

the pool is cute but very small more decorative than practical

we loved the gardens and the pool

were extremely disappointed with the breakfast

secure parking included in price was a bonus

breakfast met all our needs

the pool and bar area

advertised gym but that cost extra

we walked in with some other customers

gym closed

breakfast was fantastic, lots of choice and delicious

good wifi

wifi not very stable

the wifi is good, the service is very good always greeted with a smile by all

the pool closes a bit early

m) and the wifi is very slow.

spacious room. comfy bed. spacious bedroom. clean towels every day excellent wifi

noise dirty rooms bad isolation high price no clean towels bad wifi ..

wifi was tempermental

comfortable rooms, good wifi, breakfast was plentiful, great bar and pool area

evening entertainment abysmal, free wifi on the 10th floor was patchy to say the least!

both pools were used each day by kids when on the website it states 1 is an adult pool

the children's pool could also benefit from a facelift

pool area was clean and inviting

ashtrays which meant ppl put cigarettes out by the pool and they need more bins

not to far from bars. very clean, pool area good. food not bad at all

no free wifi, room safe is too small to hold anything other than documents

shouldnt have to pay for wifi and 2 each to print off our return boarding passes is excessive

no free wifi and spar

having to pay for wifi

if you wanted an iron, safety deposit box, use of wifi on the premises, even a jug of water at the dinner table

room, so clean, lovely pool and bar area

comfy bed, big tv, hot shower, small fridge and kitchen equipment

no plugs in kitchen area.

fantastic breakfast which was great value for money and staff at pool bar were really

the room itself was bigger than we expected, it had a kitchen with all the things that you need, the balcony very specious and amazing for relaxing and

very good stay. good beds and nice pool.

ampoline/table tennis), and the grass area

the wonderful swimming pool

we travelled with small kids and this was a perfect place for kids

beautifully laid out. perfect for small children. even a fenced pool with a lock

apart from not been able to take drinks purchased from the bar into the restaurant to eat

acsessable to the pool easy and safe

didn't have any gluten free bar snacks for lunch.

servigroup rialto go above and beyond to ensure all guests have a great holiday the food in the bar and restaurant are good value for money while using decent ingredients

was spot in, always beds available by the pool, food was great and so many choices each night, drinks very reasonably priced

good bar service and good atmosphere

hotel was really good, food was good and the bar

music at the pool parties wasn't loud enough but i appreciate its in a residential area.

only complaint is that the pool party starts at 5pm

clean hotel and friendly staff made us feel welcome thank you to all involved in our stay banging pool party saturday ud83eudd73

excellent free wifi

both our phones easily connected to wifi in bars

location, wifi and general cleanliness is very good.

the idea of croissants etc were given out with coffee if not eaten at breakfast

good hotel, great location, great breakfast

great place for kids lots of entertainment

check out is at 10am and the open the pool at 10am, very uncomfortable

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort out the issue and waited till after 5pm for it to be ready

the location is good- we visited the water park and natura animal park which were great

drinks red and white wines, as well as local beers even guinness on tap at the bar near the reception

we loved the animal and the water park

very nice wirth kids

very nice wirth kids

our kids are aged 6,4 and 2

superb breakfast, very nice food, lovely staff, perfect pool for kids and good entertiment during the day

been able to get a sunbed at pool

bar prices for a hotel very reasonable

great pool and facilities

music. at pool a little loud

great hotel, good breakfast and spa facilities

adequate for a restful sleep for adults, painful positions to recover from maybe adequate for kids, but not for adults base of the bed also did not help at all

but most of all the 2 girls doing kids club where absolutly

had to pay for gym etc. so didn t bother at that hotel!!!

the staff especially the pool man antonio are so nice and very helpful

didn t affect us bedroom was really nice mini fridge hairdryer tea and coffee facilities free wifi we were never disturbed so always got a good nights sleep staff very helpful overall the best

poor wifi.

wifi wasn't good and the mattress wasn't very comfy but other than that we had a great

wifi not so great

it s location adults only

free wifi

wifi was terrible, fridge didn t work and needed replaced, eventually

wifi intermittent in room and only worked properly the first day i was there.

wifi poor dissapointing, and said had british tv i got bbc1 bbc2 no itv or ch4

wifi awful

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

kids pool was brilliant too with slides etc

need to venture out the hotel for entertainment, however morgans tavern

the bar and dinning area needs to have a better system. lot of people trying to skip the queue.

gym wasn t the best and a couple of machines were damaged and need replacing

cant comment on wifi/breakfast/pool/entertainment etc as i was meeting friends so just needed a good base

were friendly and approachable, good pool and play area for kids

12am not so bad in the day but not great if your planning to go out at night

close by centre, staff are great and friendly. bar is so cheap for drinks.

the reception, bar and breakfast room staff all went out of their way to make your stay there as pleasant as possible

, room on the small side but only used for sleep free safe in room which was good and the bar area and staff were

breakfast was excellent

clean, central and the staff were very helpful. great pool area and good facilities

no sangria in hotel bar disappointed

breakfast very good,dinner very good,staff where very nice,location of the hotel very good

it)

wifi connectivity was good and the view was brilliant, right the way up to cala de finestrat

elevator system is a nightmare. wifi is not available or with poor connection at the pool

the wifi was good in the room.

reception not enough staff leading too long wait, lack of information at checkin

good wifi

wifi very complicated login procedure and code. breakfast average.

wifi has good signal

friendly welcoming staff, good free wifi and great location

keep coming down to use wifi

much as fitted to british

the wifi to do emails very slow and sometimes not work

food needs to be more choices nightly and no one told us about happy hour or time the wifi could be

loved the fact that there is no extra charge for safety deposit box or wifi

wifi went on and off during the day. needed to refresh often

fantastic ud83dudc4f great tv, do big, and great wifi kettle in room, plus fridge, and loved the color lighting

wifi was awful

great free wifi internet at super speed in room food very good buffet style with feature cooking section

wifi signal poor at times

food and wifi

the spa is excellent also

food was amazing staff were great spa was so relaxing entertainment was good

staff restaurant staff cleaning statt and barstaff all excellent,javi on keyboards great music lounges great but explorers needs a refurb -

for us was brilliant,we had the best holiday ever,the staff from the reception ,restaurant, bar and room service are fantastic

the hotel had a washing machine so we could do our laundry too

food & wifi could of been better

theres a complimentary safe, kettle, fridge, iron/ironing board, slippers and dressing gowns and wifi

a/c didn t work, no hot water, wifi didn t work and a smell in the room that was not of cleanliness

) this hotel does not have functioning wifi

wifi wasn t the best and food was nice but only warm

once again not your traditional english/american buffet (think kids would struggle) and do not expect your traditional english breakfast

however the staff were happy to make me plain pasta when the choice was limited and the salad bar was good

that benidorm offers we like both so a stroll into town and back out suites us ,last note the bar prices are very good for a hotel

location for our stay close to beach bars resturants and the town centre

crib was the pool on the inside was grubby,in that there were tikes missing and your feet would be blue from the

pool was freezing needed to be a little more warmer so kids could enjoy it more

of food and snack bar was very good

brilliant we went on a couples trip for a few chilled day and loved it enough that are taking the kids back next year

worn bedroom facilities , children's water park slides completely in shade

really well decorated throughout the reception and kids entertainment areas for halloween

was great - very reasonable to upgrade to half board wifi was very good bowling green was an added

quick check in, very comfortable beds, modern, perfect room temperature, nice breakfast, fast wifi, great

was a bit uncomfortable and wifi let me down at times

modern, clean, good facilities, helpful staff,comfy beds, free wifi and good tv channels.

wifi excellent around the hotel

air con and wifi in the room.

breakfast was very good, wifi on site and as we were there off season parking was on the road outside

poor wifi

the wifi

wifi quite poor

provided the details via whatsapp - easy to use instructions for the codes and wifi

beds, bathrooms good, en-suite a little small but does it s job, all you need in the kitchen, even coffee pods, tea and biscuits

location comfort of beds lovely kitchen 2 bathrooms 2 bedrooms rituals shampoo super clean

large kitchen with dining and sofa area

mething you don t normally get) fully equipped kitchen nice balcony with good

the wifi reception

get wifi not enough sun loungers too many people from other hotels come in to use pool area food was

wifi wasn't great in the room

inform about the wifi code at check in.

would love tea/coffee facilities in rooms,better wifi connection

wifi worked very well

the wifi was very good i was on the second floor. lovely view

couldn t connect to wifi

excellent location with fantastic view +10. great price. nice food. room service every day.

options not to have room service each day

it would have been nice to buy a coffee after breakfast and before the bar opened.

i like how clear it was the staff were really friendly and helpful.like the swimming pool.

also coffee only available in resturant at breakfast time

view was poor, would have been great to have a view of the pool

good selection of breakfast foods on offer

was nothing not to like the staff was great the room was perfect and the pool areas was very good

excellent location of our room we requested an early check in because we only stayed one night also we requested

the hotel has two swimming pools, which are clean and not overly crowded - there are more swimmers only at certain times

warm welcome from reception with early check in

animator by the pool (aqua gym, pool volleyball, various other games) is amazing and very funny (-)gym a little sparse (+)clean friendly great pool sunbeds gym great breakfast super location

great wifi friendly helpful staff and great location near beach and entertainment

was no information in the room about the wifi code or the use of the safe

wifi and rooftop pool. good localisation.

english tv free wifi however patchy in places

wifi not very good

wifi, two pools, clean

free wifi

we used the spa which is basic but relaxing and very clean

everyday the same food no tastes no salt peper very low choice poor quality, if you want use gym or indoor swimming pool you have to pay extras also deposit taken for the swimming towels,

gym is also charged on the same rate basis and is relatively poor

gripe on this stay was the wifi it wasn t available at all for the first couple of days, then worked ok, a little

very slow and sometimes non existing wifi

wifi was disconnecting a lot but it's worth staying here, even with that!!

wifi as i worked remotely while there, good selection of food when full board for the price

wifi didn't work and cudnt use swimming pool wasnt hot enough

beds were very firm and comfy with fast wifi

aircon in room not cold enough and wifi wasn t good

the speed of wifi is weak.

lack of info on arrival, wifi, air con

i wasn't given the wifi code on booking in

the only poor service was the bad wifi signal.

good wifi and very clean room, huge swimming pool

drawn out process checking in and still weren't given details about location of rooms, breakfast, wifi, parking etc and checking out they just wanted rid of us, didn't ask if

lots of activities to keep him entertained , such as a kids club, games room, play area and mini-golf, but it still retained the feeling of a hotel for adults

went with our 10 year old son, there were lots of activities to keep him entertained , such as a kids club, games room, play area and mini-golf, but it still retained the feeling of a hotel for

the breakfast was amazing

a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even though there was some renovation going on in the area the rooms are very comfortable

location, fantastic atmosphere, fantastic service around the pool, nothing was too much trouble for the

it's essentially a one-stop resort where everything is included especially their new kidsdom concept, featuring a waterslide and kids' club

level should limit families with kids, the pool, restaurant and noise was all around families with kids not behaving properly

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and loads of choice

the swimming pool was very cold.

kids club not on, nor were most published animation activities

a tiny-tiny minus - unheated pool, as we stayed in november, it was rather cold to swim

pool in the spa is smaller than you think . but spa is very clean