free wifi

wifi, two pools, clean

the varities in the breakfast and dinner exceeded my expectations

nothing i could say apart from being out on 11th floor with small kids

had a little soccer pitch and trampolines for the kids

rooms spotless pool spotless as was whole hotel, nice entertainment but i d say more suited to couples and older

was absolutely amazing, starting with the room itself and the breakfast ending with spa facilities and

the swimming pool was very cold.

not heated outdoor pool

breakfast was plentiful and so much choice

having to pay for wifi. most places offer this service free.

no free wifi hotel blocked sun at pool until noon outdated rooms

wifi is terrible

no map could be found in the reception area of the area or the wifi code was not given on arrive

food and drink prices, good position for easy access to all areas, bbc channels on tv and good wifi, we had a great time there

arrival never got told breakfast was included with the room we booked, also never gave wifi

good wifi

'super fast' wifi kept dipping in and out of connection which was frustrating when trying to watch a

there were no major issues with wifi

the wifi was very slow, to the point of not being able to load simple apps or websites

the hotel has two swimming pools, which are clean and not overly crowded - there are more swimmers only at certain times

if you like peace and quiet, then go for a hotel room overlooking the pool; the suites overlook the street but have a good view

very clean great swimming pool and friendly staff and great location

the pool area was clean with plenty of beds

warm welcome from reception with early check in

i like how clear it was the staff were really friendly and helpful.like the swimming pool.

chose to have half board)

it would have been nice to buy a coffee after breakfast and before the bar opened.

good selection of breakfast foods on offer

was good , lovely lounge area and bar

clean rooms, location, breakfast

didn t get to use the pool

pool area doesn t open until 9,00am queuing started at 8

small pool area, very cramped pool area.

reception staff were very helpful and the girls in the bar area were too.

the wifi could have been better.

ot all of us are party

wifi connection in my room functioned very poorly and it was slow

good wifi

wifi is working in the hall, but not in the room

very comfortable beds and had fabulous facilities ,loved the deluxe room and the roof top deluxe pool n lounge area

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if

we were able to get a bed by the pool easily

was fresh looking, the bar area was full of natural light

wifi wasn't that good in the bedrooms it was poor

no balcony in our room overlooking air con units, poor wifi.

hotel was in a good location value for money excellent choices at meal times good wifi connection good entertainment for the

wifi advertised in all rooms

wifi only lasts for 4 hours

loved the fact that there is no extra charge for safety deposit box or wifi

and unstable wifi, right inside room; not the best buffet dinners i got

friendly, rooms clean and moderate, wifi works great

wifi constantly dropping out and having to sign back in. pool not heated october half term.

poor and unstable wifi

very slow and sometimes non existing wifi

gripe on this stay was the wifi it wasn t available at all for the first couple of days, then worked ok, a little

wifi as i worked remotely while there, good selection of food when full board for the price

only problem was wifi didn't work as affective. everything was spot on.

wifi was disconnecting a lot but it's worth staying here, even with that!!

great wifi friendly helpful staff and great location near beach and entertainment

wifi not very good

english tv free wifi however patchy in places

wifi terrible

wifi and rooftop pool. good localisation.

free wifi, clean rooms, balcony

staff are so friendly all of them bar restaurant and reception

great pool view room

next to a school so at 9am the music sounds loudly for the kids to start getting in line

is okay not enough variety of drink and all night life a good walk away when you have kids alot of high rise building and fumes from alot of traffic so busy around the shops with so

wifi excellent

really good wifi and aircon

the wifi didn't work once upstairs.

location was spot on hotel room were clean and tidy wifi was an extra bonus

only one thing, the wifi connection could have been stronger.

aircon in room not cold enough and wifi wasn t good

i wasn't given the wifi code on booking in

beds were very firm and comfy with fast wifi

the speed of wifi is weak.

lack of info on arrival, wifi, air con

we couldn t get the tv to work with wifi so we could watch our own netflix in the evening.

complementary toiletries, free wifi

wifi reception was poor and only one plug socket in the bedroom

very noisy in the room, very thin walls. we didn't have wifi for the duration of our stay

great price - great location - quiet - very friendly reception, 24h - solid wifi, easy to set up - great plumbing - clean room - private bathroom - free breakfast

breakfast was very good, wifi on site and as we were there off season parking was on the road outside

free wifi did not work.

wifi was the only issue i had with the hotel

air con and wifi in the room.

the wifi

television was a nice bonus, wifi was very poor, beds could be more comfort but overall great

the wifi reception

wifi & beds poor

wifi wasn't great in the room

wifi could have been a bit better

adults only beach front hotel,superb modern rooms and very comfortable beds

also the breakfast was delicious so many options for food

it was spotlessly clean and the breakfast was amazing

also, no big issue but this hotel claims to be adults only but there were 2 couples with babies

breakfast is first class

reception, bar and waiting staff are all wonderful

the wifi was excellent in room and the air conditioning was amazing !!

the hotel was spotless with excellent wifi

wifi fast, free and reliable

bar let me have hot water as don't drink

awesome bar staff in the cafe

shower - honestly the best i've ever used -sunloungers on the balcony of the apartment -free fast wifi

wifi a little slow- but usable.

was great for the old town, set on the precinct, busy but not noisy, staff very helpful wifi good, very clean

it was an absolute amazing hotel. couldn't fault the room service or food. totally fabulous

down side was trying to find bar staff to serve and get bill, but it is out of season so probably explains why, although quite

wifi was very weak and the lifts were often not working

thankfully the hotel has free wifi

my only constructive criticism would be the wifi could be better & defo needs some improvement

beds are very big and comfy, location is excellent, loved the swimming pool on the roof top over looking the sea, staff very friendly and the food was lovely

can be left in the fridge for next day

very basic,no facilities ie bar or food,roadworks outside

no bar tins of drinks in fridge, breakfast poor, no wifi

staff were so friendly and helpful, was allowed to check in early and get a late check out

there was a lovely bar just down the road which was very welcoming and served great tapas

staff really nice and helpful allowed storage of bags and early check in

also, very temperamental wifi

although wifi works great in room, it was hit and miss downstairs in the bar.

we prefer blackout blinds to curtains. wifi not great.

wifi needs to be a little better

there were free tea and coffee making facilities, a free, safe, and strong free wifi

food selection was ok, roof pool and bar was closed

not something i disliked ,however , the location of the pool and sun loungers are covered in between 3 building so you probably get maybe 1 hour of sun the

room food and pool very relaxing staff were good and friendly

would be nice if there were some sun lounger by the pool

great for old town, pool area great, bar area great, just what we needed.

yes its small but had everything i needed for a good stay, nice little belcony always sunny,good wifi, nice shower plenty of hot water,free to use safe as well,i found the hotel spotlessly clean

free wifi

wifi is also very good

the price. the wifi was working well. had enough blankets

bed was comfy. good wifi

the wifi doesn't seem to reach the 4th floor bedrooms.

hairdryer; fast wifi

room was a little on the small side and it was a particular squeeze around the bed itself and the wifi dipped out occasionally

wifi connection in the room could be improved which meant carrying out work was difficult.

free wifi and 2 streets away from the beach

wifi and really small bathroom

free wifi,safe,air on

location, spotlessly clean, everything you need, wifi, kettle, iron, hairdryer, safe

lovely room . staff amazing . great wifi if you need to work

of old town near the bars and beaches and restaurants room was clean the shower was good and wifi worked perfectly the stuff are friendly

last but not least, we were visiting with our two kids and still got room which was just above the smoking area outside and it was awfully loud

the playground for the kids was such a joke, no swings and i think better for the hotel to just remove the old dated slide

all the usual breakfast/lunch/dinner assortment with a chef sizzling something every meal time

no type of tea available at breakfast

they let us leave our car in the parking after we checked out so we could take the kids to the park nearby

wifi was great, powerful shower with both rainfall style and a handheld - bathroom has toiletries,

wifi was brilliant

nightmare when you have no wifi

there was no wifi in the rooms and i was unable to access internet and what's app.

wifi worked without problems and so did the silent air conditioning

no wifi - more essential than a pool these days poolside cleanliness

good location for value for money. clean, great shower plus wifi. nice facilities & staff.

of wifi services, although we knew that when we book it

facilities and staff excellent. good breakfast selection

also to oscar the barman at the pool, what a true professional he was

good value and nearly forgot wifi was very good and we were on the third floor

very good service, excellent staff and super breakfast.

lovely clean hotel. excellent choice of food for both dinner and breakfast.

breakfast was excellent

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

the air con is great, free and good wifi, free safe, fridge in room and lovely clean bathroom with a great shower

was fantastic clean friendly and worth every penny room cleaned every day inc new towels with wifi , air-con ,breakfast , tv , fridge, room safe and roof-top sun bathing all included what

weren't informed of this prior to our arrival) the wifi didn't work during our entire stay of 3 nights

hotel is super clean, fantastic wifi and aircon and free safe in the room

the free wifi and free

2 adults _ twin bed 2 kids with 2 single beds

location close to the beach, pubs, bars, nightlife

breakfast was great , lots of choice

pool area is large, swiming pool clean

superb breakfast, very nice food, lovely staff, perfect pool for kids and good entertiment during the day and in the evening

found dark hair) and wifi was very poor in the room

i miss the fridge on the room and the fee for wifi???

of one of bed

was no wifi in my room, which is concerning in 2022

room daily good wifi connection good selection of food good location good entertainment value for

food & wifi could of been better

theres a complimentary safe, kettle, fridge, iron/ironing board, slippers and dressing gowns and wifi

a/c didn t work, no hot water, wifi didn t work and a smell in the room that was not of cleanliness

) this hotel does not have functioning wifi

wifi wasn t the best and food was nice but only warm

breakfast finished at 10

a better standard pillows poor bedding poor no tea coffee facilities no herbal teas at breakfast

the breakfast was excellent

spotlessly cleaned, fabulous food, lots to choose from, free wine & water with meals & 50% off bar prices wow, best hotel i've stayed in in benidorm, can't wait to return

was very disappointing evening entertainment enjoyable reception staff efficient and very helpful bar staff efficient & courteous location excellent for our

no flexibility with early check in request, late check out request or room upgrade request

(refuel & gusto) staff were friendly, they were able to accommodate an early check in, i just made sure i asked ahead of time and they were able to sort which was amazing (+)location with amazing views from sea view room, friendly staff, early check in & arranged late check out (+)an early check in and upto 2 hour late check out for 10 euros per hour (-) no flexibility with early check in request, late check out request or room upgrade request

location with amazing views from sea view room, friendly staff, early check in & arranged late check out

the breakfast buffet is a typically spanish

bed, they changed our bed almost every day, clean towels when we indicated it, quite good breakfast, very good coffee

wifi access tea/coffee facilities the most fantastic breakfast i've ever had along with a fantastic

wifi is a bit tricky at this property but at the end it worked out.

only hole i can pick is in the wifi - it is very 'clunky' and 'old-school' so not easy to just click and connect

couldn t get on wifi! email address was added wrong by staff

wifi is strong and fast

great location, very clean. nice sunny pool area.

clean, comfortable rooms with a big balcony overlooking the pool

hotel our third stay exceptionally clean , good great , location fantastic , heated outdoor pool spa etc highly recommend we travelled as a group of

room was a little bit small for 1!adult and 2 kids

heated pool for kids lovely room and modern bathroom

to be told to collect the wifi code before you go up to your room, or you have to come back down again to get it

good wifi

great location, nice big room, very good wifi.

very good wifi coverage

great sea view. pleasant bar excellent wifi in room.

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and pool

dissapointed with small pool. no umbrellas

my kids love the food

reception staff were very friendly and helpful and the foyer/bar areas were very nicely designed and attractive

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children did appear with parents but were quiet,

was a bit uncomfortable and wifi let me down at times

quick check in, very comfortable beds, modern, perfect room temperature, nice breakfast, fast wifi, great

wifi excellent around the hotel

modern, clean, good facilities, helpful staff,comfy beds, free wifi and good tv channels.

was great - very reasonable to upgrade to half board wifi was very good bowling green was an added

the receptionist was particularly helpful with my wifi and transfer arrangements

great wifi access

staff comfy beds and soundproof bedroom nice pool and sun beds in the sun and in the shade steady wifi throughout the hotel strategic location: walking distance to the beach and bus to benidorm

the gym wasn't very good

pool was a little bit too cold for my liking

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

fab rooftop pool with sun loungers

top pool sun trap, brilliant for the money, would definitely stay again :) went with partner no kids this time

on the seafront great views nice bar area great roof terrace with a pool

bar area was a bit cold due to drafts coming in through glass doors

would be nice be to have some sofas or comfy chairs in bar area

time in benidorm it was a wonderful stay,,hotel,,food,,location,,very clean,, staff were great spa was wonderful,,entertainment was ok but did head out to see a few shows n bars would highly

staff restaurant staff cleaning statt and barstaff all excellent,javi on keyboards great music lounges great but explorers needs a refurb -

fabulous hotel the spa is to die for already booked for next year

for us was brilliant,we had the best holiday ever,the staff from the reception ,restaurant, bar and room service are fantastic

bar staff restaurant staff amazingud83dude03entertainment team was fab also

wifi wasn't good and the mattress wasn't very comfy but other than that we had a great

didn t affect us bedroom was really nice mini fridge hairdryer tea and coffee facilities free wifi we were never disturbed so always got a good nights sleep staff very helpful overall the best

poor wifi.

wifi not so great

location, food , beds , bar & front bar & staff great

food and wifi

the wifi dipped in and out. very annoying.

great free wifi internet at super speed in room food very good buffet style with feature cooking section

very poor wifi, difficult to access.

fantastic ud83dudc4f great tv, do big, and great wifi kettle in room, plus fridge, and loved the color lighting

the water park and pools

we didn t use the full facilities but noticed the spa, pool and gym which all looked good with plenty of sun beds

has lovely reception and front bar pool area is specious our room was excellent with extra

breakfast was really good. kids club excellent

clean well run great location very good breakfast

location very clean & comfortable room soft bed wifi staff pool

friendly welcoming staff, good free wifi and great location

good wifi

wifi very complicated login procedure and code. breakfast average.

great location, comfy bed, free wifi

wifi, courteous staff, clean rooms, breathtaking view of the water and boardwalk from my room, and

wifi kept cutting out

the worst wifi that i have ever experienced in any hotel, anywhere

the chill bar meant we could have a glass of wine watching the sun set and the whole hotel is

sea view, great location to old town and excellent breakfast

wifi intermittent in room and only worked properly the first day i was there.

wifi could be better otherwise there is no complain

wifi was terrible, fridge didn t work and needed replaced, eventually

free wifi

wifi awful

cant comment on wifi/breakfast/pool/entertainment etc as i was meeting friends so just needed a good base

great breakfast, very clean,room cleaners did a great job

considering it's next to morgans bar you think you would hear noise but heard nothing

great for the kids

12am not so bad in the day but not great if your planning to go out at night

food was mostly cold and wifi too expensive,should have been free .

everything apart from having to pay for wifi

it s not right on this day and age to have to pay 5 a day for wifi

having to pay for wifi

having to pay for wifi and the food

both our phones easily connected to wifi in bars

location, wifi and general cleanliness is very good.

excellent free wifi

the breakfast and dinner were of good quality

breakfast was of good value and availability. plenty of options and loads of space for seating.

i think it was from fans or something in the kitchen

pool is small.

pool water was not as clear as it should have been

bar prices reasonable and lovely food

fantastic breakfast which was great value for money and staff at pool bar were really

good wifi

the wifi kept dropping out so we couldn't use our laptop

wifi not very stable

i needed help for my wifi

spacious room with large tv with plenty of english channels, wifi, good size fridge, kettle, mugs and a nice size balcony

reception not enough staff leading too long wait, lack of information at checkin

rooms are spacious and comfy, wifi worked well

elevator system is a nightmare. wifi is not available or with poor connection at the pool

the wifi was good in the room.

views over the beach wifi was excellent and food good and varied lots of choice

breakfast was only lukewarm

the children's pool could also benefit from a facelift

not to far from bars. very clean, pool area good. food not bad at all

maybe high season would be more families but at this time of year , i’d avoid if you have kids

the breakfast that was included was your typical spanish self service, with enough hot and cold options

adults only and in quieter location

modern equipment in the gym

gym brilliant

staff very friendly- especially bar staff service with a smile quiet

great location, friendly staff nice size rooms and excellent breakfast

provided the details via whatsapp - easy to use instructions for the codes and wifi

location comfort of beds lovely kitchen 2 bathrooms 2 bedrooms rituals shampoo super clean

2 tvs hairdryer with defuser attachment

mething you don t normally get) fully equipped kitchen nice balcony with good

large kitchen with dining and sofa area

pool was very quiet. didn't get the sun until late.

location nice size pool good facilities would not hesitate coming back to this hotel next

acsessable to the pool easy and safe

nice pool area with bar close and good

didn't have any gluten free bar snacks for lunch.

pool and meals

gonzalo ocampo top bar man, the main reason why i rebook this hotel every year

more umberellas around pool

crib was the pool on the inside was grubby,in that there were tikes missing and your feet would be blue from the

power showers lashings of hot water and towels lovely pool and bar

for family with kids all inclusive is worth every cent - food is amazing and lots of vegetarian options

great time ,just the lifts a bit confusing at times to find were we were going around to swimming pool

really well decorated throughout the reception and kids entertainment areas for halloween

3 entertainment clubs, one for kids, one for spanish speaking guests

brilliant we went on a couples trip for a few chilled day and loved it enough that are taking the kids back next year

couldn t connect to wifi

wifi worked very well

the wifi was very good i was on the second floor. lovely view

excellent location with fantastic view +10. great price. nice food. room service every day.

early check in, location was good and the shower was good.

the pool party was brilliant and food was very good for what you pay and rooms were spotless

staff were a bit short at the bars

pool party and the staff are great

would have preferred sun loungers to lie down flat on around the pool

hotel was really good, food was good and the bar

location, view, wifi were all good

wifi worked the whole

connecting to wifi was not straightforward

wifi signal was strong, great breakfast and location

room was tiny only 3 plugs - one for tv one for fridge one for you wifi not reliable always braking out we were on 7 floor ground floor was

4 stars hotel?) and for parking 10 per day.

of little things, the parking was a little steep at 10 euros a day & having to pay extra for wifi

wifi was to pay for 4 star hotel should offer this for free and juices at breakfast sweetened mixes

you have to pay for wifi

paying for wifi and certainly disappointed could only use mobile phone or tablet and not have both connected

family rooms too small, air con not good enough. wifi slow.. food not 4*...

spacious room. comfy bed. spacious bedroom. clean towels every day excellent wifi

food at breakfast is nothing special and the code for the wifi did not work

comfortable rooms, good wifi, breakfast was plentiful, great bar and pool area

evening entertainment abysmal, free wifi on the 10th floor was patchy to say the least!

location clean and friendly helpful staff. great facilities with free wifi in all areas!

well stocked gym, parking, wifi worked well, some english tv channels, helpful staff, clean room and good quality food with a

there was no wifi also could not even use my roaming either which was unfortunate

the wifi was consistently good as was the food

not given wifi code at check in had to go back down to

poolside bar staff

a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even though there was some renovation going on in the area the rooms are very comfortable

heated outdoor pool enabled us to swim in march, and there were plenty of kid's facilities for my 2

it's essentially a one-stop resort where everything is included – especially their new kidsdom concept, featuring a waterslide and kids' club

a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even though there was some renovation going on in the area the rooms are very comfortable

drawn out process checking in and still weren't given details about location of rooms, breakfast, wifi, parking etc and checking out they just wanted rid of us, didn't ask if

the only poor service was the bad wifi signal.

good wifi and very clean room, huge swimming pool

breakfast was incredible, as was our room

pool are was a little dirty with broken rock and cigarette ends

free wifi in all rooms

very clean hotel, free wifi was very good and staff very friendly.

pool bars barista, a young girl was very polite and professional too

to the beach ud83cudfd6 quiet end of benidorm on the poniente beach pool bar open for drinks and snacks throughout the day access for people with mobility problems very

the swimming pool may seem small at first but it's ok

wifi was rubbish

sometimes problems with wifi.

wifi poor in your room

nice to have wifi in the room, although intermittent

der male) seemed irritable/rude on more than one occasion

slight hassle connecting to wifi

the wifi didn't work at all. the staff weren't very pleasant

buffet restaurant that was catered to a price we looked at the offerings and ate elsewhere the wifi didn t work even though we repeated it and we couldn t spend the morning around the pool

wifi was a bit hit and miss though

but that doesn t take away from the other very nice and genuine staff members that acc helped wifi was absolutely horrible only really worked in your room could be better for the size of the

the pool should be heated. the pool was cold many people complained

of towels, comfy beds, the fridge was stocked with complimentary drinks and was refilled with water each day

kids are well looked after by animators, and there are several playgrounds, mini-zoo, mini-shop and

id) chip

the cleaner refilling the mini bar every day full of water and soft drinks was very helpful

charge for basic wifi window drapes not closing day

disappointed that you had to pay for wifi considering price and status of the hotel

wifi was very poor

the wifi was terrible, i paid extra to have it in my room but the reception was so bad i had to go down

wifi didn t reach our room properly so we had to go outside to call someone or send a message,

the location is good- we visited the water park and natura animal park which were great

check out is at 10am and the open the pool at 10am, very uncomfortable

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort out the issue and waited till after 5pm for it to be ready

otherwise lovely stay, worth getting premium room for the use of the vip pool if nothing else