food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

as said before the spa was frozen.

property is lovely however we paid a small fortune for the room with the bath that had the spa in it and it was frozen

bar closing at 9

replaced and cold water came out roasting, had to run it for a bit to eventually get cold, no wifi although advertised, bed was big and comfortable but was 2 singles pushed together and the

wifi signal in courtyard room wasn t very strong could not access it through my ipad

lack of wifi in the room

nice and spacious and had all i needed except there was no wifi

poor wifi

we had a lovely lunch in the piv bar and grill which was also delicious ud83dude0b all in all we had a perfect stay and met lots of

excellent breakfast choice with high quality items nicely cooked and presented

excellent breakfast. good choices. great bar and particularly the staff

our breakfast was lovely and staff were all fresh and bubbly

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

wedding nearby, and the staff, especially kirsty, were extremely helpful and accommodating to our early check in

pleasant, helpful staff especially at early check in

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

the peaceful cosy environment , spa bath . massive bed …☺️

the spa bathroom which was mentioned was not working.

into room it was unbelievable best night we have had bed comfy bath absolutely amazing as was a spa bath air conditioner and also tea and coffee and biscuits what just made it

liked how they accommodated our early check in the best they could by asking the cleaners to prioritise our room as we had a

the issues around trying to get in touch for an early check in. was a nightnare

beautiful room and ensuite. excellent breakfast.

lovely and clean. modern decor. food at dinner and breakfast very good and good prices.

breakfast was very good, the sausages were very good

however, we heard that some guests werent to pleased about the noise coming from bar area on the saturday evening

good sized parking spaces and the breakfast

great location for beach if with kids, 5 min walk

were told at reception we could use the pool till 8 pm to be told once there that kids were not aloud in after 6pm so kids where pretty

every thing bedroom huge staff lovely nice bar area drinks good price

gym was a bit dated and the restaurant was too expensive for my budget work give me

large room. separate room with single beds for kids was good

was very accommodating when we needed an early check in for a wedding

wifi only worked next to the door of our room, though fine in the public areas

wifi was poor

wifi

wifi 0

wifi did not work while i was there

breakfast was super

facilities were good. breakfast was very good.

nice hotel, bar and outside area good to just relax

enough staff on for breakfast

breakfast, needed to start you off on a busy day

free wifi, friendly staff, easy parking, coffee in the room

wifi was not good for us,but we were in room located just outside main building but room made up

excellent rooms, service, staff, wifi service and food. 10 out of 10.

only minor gripe was the strength of wifi signal in room could be a little stronger

log onto free wifi but to be honest didn't ask for help as not too bothered - might have been just me not

the bar staff at night in particular a young girl was quite rude

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

the bar service was very slow

bar prices were hood and all staff were friendly

offering a drink and the ability to take over her lounge to watch the golf

were going to a wedding and asked for early check in

location good for beach kids park shops.all in walking just.up nextstreet

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

allowed early check in and slightly later check out - so useful considering the weather

we arrived around two o clock and had to sit in reception like two scolded kids

we are booking again but bringing kids for full

moaned at that kids were still up past 9 o’clock and getting told to take them upstairs usually at home aye they

the breakfast was amazing

if u have kids, close to the park

breakfast for gluten free was good, location very good, staff excellent, evening meal very good,

place spotless and staff amazing. breakfast to die for. thoroughly recommend

breakfast was generous, tasty, beautifully cooked and included quality ingredients

room was great, modern and clean. excellent choice at breakfast.

breakfast is ordered on the previous evening and the hot serving exceptional and plentiful

laundry all over the floors for hours throughout the day

was perfect for what we needed - location was spot on for both preswick and troon golf courses

convenient location for the golf event

good location to get into troon for the golf

staff, great entertainment, great bar prices, great value for money

excellent breakfast, friendly hosts and loveable llama

the kids also liked feeding the chickens

breakfast was delicious and served piping hot

host,gave us early check in for our day at the races,great warm welcome and fantastic breakfast

great location, superb rooms and breakfast along with friendly host.

ambience to hotel lovely position and bar and lounge area very good - staff extremely attentive also the bathroom was great with

they also have an excellent spa at the hotel which we’d highly recommend

liked the format of the breakfast, the combination of self service starter with a formally served cooked breakfast

really wasn’t anything, i had a spa appointment and it wasn’t obvious how to get there so maybe better signage

the food was fantastic (breakfast and dinner) and the team catered brilliantly for me as a vegan too

definitely require overhaul although clean and comfortable definitely very tired got to mention wifi not consistent

internet/wifi only available in the lounge area.

wifi was poor, dinner wasn't great.

wifi great

disappointment was that our tv and wifi wasn't working

location, a stones throw from the beach and golf course

they accommodated an early check in for me as part of a wedding party which was a massive help for me

and is a unique place to enjoy the west coast but also on the doorstep of some great scottish golf courses

lovely relaxed setting beautiful gardens and short walk away from the beach and royal troon golf

a great restaurant & bar & fabulous rooms with loads of parking

staff were very pleasant as were the bar staff and waiting staff

was friendly, room was exceptional, bar was great and dinner and breakfast were outstanding

safety catch on one of the windows which could be opened fully and could be dangerous for young kids

the meals in the dining room and bar were

maybe some colouring for kids during meal times

great bar and restaurant as well

there are ev chargers on site if needed

great breakfast and also evening meal

rooms and staff were really good, great location for troon golf.

hotel was spotless clean the room was big and the bar and restaurant were very nice as a cosy feel would defo be back the bfast was lovely as well

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

let me have a late check out which was really nice of them

cheap and close to everything. bar was gd and beer garden

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

was excellent, freshly cooked and washed down with a good cup of tea, and of course the bar was the

the kitchenette was very well stocked and adequate but would have been handy to have an oven but again

scott’s for dinner anchorage for lunch and harbour bar and not far to walk into the centre of

loved the wee kitchenette facilities

the kitchen facilities were a little limited - no over but perfect for what we needed

could do with grab bar in shower

hotel wifi did not work in the bedroom there was no air conditioning to regulate the temperature

the wifi was not working from our room.

).

we liked everything . the wifi dipped a couple of times though.

wifi was a little slow at times

the wifi in the room could've been better.

systems not work re wifi and billing on departure

food is great, very nice room, the wifi in the rooms is a bit iffy, apart from that, you cannot find any better

poor wifi

wifi was good in the dining area but practically non existent in the bedrooms which was

as well as stylish décor, a very well equipped kitchen and a very comfortable bed, we ate dinner in the clubhouse which was a beautiful space, and

staff at breakfast weren't too friendly or accommodating, and the food was a little disappointing

there is a steam room in the main building and small gym

sauna in the changing rooms and gym

minor for me - coffee machine broke at breakfast but they made us fancy coffee with another machine free of charge

wifi logged out after an hour and was slow

wifi was so slow it was unusable

relaxed atmosphere, friendly and helpful staff, good food. wifi included

wifi was intermittent and overall poor which was a pain due to phone signal being weak too

wifi was awful

could do with stronger wifi to use firestick on tv or netflix

we battled with wifi signal but that may have been due to location of our room

i struggled to get a good wifi connection but wasn't essential for me

wifi in bedroom

wifi signal was great throughout

we are booking again but with kids aswell, so really looking forward to another stay real soon thank you

the kids enjoyed their visit and are already planning their return

kids did not like the smell of cigarette smoke coming from back garden

best hotel we've been to in a long time & will definitely be rebooking to come back with the kids during summer holidays

a workman was working on door when i turned up and was back when i was leaving if i never had kids with me i would not have stayed i would have went 2 another place or came home u had 2 sit on

only down fall was the spa was fully booked and they didn’t have enough robes to give out for thermal

he was working behind the bar at the time and we asked him about the renovations and told him we were getting married at

no swimming pool

also the jets not all worked in pool

were great and i had the most delicious chocolate fudge cake i’ve had in my life ud83eudd24 the spa facilities were also nice, only thing is that it would’ve been good to have a different

ant very helpful young man),excellent wifi

ok not keen on buffet breakfast also wifi poor tv kept freezing and poor water pressure - when i mentioned these things at reception on

friendly staff, cosy rooms, nice location, free wifi, excellent dinner menu.

very poor wifi

free wifi, but it the reception was too poor to reach the room i was staying in

handy to have the ev charger on site

is brilliant rooms are nice, restaurant and bar are lovely it’s very quiet plenty of other food places around too if you don’t always want

ideal location but bar closed a little early 11pm ;-(

approximately to main bar nd eateries

bar closes at 10 which is a little early but not sure if that’s just because of covid

was given code to use wifi it was almost pointless as signal was awful and unable to complete any work on

couldn t find wifi or use remote for tv, to be fair didn t go find staff to ask for help.

wifi and phone worked ok in the bedroom

ere we were confined to), but in the bar was neither

have wifi password in the room

the homecooked breakfast was delicious

big comfortable room ,great breakfast ,friendly host

accommodated an early check in to drop off some bags to save lugging them around for the day

breakfast in the family dining room was an experience in itself

breakfast was excellent and surronding country side beautifull and peaceful

very clean, lovely location, great host and delicious breakfast. all very good value for money.

little bar and inn with denise and nick offering a warm welcome

the dinner and breakfast was really nice and the room was comfortable and clean

and spotless , excellent value for money and a good breakfast ,jim is very friendly host

rooms perfect and bar retro fab

breakfast was fantastic too

made us a packed lunch when we had to leave before breakfast

very comfy bed, excellent breakfast, lovely owner .

excellent breakfast

absolutely all of staff were so friendly and exceptionally helpful - from bar staff, waiting staff, reception and the housekeeping staff

no resident bar but not a complaint as the bar was a work in progress during our stay

bed , great food, lots of choice,excellent breakfast with fresh fruit also on offer,they even had marmite

whisky in the bar was good, and good barman staying open till 1am

all meals very good, and good bar staff

good breakfast and efficient covid-19 processes

wifi signal

great wifi and smart tv, friendly staff, very nice food that includes dinner and breakfast

slightly temperamental wifi. apart from that, nothing i didn't like at all..

was wonderful: friendly and helpful, the breakfast was great- there was great vegetarian options

to have a selection of real ales at the bar, now it's a restaurant with only a small bar area aimed at diners and doesn't serve real ale

the set-up for eating in the bar was much more comfortable

breakfast was also lovely and again large portions

the full breakfast is awesome

public bar and lounge areas are warm, spacious and relaxing

breakfast delicious with good choice on menu

very friendly, excellent service, food excellent, wifi worked better than many hotels we have been in would recommend it for a stay good value for

very minor thing was the wifi was great when in the bar/restaurant but a bit hit & miss in the room

easy access to wifi

my husband and adult sons enjoyed the bar downstairs just as much

lovely bar in the hotel as well

great welcome and lovely room and exceptional breakfast

the hotel bar is lovely and snug which serves well kept beer at a very good

ideal location , friendly staff , great breakfast , clean room , lovely hot water

clean room , breakfast was

friendly staff, tasty breakfast, clean rooms.

the swimming pool, jacuzzi and sauna area absolutely wonderful, along with gym equipment, such good facilities all on site

pitch and putt, snooker, pool and the swimming pool and spa facilities

small but well maintained health and fitness suite with pool, jacuzzi, sauna and a small gym area

used the gym too

pool, sauna, gym and jacuzzi are adequate but could be improved