pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

the beds were comfortable and the included breakfast was good

people, superb hospitality, great location, closed parking and the breakfast was very delicious

not enough parking on weekend

parking is quite a hike with luggage.

free parking on the other side of the block

the parking garage is too far from the rooms

helpful staff, delicious and generous buffet breakfast included, parking included , comfortable

the parking lot is on the back of the hotel and no one helps you with your baggage

so much is included in the price: complimentary coffee, excellent breakfast, parking if needed, and

oscar was super friendly and helpful, he gave us insight of top spots to see, guided us to free parking and even walked us through city center all the way to tourist info

secure parking nearby

and intimate, with a great location, free parking, great breakfast, a rooftop restaurant and super helpful and friendly

parking included at an

hotel offers water, coffee, tea and laundry service

location parking

staff was friendly dinner area was good to work indoor parking was good

the staff is friendly and the hotel has its own parking space.

plenty of available parking

good parking lot

has a decent parking space but a little unattended

the parking was good and security was great

price was reasonable though and parking felt safe

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

easy access from highway. breakfast.

proximity to the airport cleanliness complimentary breakfast

i did not had breakfast!!!

breakfast was real good

the breakfast choices were very few and there could have been more

wonderful clean room and great breakfast.

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

it was a good clean room. they had free laundry service.!

the hot breakfast food had ham or bacon on it

breakfast is too expensive

breakfast would have been nice.

great breakfast and service

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

parking for my motorcycle

great facilities that include a nice gym, pool, spa, restaurant, and more

the pool area was not clean and overcrowded

the pool had longer hours so i could site see during the day and swim at night/early morning

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

hotel is not a pool hotel

facility was excellent, friendly staff and fitness studio

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

hotel and grounds, nice swimming pool

nice terace near the pool

they have improved the food offerings for breakfast and it’s very good

2 burner electric stovetops, full size dishwashers, dishes, utensils, pots and pans, kitchen towels, dish soap, clean sponges, paper towels-- namely everything a family needs for

the room was great, with a kitchen and very clean and spacious.

hotel room had a full kitchen and it was super clean. nice shower.

the gym was perfect

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

nice gardens, a big room, and great, secure parking for my motorcycle.

there is a parking port if you need it

staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay

pros: pet friendly, hot water, secure parking

also for longer stays i think there should be more variety in the breakfast

everything is good! clean,quet,very good breakfast,very friendly staff!

quick check in, rooms very comfortable, staff super, breakfast delicious, location great

the hotel was very busy it gets very occupied at breakfast time

it’s clean and the breakfast was actual my really good, remarkable considering it’s just a hotel buffet

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

breakfast was good and plenty of choice and the coffee was available 24/7

the breakfast service, not enough, bad quality

great price and free breakfast is a plus

great breakfast! friendly and helpful staff.

the breakfast

ok room. nice people. good parking.

decent rooms, but hot water and wifi were iffy at best.

the location is very convenient, including free parking for hotel guests

parking area is very narrow, no well signaled and difficult to move

there is parking space with security

great location, big rooms, secure parking, good beds

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

parking lot was super close to the rooms

we liked the garden and the parking lot

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

good parking for our car and utility trailer

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

there is ample parking onsite

free and secure parking available

parking and green areas

secure gated parking

no chairs around the pool!

very clean, friendly staff, good food, my kids loved it!!

the pool is well kept

the pool and the room were a little bit cold.

chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

great design around the hotel, pool, rooms

the pool is clean and the whole hotel has a great vibe

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

pool setting was lovely but water cold

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

large spacious rooms, high ceilings, parking available

facility provided parking at no charge

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

amazing spa - try the massages, worth it

i like the swimming pool and the relaxing of the room.

wifi password didn t work

the amenities in the room are good, bed comfortable, wifi, fast and reliable

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

wifi not so good.

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

safe parking, helpful and friendly staff. super comfy beds.

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

the free parking is nearby and quite big

the staff is kind and the valet parking is very handy

location, across from pyramid, very good, tasty breakfast, easy parking, very fluffy

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

the pool was not clean.

if you have kids, the pool is great and has warm water

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

the room is cold in winter, the private pool is cold.

the pool is not open

beautiful garden, pool, waterfall and

we asked for pool towels

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

big room, easy fairly secure parking

having safe parking was a plus